Motability Scheme at Stratstone MINI Hull

4.8
Rating 4.8
(34 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
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Welcome to Stratstone MINI Hull

SteveSarahCraig

At Stratstone MINI Hull our fully trained Motability Scheme specialists Steve, Sarah and Craig are here to offer expert advice and help you choose the right car for your needs.

The genuine care our specialists show for their customers make them the perfect advocates for the Motability scheme.

Contact Stratstone MINI Hull on 01482605555 to make an appointment with our Motability specialist.

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Contact information

Address
Citadel Trading Park
Citadel Way
Hull HU9 1TQ
GB
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Phone Number
Call Stratstone MINI Hull on 01482 605555
01482 605555
01482 605555
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Steve Donnelly
  • Craig Greenfield
  • Jenny Moxon
  • Sarah Dilkes
  • Joshua Meehan
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Kirsty Brocklesby
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stratstone MINI Hull

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Stratstone MINI Hull

  • Rating 5.0
    Craig was thourough,helpful and polite.
    Craig was a good advocate for motorbility.
    Response from Stratstone MINI Hull
    Hi Susan,

    Craig will appreciate you leaving this a review - thank you!

    Have a nice day!
    Customer Services
  • Rating 5.0
    Nn
    Response from Stratstone MINI Hull
    Hi Margaret,

    Thanks for the great rating!

    We are always happy to help.

    Customer Services
  • Rating 5.0
    Excellent, very professional
    Response from Stratstone MINI Hull
    Hi Tracey,

    Thank you so much for reviewing your recent experience with us.

    It’s great to hear you’ve had a positive experience.

    Take care,
    Customer Services
  • Rating 4.0
    Craig was very Helpful with my application…A1 plus.
    but disappointing to hear they won’t pick up my car in future for a service or any other problems ….I’m disabled and usually it’s collected then delivered back to me by other companies I’ve used in the past with Motobilty.
    Response from Stratstone MINI Hull
    Hi Betty,

    Thank you for your positive review.

    We're always happy to help!

    Have a great day!
    Customer Services
  • Rating 5.0
    Excellent customer service from Sarah, very efficient and knowledgeable and great communication.
    Response from Stratstone MINI Hull
    Hi Rachel,

    Sarah loves receiving positive reviews; please feel free to stop by again if you need help.

    Take care,
    Customer Services
  • Rating 5.0
    So polite and very helpfull graig was brilliant explaining everything to me fantastic guy
    Response from Stratstone MINI Hull
    Hi Barry,

    Graig loves receiving positive reviews; please feel free to stop by again if you need help.

    Take care,
    Customer Services
  • Rating 5.0
    Very efficient, completed everything that needed doing and also offered a hire car.
    Response from Stratstone MINI Hull
    Hi Natasha,

    Thanks for the great rating!

    We are always happy to help.
    Customer Services
  • Rating 5.0
    Had the most relaxed perfect handover, Craig at Stratstone mini is a perfect gentleman and excellent at his job
    Response from Stratstone MINI Hull
    Hi Helen,

    Thank you for your positive review.

    Craig and the rest of the team are always happy to help!

    Have a great day!
    Customer Services
  • Rating 5.0
    Great service. Friendly and helpful staff. Highly recommended.
    Response from Stratstone MINI Hull
    Hi Fiona,

    I appreciate you taking the time to leave this review.

    I am very pleased you are satisfied with your visit!

    We hope to be of service to you again,
    Customer Services
  • Rating 5.0
    Great to deal with , took all the preasure away and helped me get a beauty of a car, so thankful to Craig.He couldn't do enough, ill go to him again and again.
    Response from Stratstone MINI Hull
    Hi Tyrone,

    A huge thanks for taking the time to rate your recent experience with us.

    The leadership team love to see such great feedback!

    Have a nice day,
    Customer Services
  • Rating 5.0
    Definitely recommend them
    Response from Stratstone MINI Hull
    Hi Lee,

    Thank you so much for taking the time to review your experience with us.

    We are absolutely thrilled that you have rated us so highly!

    Kindest regards.
    Customer Services
  • Rating 5.0
    Fabulous customer service, Craig wend over and beyond to help us
    Response from Stratstone MINI Hull
    Hi,

    Thank you so much for leaving us this great review.

    Have a lovely day!
    Customer Services
  • Rating 5.0
    Absolutely brilliant experience.
    Big kudos to Joshua who dealt with me from the start & was spot on in every regard. Great car & customer experience.
    Response from Stratstone MINI Hull
    Hello Liam,

    Thank you very much for taking the time to leave us this review!

    Our aim is to deliver a positive customer service. We will ensure that your lovely feedback is shared with Joshua.

    Have a great week!
    Customer Services
  • Rating 5.0
    Great customer service
    Response from Stratstone MINI Hull
    Hi Brendan,

    Thanks for the great rating!

    We are always happy to help.
    Customer Services
  • Rating 5.0
    Great , thanks for looking after us. Craig
    Response from Stratstone MINI Hull
    Hi Timothy,

    A big thank you for leaving us a 5* review!

    Have a lovely day!
    Customer Services
  • Rating 5.0
    The staff were very welcoming and answered all my questions showd me the colours interiors and after choosing I was shown the car on the TV. Very happy.
    Tracy Eyre
    Response from Stratstone MINI Hull
    Hi Tracy,

    Thank you very much for leaving a 5* review.

    We really appreciate it!

    Have a great day!
    Customer Services
  • Rating 5.0
    Was very helpful and spent time with us to gauruntee it was the car we wanted , very polite and willing to help us very happy thank you x
    Response from Stratstone MINI Hull
    Hi Denise,

    Thanks for the great rating!

    We are always happy to help.
    Customer Services
  • Rating 5.0
    A very good handover. Very helpful and showed us round the car
    And the paperwork was quick and easy. A good around service
    Response from Stratstone MINI Hull
    Hi David,

    We always appreciate positive reviews!

    Thank you, and happy motoring!
    Customer Services
  • Rating 5.0
    Couldn’t be more helpful
    Response from Stratstone MINI Hull
    Hi Jacqueline,

    A huge thanks for taking the time to rate your recent experience with us.

    The leadership team love to see such great feedback!

    Have a nice day,
    Customer Services
  • Rating 5.0
    Everyone was considerate l was kept informed of what was being done.
    Coffee and cold drinks were brought to me.First class service thank you all.
    Response from Stratstone MINI Hull
    Hi Jane,

    Thank you for your positive review.

    We're always happy to help!

    Have a great day!
    Customer Services

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