Motability Scheme at Halesowen Audi

4.8
Rating 4.8
(142 reviews)
08:45 - 18:30 08:45 - 18:30 08:45 - 18:30 08:45 - 18:30 08:45 - 18:30 09:00 - 17:00 10:00 - 16:00
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Contact information

Address
Manor Lane
Halesowen B62 8RD
GB
Get directions
Phone Number
Call Halesowen Audi on 0121 504 0000
0121 504 0000
0121 504 0000
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:45 - 18:30 08:45 - 18:30 08:45 - 18:30 08:45 - 18:30 08:45 - 18:30 09:00 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:45 - 18:30
Tuesday08:45 - 18:30
Wednesday08:45 - 18:30
Thursday08:45 - 18:30
Friday08:45 - 18:30
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Sohale Feroze
  • Louise Fincher
  • Yas Ghani
  • Leon Nelson
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:30
Tuesday07:30 - 18:30
Wednesday07:30 - 18:30
Thursday07:30 - 18:30
Friday07:30 - 18:30
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Matt Storer
  • Olivia Doherty
  • Craig Cheers
We recommend calling and booking an appointment before visiting.
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Accessibility features at Halesowen Audi

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Halesowen Audi

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Visit dealer website

Halesowen Audi can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Halesowen Audi on 01215040000 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Halesowen Audi

  • Rating 5.0
    Louise Fincher was exceptional!!! an absolute credit to the company. As someone who struggles with social settings, especially in the early mornings, she was an absolute pleasure to work with, and I felt so fortunate to have her as the representative guiding me through my application.

    She was incredibly informative and helped me confidently reach my final decision. Her patience and understanding in helping me choose the best vehicle were remarkable. She made me feel at ease, comfortable, and most importantly, I left with clarity and was very happy with my decision. She answered every question and concern thoroughly, making the entire experience wonderful.

    If I could have given a 10-star rating, I would have. She’s the perfect representative for anyone on the mobility scheme.
    Response from Halesowen Audi
    Hi Samantha,

    Thank you for leaving us this lovely review, we really appreciate it!

    We’re glad to know you had an excellent and smooth experience here with us.

    We love to hear when our staff are doing a great job, so it's wonderful to hear that Louise was so helpful and personable!

    We look forward to seeing you again.

    Best wishes,
    Customer Services
  • Rating 5.0
    Excellent customer service .
    Response from Halesowen Audi
    Hi Salma,
    Thank you for the great review!
    We really appreciate you taking the time to feedback your experience.
    We look forward to welcoming you back.
    Customer Services
  • Rating 5.0
    Dawn from Audi Halesowen was absolutely brilliant her customer service was top class.
    As always Audi customer service is exceptional and excellent.
    Response from Halesowen Audi
    Hi Samina,
    Thanks for sharing your recent experience!
    It sounds like Dawn has done a great job helping you during your time at our Halesowen Audi.
    I'll be sure to pass your kind review on.
    Customer Services

  • Rating 5.0
    was very good I was listening to everything was explained to me. I was taken through everything slowly.👍🏼
    Response from Halesowen Audi
    Hi Milley,
    I appreciate you taking the time to leave this review!
    I am very pleased you are satisfied with your visit!
    We hope to be of service to you again!
    Customer Services

  • Rating 5.0
    Every thing was fine & it went very smoothly
    Response from Halesowen Audi
    Hi John,

    Thank you very much for taking the time to leave this great feedback.

    I am glad everything went smoothly for you.

    Kind regards

    Customer Services
  • Rating 5.0
    Really accommodated us with a very tight time frame and fantastic service. Glad to be giving them my business.
    Response from Halesowen Audi
    Hi Cavan,

    Thank you for taking the time to post this review.

    Your lovely feedback is very important to us, and we are really pleased that you had a positive experience at Halesowen Audi.

    Have a nice day!

