Motability Scheme at Vertu Volkswagen Leeds

4.7
Rating 4.7
(193 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Volkswagen Leeds

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Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Volkswagen Leeds can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Volkswagen Leeds on 01133827600 to make an appointment with our Motability specialist.

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Contact information

Address
Elland Road
Leeds West
Leeds LS11 8TU
GB
Get directions
Phone Number
Call Vertu Volkswagen Leeds on 0113 382 7600
0113 382 7600
0113 382 7600
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Neil Benson
  • Karolina Vysniauskaite
  • Helen Angood
  • Shane Gough
  • Darren Whitfield
  • Hader Ali
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:45 - 18:00
Tuesday07:45 - 18:00
Wednesday07:45 - 18:00
Thursday07:45 - 18:00
Friday07:45 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Greg Hornett
  • Stephen Hemingway
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Volkswagen Leeds

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Volkswagen Leeds

  • Rating 5.0
    Shane was amazing from the minute i ordered my vehicle. Very attentive and an amazing member of staff. He explained everything to the highest standards and showed us how to use everything so I couldn't score him any less than a five.
    Response from Vertu Volkswagen Leeds
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Very helpful and listened to what we wanted katrina was very polite and helpful
    Response from Vertu Volkswagen Leeds
    Good afternoon Michelle. Thank you so much for your kind words! We are so happy to hear that Katrina was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    Hader was very helpful always there if I needed to speak to him and honestly don't think I could of had a better person helping me so thank you hader
    Response from Vertu Volkswagen Leeds
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Really good highly recommended.
    Response from Vertu Volkswagen Leeds
    Good afternoon Martin. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards Dean
  • Rating 5.0
    I want to say Darren W was a pleasure to speak with, answered all questions we had, he made sure it was a nice easy process.
    Response from Vertu Volkswagen Leeds
    Thank you so much for your kind words! We are so happy to hear that Darren was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

  • Rating 1.0
    Got told I would be collecting my car this week now that isn’t the case.
    Response from Vertu Volkswagen Leeds
    Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YTSS1003 Kind regards Dawn

  • Rating 5.0
    I would highly recommend. Friendly, efficient, thorough and kind.
    Response from Vertu Volkswagen Leeds
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you . Many thanks Keith
  • Rating 5.0
    Very helpful and patience.
    Response from Vertu Volkswagen Leeds
    Good afternoon, Margaret . Thank you so much for your kind words! We are so happy to hear that the team were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
  • Rating 5.0
    Shane was so welcoming and polite he explained how to use the car really well and Shane also reassured me if I have any problems to contact him and he would be happy to help ThankYou
    Response from Vertu Volkswagen Leeds
    Hi Harriet, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received from Shane Many thanks Keith
  • Rating 5.0
    Josh was so very kind and helpful all the way through our application, he us a credit to the VW team
    Response from Vertu Volkswagen Leeds
    Thank you so much for your kind words! We are so happy to hear that Josh was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
  • Rating 5.0
    Kane was amazing start to finish made it so easy very polite and helpful
    Response from Vertu Volkswagen Leeds
    Thank you so much for your kind words! We are so happy to hear that Kane was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
  • Rating 5.0
    Excellent
    Response from Vertu Volkswagen Leeds
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Absolutely effortless, I honestly could not believe how simple everything was, well looked after and my individual needs were met, highly recommended
    Response from Vertu Volkswagen Leeds
    Good afternoon Danielle. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 4.0
    Very helpful full of smiles very happy
    Response from Vertu Volkswagen Leeds
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
  • Rating 5.0
    The sales assistant we had was amazing, he covered everything and was so helpful and nice
    Response from Vertu Volkswagen Leeds
    Good afternoon Maria. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Made it easy very polite it went really smooth
    Response from Vertu Volkswagen Leeds
    Good afternoon Julie. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
  • Rating 5.0
    Darren was fantastic patient and kind took his time showing and setting the car up for us
    Response from Vertu Volkswagen Leeds
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    It was quick and easy transaction.
    Response from Vertu Volkswagen Leeds
    Hi Michael, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Hader was professional, knowledgable, efficient and very helpful. It took a week to order process and collect the vehicle.
    Response from Vertu Volkswagen Leeds
    Hi Jayde, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received from Hader Many thanks Keith
  • Rating 5.0
    Very good
    Response from Vertu Volkswagen Leeds
    Good afternoon, John . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle

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