Motability Scheme at Group 1 Toyota Nottingham
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
406 Derby Road
Nottingham NG7 2GQ
GB
Phone Number
Call Group 1 Toyota Nottingham on 0115 942 1700
0115 942 1700
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- James Sturgess
- Jodie Brookes
- Timothy Greensmith
- Robbie Marriott
- Amelia Kinsey
- Jake Smith
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Nicole Patara
- Abigail Walters
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Group 1 Toyota Nottingham
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Group 1 Toyota Nottingham
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Group 1 Toyota Nottingham can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Group 1 Toyota Nottingham on 01159421700 to make an appointment with our Motability specialist.
Reviews at Group 1 Toyota Nottingham
- Rating 5.0Sep 1, 2025BrilliantResponse from Group 1 Toyota NottinghamNov 9, 2023Good afternoon Noreen, thank you for the great review! We’re so happy you enjoyed your experience and can’t wait to have you back for your next service appointment. Until then, we’re here if you need anything.
- Rating 5.0Aug 5, 2025Good thxResponse from Group 1 Toyota NottinghamAug 5, 2025Hello Fareeq,
Thank you for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with us at Group 1 Toyota Nottingham. Your feedback is greatly appreciated, and we're glad to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Group 1 Toyota Nottingham - Rating 5.0Jul 31, 2025Great customer service really helpfulResponse from Group 1 Toyota NottinghamJul 31, 2025Hello Callum,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our customer service at Group 1 Toyota Nottingham. Our team is dedicated to providing helpful and friendly service, and it’s always rewarding to know that our efforts are appreciated.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Group 1 Toyota Nottingham - Rating 5.0Jun 13, 2025FantasticResponse from Group 1 Toyota NottinghamJun 13, 2025Hello Richard,
Thank you so much for your fantastic review and the perfect 5-star rating! We are thrilled to hear that you had a great experience with us at Group 1 Toyota Nottingham. Your feedback is incredibly valuable and motivates our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!
Best regards,
The Motability Scheme Team at Group 1 Toyota Nottingham - Rating 5.0May 22, 2025Really goodResponse from Group 1 Toyota NottinghamMay 23, 2025Hello Sarah,
Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a really good experience with us at Group 1 Toyota Nottingham.
If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
Group 1 Toyota Nottingham - Rating 5.0Apr 29, 2025Good jobResponse from Group 1 Toyota NottinghamMay 19, 2025Hello David,
Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with us at Group 1 Toyota Nottingham. Your feedback is greatly appreciated and motivates our team to continue delivering excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Group 1 Toyota Nottingham - Rating 5.0Apr 25, 2025The service I received from the dealership is always great. I believe Matt and Eliot Lake dealt with the car this time. They both seemed on the ball. They went above and beyond by cleaning and valeting my little Hello Kitty car. The guy who picks it up and returns it to me is also very lovely. I was kept informed of the issue they'd found and it appears to have been rectified. What I have a serious issue with is the call centre. There is absolutely no way to get through to the dealership on the phone as you are barred by these horrendous gatekeepers who wouldn't know "customer service" if it hit them in the face. No accountability, no professionalism, and no care for the customer. I have driven Toyota, to the exclusion of all other makes, for over 30 years, from different dealers around the country where I've lived. As well as converting my Father who was a die hard Ford driver who never looked back after getting his firts corolla. But enough is enough. I know I am nobody to you but I'm sure I won't be the first or last customer to vote with their feet because of these call centre issues. I will be shopping for my next Motability vehicle in about 9 months and the first time in 30 years I will not be looking for a Toyota, and that makes me sad.Response from Group 1 Toyota NottinghamMay 14, 2025Dear Helen,
Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a positive experience with Matt and Eliot Lake, and that you appreciated the extra care they took with your Hello Kitty car. It's wonderful to know that our team at the dealership has consistently provided you with great service.
However, we are truly sorry to learn about the difficulties you've encountered with our call centre. Your experience does not reflect the high standards of customer service we strive to uphold. We understand how frustrating it must be to feel unheard and unvalued, especially after being a loyal Toyota customer for over 30 years.
Please know that your feedback is incredibly important to us, and we are committed to addressing these issues. We will be reviewing our call centre processes to ensure that all customers receive the professional and attentive service they deserve.
Thank you once again for your candid feedback. We hope to have the opportunity to restore your faith in us and continue serving you in the future.
Warm regards,
Group 1 Toyota Nottingham - Rating 5.0Apr 17, 2025Excellent service. Sales person (Carla) was very knowledgeable, helpful and understandingResponse from Group 1 Toyota NottinghamMay 14, 2025Dear Sarah,
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had an excellent experience with us at Group 1 Toyota Nottingham. Carla will be delighted to know that her knowledge, helpfulness, and understanding made a positive impact on your visit. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering exceptional service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back soon.
