Motability Scheme at JT Hughes Telford Mazda

Motability Scheme at JT Hughes Telford Mazda

4.8
Rating 4.8
(21 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00Closed Today
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Contact information

Address
Stafford Park 1
Telford TF3 3BD
GB
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Phone Number
Call JT Hughes Telford Mazda on 01952 446999
01952 446999
01952 446999
Website

Visit dealer website

Email

ben.hughes@jthughes.co.uk

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Dan Gregory
  • Oliver Dodkins
  • Mark Godbold
  • Zach Fulwell
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Philip Humphries
We recommend calling and booking an appointment before visiting.
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Accessibility features at JT Hughes Telford Mazda

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to JT Hughes Telford Mazda

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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JT Hughes Telford Mazda can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact JT Hughes Telford Mazda on 01952446999 to make an appointment with our Motability Scheme specialist.

Visit dealer website

Reviews at JT Hughes Telford Mazda

  • Rating 2.0
    Serviced on time and communications were perfect. But when I asked to fix a minor issue with underfloor covering , which was slightly detached on one side they said it has to dealt through the insurer! It only required a zip tie or screw to fix it back it place. Not impressed
    Response from JT Hughes Telford Mazda
    Dear Pishone

    Thank you for taking the time to share your feedback with us. We are pleased to hear that you were satisfied with the timeliness of our service and our communication. However, we are sorry to learn about your experience with the underfloor covering issue.

    We understand your frustration and apologise for any inconvenience this may have caused. Your feedback is invaluable to us, and we will review our procedures to ensure we can provide a more satisfactory resolution in the future.

    If there is anything else we can do to assist you, please feel free to reach out to us directly.

    Kind regards
    JT Hughes Telford Mazda - Motability Scheme Team
  • Rating 5.0
    Lookex after very well
    Response from JT Hughes Telford Mazda
    Hi Kenneth

    Thank you so much for taking the time to leave us a review. We are delighted to hear that you felt well looked after during your experience with us at JT Hughes Telford Mazda.

    Best regards

    The JT Hughes Telford Mazda Team
  • Rating 5.0
    Very professional and friendly
    Response from JT Hughes Telford Mazda
    Hi Matthew

    Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you found our team at JT Hughes Telford Mazda to be professional and friendly. Providing excellent service is our top priority, and your feedback is greatly appreciated.

    Kind regards

    The JT Hughes Telford Mazda Team
  • Rating 5.0
    Friendly and quick
    Response from JT Hughes Telford Mazda
    Hi Amy

    Thank you so much for taking the time to leave us a 5 start review.

    Best regards

    The JT Hughes Telford Mazda Team
  • Rating 5.0
    We was dealt with by Zach, he was very friendly and helpful. Straight forward process, regular check-ins. Great experience all around.
    Response from JT Hughes Telford Mazda
    Hi Amy

    Thank you so much for taking the time to leave such a lovely review. We are thrilled to hear that Zach provided you with a friendly and helpful experience. It is great to know that the process was straightforward and that the regular check-ins met your expectations. We strive to offer the best service possible, and your feedback is valuable to us. If you have any further questions or need assistance in the future, please do not hesitate to contact us.
    Best regards
    The JT Hughes Telford Mazda Team
  • Rating 5.0
    Fantastic he took me through everything so polite and knowledgeable
    Response from JT Hughes Telford Mazda
    Hi Dean

    Thank you so much for taking the time to leave us review. We are delighted to hear that you had a fantastic experience and that our team was able to guide you through everything with politeness and expertise. Your feedback is valuable to us, and it motivates us to continue providing the best service possible. If you have any more questions or need further assistance, please do not hesitate to contact us.

    Best regards
    The JT Hughes Telford Mazda Team
  • Rating 5.0
    Mark was very knowledgeable & friendly thank you for all your help.
    Response from JT Hughes Telford Mazda
    Hi Thomas

    Thank you so much for taking the time to leave such a lovely review. We are delighted to hear that Mark was able to assist you with his knowledge and friendly service. Your feedback is greatly appreciated and will be shared with the team. If you have any further questions or need assistance in the future, please do not hesitate to contact us.

    Kind regards

    JT Hughes Telford Mazda Team
  • Rating 5.0
    Amazing very friendly and easy to talk to
    Response from JT Hughes Telford Mazda
    Hi Amy

    We are delighted to hear that you found our team friendly and easy to talk to. Providing a welcoming and supportive environment is very important to us, and your feedback reassures us that we are on the right track. If there's anything else we can do for you, please do not hesitate to contact us.

    Kind regards
    The JT Hughes Telford Mazda Team
  • Rating 4.0
    Very professional, nice calming atmosphere. Enjoyable experience
    Response from JT Hughes Telford Mazda
    Hi Patrick

    Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our atmosphere calming and your experience enjoyable. Our team strives to provide a professional and welcoming environment for all our customers, and your kind words are appreciated.

