Motability Scheme at Vertu Volkswagen Leeds

4.7
Rating 4.7
(220 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Volkswagen Leeds

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Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Volkswagen Leeds can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Volkswagen Leeds on 01133827600 to make an appointment with our Motability specialist.

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Contact information

Address
Elland Road
Leeds West
Leeds LS11 8TU
GB
Get directions
Phone Number
Call Vertu Volkswagen Leeds on 0113 382 7600
0113 382 7600
0113 382 7600
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Neil Benson
  • Alexandra Hocking
  • Karolina Vysniauskaite
  • Helen Angood
  • Shane Gough
  • Darren Whitfield
  • Hader Ali
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:45 - 18:00
Tuesday07:45 - 18:00
Wednesday07:45 - 18:00
Thursday07:45 - 18:00
Friday07:45 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Greg Hornett
  • Stephen Hemingway
  • Leah Dobson
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Volkswagen Leeds

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Volkswagen Leeds

  • Rating 5.0
    Briliant
    Response from Vertu Volkswagen Leeds
    Dear Frantisek

    Thank you so much for your wonderful review! We are thrilled to hear that you had a brilliant experience with us at Vertu Volkswagen Leeds. Your feedback is incredibly valuable to us, and it’s fantastic to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Keith
  • Rating 5.0
    Excellent service
    Response from Vertu Volkswagen Leeds
    Dear Patricia

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service during your visit to Vertu Volkswagen Leeds. Our team is dedicated to providing the best experience possible, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Keith
  • Rating 5.0
    Hey Christian, I wanted to drop you a quick line to express my sincere gratitude for your help. I really appreciated your proactive approach and how you took the time to explain everything so clearly. Your expertise and support were invaluable, and I feel much more confident moving forward because of it. Thanks again for everything!
    Response from Vertu Volkswagen Leeds
    Hello Khyber

    Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that Christian was able to assist you effectively and that his proactive approach and clear explanations made a positive impact. Your confidence in moving forward is exactly what we aim for, and it's fantastic to know that you felt supported throughout the process. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards, Dawn
    The Vertu Volkswagen Leeds Team
  • Rating 5.0
    Friendly professions and good communication. Haider made the whole experience easy and pleasant.
    Response from Vertu Volkswagen Leeds
    Hello Lyndsay,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a positive experience with us at Vertu Volkswagen Leeds. It's great to know that Haider was able to make the process easy and pleasant for you. We strive to provide friendly and professional service to all our customers, and your feedback is truly appreciated. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again in the future!

    Best regards,
    Liza
  • Rating 5.0
    Easy and quick service, simplified procedures, and available offers. I am very grateful to them for their assistance. I did not expect it to be this easy and efficient.
    Response from Vertu Volkswagen Leeds
    Dear Fatimah A.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you found our service easy and quick, and that our procedures and offers met your expectations. Our team at Vertu Volkswagen Leeds is dedicated to providing efficient and simplified experiences for our customers, and your kind words are truly appreciated.

    We are grateful for your support and look forward to assisting you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out.

    Warm regards,

    Liza
  • Rating 5.0
    Polite good service and quick
    Response from Vertu Volkswagen Leeds
    Hello Carl,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our service polite and quick. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Volkswagen Leeds.

    Best regards,
    Selina
  • Rating 5.0
    the agent was really nice and polite the application was really simple and straight forward
    Response from Vertu Volkswagen Leeds
    Dear Arshan B.,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our agent to be nice and polite, and that the application process was simple and straightforward. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Volkswagen Leeds.

    Kind regards,
    Matthew
  • Rating 5.0
    Polite, efficient and informative
    Response from Vertu Volkswagen Leeds
    Hello Bronte

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service polite, efficient, and informative. Our team at Vertu Volkswagen Leeds is dedicated to providing the best experience possible, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Very good, very helpful very welcoming
    Response from Vertu Volkswagen Leeds
    Dear Ashley B.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service very good, helpful, and welcoming. At Vertu Volkswagen Leeds, we strive to provide the best experience for our customers, and your feedback is truly appreciated. If there is anything else we can assist you with, please do not hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Liza.
  • Rating 5.0
    Very good
    Response from Vertu Volkswagen Leeds
    Hello Bernadette,

    Thank you for your review! We're glad to hear you had a great experience at Vertu Volkswagen Leeds. Your feedback is valuable, and we appreciate knowing we met your expectations. If you need anything in the future, feel free to reach out. We look forward to serving you again!