Warm regards,
Emma
Group 1 Toyota Nottingham - Rating 5.0Apr 8, 2025Very friendly staffResponse from Group 1 Toyota NottinghamJun 10, 2025Dear Lynne,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff to be very friendly. Providing excellent customer service is a top priority for us at Group 1 Toyota Nottingham, and your feedback is truly appreciated. If there is anything else we can assist you with or if you have any further comments, please feel free to reach out. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at Group 1 Toyota Nottingham - Rating 5.0Mar 31, 2025Professional service, perfect car for my needs due to my disability. I am very satisfied. Thank youResponse from Group 1 Toyota NottinghamJun 23, 2025Hello Roman,
Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you found our service professional and that the car perfectly suits your needs. Your satisfaction is our top priority, and your kind words mean a lot to us. If you ever need further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at Group 1 Toyota Nottingham - Rating 5.0Mar 24, 2025Perfect! Carla was friendly, knowledgeable and very patient. Would definitely recommendResponse from Group 1 Toyota NottinghamJul 10, 2025Hello Sarah,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a perfect experience with us. Carla will be delighted to know that her friendly, knowledgeable, and patient service made such a positive impact on your visit. Your recommendation means a lot to us, and we are grateful for your support. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at Group 1 Toyota Nottingham.
Best regards,
The Motability Scheme Team - Rating 5.0Mar 18, 2025Absolutely fantastic service by group 1 Toyota derby road really helpful staff car serviced and repaired on time could not be happierResponse from Group 1 Toyota NottinghamJul 10, 2025Dear Callum,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a fantastic experience with our team at Group 1 Toyota on Derby Road. Our staff strives to provide helpful and timely service, and it's great to know that we met your expectations. Your satisfaction is our top priority, and your kind words mean a lot to us.
If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Group 1 Toyota Nottingham Team - Rating 5.0Mar 7, 2025Very good and so helpfullResponse from Group 1 Toyota NottinghamJul 10, 2025Dear Karen,
Thank you so much for your wonderful review! We are thrilled to hear that you found our service very good and helpful. Your feedback is incredibly important to us, and it motivates our team to continue providing the best possible experience for our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Toyota Nottingham.
Best regards,
The Motability Scheme Team - Rating 1.0Mar 5, 2025Waste of timeResponse from Group 1 Toyota NottinghamJul 9, 2025Dear Jasmine,
Thank you for taking the time to share your feedback with us. I'm sorry to hear that your experience did not meet your expectations. We strive to provide excellent service to all our customers, and it's clear we fell short in your case.
Your feedback is invaluable, and we would appreciate the opportunity to discuss your experience further to see how we can make things right. Please feel free to reach out to us directly at your convenience.
Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
Best regards,
Group 1 Toyota Nottingham - Rating 5.0Mar 5, 2025Great very helpfulResponse from Group 1 Toyota NottinghamJul 17, 2025Hello Lynne,
Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you found our service very helpful. At Group 1 Toyota Nottingham, we strive to provide the best possible experience for our customers, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Group 1 Toyota Nottingham - Rating 5.0Mar 3, 2025Jude help me a lot. she was amazing, answering all my questions and doubts. She is very profesional...great jobResponse from Group 1 Toyota NottinghamJul 8, 2025Dear Aneta,
Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Jude. It's fantastic to know that she was able to assist you effectively and address all your questions and doubts with professionalism. We are proud to have her as part of our team.
Your kind words and perfect rating mean a lot to us and motivate us to continue delivering exceptional service. If you have any more questions or need further assistance, please don't hesitate to reach out.
Thank you once again for your support.
Best regards,
Group 1 Toyota Nottingham - Motability Scheme Team - Rating 5.0Feb 27, 2025Tim was really helpful. Thanks againResponse from Group 1 Toyota NottinghamJul 21, 2025Dear Aasia,
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that Tim was able to assist you effectively. Your feedback is greatly appreciated and will be shared with the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Toyota Nottingham.
Best regards,
The Motability Scheme Team - Rating 5.0Feb 18, 2025Always a pleasure, which is why i have come back three times . Respectful, helpful and lovely.Response from Group 1 Toyota NottinghamJul 25, 2025Hello Melanie,
Thank you so much for your wonderful review! We are thrilled to hear that you have had such positive experiences with us at Group 1 Toyota Nottingham. It's always a pleasure to welcome you back, and we truly appreciate your kind words about our team. Your satisfaction is our top priority, and knowing that you find our service respectful, helpful, and lovely means the world to us. We look forward to seeing you again soon!
Best regards,
The Motability Scheme Team at Group 1 Toyota Nottingham - Rating 5.0Feb 18, 2025Amelia was very polite and helpful. The service was very good.Response from Group 1 Toyota NottinghamJul 25, 2025Dear Kathleen,
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with us at Group 1 Toyota Nottingham. Amelia will be delighted to know that her polite and helpful service made a difference during your visit. Your feedback is incredibly valuable to us, and it motivates our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
The Motability Scheme Team at Group 1 Toyota Nottingham - Rating 2.0Jan 9, 2025No details sent through as to what was done on the vehicleResponse from Group 1 Toyota NottinghamJan 22, 2025Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. Please contact our team so we can resolve this for you.