Motability Scheme at Vertu Volkswagen Hereford
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Vertu Volkswagen Hereford
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Vertu Volkswagen Hereford can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Vertu Volkswagen Hereford on 01914912121 to make an appointment with our Motability specialist.
Contact information
Address
Centurion Way
Roman Road
Hereford HR1 1LQ
GB
Phone Number
Call Vertu Volkswagen Hereford on 0191 491 2121
0191 491 2121
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today Toggle Hours
Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:30 |
| Tuesday | 09:00 - 18:30 |
| Wednesday | 09:00 - 18:30 |
| Thursday | 09:00 - 18:30 |
| Friday | 09:00 - 18:30 |
| Saturday | 09:00 - 17:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Andrew Barr
- Jordan Payne
- Charlotte Brookman
- Kirsty Smith
- Felix Greaves
- Thomas Matthews
- India Cole
We recommend calling and booking an appointment before visiting.
Service centre details 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 08:30 - 12:30Closed Today Toggle Hours
Service centre details
07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:45 - 18:00 |
| Tuesday | 07:45 - 18:00 |
| Wednesday | 07:45 - 18:00 |
| Thursday | 07:45 - 18:00 |
| Friday | 07:45 - 18:00 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Sean Round
- Philip Gladwin
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Volkswagen Hereford
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Vertu Volkswagen Hereford
- Rating 5.0Jul 25, 2025Jordan was great helping us to find the perfect car for us. He was knowledgeable and enthusiastic about the cars and explained the process really clearly.
- Rating 5.0Jul 25, 2025Had a great service from start to finish a huge thank youResponse from Vertu Volkswagen HerefordJul 25, 2025Hello Orrin P.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience from start to finish. Your kind words and perfect rating mean a lot to us and motivate our team to continue providing excellent service. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards, Matthew - Rating 5.0May 24, 2025Customer service is excellent, I would highly recommend themResponse from Vertu Volkswagen HerefordMay 24, 2025Hello Jennifer
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our customer service at Vertu Volkswagen Hereford. Your recommendation means a lot to us, and we are delighted to know that we could meet your expectations. If there is anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards, Dawn
The Vertu Volkswagen Hereford Team - Rating 5.0May 21, 2025Thomas was Very helpful and answered all of my questionsResponse from Vertu Volkswagen HerefordMay 21, 2025Dear Sarah
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that Thomas was able to assist you effectively and answer all of your questions. Providing excellent customer service is a top priority for us at Vertu Volkswagen Hereford, and your feedback is greatly appreciated. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards, Dawn
The Motability Scheme Team at Vertu Volkswagen Hereford - Rating 5.0May 1, 2025Felix is absolutely brilliant. Was helpful from the first time we entered Vertu right up until we picked our car up.
Nothing was too much trouble and instead of settling for a car that wasn’t our ideal one he found us our perfect car. Definitely as asset to VW.Response from Vertu Volkswagen HerefordMay 1, 2025Dear Kelsey D.,
Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience at Vertu Volkswagen Hereford and that Felix was able to assist you in finding your perfect car. It's fantastic to know that his dedication and helpfulness made such a difference during your visit. We are proud to have Felix as part of our team, and your kind words will certainly be shared with him.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Kind regards,
Matthew - Rating 5.0Apr 30, 2025Always professional I recommend Hereford vertuResponse from Vertu Volkswagen HerefordApr 30, 2025Hello Phillipa,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service professional and that you would recommend Vertu Volkswagen Hereford. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best possible service to all our customers. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again soon!
Best regards,
Dean - Rating 5.0Apr 29, 2025Yes excellent , felix helped me pick a car , he was really nice and politeResponse from Vertu Volkswagen HerefordApr 29, 2025Hello Tara,
Thank you for leaving us such a great review! We're happy to hear that you had a good experience with us and that Felix helped you find the right car. It's nice to know that his kindness and support made a difference during your visit.
We really appreciate your feedback and your 5-star rating. If you have any more questions or need help in the future, please feel free to reach out. We're here for you!
Kind regards,
Kerry - Rating 5.0Apr 28, 2025Very pleasant and very helpful, would recommend.Response from Vertu Volkswagen HerefordApr 28, 2025Hello David,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service pleasant and helpful. Your recommendation means a lot to us, and we are delighted to have met your expectations. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
Kerry - Rating 5.0Jan 22, 2025Friendly service, good updates.Response from Vertu Volkswagen HerefordJan 23, 2025Good afternoon, Anna-marie. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
- Rating 5.0Jan 20, 2025Very helpful any pleasant to deal withResponse from Vertu Volkswagen HerefordJan 20, 2025Good afternoon, David . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
- Rating 5.0Jan 15, 2025The car dealer Jordan Payne was extremely patient and answered all of our questions. Very professional happy with the outcome thank you very muchResponse from Vertu Volkswagen HerefordJan 16, 2025Hi Oliver. Thank you so much for your kind words! We are so happy to hear that Jordan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Kerry
- Rating 5.0Dec 31, 2024Brilliant thank youResponse from Vertu Volkswagen HerefordDec 31, 2024Thank you for taking your time to leave this great review! Kind regards, Liza.
- Rating 5.0Dec 4, 2024Friendly and helpful staff from entrance to exit.Response from Vertu Volkswagen HerefordDec 4, 2024Good afternoon, Anna-marie. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
- Rating 5.0Dec 2, 2024Very professional and a pleasure of an experience.Response from Vertu Volkswagen HerefordDec 2, 2024Good afternoon, George . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
- Rating 5.0Nov 26, 2024Very good service. Everyone was polite and helpful. Thank you very much.Response from Vertu Volkswagen HerefordNov 26, 2024Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards Dawn
- Rating 5.0Nov 13, 2024Very friendly team,really good experienceResponse from Vertu Volkswagen HerefordNov 13, 2024Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
- Rating 5.0Nov 4, 2024Very helpful went above and beyondResponse from Vertu Volkswagen HerefordNov 4, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
- Rating 5.0Oct 25, 2024Fantastic communication from everyone from start to finish with my vehicle.Response from Vertu Volkswagen HerefordOct 25, 2024Hi Kayla, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
- Rating 5.0Sep 30, 2024Fantastic. Excellent service. First class experience.Response from Vertu Volkswagen HerefordSep 30, 2024Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew
- Rating 5.0Sep 17, 2024Efficient, knowledgeable and friendly at all times.Response from Vertu Volkswagen HerefordSep 17, 2024Good morning Ann. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Jordan was able to assist you in finding the perfect car and that his knowledge and enthusiasm made the process clear and enjoyable for you. We strive to provide the best service possible, and it's always rewarding to know when we've succeeded. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Enjoy your new car!
Best regards,
Keith