Motability Scheme at Vertu Volkswagen Leeds

4.7
Rating 4.7
(141 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00

Welcome to Vertu Volkswagen Leeds

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Volkswagen Leeds can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Volkswagen Leeds on 01133827600 to make an appointment with our Motability specialist.

Contact information

Address
Elland Road
Leeds West
Leeds LS11 8TU
GB
Phone Number
Call Vertu Volkswagen Leeds on 0113 382 7600
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Beth Barkas
  • Liam Oconnell
  • Georgina Marshall
  • Neil Benson
  • Oliver Grattan
  • Francesca Tiler
  • Andrew Austin
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:45 - 18:00
Tuesday07:45 - 18:00
Wednesday07:45 - 18:00
Thursday07:45 - 18:00
Friday07:45 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Greg Hornett
  • Stephen Hemingway
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Volkswagen Leeds

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Volkswagen Leeds

  • Rating 5.0
    Verry polite service made me feel verry welcome and comfortable definitely a 5 star service genuine people who helped alot in understanding how it all works
    Response from Vertu Volkswagen Leeds
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    Liam was very decent, respectful and very knowledgeable
    Response from Vertu Volkswagen Leeds
    Thank you so much for your kind words! We are so happy to hear that Liam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew
  • Rating 5.0
    Representative was really helpful, Friendly and made it an easy process.
    Response from Vertu Volkswagen Leeds
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
  • Rating 5.0
    The sales lady was very helpful and got things sorted in no time .
    Thank you.
    Response from Vertu Volkswagen Leeds
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew
  • Rating 5.0
    It was wonderful and was fast and very efficient. The person who managed us was Bethany Baker at Leeds Volkswagen. She was very kind and helped with the process of our application for the car. Bethany is a legend.
    Response from Vertu Volkswagen Leeds
    Good afternoon Abdul. Thank you so much for your kind words! We are so happy to hear that Bethany was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    fantastic thank you best oil change in the world so slippy
    Response from Vertu Volkswagen Leeds
    Hi Maria, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Every one was really helpful, especially the lady at the dealership, RAC and the car hire all amazing
    Response from Vertu Volkswagen Leeds
    Hi David, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Brilliant from start to finish kept us updated with everything
    Response from Vertu Volkswagen Leeds
    Hi Joseph. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Kerry
  • Rating 2.0
    Like I said as per usual jobs in for service was not completed as per usual it’s under warranty which are feeling not good enough unacceptable I’m very poor
    Response from Vertu Volkswagen Leeds
    Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information including registration we can certainly have this looked into further for you. Please quote ref YTDP1305 Kind regards Dawn
  • Rating 5.0
    Still not satisfied all the work was not completed as per usual
    Response from Vertu Volkswagen Leeds
    .
  • Rating 5.0
    Excellent service Bethany went above and beyond to make sure that everything was ready for when I went to collect my car. She also made sure that I was informed of all the equipment on the car and how to use it, would highly recommend and I would use the dealership again
    Response from Vertu Volkswagen Leeds
    Thank you so much for your kind words! We are so happy to hear that Bethany was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
  • Rating 5.0
    Bethany and all her colleagues were amazing, excellent service and have no hesitation to recommend to friends and family
    Response from Vertu Volkswagen Leeds
    Thank you so much for your kind words! We are so happy to hear that Bethany was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.
  • Rating 5.0
    Nice friendly staff,
    Informed throughout the work,
    Car was ready when they said it would be.
    Response from Vertu Volkswagen Leeds
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew
  • Rating 5.0
    From start to finish they made the whole experience as smooth as possible. We had Liam looking after us and he was brilliant, really knew his stuff. They were efficient, listened to everything we needed and provided helpful advice and input when we needed it. We love our new car and it really will change my daughters life so much. We wouldn’t hesitate to use Vertu VW and Liam again.
    Response from Vertu Volkswagen Leeds
    Thank you so much for your kind words! We are so happy to hear that Liam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.
  • Rating 5.0
    Bethany Barkas was the lady who dealt with us. She was very friendly and helpful. She explained everything in detail. She is a credit to Vertu Motors.
    Response from Vertu Volkswagen Leeds
    Thank you so much for your kind words! We are so happy to hear that Bethany was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.
  • Rating 5.0
    The staff was very courteous & polite & was very helpful at setting the car up for me big thank you to Georgina
    Response from Vertu Volkswagen Leeds
    Hi Wayne, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 4.0
    Everything went really well, the only problem was the long wait, over 3 hours
    Response from Vertu Volkswagen Leeds
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    Good
    Response from Vertu Volkswagen Leeds
    Good afternoon Daniel. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean.
  • Rating 5.0
    Shaine was lovely and very helpful
    Response from Vertu Volkswagen Leeds
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Liam connelly the sales executive was very helpful and showed me round the car explaining all the equipment
    Response from Vertu Volkswagen Leeds
    Good afternoon Terence, Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXT2TP1602 Kind regards, Chloe

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