Motability Scheme at Group 1 Toyota Derby

4.8
Rating 4.8
(110 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
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Contact information

Address
Orient Way
Pride Park
Derby DE24 8BY
GB
Get directions
Phone Number
Call Group 1 Toyota Derby on 01332 340334
01332 340334
01332 340334
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Katie Winson
  • Tia Witton
  • Jorden Smith
  • Keith Edwards
  • Amelia Kinsey
  • Kimberley Kirk
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
SundayClosed

Motability service specialists:

  • Jase Ball
  • Jenna Longdon
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 Toyota Derby

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Group 1 Toyota Derby

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Visit dealer website

Group 1 Toyota Derby can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Group 1 Toyota Derby on 01332340334 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Group 1 Toyota Derby

  • Rating 5.0
    Very happy Keith explained everything to me good communication and very helpful
    Response from Group 1 Toyota Derby
    Hello Kacey,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a positive experience with us at Group 1 Toyota Derby. It's great to know that Keith was able to provide you with clear communication and helpful service. Your feedback is incredibly valuable to us, and we're delighted that we could meet your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Kind Regards
    The Motability Scheme Team at Group 1 Toyota Derby
  • Rating 5.0
    Really lovely staff. Very helpful and considerate.
    Response from Group 1 Toyota Derby
    Hello Eva,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff to be lovely, helpful, and considerate. Providing excellent service is our top priority, and it’s always rewarding to know that our efforts are appreciated.

    If you have any further feedback or need assistance in the future, please don’t hesitate to reach out. We look forward to welcoming you back to Group 1 Toyota Derby soon.

    Kind Regards,

    Group 1 Toyota Derby Team
  • Rating 5.0
    Really good experience with Toyota Derby
    Kimberly was very helpful and explained everything really well
    Will recommend Toyota Derby
    Response from Group 1 Toyota Derby
    Dear Muhammad,

    Thank you so much for taking the time to share your positive experience with us at Group 1 Toyota Derby. We are thrilled to hear that you had a really good experience and that Kimberly was able to assist you effectively. It's wonderful to know that her helpfulness and clear explanations made your visit enjoyable.

    Your recommendation means a lot to us, and we are grateful for your support. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to our store.

    Best regards
    Group 1 Toyota Derby Team
  • Rating 5.0
    Keith was amazing from the beginning to the end. Lovely guy kept me informed at all times
    Response from Group 1 Toyota Derby
    Hello Wayne,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Keith provided you with excellent service and kept you informed throughout your experience with us. Your kind words and perfect rating mean a lot to our team. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Kind Regards,
    The Motability Scheme Team at Group 1 Toyota Derby
  • Rating 5.0
    It was very simple and easy to pick up the car. Thank you.
    Response from Group 1 Toyota Derby
    Hello Linas,

    Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that your experience picking up the car was simple and easy. Our team at Group 1 Toyota Derby is dedicated to providing a seamless experience for our customers, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Kind regards,
    The Motability Scheme Team at Group 1 Toyota Derby
  • Rating 5.0
    Had no problem with the MOT
    Response from Group 1 Toyota Derby
    Dear Barrington,

    Thank you for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with your MOT at Group 1 Toyota Derby. Your satisfaction is our top priority, and it's wonderful to know that everything went smoothly for you.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Group 1 Toyota Derby
  • Rating 5.0
    Very good and helpful
    Will recommend to all
    Kimberly was very nice and understanding
    Response from Group 1 Toyota Derby
    Hello Muhammad,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service very good and helpful. It's fantastic to know that Kimberly was able to assist you in a nice and understanding manner. Your recommendation means a lot to us, and we truly appreciate your support. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Group 1 Toyota Derby
  • Rating 5.0
    Kimberley was amazing as it was our first motability experience.
    She made so easy for us.
    Response from Group 1 Toyota Derby
    Dear Janet,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Kimberley made your first Motability experience so seamless and enjoyable. Providing excellent service is our top priority, and it’s rewarding to know that Kimberley was able to assist you effectively.

    Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering exceptional service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for choosing Group 1 Toyota Derby. We look forward to serving you again!

    Best regards,

    Group 1 Toyota Derby Team
  • Rating 5.0
    Katie Watson was brilliant and explained things really well. She made me feel comfortable and was knowledgeable about everything. Katie made it very clear I could email or ring to ask about anything im unsure about.
    Response from Group 1 Toyota Derby
    Dear Rachel,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Katie Watson. It's great to know that she was able to make you feel comfortable and provided you with clear and helpful explanations. We are proud to have team members like Katie who are dedicated to ensuring our customers feel supported and informed.

