Motability Scheme at Vertu Nissan Tamworth

Motability Scheme at Vertu Nissan Tamworth

4.5
Rating 4.5
(16 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Contact information

Address
Ventura Park Road
Tamworth B78 3HL
GB
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Phone Number
Call Vertu Nissan Tamworth on 01827 920266
01827 920266
01827 920266
Website

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Email

Corey.Scowen@vertumotors.com

Reviews

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Paul Coutet
  • Ryan Sheridan
  • Jamie-Leigh Miles
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 17:00
SundayClosed

Motability service specialists:

  • Lee Winfield
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Nissan Tamworth

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Vertu Nissan Tamworth

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Vertu Nissan Tamworth can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Nissan Tamworth on 01827920266 to make an appointment with our Motability Scheme specialist.

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Reviews at Vertu Nissan Tamworth

  • Rating 5.0
    Our experience with at Vertu Nissan Tamworth was absolutely fantastic thanks to Ryan. He guided us through the entire process with professionalism and genuine enthusiasm. He helped us choose the right car, talked us through the different models and specs and made the test drive simple and enjoyable.

    Ryan knew the answer to every question we had and made what could have been a stressful decision completely straightforward. His knowledge, patience and friendly manner made all the difference.

    Honestly, Ryan is an asset to the team - give this man a promotion!
    Response from Vertu Nissan Tamworth
    Dear Pamandip U.,

    Thank you so much for taking the time to share your wonderful experience at Vertu Nissan Tamworth. We are thrilled to hear that Ryan made your visit so enjoyable and that his professionalism and enthusiasm left such a positive impression on you.

    It's fantastic to know that Ryan was able to guide you through the process with ease and that his knowledge and friendly manner helped make your decision straightforward. We are indeed proud to have him as part of our team.

    Your feedback is incredibly valuable to us, and we will be sure to pass on your kind words to Ryan. We look forward to welcoming you back in the future and assisting you with any of your mobility needs.

    Thank you once again for your glowing review.

    Best regards,
    Matthew
  • Rating 5.0
    Great experience from Paul in sales and the technician guys who helped resolve another issue that we had on a previous vehicle. I would definitely recommend Vertu Tamworth to anyone thinking of buying a Nissan vehicle
    Response from Vertu Nissan Tamworth
    Dear Angela,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your great experience with Paul in sales and our technician team. It's fantastic to know that they were able to assist you effectively and make your visit a positive one.

    Your recommendation means a lot to us, and we are delighted to have earned your trust. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to Vertu Nissan Tamworth.

    Best regards,

    Dean
  • Rating 5.0
    We went to Tamworth for our car Fantastic customer service Ryan went above and beyond all expectations he was kind helpful made us feel at ease straight away would recommend him to anyone
    Response from Vertu Nissan Tamworth
    Hello Timothy,

    Thank you so much for taking the time to share your wonderful feedback about your experience at Vertu Nissan Tamworth. We are thrilled to hear that Ryan provided you with fantastic customer service and made you feel at ease. It's always our goal to exceed expectations, and we're delighted that Ryan was able to do just that for you.

    Your recommendation means a lot to us, and we truly appreciate your kind words. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards, Dawn

    The Vertu Nissan Tamworth Team
  • Rating 4.0
    Saw several staff but order process good and speedy. First time so tricky to be objective as no comparison.Awaiting delivery
    Response from Vertu Nissan Tamworth
    Dear Linda,

    Thank you for taking the time to share your feedback with us. We're delighted to hear that you found the order process to be good and speedy, even though it was your first experience. We understand that without a comparison, it can be challenging to be completely objective, but we truly appreciate your honest review.

    We're excited for you to receive your delivery and hope it meets all your expectations. If you have any questions or need further assistance in the meantime, please don't hesitate to reach out to us.

    Thank you once again for choosing the Motability Scheme at Vertu Nissan Tamworth. We look forward to serving you in the future.

