Motability Scheme at Group 1 Toyota Derby

4.8
Rating 4.8
(101 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
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Contact information

Address
Moor Street
Moor Street
Burton-On-Trent DE24 8BY
GB
Get directions
Phone Number
Call Group 1 Toyota Derby on 01283 510400
01283 510400
01283 510400
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Katie Winson
  • Tia Witton
  • Jorden Smith
  • Keith Edwards
  • Amelia Kinsey
  • Diyako Kadir
  • Kimberley Kirk
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
SundayClosed

Motability service specialists:

  • Jase Ball
  • Jenna Longdon
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 Toyota Derby

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Group 1 Toyota Derby

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Group 1 Toyota Derby can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Group 1 Toyota Derby on 01283510400 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Group 1 Toyota Derby

  • Rating 5.0
    it was a very wonderful experience. the staff is very professional. thank you
    Response from Group 1 Toyota Derby
    Hello Linas,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had a wonderful visit and found our staff to be professional. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back to Group 1 Toyota Derby in the future.

    Best regards,
    The Motability Scheme Team at Group 1 Toyota Derby
  • Rating 5.0
    Very good
    Response from Group 1 Toyota Derby
    Dear Farhat,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a very good experience with us at Group 1 Toyota Derby. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Group 1 Toyota Derby
  • Rating 5.0
    Amazing service explained everything professionally great customer service skills very polite and never stopped smiling would defo recommend Toyota
    Response from Group 1 Toyota Derby
    Hello Kiran G.,

    Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing experience with us at Group 1 Toyota Derby. Our team takes great pride in providing professional and friendly service, and it's fantastic to know that we met your expectations. Your recommendation means a lot to us, and we truly appreciate your kind words. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Motability Scheme Team at Group 1 Toyota Derby
  • Rating 5.0
    Made to feel very welcome and staff knowledgeable about my needs and require.
    Only criticism I have is I was unable to have the colour of my choice as the Carr would not be available til October at the earliest
    Response from Group 1 Toyota Derby
    Dear Annette,

    Thank you for taking the time to share your feedback with us. We are delighted to hear that you felt welcome and found our staff knowledgeable about your needs. Your satisfaction is our top priority, and it's wonderful to know we met your expectations in these areas.

    We apologize for the inconvenience regarding the availability of your preferred car colour. We understand how important this is to our customers, and we are continually working to improve our inventory to better meet your needs. We appreciate your patience and understanding in this matter.

    Thank you once again for your kind words and your valuable feedback. We look forward to serving you again in the future.

    Best regards,

    Group 1 Toyota Derby - Motability Scheme Team
  • Rating 5.0
    Very good service - friendly, helpful and efficient. Katie goes out of her way to help with any issue that arises.
    Response from Group 1 Toyota Derby
    Hello Wee,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a positive experience with our service and that Katie was able to assist you effectively. We strive to provide friendly, helpful, and efficient service to all our customers, and it’s great to know that we met your expectations. Your feedback is greatly appreciated and will be shared with the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Group 1 Toyota Derby
  • Rating 5.0
    Excellent service,couldn't have asked for more.
    Response from Group 1 Toyota Derby
    Dear Jacqueline,

    Thank you so much for your wonderful review! We are thrilled to hear that you received excellent service and that we met your expectations. Your feedback is incredibly important to us, and it motivates our team to continue providing the best service possible. If you ever need any assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Toyota Derby.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Excellent service
    Response from Group 1 Toyota Derby
    Dear Jacqueline,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service during your visit to Group 1 Toyota Derby. Our team is dedicated to providing the best experience possible, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Group 1 Toyota Derby
  • Rating 5.0
    Katie was kind understanding and pleasant she made the process of applying easy and interesting
    Response from Group 1 Toyota Derby
    Dear Susan,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Katie was able to make your experience both easy and interesting. Her kindness and understanding are qualities we truly value, and it's great to know they made a positive impact on your application process.

    Your satisfaction is our top priority, and your kind words motivate us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your 5-star review!

    Best regards,
    The Motability Scheme Team at Group 1 Toyota Derby
  • Rating 5.0
    Katie was most helpful knowledgeable and pleasure do do business with
    Response from Group 1 Toyota Derby
    Dear Steven,

    Thank you so much for taking the time to share your positive experience with us at Group 1 Toyota Derby. We are thrilled to hear that Katie was able to assist you so effectively and that you found her to be knowledgeable and a pleasure to do business with. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If there is anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Group 1 Toyota Derby
  • Rating 5.0
    Excellent service
    Response from Group 1 Toyota Derby
    Dear Caroline,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service during your visit to Group 1 Toyota Derby. Our team is dedicated to providing the best experience possible, and your feedback is incredibly valuable to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Group 1 Toyota Derby
  • Rating 5.0
    My car was collected and returned as arranged.
    Response from Group 1 Toyota Derby
    Dear Barbara,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that your car collection and return went smoothly as arranged. Your satisfaction is our top priority, and your positive feedback is greatly appreciated. If there is anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Group 1 Toyota Derby
  • Rating 5.0
    Thanks Kate you really helped us a lot and was very patient
    Response from Group 1 Toyota Derby
    Thank you for the great review and the feedback on Kate, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    COULD NOT HAVE BEEN BETTER
    Response from Group 1 Toyota Derby
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Everything was very organised and well done
    Response from Group 1 Toyota Derby
    Hello Helen. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Very nice
    Response from Group 1 Toyota Derby
    Hello Farhat. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Great service
    Response from Group 1 Toyota Derby
    Thank you for taking the time to leave us this great 5 star review!
  • Rating 5.0
    Very helpful
    Response from Group 1 Toyota Derby
    Thank you for taking the time to leave us this great 5 star review!
  • Rating 5.0
    Amazing looked after by two lovely ladies
    Response from Group 1 Toyota Derby
    We're thrilled to see that you enjoyed your visit at Group 1 Toyota Derby. Thank you for your 5-star review, and for your fantastic feedback!
  • Rating 5.0
    Absolutely fantastic Jordan deal with us and she was amazing very happy
    Response from Group 1 Toyota Derby
    Thank you so much for the wonderful review, Xander! We're thrilled to hear you had an amazing experience with Jordan. She truly goes above and beyond to make sure our customers are happy. We appreciate your kind words and look forward to serving you again!
  • Rating 5.0
    I dealt with a lovely young lady called Katie who explained about the car I was choosing in great detail to make sure it suited me.
    Response from Group 1 Toyota Derby
    Thank you so much for your 5-star review! We're thrilled that Katie provided you with such a great experience and detailed information about your car choice. We’ll be sure to pass along your kind words to her. If you need anything else, please don’t hesitate to reach out. Enjoy your new car!

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