Motability Scheme at Pentagon Volkswagen Van Centre Derby

4.5
Rating 4.5
(18 reviews)
09:00 - 17:00 09:00 - 17:00 09:00 - 17:00 09:00 - 17:00 09:00 - 17:00Closed Today Closed Today

Contact information

Address
Mackworth
Derby DE22 4NB
GB
Phone Number
Call Pentagon Volkswagen Van Centre Derby on 01332 401020
Email
Reviews
Visit dealer website

Showroom details
09:00 - 17:00 09:00 - 17:00 09:00 - 17:00 09:00 - 17:00 09:00 - 17:00Closed Today Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
SaturdayClosed
SundayClosed

Motability Scheme specialists:

  • Andrew Vickerton
  • Andrew Smith
  • Tom Nicholson
  • John Stone
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 13:00
SundayClosed

Motability service specialists:

  • Andrew Ong
  • Elizabeth Frost
We recommend calling and booking an appointment before visiting.
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Accessibility features at Pentagon Volkswagen Van Centre Derby

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Pentagon Volkswagen Van Centre Derby

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Pentagon Volkswagen Van Centre Derby can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Pentagon Volkswagen Van Centre Derby on 01332401020 to make an appointment with our Motability specialist.

Reviews at Pentagon Volkswagen Van Centre Derby

  • Rating 5.0
    Very happy with this being done in time for my trip to Hospital tomorrow. Many thanks, thanks, Elaine Holland.
    Response from Pentagon Volkswagen Van Centre Derby
    Thank you for the great review and the feedback. we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards. ^CB
  • Rating 5.0
    Very good service from John and andy
    Response from Pentagon Volkswagen Van Centre Derby
    Hello David. Thank you for taking the time to leave us a review about your visit and the great rating. ^CB
  • Rating 1.0
    Awful! No courtesy car, never do what you ask, always treated me like I was delusional
    Response from Pentagon Volkswagen Van Centre Derby
    thank you for taking your time to leave this feedback. we're sorry to hear that your experience has left you feeling this way and have passed your feedback onto the management team at the dealership. ^CB
  • Rating 4.0
    Not to bad just not what I was told.
    Response from Pentagon Volkswagen Van Centre Derby
    Thank you for taking the time to leave us a review about your visit and your feedback. ^CB
  • Rating 4.0
    Very helpful receptionist made this the best ordeal in five years. Thank you Elizabeth
    Response from Pentagon Volkswagen Van Centre Derby
    Thank you for taking the time to leave us a review about your visit and your great comments. ^CB
  • Rating 5.0
    Friendly and efficient.
    Response from Pentagon Volkswagen Van Centre Derby
    Thank you for taking the time to leave us a review about your visit and your great comments. ^CB
  • Rating 5.0
    Excellent friendly and helpful people 👌🏻
    Response from Pentagon Volkswagen Van Centre Derby
    Thank you for taking the time to leave us a review about your visit and your great comments. ^CB
  • Rating 5.0
    Brilliant
    Response from Pentagon Volkswagen Van Centre Derby
    Thank you for your high star rating.
  • Rating 5.0
    Brilliant customer service, polite, helpful and informative. Everything explained clearly
    Response from Pentagon Volkswagen Van Centre Derby
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Great customer service and friendly staff
    Response from Pentagon Volkswagen Van Centre Derby
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Super easy experience, brilliant customer services would highly recommend x
    Response from Pentagon Volkswagen Van Centre Derby
    Thank you for your kind words - we're glad to have been of service!
  • Rating 3.0
    Great customer service,friendly helpful staff but would be perfect if they could collect and drop vehicles.
    Response from Pentagon Volkswagen Van Centre Derby
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very considerate sales person who explained our queries about specifications
    Response from Pentagon Volkswagen Van Centre Derby
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Evie who dealt with our application was absolutely brilliant
    Response from Pentagon Volkswagen Van Centre Derby
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Everything was great, I love my new car but I would appreciate it if Tom could call me when he gets the chance, many thanks
  • Rating 5.0
    Excellent customer service everyone so helpful
    We highly recommend this dealership and staff
    Especially Tom who dealt so efficiently with us
    Thank you to motobility too
  • Rating 5.0
    Tom was excellent. Taking time out of his own free time to help me pick my car up on a Saturday. He answered all questions throughout the whole experience
  • Rating 5.0
    The young lady on reception was very friendly and helpful. Good customer service

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