    Best regards,

    Dean
  • Rating 5.0
    Warren was great.. spot on
    Response from Vertu Nissan Tamworth
    Hello Simone,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Warren provided you with a great experience at Vertu Nissan Tamworth. Your feedback is incredibly valuable to us, and it’s fantastic to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards, Dawn
    The Vertu Nissan Tamworth Team
  • Rating 5.0
    Excellent customer service, Paul was thorough with everything, even helped me connect my phone to the car! Couldn’t recommend enough
    Response from Vertu Nissan Tamworth
    Dear Stacie,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Vertu Nissan Tamworth. Paul will be delighted to know that his efforts to assist you, especially with connecting your phone to the car, made a positive impact on your visit. Your recommendation means a lot to us, and we are grateful for your kind words. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    Liza.
  • Rating 5.0
    Paul was friendly and very helpful, allowing us to sort everything out without having to go back a few days later to sort the paperwork out
    Response from Vertu Nissan Tamworth
    Dear Brian W.,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Paul was able to assist you in such a friendly and helpful manner. It's wonderful to know that everything was sorted out efficiently during your visit. Your feedback is greatly appreciated and will be shared with Paul and the team. We look forward to serving you again in the future.

    Best regards,
    Liza
  • Rating 5.0
    Great Experiance Ryan was helpful and very clear in what he told us
    Response from Vertu Nissan Tamworth
    Hello Timothy

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience with us at Vertu Nissan Tamworth. It's fantastic to know that Ryan was helpful and clear in his communication. We always strive to provide the best service possible, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Excellent
    Response from Vertu Nissan Tamworth
    Hello Amanda,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Vertu Nissan Tamworth. Your feedback is incredibly valuable and motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 4.0
    Customer service was great, would have been a 5 stara if we had received a courtesy car that wasn't filthy.
    Response from Vertu Nissan Tamworth
    Dear Helen

    Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our customer service to be great. However, we sincerely apologize for the condition of the courtesy car you received. Providing our customers with clean and well-maintained vehicles is important to us, and we regret that we fell short in this instance.

    Your comments are invaluable in helping us improve our services, and we will address this issue to ensure it does not happen again. We hope to have the opportunity to serve you better in the future and earn that fifth star.

    Thank you once again for your feedback.

    Best regards,
    Keith
  • Rating 5.0
    Great customer service
    Response from Vertu Nissan Tamworth
    Hello Michelle,

    Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with our customer service at Vertu Nissan Tamworth. Our team is dedicated to providing the best service possible, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards, Dawn
    The Motability Scheme Team at Vertu Nissan Tamworth
  • Rating 5.0
    Great service. Communication was good and report was top notch love the video and you know exactly how much all is with the mot and service
    Response from Vertu Nissan Tamworth
    Hello Christie-lee

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a great experience with our service at Vertu Nissan Tamworth. It's fantastic to know that our communication and the detailed report, including the video, met your expectations. We always strive to provide clarity and transparency, especially with MOT and service details. Your feedback is incredibly valuable to us, and we're delighted to have earned a 5-star rating from you. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Keith
  • Rating 4.0
    Great service and complimentary car wash but courtesy car was smaller and manual gear shift when my car is much larger and automatic with no choice of another vehicle offered.
    Response from Vertu Nissan Tamworth
    Dear Clare W.,

    Thank you for taking the time to share your feedback with us. We're delighted to hear that you appreciated our service and the complimentary car wash. However, we apologize for any inconvenience caused by the courtesy car provided. We understand the importance of having a vehicle that meets your needs, and we regret that we couldn't offer a more suitable option during your visit.

    Your feedback is invaluable to us, and we will certainly take it into consideration to improve our services. If there's anything further we can do to assist you, please don't hesitate to reach out.

    Thank you for choosing the Motability Scheme at Vertu Nissan Tamworth. We look forward to serving you again in the future.

    Kind regards,
    Matthew
  • Rating 1.0
    Booked a waiting appointment for 10.30 car still hadn't been taken at 11.50 4 hrs for a mot
    Response from Vertu Nissan Tamworth
    Dear Joanne

    Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with your information we can certainly have this looked into further for you. Please quote ref YXT1JG2808 Kind regards, Dean
  • Rating 5.0
    Was very good at informing me what the vehicle had to offer me and my needs.
    Response from Vertu Nissan Tamworth
    Hello Ian

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our team informative and that we were able to meet your needs with the vehicle options available. Your feedback is incredibly valuable to us, and it’s wonderful to know that we could provide you with a 5-star experience. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Dean
  • Rating 5.0
    Faultless customer service from start to finish
    Response from Vertu Nissan Tamworth
    Hello Neil P.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our customer service to be faultless from start to finish. Providing exceptional service is our top priority, and it's always rewarding to know that our efforts are appreciated.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Nissan Tamworth.

    Best regards,

    Liza.

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