Motability Scheme at Halesowen Audi

4.8
Rating 4.8
(131 reviews)
08:45 - 18:30 08:45 - 18:30 08:45 - 18:30 08:45 - 18:30 08:45 - 18:30 09:00 - 17:00 10:00 - 16:00
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Contact information

Address
Manor Lane
Halesowen B62 8RD
GB
Get directions
Phone Number
Call Halesowen Audi on 0121 504 0000
0121 504 0000
0121 504 0000
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:45 - 18:30 08:45 - 18:30 08:45 - 18:30 08:45 - 18:30 08:45 - 18:30 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:45 - 18:30
Tuesday08:45 - 18:30
Wednesday08:45 - 18:30
Thursday08:45 - 18:30
Friday08:45 - 18:30
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Sohale Feroze
  • Louise Fincher
  • Yas Ghani
  • Leon Nelson
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:30
Tuesday07:30 - 18:30
Wednesday07:30 - 18:30
Thursday07:30 - 18:30
Friday07:30 - 18:30
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Matt Storer
  • Olivia Doherty
We recommend calling and booking an appointment before visiting.
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Accessibility features at Halesowen Audi

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Halesowen Audi

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Visit dealer website

Halesowen Audi can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Halesowen Audi on 01215040000 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Halesowen Audi

  • Rating 5.0
    The agents were exceptional very thoughtful and extremely helpful, explained everything clearly and listened to me with patience overall excellent service
    Response from Halesowen Audi
    Hi Samina,

    Thank you for leaving us a 5-star review and for sharing your experience!

    I am so pleased to hear that you have received excellent customer service throughout your dealings with us.

    Thanks so much again for the review and recommendation.

    We look forward to seeing you again soon!

    Customer Services
  • Rating 5.0
    Louise was amazing, so kind and was really helpful.
    Response from Halesowen Audi
    Hi Lewis-jon P,

    Thanks for sharing your recent experience!

    It sounds like Louise has done a great job helping you during your time at our Halesowen Audi.

    I'll be sure to pass your kind review on.

    Customer Services
  • Rating 5.0
    Lovely helpful lady Chloe , delt with what I needed doing
    Response from Halesowen Audi
    Hi Kian,

    Thank you for sharing your wonderful experience!

    It's great to hear that Chloe provided you with excellent service.

    If you ever need anything else, please don't hesitate to reach out.

    Kind regards,
    Customer Services Team
  • Rating 5.0
    The motability coordinator Louise couldn’t have been more helpful and informative .
    Response from Halesowen Audi
    Hi Roger,

    Thank you very much for taking the time to leave us this positive review!

    Louise's aim is to deliver an informative and positive customer service.

    Have a great week!

    Customer Services
  • Rating 5.0
    Very nice people
    Response from Halesowen Audi
    Hi Mohammed,

    Thank you for leaving us this review.

    We strive for 100% satisfaction, so it’s great to see you had such a positive experience with our friendly team.

    Have a lovely day!

    Customer Services
  • Rating 1.0
    Sold me a dodgy car never checked before handover expect me to go without a car ive paid £3249 towards out of my own pocket so stressed out audi have caused me a huge amount of distress
    Response from Halesowen Audi
    Hi Mohammed,

    Thank you for taking the time to review.

    I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.

    If there are any outstanding issues you have that you need addressed, please contact us on service.followup@stratstone.co.uk.

    Thank you,
    Customer Services
  • Rating 5.0
    Louise's knowledge of the vehicle and scheme was exceptional,and was very polite and customer friendly
    Response from Halesowen Audi
    Hello Robert,

    Louise will appreciate you leaving this a review - thank you!

    Have a nice day!
    Customer Services
  • Rating 5.0
    Good customer service
    Response from Halesowen Audi
    Hi Saeeda,

    Thanks for the great rating!

    We are always happy to help.
    Customer Services
  • Rating 5.0
    Was happy with the service. Quick and efficient
    Response from Halesowen Audi
    Hi Haroon,

    Thank you so much for leaving us this great review.

    Have a lovely day!
    Customer Services
  • Rating 5.0
    Very good
    Response from Halesowen Audi
    Hi Jamal,

    Thank you for your positive review.

    Have a great day!
    Customer Services
  • Rating 5.0
    Hi the service was amazing big thank you to cloe for the amazing service made sure I was okay offered me a drink whiles I wait and made sure I knew everything about the service and was just all smooth 10/10 service help thanks
    Response from Halesowen Audi
    Hi Ibraheem,

    A huge thanks for taking the time to rate your recent experience with us.

    The leadership team love to see such great feedback!

    Have a nice day.
    Customer Services
  • Rating 5.0
    Fantastic service from every point the lady was so kind and caring really supportive at every step! Couldn't tank her enough
    Response from Halesowen Audi
    Hello Emma,

    Thank you very much for leaving a review!

    Have a nice day!
    Customer Services
  • Rating 5.0
    I had the handover with Louise, who was fantastic as always, very efficient, reliable and friendly to talk to! Helped and supported me throughout the process of picking a car etc. great experience as always and staff are all so friendly and kind!
    Response from Halesowen Audi
    Hi Rifit,

    Thank you very much for leaving us a review.

    Customer feedback is extremely important to us, your wonderful comments have been forwarded on to management team to enable them to share your experience with Louise.

    We look forward to dealing with you again in the future and happy motoring!

    Many thanks,
    Customer Services
  • Rating 4.0
    The experience is good only problem was that the vehicle took abit longer than expected. Regardless I’m happy with the experience.
    Response from Halesowen Audi
    Hello Abderlrahman,

    Thank you so much for leaving us this great review.

    Have a lovely day!
    Customer Services
  • Rating 5.0
    Excellent service from Audi team yet again. Keep up the good work😁
    Response from Halesowen Audi
    Hi Saaniyah,

    Thank you so much for leaving us this great review.

    Have a lovely day!
    Customer Services
  • Rating 3.0
    Kept me waiting a while which I’ve never experienced at any other dealer before
    Never kept in touch to let me know how the service was going I had to call them twice
    Response from Halesowen Audi
    Hi Rahim, thank you for the feedback. We are sorry to have kept you waiting and the lack of communication. We will improve our future experiences. Kind regards, Halesowen Audi.
  • Rating 5.0
    Friendly and helpful, was not rushed overall good service throughout.
    Response from Halesowen Audi
    Hello Janet. Thank you for taking the time to leave us a review about your visit. Thanks, Halesowen Audi.
  • Rating 5.0
    Louise was so welcoming and very friendly!!! I had an amazing experience
    Response from Halesowen Audi
    Hello Renai, Thank you for taking the time to leave us a review about your visit. Kind regards, Halesowen Audi.
  • Rating 5.0
    Amazing staff, Louise and the lady who greeted us could not have been more welcoming .
    We are still trying g to come to terms with my husbands dementia diagnosis - treated with sympathy and empathy .
    Both an asset to the company
    Response from Halesowen Audi
    Hello Roger, Thank you for taking the time to leave us a review about your visit. Kind regards, Halesowen Audi.
  • Rating 5.0
    Amazing
    Response from Halesowen Audi
    Hello Paige, Thank you for taking the time to leave us a review about your visit. Kind regards, Halesowen Audi.

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