    Kind regards


    JT Hughes Telford Mazda Team
  • Rating 5.0
    Mark who helped us every step of the way in a very professional manner coupled with a degree of warmth making us feel relaxed and very happy knowing that he listened to our requirements and ensured every one of them were achieved. We did not feel pressured in any way as we felt we could trust Mark to provide us with the right product at the right time for the right price, Mark even went beyond what we were expecting in getting us the ideal colour we were wanting but thought it was beyond our reach.we would certainly recommend JT Hughes to friends and family and recommend them to ask for Mark as well.we will certainly use JT zhughes in the future. Well done. Excellent
    Response from JT Hughes Telford Mazda
    Dear Iris

    Thank you so much for taking the time to share your wonderful experience with us at JT Hughes Telford Mazda. We are thrilled to hear that Mark was able to assist you in such a professional and warm manner, ensuring that all your requirements were met. It is great to know that you felt relaxed and confident throughout the process, and that Mark went above and beyond to find the ideal colour for you. He will be delighted with your feedback.
    Best regards,

    The JT Hughes Telford Mazda Team
  • Rating 5.0
    Knowledgeable staff. Very friendly.
    Response from JT Hughes Telford Mazda
    Hello Elliot

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our staff knowledgeable and friendly. Providing excellent service is our top priority, and it is always rewarding to know that our efforts are appreciated. If you have any further questions or need assistance in the future, please do not hesitate to contact us. We look forward to seeing you again at JT Hughes Telford Mazda.

    Best regards,
    The Motability Scheme Team at JT Hughes Telford Mazda
  • Rating 5.0
    Throughout the process Mark and the rest of the team have been great.
    Response from JT Hughes Telford Mazda
    Hello Ian,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that Mark and the rest of the team were able to provide you with a great experience throughout the process. Your feedback is incredibly valuable to us, and it motivates us to continue delivering the best service possible. If you have any further questions or need assistance in the future, please do not hesitate to contact us.

    Best regards,
    The JT Hughes Telford Mazda Team
  • Rating 5.0
    Excellent customer service and very helpful to my requirements . S. T
    Response from JT Hughes Telford Mazda
    Hello Leo

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our customer service excellent and that we were able to meet your requirements. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The JT Hughes Telford Mazda Team
  • Rating 5.0
    Excellent customer service
    Response from JT Hughes Telford Mazda
    Hi Wendi

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had an excellent experience with our customer service at JT Hughes Telford Mazda. Our team is dedicated to providing the best service possible, and your feedback is appreciated. If you have any further questions or need assistance in the future, please do not hesitate to contact us.

    Best regards,
    The JT Hughes Telford Mazda Team
  • Rating 5.0
    Very good professional service.
    Response from JT Hughes Telford Mazda
    Hello Kenneth

    Thank you so much for taking the time to leave us such a great review. We are thrilled to hear that you found our service to be very good and professional. Your feedback is valuable to us, and it motivates our team to continue delivering the best possible service to all our customers. If you have any further questions or need assistance in the future, please do not hesitate to reach out. We look forward to welcoming you back at JT Hughes Telford Mazda.

    Best regards,
    The Motability Scheme Team at JT Hughes Telford Mazda
  • Rating 5.0
    Great experience lovely staff
    Response from JT Hughes Telford Mazda
    Hello Brooklyn

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a great experience with us and found our staff lovely. Your feedback is valuable to us. We look forward to seeing you again at JT Hughes Telford Mazda.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Excellent customer service
    Response from JT Hughes Telford Mazda
    Hi Tracey, Thank you for the great feedback. We are so glad to hear that you had an excellent experience with our customer service.
  • Rating 5.0
    The staff was very friendly and helpful during our time at JT Hughes. It was an excellent experience!
    Response from JT Hughes Telford Mazda
    Hi Ethan, Thank you so much for your kind word. We are thrilled to hear that our team at JT Hughes made your experience excellent. We always strive to provide friendly and helpful service, and we are glad it made a positive impact. We appreciate your feedback and hope to assist you again in the future.
  • Rating 5.0
    Good communication
    Response from JT Hughes Telford Mazda
    Hi Helen
    Many thanks for your excellent review, its great to hear the team delivered a high standard of service to you.
  • Rating 5.0
    Mark listened to our requirements and fulfilled each and every one in a very efficient and professional manner and his friendly manner made us feel relaxed
    Response from JT Hughes Telford Mazda
    Hi Iris, Thank you for sharing your experience. It is great to hear that Mark was able to listen to your requirements and deliver on them in such an efficient and professional way. Thank you for your kind words, Mark will be delighted.

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