Motability Scheme at Evans Halshaw Ford Wolverhampton

4.8

Closed - Opens at 09:00

Are you new to the Motability Scheme?

The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.

Find out more

Welcome to Evans Halshaw Ford Wolverhampton

Motability Scheme at Evans Halshaw Ford Wolverhampton

At Evans Halshaw Ford Wolverhampton, our fully trained Motability Specialists will guide you through every step of the way for your peace of mind when choosing your next Motability vehicle.

We can help you by:

• Confirming your eligibility for the Motability Scheme • Supporting you in choosing the right car • Arranging a test drive • Ordering and supplying your new Motability Scheme car • Servicing and maintaining your car

Whether it is your first Motability car or you are renewing, our dedicated specialists are ready to help you open the door to everyday freedom. Ford have a wide range of Motability cars, in both manual and electric drive transmissions, with many available from Nil advance payment. "

Visit dealer website

Contact information

Address

57-73 Birmingham Road

West Midlands WV2 3LS

Get directions

Phone Number

01902 875400

Website

Visit dealer website Link Opens in New Tab

Email us

Reviews

Find or leave a review on Google Link Opens in New Tab

Visit dealer website

Showroom details
Closed - Opens at 09:00
Toggle Hours

Opening hours:

Day of the Week	Opening hours
Monday	09:00 - 18:00
Tuesday	09:00 - 18:00
Wednesday	09:00 - 18:00
Thursday	09:00 - 18:00
Friday	09:00 - 18:00
Saturday	09:00 - 18:00
Sunday	11:00 - 17:00

Motability Scheme specialists:

Stefan Reed
Daniel Wright
Mark Rought
George Williams
Have Sadiku

We recommend calling and booking an appointment before visiting.

Service centre details
Closed - Opens at 08:00
Toggle Hours

Opening hours:

Day of the Week	Opening hours
Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	08:30 - 13:00
Sunday	Closed

Motability service specialists:

Cain Mann
Daniel Thomas

We recommend calling and booking an appointment before visiting.

Click pin to expand map

Missing Mapbox GL JS CSS

Accessibility features at Evans Halshaw Ford Wolverhampton

Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
OK
Accessible toilet
The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
Additional Information
The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
OK
Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
Additional Information
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
OK
Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
Additional Information
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
OK
Hearing aid assistance
The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
Additional Information
The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
OK
Quiet area available
There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
Additional Information
There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
OK
Step-free route to premises
This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.
Additional Information
This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.
OK

Reviews at Evans Halshaw Ford Wolverhampton

Elneno F.

Jun 26, 2025

He was polite, explained everything. Great person

Duncan W.

May 1, 2025

I booked the car in for its service, scheduled for 8:00am the day before the service was due. That was all confirmed. Then, the very next day, I received a call asking if I wanted to book my car in. I explained that it was already booked. The person on the phone said there was no record of that booking. She checked — and sure enough, there was nothing logged. That time slot had now been given to someone else.

So it was rebooked for 10:00am the following day. Now, I had a hospital appointment in Birmingham at 1:00pm that same afternoon, so I asked how long the service would take. I was told, “Two hours.” That was fine — tight, but manageable. I agreed to wait at the garage.

I arrived at Evans Halshaw just before 10:00am and handed over the keys. I reminded them I was waiting. The staff member then said, “It could be four hours.” I said no — we agreed on two hours, because I had somewhere important to be. Still, I had no choice. My oil needed changing and I wasn’t going to risk damaging the car — it’s not even mine, it belongs to Motability.

So I agreed to wait — and cancelled my hospital appointment, which I’d been waiting over nine weeks for.

I handed the keys over just before 10:00am. Then at 10:45, a staff member called Dan came over and told me they hadn’t had authorisation yet from Motability. I asked, “What do you mean?” He said they’d been trying to contact them but couldn’t get through. So I called Motability myself. Their exact words were: “The request only came through to us at 10:40.”

So someone at Evans Halshaw sat on the request for 40 minutes before even sending it in. And as I later found out, Motability can take up to two hours to give authorisation for servicing. So my two-hour appointment could easily have stretched to four hours — exactly what I was told might happen, despite the original agreement.

Now let me be clear: I live with PTSD, multiple mental health conditions, and several physical health challenges. Sitting around for hours like that, under stress, is incredibly difficult. This isn’t just inconvenience — it’s genuinely harmful to my wellbeing.

I want to be fair: the actual work done on the car was excellent. No complaints there. But the handling of the booking, the lack of communication, and the way I was left to cancel my long-awaited medical appointment because of someone else’s disorganisation? That’s unacceptable.

When this lease is up, I will not be choosing Ford again.