Motability Scheme at Vertu Volkswagen Leeds

4.7
Rating 4.7
(204 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Call dealer

Welcome to Vertu Volkswagen Leeds

{{name}}

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Volkswagen Leeds can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Volkswagen Leeds on 01133827600 to make an appointment with our Motability specialist.

Visit dealer website
Visit dealer website

Contact information

Address
Elland Road
Leeds West
Leeds LS11 8TU
GB
Get directions
Phone Number
Call Vertu Volkswagen Leeds on 0113 382 7600
0113 382 7600
0113 382 7600
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

Visit dealer website

Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Neil Benson
  • Karolina Vysniauskaite
  • Helen Angood
  • Shane Gough
  • Darren Whitfield
  • Hader Ali
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:45 - 18:00
Tuesday07:45 - 18:00
Wednesday07:45 - 18:00
Thursday07:45 - 18:00
Friday07:45 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Greg Hornett
  • Stephen Hemingway
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at Vertu Volkswagen Leeds

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Volkswagen Leeds

  • Rating 5.0
    The salesman Neil was great, no messing around. We got on very well and it only took 4 days from ordering to collecting my vehicle
    Response from Vertu Volkswagen Leeds
    Hello Benjamin,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that Neil provided you with a great experience and that everything went smoothly from ordering to collecting your vehicle. It's wonderful to know that you felt well taken care of and that the process was efficient. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new vehicle!

    Kind regards,
    Matthew
  • Rating 5.0
    Absolutely catered for all my needs, very attentive, would recommend
    Response from Vertu Volkswagen Leeds
    Hello Danielle,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you felt catered to and found our team attentive to your needs. Your recommendation means a lot to us, and we are delighted to have been able to assist you. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    Liza.
  • Rating 5.0
    Neil was very friendly, professional and made the whole process quick and easy.
    It is a beautiful showroom, bright and clean with lots of facilities for customer, great display of cars.
    Response from Vertu Volkswagen Leeds
    Hello Benjamin,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Neil was able to make your experience with us both quick and easy. Providing friendly and professional service is something we strive for, and it’s great to know that Neil delivered on that promise. Your feedback is incredibly valuable to us, and we’re delighted to have earned a 5-star rating from you. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again at Vertu Volkswagen Leeds.

    Best regards,
    Dean
  • Rating 5.0
    Efficient, Professional & friendly
    Response from Vertu Volkswagen Leeds
    Hello Daniel

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service efficient, professional, and friendly. Our team at Vertu Volkswagen Leeds is dedicated to providing the best experience possible, and your feedback is a great encouragement to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Dean
  • Rating 5.0
    Verry good and helpful
    Response from Vertu Volkswagen Leeds
    Hello Daniel

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our service very good and helpful. At Vertu Volkswagen Leeds, we strive to provide the best experience for our customers, and your feedback is greatly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards, Dawn
    The Vertu Volkswagen Leeds Team
  • Rating 5.0
    Great job and driving perfect. Well done lads.
    Response from Vertu Volkswagen Leeds
    Hello Lisa

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience with us and that everything went perfectly. Our team strives to provide the best service possible, and it's always rewarding to know when we've hit the mark. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    Dean
  • Rating 5.0
    Friendly and helpful staff
    Dropped the car off the evening before for the mot the next day and the vehicle was ready at 10am
    Great Service
    Thankyou
    Response from Vertu Volkswagen Leeds
    Hello Natalie,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our staff friendly and helpful. It's great to know that our team was able to provide you with efficient service and have your vehicle ready by 11am. Your kind words and perfect rating mean a lot to us, and we're delighted that you had a positive experience at Vertu Volkswagen Leeds.

    If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Keith
  • Rating 5.0
    I recently visited my local car dealership and had an outstanding experience. From the moment we walked in, our dealer was incredibly professional, knowledgeable, and genuinely invested in helping us find the perfect car for our needs. He took the time to listen, answer all our questions with patience, and provided clear, honest information throughout the entire process. There was no pressure—just helpful guidance and support. Thanks to his expertise, we drove away confident and happy with our choice. Highly recommend for anyone looking for an stress-free and professional car buying experience!…thank you Shane.
    Response from Vertu Volkswagen Leeds
    Dear Lisa K.,

    Thank you so much for taking the time to share your wonderful experience with us at Vertu Volkswagen Leeds. We are thrilled to hear that Shane provided you with such professional and supportive service during your visit. It's fantastic to know that his expertise and dedication helped you find the perfect car without any pressure. Your recommendation means a lot to us, and we are delighted that you drove away confident and happy with your choice. If you ever need further assistance, please don't hesitate to reach out. We look forward to welcoming you back in the future!

    Kind regards,
    Matthew
  • Rating 4.0
    It was easy and well explained 👌
    Response from Vertu Volkswagen Leeds
    Hello Ian,

    Thank you for taking the time to leave us a review. We're delighted to hear that you found the process easy and well explained. Your feedback is important to us, and we're always striving to improve our services. If there's anything specific you think we could do to make your experience even better, please feel free to let us know. We look forward to welcoming you back to Vertu Volkswagen Leeds in the future.

    Kind regards,
    Matthew
  • Rating 5.0
    Neil was brilliant
    Response from Vertu Volkswagen Leeds
    Hello Angela,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Neil provided you with brilliant service. At Vertu Volkswagen Leeds, we strive to offer the best experience possible, and it's great to know that Neil met your expectations. Your feedback is incredibly valuable to us, and we look forward to assisting you again in the future.

    Kind regards,
    Matthew
  • Rating 5.0
    Exceptional service, staff attentive and friendly
    Response from Vertu Volkswagen Leeds
    Hello Annie,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an exceptional experience with us at Vertu Volkswagen Leeds. Our team takes great pride in being attentive and friendly, and your kind words are truly appreciated.

    If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Liza.
  • Rating 5.0
    Shane was amazing from the minute i ordered my vehicle. Very attentive and an amazing member of staff. He explained everything to the highest standards and showed us how to use everything so I couldn't score him any less than a five.
    Response from Vertu Volkswagen Leeds
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Very helpful and listened to what we wanted katrina was very polite and helpful
    Response from Vertu Volkswagen Leeds
    Good afternoon Michelle. Thank you so much for your kind words! We are so happy to hear that Katrina was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    Hader was very helpful always there if I needed to speak to him and honestly don't think I could of had a better person helping me so thank you hader
    Response from Vertu Volkswagen Leeds
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Really good highly recommended.
    Response from Vertu Volkswagen Leeds
    Good afternoon Martin. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards Dean
  • Rating 5.0
    I want to say Darren W was a pleasure to speak with, answered all questions we had, he made sure it was a nice easy process.
    Response from Vertu Volkswagen Leeds
    Thank you so much for your kind words! We are so happy to hear that Darren was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

  • Rating 1.0
    Got told I would be collecting my car this week now that isn’t the case.
    Response from Vertu Volkswagen Leeds
    Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YTSS1003 Kind regards Dawn

  • Rating 5.0
    I would highly recommend. Friendly, efficient, thorough and kind.
    Response from Vertu Volkswagen Leeds
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you . Many thanks Keith
  • Rating 5.0
    Very helpful and patience.
    Response from Vertu Volkswagen Leeds
    Good afternoon, Margaret . Thank you so much for your kind words! We are so happy to hear that the team were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
  • Rating 5.0
    Shane was so welcoming and polite he explained how to use the car really well and Shane also reassured me if I have any problems to contact him and he would be happy to help ThankYou
    Response from Vertu Volkswagen Leeds
    Hi Harriet, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received from Shane Many thanks Keith

Similar Motability Scheme dealers

Start new search