    Customer Services
  • Rating 5.0
    Chole was our assistant very helpful and friendly and helped explained courtesy car as it was automatic not manual. We will now be going on for an automatic as it was so easy to drive. Service guys were excellent services.
    Response from Halesowen Audi
    Hi Gary,

    Thanks so much for the review!

    Chloe and the management team take pride in providing excellent customer service.

    Take care,

    Customer Services
  • Rating 5.0
    Fantastic as ever!
    Response from Halesowen Audi
    Hi Gavin,

    Thank you very much for leaving a review!

    Have a nice day!

    Customer Services

  • Rating 5.0
    Best customer service and Best one in the UK.
    Response from Halesowen Audi
    Hi Reza,

    Thank you so much for leaving us this great review.

    Have a lovely day!
    Customer Services
  • Rating 5.0
    Best customer service and friendly staff 👌 Best one in the UK.
    Response from Halesowen Audi
    Hi Reza,

    Thank you for taking the time to review us.

    You have really made our day!
    Customer Services
  • Rating 5.0
    Fantastic
    Response from Halesowen Audi
    Hi Mohammad,

    Thank you very much for leaving a 5* review.

    We really appreciate it!

    Have a great day!

    Customer Services
  • Rating 5.0
    The agents were exceptional very thoughtful and extremely helpful, explained everything clearly and listened to me with patience overall excellent service
    Response from Halesowen Audi
    Hi Samina,

    Thank you for leaving us a 5-star review and for sharing your experience!

    I am so pleased to hear that you have received excellent customer service throughout your dealings with us.

    Thanks so much again for the review and recommendation.

    We look forward to seeing you again soon!

    Customer Services
  • Rating 5.0
    Louise was amazing, so kind and was really helpful.
    Response from Halesowen Audi
    Hi Lewis-jon P,

    Thanks for sharing your recent experience!

    It sounds like Louise has done a great job helping you during your time at our Halesowen Audi.

    I'll be sure to pass your kind review on.

    Customer Services
  • Rating 5.0
    Lovely helpful lady Chloe , delt with what I needed doing
    Response from Halesowen Audi
    Hi Kian,

    Thank you for sharing your wonderful experience!

    It's great to hear that Chloe provided you with excellent service.

    If you ever need anything else, please don't hesitate to reach out.

    Kind regards,
    Customer Services Team
  • Rating 5.0
    The motability coordinator Louise couldn’t have been more helpful and informative .
    Response from Halesowen Audi
    Hi Roger,

    Thank you very much for taking the time to leave us this positive review!

    Louise's aim is to deliver an informative and positive customer service.

    Have a great week!

    Customer Services
  • Rating 5.0
    Very nice people
    Response from Halesowen Audi
    Hi Mohammed,

    Thank you for leaving us this review.

    We strive for 100% satisfaction, so it’s great to see you had such a positive experience with our friendly team.

    Have a lovely day!

    Customer Services
  • Rating 1.0
    Sold me a dodgy car never checked before handover expect me to go without a car ive paid £3249 towards out of my own pocket so stressed out audi have caused me a huge amount of distress
    Response from Halesowen Audi
    Hi Mohammed,

    Thank you for taking the time to review.

    I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.

    If there are any outstanding issues you have that you need addressed, please contact us on service.followup@stratstone.co.uk.

    Thank you,
    Customer Services
  • Rating 5.0
    Louise's knowledge of the vehicle and scheme was exceptional,and was very polite and customer friendly
    Response from Halesowen Audi
    Hello Robert,

    Louise will appreciate you leaving this a review - thank you!

    Have a nice day!
    Customer Services
  • Rating 5.0
    Good customer service
    Response from Halesowen Audi
    Hi Saeeda,

    Thanks for the great rating!

    We are always happy to help.
    Customer Services
  • Rating 5.0
    Was happy with the service. Quick and efficient
    Response from Halesowen Audi
    Hi Haroon,

    Thank you so much for leaving us this great review.

    Have a lovely day!
    Customer Services

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