Motability Scheme at Vertu Volkswagen Leeds
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Vertu Volkswagen Leeds
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Vertu Volkswagen Leeds can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Vertu Volkswagen Leeds on 01133827600 to make an appointment with our Motability specialist.
Contact information
Address
Elland Road
Leeds West
Leeds LS11 8TU
GB
Phone Number
Call Vertu Volkswagen Leeds on 0113 382 7600
0113 382 7600
Website
Email
Feedback
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:00 |
| Tuesday | 09:00 - 18:00 |
| Wednesday | 09:00 - 18:00 |
| Thursday | 09:00 - 18:00 |
| Friday | 09:00 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Beth Barkas
- Liam Oconnell
- Georgina Marshall
- Oliver Grattan
- Francesca Tiler
- Andrew Austin
We recommend calling and booking an appointment before visiting.
Service centre details 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 08:30 - 12:30Closed Today Toggle Hours
Service centre details
07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:45 - 18:00 |
| Tuesday | 07:45 - 18:00 |
| Wednesday | 07:45 - 18:00 |
| Thursday | 07:45 - 18:00 |
| Friday | 07:45 - 18:00 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Greg Hornett
- Stephen Hemingway
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Vertu Volkswagen Leeds
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Vertu Volkswagen Leeds
- Rating 5.0Apr 19, 2024Nice friendly staff,
Informed throughout the work,
Car was ready when they said it would be.Response from Vertu Volkswagen LeedsApr 20, 2024Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew - Rating 5.0Apr 16, 2024From start to finish they made the whole experience as smooth as possible. We had Liam looking after us and he was brilliant, really knew his stuff. They were efficient, listened to everything we needed and provided helpful advice and input when we needed it. We love our new car and it really will change my daughters life so much. We wouldn’t hesitate to use Vertu VW and Liam again.Response from Vertu Volkswagen LeedsApr 16, 2024Thank you so much for your kind words! We are so happy to hear that Liam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.
- Rating 5.0Apr 2, 2024Bethany Barkas was the lady who dealt with us. She was very friendly and helpful. She explained everything in detail. She is a credit to Vertu Motors.Response from Vertu Volkswagen LeedsApr 2, 2024Thank you so much for your kind words! We are so happy to hear that Bethany was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.
- Rating 5.0Mar 28, 2024The staff was very courteous & polite & was very helpful at setting the car up for me big thank you to GeorginaResponse from Vertu Volkswagen LeedsMar 28, 2024Hi Wayne, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
- Rating 4.0Mar 12, 2024Everything went really well, the only problem was the long wait, over 3 hoursResponse from Vertu Volkswagen LeedsMar 12, 2024Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
- Rating 5.0Mar 4, 2024GoodResponse from Vertu Volkswagen LeedsMar 4, 2024Good afternoon Daniel. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean.
- Rating 5.0Feb 27, 2024Shaine was lovely and very helpfulResponse from Vertu Volkswagen LeedsFeb 27, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
- Rating 5.0Feb 16, 2024Liam connelly the sales executive was very helpful and showed me round the car explaining all the equipmentResponse from Vertu Volkswagen LeedsFeb 16, 2024Good afternoon Terence, Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXT2TP1602 Kind regards, Chloe
- Rating 5.0Feb 1, 2024Great service, highly recommend. Thank you once again Georgina xResponse from Vertu Volkswagen LeedsFeb 2, 2024Good morning Dawn, Thank you so much for your kind words! We are so happy to hear that Georgina was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew
- Rating 5.0Jan 31, 2024All goodResponse from Vertu Volkswagen LeedsJan 31, 2024Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
- Rating 5.0Jan 30, 2024Friendly and good serviceResponse from Vertu Volkswagen LeedsJan 30, 2024Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
- Rating 5.0Jan 22, 2024Great service start to finishResponse from Vertu Volkswagen LeedsJan 22, 2024Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
- Rating 5.0Jan 5, 2024Amazing 5 star experience I was well looked afterResponse from Vertu Volkswagen LeedsJan 22, 2024Good afternoon Debra. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean.
- Rating 5.0Jan 1, 2024The Staff were so lovely. Car arrived quicker than expected. We are super happy with the car we couldn’t be more thankful! Thank you all so much.Response from Vertu Volkswagen LeedsJan 2, 2024Good morning Noah. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean.
- Rating 5.0Dec 21, 2023Nice and helpful young menResponse from Vertu Volkswagen LeedsDec 21, 2023Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
- Rating 5.0Dec 20, 2023All ok other given wrong charger for car was given a Samsung when we asked for iPhone we will have to go back to get the correct chargerResponse from Vertu Volkswagen LeedsDec 21, 2023Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
- Rating 1.0Dec 6, 2023RubbishResponse from Vertu Volkswagen LeedsDec 6, 2023Hi Iskender, Thank you for bringing your experience to our attention. Please accept our apologies that you have needed to raise these issues. So we can ensure that our management team looks into this immediately for you and as a matter of priority please could you provide further details regarding your experience by emailing us at digitalcustomerexperience@vertumotors.com Please quote ref Y1IT0612 Kind regards, Keith
- Rating 5.0Dec 1, 2023Well looked after and kept in the loop by Francesca.
Great service and the car was the icing on the cake.Response from Vertu Volkswagen LeedsDec 1, 2023Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Francesca and the team. We hope to see you again soon. Happy motoring, Dawn - Rating 2.0Nov 6, 2023There was only one problem. Only one of my driver can drive this car, I have ordered two drivers on my Motability insurance and there was not allowed to drive the car so I was not so happyResponse from Vertu Volkswagen LeedsNov 7, 2023Good afternoon Jakub. Thank you for taking your time to leave this review. We are sorry to hear of your concern and unfortunately on this occasion unable to assist with your Motability driver insurance agreement, for further assistance please contact Motability direct. Kind regards, Gary Tissiman. Head of Business.
- Rating 5.0Nov 3, 2023Very quick good and politeResponse from Vertu Volkswagen LeedsNov 3, 2023Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.