Motability Scheme at Vertu Volkswagen Hereford

4.9
Rating 4.9
(85 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Volkswagen Hereford

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Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Volkswagen Hereford can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Volkswagen Hereford on 01914912121 to make an appointment with our Motability specialist.

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Contact information

Address
Centurion Way
Roman Road
Hereford HR1 1LQ
GB
Get directions
Phone Number
Call Vertu Volkswagen Hereford on 0191 491 2121
0191 491 2121
0191 491 2121
Website

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Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Andrew Barr
  • John Ferris
  • Jordan Payne
  • Charlotte Brookman
  • Kirsty Smith
  • Felix Greaves
  • Thomas Matthews
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:45 - 18:00
Tuesday07:45 - 18:00
Wednesday07:45 - 18:00
Thursday07:45 - 18:00
Friday07:45 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Sean Round
  • Philip Gladwin
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Volkswagen Hereford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Volkswagen Hereford

  • Rating 5.0
    Friendly and helpful staff from entrance to exit.
    Response from Vertu Volkswagen Hereford
    Good afternoon, Anna-marie. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    Very professional and a pleasure of an experience.
    Response from Vertu Volkswagen Hereford
    Good afternoon, George . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    Very good service. Everyone was polite and helpful. Thank you very much.
    Response from Vertu Volkswagen Hereford
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards Dawn
  • Rating 5.0
    Very friendly team,really good experience
    Response from Vertu Volkswagen Hereford
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    Very helpful went above and beyond
    Response from Vertu Volkswagen Hereford
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
  • Rating 5.0
    Fantastic communication from everyone from start to finish with my vehicle.
    Response from Vertu Volkswagen Hereford
    Hi Kayla, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Fantastic. Excellent service. First class experience.
    Response from Vertu Volkswagen Hereford
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew
  • Rating 5.0
    Efficient, knowledgeable and friendly at all times.
    Response from Vertu Volkswagen Hereford
    Good morning Ann. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Great service from Charlotte x highly recommend
    Response from Vertu Volkswagen Hereford
    Good afternoon, Clare . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    Very good
    Response from Vertu Volkswagen Hereford
    Hi Timothy, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Very friendly and welcoming took time to explain everything
    Response from Vertu Volkswagen Hereford
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
  • Rating 5.0
    Tom from volkswagen was very friendly and very helpful .1 would recommend his service all the time .he explained everything so well .the whole experience was first class
    Response from Vertu Volkswagen Hereford
    Good afternoon Amanda. Thank you so much for your kind words! We are so happy to hear that Tom was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    Jordan was great sorting my sons car out , highly recommended
    Thank you
    Response from Vertu Volkswagen Hereford
    Good afternoon Jake. Thank you so much for your kind words! We are so happy to hear that Jordan was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    Everything was explained clearly and we were kept up to date with everything whilst waiting for the car - excellent service all round
    Response from Vertu Volkswagen Hereford
    Good afternoon Karen. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Great help answer all my questions
    Response from Vertu Volkswagen Hereford
    Hi Robert. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry
  • Rating 5.0
    All good, professional, informative and friendly.
    Response from Vertu Volkswagen Hereford
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew
  • Rating 5.0
    Absolutely fantastic!!! Highly recommend
    Response from Vertu Volkswagen Hereford
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew
  • Rating 5.0
    Outstanding experience.couldnt do enough.
    Response from Vertu Volkswagen Hereford
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew
  • Rating 5.0
    Jordan was brilliant
    Kept in touch was polite and amazing man that sorted me an amazing car definitely coming back
    Response from Vertu Volkswagen Hereford
    Thank you so much for your kind words! We are so happy to hear that Jordan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew
  • Rating 5.0
    Thank you so much to Mr. Dent, who reacted to my post on Motability group on Facebook and informed me that they have a car available just in few days time to collect. It was a same car which we ordered by other dealer but was taking time the car was not even build and we already waited 8months. We needed a car asap for our son. We were happy to travel 4 hours to the dealership from our home.
    I contacted the dealership and arranged a visit. I’am so thankful to Mr. Thomas who helped us and served us and explained us everything in detail how the application process works. He completed the order application. It was our first order through Motability. With in 2 days I received a call from Mr. Thomas that the car was ready to collect. We were so happy and arranged a date to pick the car. Unfortunately on the day we booked in to pick up the car Mr. Thomas was on leave that day but arranged everything so well and we were welcomed by Mr. Felix, who explained us everything about the car functions and did the last paperwork. We loved the car and the colour. Mr. Felix handed us our new car. With in a week time we had our car. We were so happy and over the moon when we took the car home. We are thankful to Mr. Dent, Mr. Thomas and Mr. Felix who were very kind helpful and friendly. I really recommend this dealership to everyone. And we also want to thank Motability who provided us with such a lovely car we are thankful for our car.
    Response from Vertu Volkswagen Hereford
    Thanks for taking the time to mark us as 5 stars! Kind regards Dawn

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