Motability Scheme at Vertu Volkswagen Hereford
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 17:30 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Vertu Volkswagen Hereford
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Vertu Volkswagen Hereford can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Vertu Volkswagen Hereford on 01914912121 to make an appointment with our Motability specialist.
Contact information
Address
Centurion Way
Roman Road
Hereford HR1 1LQ
GB
Phone Number
Call Vertu Volkswagen Hereford on 0191 491 2121
0191 491 2121
Website
Email
Feedback
Reviews
Find or leave a review on Google
Showroom details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 17:30 10:00 - 16:00Toggle Hours
Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 17:30 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 17:30 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Andrew Barr
- John Ferris
- Megan Linfoot
- Kirsty Smith
- Felix Greaves
We recommend calling and booking an appointment before visiting.
Service centre details 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 08:30 - 12:30Closed Today Toggle Hours
Service centre details
07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:45 - 18:00 |
| Tuesday | 07:45 - 18:00 |
| Wednesday | 07:45 - 18:00 |
| Thursday | 07:45 - 18:00 |
| Friday | 07:45 - 18:00 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Sean Round
- Philip Gladwin
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Vertu Volkswagen Hereford
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Vertu Volkswagen Hereford
- Rating 5.0Mar 25, 2024Perfect experience Felix was very friendly and helpful even when test driving a car he was so nice and didn't judge my driving as a new driver would recommend
Thank youResponse from Vertu Volkswagen HerefordMar 26, 2024Hi Bradley, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received from Felix . Many thanks Keith - Rating 5.0Mar 14, 2024Excellent handover with a very knowledgeable motability representative.Response from Vertu Volkswagen HerefordMar 14, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
- Rating 5.0Mar 6, 2024Excellent customer service 👏 👌Response from Vertu Volkswagen HerefordMar 6, 2024Good afternoon Jonathan. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Mar 6, 2024Amazing people always so kind and nothing is a problem .keep you updated and never second guessing.
Kind regards
P.virgoResponse from Vertu Volkswagen HerefordMar 6, 2024Good afternoon Philippa. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean - Rating 5.0Feb 2, 2024Excellent! Very professional, knowledgeable and helpful.Response from Vertu Volkswagen HerefordFeb 2, 2024Hi Alan, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. Many thanks Keith
- Rating 5.0Oct 30, 2023Very happy with service and staff. Very helpful and kind thank youResponse from Vertu Volkswagen HerefordOct 30, 2023Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
- Rating 5.0Oct 16, 2023No issues at all... Staff helpful and friendly.Response from Vertu Volkswagen HerefordOct 16, 2023Hi Brian, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. Many thanks Keith
- Rating 5.0Oct 14, 2023Excellent service ExcellentResponse from Vertu Volkswagen HerefordOct 14, 2023Thank you for taking your time to leave this great review! Kind regards, Chloe
- Rating 5.0Oct 10, 2023Great service. Especially John Ferris, couldn't do enough to help. Thank youResponse from Vertu Volkswagen HerefordOct 10, 2023Good afternoon Richard. Thank you so much for your kind words! We are so happy to hear that John was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean.
- Rating 5.0Sep 13, 2023From welcome to placing the order was very friendly. Going out of their way to make sure that we understood the process and guiding us through the whole process. It made it easier and trouble free.Response from Vertu Volkswagen HerefordSep 13, 2023Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
- Rating 5.0Jul 28, 2023Jordan was fab quick and efficientResponse from Vertu Volkswagen HerefordJul 28, 2023Hi Leondre, thank you so much for your kind words! We are so happy to hear that Jordan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Trish.
- Rating 5.0Jul 22, 2023Great handover and every thing was explained we look forward to driving our new VWResponse from Vertu Volkswagen HerefordJul 22, 2023Hi Fiona, thank you for your kind words - we're glad to have been of service! Kind regards, Trish.
- Rating 5.0Jul 4, 2023Helpful friendly sales adviser. Answered our queries with ease and knowledge.Response from Vertu Volkswagen HerefordJul 4, 2023Hi Thomas, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
- Rating 5.0Jun 22, 2023Always friendly helpful and professionalResponse from Vertu Volkswagen HerefordJun 22, 2023Good afternoon Rosalind. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean.
- Rating 5.0Jun 20, 2023Knowledgeable courteous member of staff.Response from Vertu Volkswagen HerefordJun 20, 2023Thank you for taking your time to leave this great review! Kind regards, Stuart.
- Rating 5.0Jun 14, 2023Good service and efficient and likeable staff group. Chris SResponse from Vertu Volkswagen HerefordJun 14, 2023Good afternoon Chris. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean.
- Rating 4.0Jun 8, 2023Staff were helpful and they followed up with prompt information.Response from Vertu Volkswagen HerefordJun 8, 2023Hello Anna and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Stuart.
- Rating 5.0May 26, 2023Excellent service picked up from home and deliver back by mid afternoon thanksResponse from Vertu Volkswagen HerefordMay 26, 2023Good afternoon Gillian. Thanks for taking the time to mark us as 5 stars! Kind regards, Selina
- Rating 5.0Apr 29, 2023Kept well informed on delivery
All goodResponse from Vertu Volkswagen HerefordApr 29, 2023Thank you for taking the time to leave us this brilliant 5 star review Allen! I am glad to hear that you had a fantastic handover with us at Vertu Volkswagen Hereford! Kind regards, Trish. - Rating 5.0Apr 28, 2023Excellent customer service we didn’t have to do anything it was all done for us well done 👏 congratulations 👏Response from Vertu Volkswagen HerefordApr 28, 2023Hi James, thank you for taking the time to leave us a great 5 star review about your Service. Kind regards, Trish.