Motability Scheme at Brayley Nissan Wolverhampton

Motability Scheme at Brayley Nissan Wolverhampton

4.8
Rating 4.8
(498 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 17:00 10:00 - 16:00
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Contact information

Address
41 Birmingham Road
Wolverhampton WV2 3LQ
GB
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Phone Number
Call Brayley Nissan Wolverhampton on 01902 219603
01902 219603
01902 219603
Website

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Email

wolverhampton@westway.co.uk

Reviews

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Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • John Packwood
  • Matthew Stobbart
  • Jat Summan
  • Rowan Wilson
  • Ben Gellatly
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Alan Watton
  • Laurence Butler
  • Vanessa Ashford
We recommend calling and booking an appointment before visiting.
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Accessibility features at Brayley Nissan Wolverhampton

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Brayley Nissan Wolverhampton

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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West Way Nissan Wolverhampton can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact West Way Nissan Wolverhampton on 01902439700 to make an appointment with our Motability Scheme specialist.

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Reviews at Brayley Nissan Wolverhampton

  • Rating 5.0
    Absolutely Brilliant the lovely lad who dealt with us was fantastic polite explained everything as he went Along did me a coffee really happy indeed
  • Rating 5.0
    Amazing
  • Rating 1.0
    I wouldn’t recommend still not repaired
    Response from Brayley Nissan Wolverhampton
    Dear Jeanette,

    Thank you for taking the time to share your feedback with us. I'm truly sorry to hear about your experience and that your issue has not yet been resolved. We strive to provide excellent service to all our customers, and it seems we have fallen short in your case.

    Please know that your concerns are important to us, and I would like to personally ensure that we address this matter promptly. Could you please contact me directly at your earliest convenience? This will allow us to gather more details and work towards a satisfactory resolution for you.

    Thank you for bringing this to our attention, and I hope we can make things right.

    Best regards,

    Alan Watton
    Brayley Nissan Wolverhampton
  • Rating 1.0
    .y usv not work7ng wven after infirmung them i in formed in advance that the usb is not working but it has nor been fixed
    Response from Brayley Nissan Wolverhampton
    Dear Ismail D.,

    Thank you for taking the time to share your feedback with us. I am sorry to hear about your recent experience with our service and that the issue with your vehicle was not resolved despite informing us. Your satisfaction is very important to us, and we strive to provide the best service possible.

    Please allow us the opportunity to address this matter. Could you please contact our customer service team at your earliest convenience? We are committed to resolving this issue promptly and ensuring that your needs are met.

    Thank you for bringing this to our attention, and we hope to restore your confidence in our services.

    Best regards,

    Alan Watton
    Brayley Nissan Wolverhampton Team
  • Rating 5.0
    Excellent
    Response from Brayley Nissan Wolverhampton
    Hello Alan L.,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had an excellent experience with us at Brayley Nissan Wolverhampton. Your feedback is incredibly important to us, and it’s wonderful to know that we met your expectations.

    If you have any more comments or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Brayley Nissan Wolverhampton Team
  • Rating 5.0
    So effortless and made so easy
    Response from Brayley Nissan Wolverhampton
    Dear Kevin,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that your experience with the Motability Scheme at Brayley Nissan Wolverhampton was effortless and easy. Our team is dedicated to providing exceptional service, and your feedback is a great testament to their hard work.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The Brayley Nissan Wolverhampton Team
  • Rating 5.0
    John Packwood is a super guy always helpful used him for many many years
    Response from Brayley Nissan Wolverhampton
    Hello Scott P.,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear about your positive experiences with John Packwood over the years. It's always our goal to provide exceptional service, and knowing that John has been consistently helpful to you is incredibly rewarding. We truly appreciate your loyalty and look forward to continuing to assist you with all your mobility needs at Brayley Nissan Wolverhampton.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    The process were made so simple and easy John explained everything clearly and the whole process went smoothly.
    Response from Brayley Nissan Wolverhampton
    Hello Brandan,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that your experience with us was smooth and that John was able to explain everything clearly for you. Our team at Brayley Nissan Wolverhampton is dedicated to making the process as simple and easy as possible for our customers, and your feedback is a great testament to our efforts. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Brayley Nissan Wolverhampton Team
  • Rating 5.0
    the lady was very helpful and really polite helped me pick the right car to suit my sons needs really happy with the service i received thank you
    Response from Brayley Nissan Wolverhampton
    Hello Bailey L.,

    Thank you so much for taking the time to share your positive experience with us. We're thrilled to hear that you found our service helpful and polite, and that we were able to assist you in choosing the right car for your son's needs. Your satisfaction is our top priority, and your kind words mean a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Brayley Nissan Wolverhampton Team
  • Rating 5.0
    Jat summan was very helpful even set my phone up for me thank you
    Response from Brayley Nissan Wolverhampton
    Hello Matthew R.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Jat Summan was able to assist you and even set up your phone. Providing excellent customer service is our top priority, and it's great to know that Jat made your experience a positive one. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Brayley Nissan Wolverhampton Team
  • Rating 5.0
    Very friendly & knowledgeable. Discussed all options with me.
    Response from Brayley Nissan Wolverhampton
    Dear Victoria H.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team friendly and knowledgeable. It's great to know that we were able to discuss all options with you to ensure you had the best experience possible. Your feedback is incredibly valuable to us, and we are delighted to have earned a 5-star rating from you.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Brayley Nissan Wolverhampton.