    Best regards,
    Kerry
  • Rating 5.0
    Excellent service staff was very professional but friendly nothing was too much trouble excellent service
    Response from Vertu Volkswagen Leeds
    Dear Gillian

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you received excellent service from our team at Vertu Volkswagen Leeds. Our staff strives to be both professional and friendly, and it’s rewarding to know that their efforts made your experience a positive one.

    Your kind words motivate us to continue providing the best service possible. If there is anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Warm regards,

    Dean
  • Rating 5.0
    Perfect and quickly thank you so much
    Response from Vertu Volkswagen Leeds
    Hello Hadi

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a perfect and quick experience with us at Vertu Volkswagen Leeds. Your satisfaction is our top priority, and your feedback motivates us to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Very helpful and friendly service . Thank you
    Response from Vertu Volkswagen Leeds
    Hello Julie,

    Thank you so much for your kind words and for taking the time to leave us a review. We're thrilled to hear that you found our service helpful and friendly. It’s always our goal to provide the best experience possible for our customers. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out.

    Best regards,
    Dean
  • Rating 5.0
    Amazing experience from start to finish. Helen kept me updated with every step and she was just lovely all around.
    Response from Vertu Volkswagen Leeds
    Hi Lauren,

    Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing experience with us at Vertu Volkswagen Leeds. Helen will be delighted to know that her efforts to keep you updated and her overall service made such a positive impact. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    Dean
  • Rating 5.0
    It was very helpful, highly recommended.
    Response from Vertu Volkswagen Leeds
    Dear Maher

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service helpful and that you would highly recommend us. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Volkswagen Leeds.

    Best regards,
    Dean
  • Rating 5.0
    Excellent from first going into the dealership, to test driving through to delivery.
    Response from Vertu Volkswagen Leeds
    Dear Carole,

    Thank you for your wonderful feedback! We’re delighted to hear that your experience at Vertu Volkswagen Leeds was excellent from start to finish. Our team strives to provide the best service, and it’s great to know we met your expectations.

    Your kind words and perfect rating mean a lot to us. If you have any questions or need assistance in the future, please reach out. We look forward to serving you again.

    Best regards,
    Kerry
  • Rating 5.0
    The salesman Neil was great, no messing around. We got on very well and it only took 4 days from ordering to collecting my vehicle
    Response from Vertu Volkswagen Leeds
    Hello Benjamin,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that Neil provided you with a great experience and that everything went smoothly from ordering to collecting your vehicle. It's wonderful to know that you felt well taken care of and that the process was efficient. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new vehicle!

    Kind regards,
    Matthew
  • Rating 5.0
    Absolutely catered for all my needs, very attentive, would recommend
    Response from Vertu Volkswagen Leeds
    Hello Danielle,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you felt catered to and found our team attentive to your needs. Your recommendation means a lot to us, and we are delighted to have been able to assist you. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    Liza.
  • Rating 5.0
    Neil was very friendly, professional and made the whole process quick and easy.
    It is a beautiful showroom, bright and clean with lots of facilities for customer, great display of cars.
    Response from Vertu Volkswagen Leeds
    Hello Benjamin,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Neil was able to make your experience with us both quick and easy. Providing friendly and professional service is something we strive for, and it’s great to know that Neil delivered on that promise. Your feedback is incredibly valuable to us, and we’re delighted to have earned a 5-star rating from you. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again at Vertu Volkswagen Leeds.

    Best regards,
    Dean
  • Rating 5.0
    Efficient, Professional & friendly
    Response from Vertu Volkswagen Leeds
    Hello Daniel

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service efficient, professional, and friendly. Our team at Vertu Volkswagen Leeds is dedicated to providing the best experience possible, and your feedback is a great encouragement to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Dean

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