    Your kind words and perfect rating mean a lot to us, and we will be sure to pass along your compliments to Katie. If you have any further questions or need assistance, please don't hesitate to reach out via email or phone. We are always here to help.

    Thank you once again for your review and for choosing the Motability Scheme at Group 1 Toyota Derby.

    Best regards,

    Group 1 Toyota Derby
  • Rating 5.0
    it was a very wonderful experience. the staff is very professional. thank you
    Response from Group 1 Toyota Derby
    Hello Linas,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had a wonderful visit and found our staff to be professional. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back to Group 1 Toyota Derby in the future.

    Best regards,
    The Motability Scheme Team at Group 1 Toyota Derby
  • Rating 5.0
    Very good
    Response from Group 1 Toyota Derby
    Dear Farhat,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a very good experience with us at Group 1 Toyota Derby. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Group 1 Toyota Derby
  • Rating 5.0
    Amazing service explained everything professionally great customer service skills very polite and never stopped smiling would defo recommend Toyota
    Response from Group 1 Toyota Derby
    Hello Kiran G.,

    Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing experience with us at Group 1 Toyota Derby. Our team takes great pride in providing professional and friendly service, and it's fantastic to know that we met your expectations. Your recommendation means a lot to us, and we truly appreciate your kind words. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Motability Scheme Team at Group 1 Toyota Derby
  • Rating 5.0
    Made to feel very welcome and staff knowledgeable about my needs and require.
    Only criticism I have is I was unable to have the colour of my choice as the Carr would not be available til October at the earliest
    Response from Group 1 Toyota Derby
    Dear Annette,

    Thank you for taking the time to share your feedback with us. We are delighted to hear that you felt welcome and found our staff knowledgeable about your needs. Your satisfaction is our top priority, and it's wonderful to know we met your expectations in these areas.

    We apologize for the inconvenience regarding the availability of your preferred car colour. We understand how important this is to our customers, and we are continually working to improve our inventory to better meet your needs. We appreciate your patience and understanding in this matter.

    Thank you once again for your kind words and your valuable feedback. We look forward to serving you again in the future.

    Best regards,

    Group 1 Toyota Derby - Motability Scheme Team
  • Rating 5.0
    Very good service - friendly, helpful and efficient. Katie goes out of her way to help with any issue that arises.
    Response from Group 1 Toyota Derby
    Hello Wee,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a positive experience with our service and that Katie was able to assist you effectively. We strive to provide friendly, helpful, and efficient service to all our customers, and it’s great to know that we met your expectations. Your feedback is greatly appreciated and will be shared with the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Group 1 Toyota Derby
  • Rating 5.0
    Excellent service,couldn't have asked for more.
    Response from Group 1 Toyota Derby
    Dear Jacqueline,

    Thank you so much for your wonderful review! We are thrilled to hear that you received excellent service and that we met your expectations. Your feedback is incredibly important to us, and it motivates our team to continue providing the best service possible. If you ever need any assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Toyota Derby.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Excellent service
    Response from Group 1 Toyota Derby
    Dear Jacqueline,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service during your visit to Group 1 Toyota Derby. Our team is dedicated to providing the best experience possible, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Group 1 Toyota Derby
  • Rating 5.0
    Katie was kind understanding and pleasant she made the process of applying easy and interesting
    Response from Group 1 Toyota Derby
    Dear Susan,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Katie was able to make your experience both easy and interesting. Her kindness and understanding are qualities we truly value, and it's great to know they made a positive impact on your application process.

    Your satisfaction is our top priority, and your kind words motivate us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your 5-star review!

    Best regards,
    The Motability Scheme Team at Group 1 Toyota Derby
  • Rating 5.0
    Katie was most helpful knowledgeable and pleasure do do business with
    Response from Group 1 Toyota Derby
    Dear Steven,

    Thank you so much for taking the time to share your positive experience with us at Group 1 Toyota Derby. We are thrilled to hear that Katie was able to assist you so effectively and that you found her to be knowledgeable and a pleasure to do business with. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If there is anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Group 1 Toyota Derby
  • Rating 5.0
    Excellent service
    Response from Group 1 Toyota Derby
    Dear Caroline,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service during your visit to Group 1 Toyota Derby. Our team is dedicated to providing the best experience possible, and your feedback is incredibly valuable to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Group 1 Toyota Derby
  • Rating 5.0
    My car was collected and returned as arranged.
    Response from Group 1 Toyota Derby
    Dear Barbara,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that your car collection and return went smoothly as arranged. Your satisfaction is our top priority, and your positive feedback is greatly appreciated. If there is anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Group 1 Toyota Derby

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