Motability Scheme at Vertu VW Commercials Hereford

4.9
Rating 4.9
(17 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu VW Commercials Hereford

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Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu VW Commercials Hereford can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu VW Commercials Hereford on 01432376200 to make an appointment with our Motability specialist.

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Contact information

Address
Centurion Way
Roman Road
Hereford HR1 1LQ
GB
Get directions
Phone Number
Call Vertu VW Commercials Hereford on 01432 376200
01432 376200
01432 376200
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Andrew Barr
  • Darren Broady
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:45 - 18:00
Tuesday07:45 - 18:00
Wednesday07:45 - 18:00
Thursday07:45 - 18:00
Friday07:45 - 18:00
SaturdayClosed
SundayClosed

Motability service specialists:

  • Philip Gladwin
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu VW Commercials Hereford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu VW Commercials Hereford

  • Rating 5.0
    Fantastic service
    Response from Vertu VW Commercials Hereford
    Hello Archie W.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a fantastic experience with our service at Vertu VW Commercials Hereford. Providing excellent service is our top priority, and it’s always rewarding to know when we’ve met our customers' expectations.

    If you have any further feedback or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!

    Best regards,
    Matthew
  • Rating 5.0
    They were patient with me and dealt with me like they would any other paying customer
    Response from Vertu VW Commercials Hereford
    Hello Archie

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you felt well taken care of during your visit. Our team strives to treat every customer with the utmost respect and patience, and it's great to know that this was reflected in your experience. Your feedback is incredibly valuable to us, and we look forward to serving you again in the future.

    Best regards,
    Dean
  • Rating 5.0
    Very accommodating
    Response from Vertu VW Commercials Hereford
    Hello Richard J.,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our team very accommodating. Providing excellent service is our top priority, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu VW Commercials Hereford.

    Kind regards,
    Matthew
  • Rating 5.0
    Very friendly, efficient, and helpful,
    Response from Vertu VW Commercials Hereford
    Good afternoon Jayne. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Excellent service from Darren at VERTU VW Hereford
    Response from Vertu VW Commercials Hereford
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Friendly staff and great service.
    Response from Vertu VW Commercials Hereford
    Good afternoon William. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Can’t afford it absolutely superb
    Response from Vertu VW Commercials Hereford
    Good afternoon, Melanie . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    Darren Broady was excellent, very informative and helpful .
    Response from Vertu VW Commercials Hereford
    Hi Lesley. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Darren and the team. We hope to see you again soon. Happy motoring, Kerry
  • Rating 5.0
    Very conscientious, very accommodating and understanding- totally made sure the car was completely suitable for our needs - when we had to cancel first appointment due to my health, they made sure that I knew it was perfectly ok and understandable. Couldn’t have made the process easier.
    Response from Vertu VW Commercials Hereford
    Good morning Samantha. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Excellent service highly recommended
    Response from Vertu VW Commercials Hereford
    Hi Philip, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Great service , really liked the idea of a video being sent out to show the MOT being done
    Response from Vertu VW Commercials Hereford
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Excellent service even a great cup of coffee to go with it thank u vertu vw
    Response from Vertu VW Commercials Hereford
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Karen
  • Rating 5.0
    Great customer service collected and delivered back 👍
    Response from Vertu VW Commercials Hereford
    Thank you for taking your time to leave this great review! Kind regards, Stuart.
  • Rating 4.0
    Great service
    Response from Vertu VW Commercials Hereford
    Good afternoon, Peter. Thank you for taking your time to leave this great review! Kind regards, Stuart.
  • Rating 5.0
    Excellent service from the time your driver collects my car, informing me of what work has been carried out and the return of my car. Would recommend you 100%
    Response from Vertu VW Commercials Hereford
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks, Stuart.
  • Rating 5.0
    Excellent from start to finish with being a notability customer even brought the car back home to my address thankyou phil 5*
    Response from Vertu VW Commercials Hereford
    Hello Peter and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Dean.
  • Rating 5.0
    Very friendly and knowledgeable customer service.
    Response from Vertu VW Commercials Hereford
    Hello William and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Dean.

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