    Warm regards,
    Brayley Nissan Wolverhampton Team
  • Rating 5.0
    Quick and reliable
    Response from Brayley Nissan Wolverhampton
    Hello Lydia P.,

    Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that you found our service quick and reliable. At Brayley Nissan Wolverhampton, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Brayley Nissan Wolverhampton Team
  • Rating 5.0
    Very helpful and informed me on the vehicles I had in mind answering questions I had to help me understand and choose the right vehicle for me.
    Response from Brayley Nissan Wolverhampton
    Hello Niaisha G.,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you found our team helpful and informative during your visit. It's wonderful to know that we could assist you in understanding and choosing the right vehicle to meet your needs. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at Brayley Nissan Wolverhampton.

    Best regards,
    The Motability Scheme Team at Brayley Nissan Wolverhampton
  • Rating 5.0
    Good customer service. I dropped my car off and later l received a video of the car under inspection of all the checks carried out.

    Upon completion l received a call saying the car was ready for collection.
    Response from Brayley Nissan Wolverhampton
    Hello Rodwell M.,

    Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you were pleased with the customer service you received at Brayley Nissan Wolverhampton. It's great to know that the video inspection and timely communication about your car's readiness met your expectations.

    Your feedback is incredibly valuable to us, and we are delighted that we could provide you with a 5-star experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,

    The Brayley Nissan Wolverhampton Team
  • Rating 5.0
    Excellent from start to finish.
    Same gentleman we dealt with years ago and just as helpful as before.
    Response from Brayley Nissan Wolverhampton
    Hello Stephanie,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that your experience with us was excellent from start to finish. It's always a pleasure to welcome back valued customers like yourself, and we're delighted that the same gentleman was able to assist you again and provide the helpful service you remembered.

    Your feedback is greatly appreciated and motivates us to continue delivering the best service possible. If there's anything else we can do for you, please don't hesitate to reach out.

    We look forward to serving you again in the future.

    Best regards,
    The Brayley Nissan Wolverhampton Team
  • Rating 5.0
    I was good experience.
    Response from Brayley Nissan Wolverhampton
    Hello Ruakabuba S.,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a good experience with us at Brayley Nissan Wolverhampton. Your feedback is incredibly valuable, and we're delighted to know that we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Brayley Nissan Wolverhampton Team
  • Rating 5.0
    I had a very pleasant experience the whole appointment was straight forward & everything was explained to me. Fabian was professional throughout
    Response from Brayley Nissan Wolverhampton
    Dear Ava G.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a pleasant experience during your appointment at Brayley Nissan Wolverhampton. It's great to know that everything was straightforward and clearly explained to you.

    Fabian will be delighted to hear your kind words about his professionalism. We always strive to provide the best service possible, and your positive review is a fantastic reminder of why we do what we do.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The Brayley Nissan Wolverhampton Team
  • Rating 5.0
    They picked up the car early and now some of the features that was not working are now working and they brought it back yearly
    Response from Brayley Nissan Wolverhampton
    Dear Charmaine P.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you are satisfied with the service you received and that the features of your car are now working as expected. It's great to know that our efforts to ensure everything is in perfect order have met your expectations.

    Your feedback is incredibly valuable to us, and we are delighted that you chose Brayley Nissan Wolverhampton for your mobility needs. If you have any further questions or require assistance in the future, please don't hesitate to reach out. We look forward to serving you again next year!

    Best regards,

    The Brayley Nissan Wolverhampton Team
  • Rating 5.0
    Picked up and dropped off car no fuss
    Response from Brayley Nissan Wolverhampton
    Dear Colin J.,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that your experience with picking up and dropping off your car was hassle-free. At Brayley Nissan Wolverhampton, we strive to make every interaction smooth and convenient for our customers, and your feedback is a wonderful affirmation of our efforts.

    If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,

    The Brayley Nissan Wolverhampton Team
  • Rating 5.0
    Brilant service
    Response from Brayley Nissan Wolverhampton
    Dear Angela W.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service to be brilliant. At Brayley Nissan Wolverhampton, we strive to provide the best possible experience for our customers, and it’s incredibly rewarding to know that we have met your expectations.

    Your feedback is greatly appreciated and will be shared with our team. If there is anything else we can do for you, please do not hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Brayley Nissan Wolverhampton Team

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