Motability Scheme at Group 1 Chelmsford BMW

4.6
Rating 4.6
(26 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00

Contact information

Address
Colchester Road
Springfield
Chelmsford CM2 5PG
GB
Phone Number
Call Group 1 Chelmsford BMW on 01245 459200
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Simon King
  • Chris White
  • Craig Lane
  • Ross White
  • Jack Lewis
  • Paul Oreilly
  • Harvey Warwick
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Olivia Butler
  • David Spezzia
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 Chelmsford BMW

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Group 1 Chelmsford BMW

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Group 1 Chelmsford BMW can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Group 1 Chelmsford BMW on 01245459200 to make an appointment with our Motability specialist.

Reviews at Group 1 Chelmsford BMW

  • Rating 5.0
    Great service, very thorough, thoughtful and helpful.
    Response from Group 1 Chelmsford BMW
    Thank you so much, Mia, for your fantastic review! We’re delighted to hear that you found our service thorough, thoughtful, and helpful. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. If you need anything else, feel free to reach out. We look forward to assisting you again in the future!
  • Rating 5.0
    Absolutely great experience start to finish , communication was great nothing was too much trouble excellent service highly recommended
    Response from Group 1 Chelmsford BMW
    Good afternoon Callum,

    Thank you for the great review! We really appreciate you taking the time to give feedback. We look forward to welcoming you back to the business again soon.
  • Rating 5.0
    Appt was on time. Staff really friendly and helpful. Great job.
    Response from Group 1 Chelmsford BMW
    Hello Jack, we're thrilled to hear that your appointment went smoothly and that our staff provided friendly and helpful service! Thank you for taking the time to leave us such a glowing review. We appreciate your support and look forward to serving you again in the future!
  • Rating 5.0
    Chris was very good from start to finish would recommend them to get your next mobility car. He looked after me as well all the way through it until I collected the car very happy thanks Chris Gary Barnett.
    Response from Group 1 Chelmsford BMW
    We are glad to hear that the team were able to provide such a positive experience so thank you for taking the time to contact us. We look forward to seeing you again next time.
  • Rating 5.0
    Handover with Craig at inchcape Bmw was great. He is a very knowledgeable and pleasant person.
    Response from Group 1 Chelmsford BMW
    Thank you for the great review and the feedback on Craig, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Lee ponder
    Response from Group 1 Chelmsford BMW
    Hello Lee, thank you for your 5 star rating.
  • Rating 4.0
    Sales assistant couldn’t provide us with mobility information
    Response from Group 1 Chelmsford BMW
    Thank you for your feedback, we are sorry you dod not receive the information you requested. please call us if you need us in the future.
  • Rating 5.0
    Very good customer care and brilliant communication
    Response from Group 1 Chelmsford BMW
    Thank you so much for taking the time to share your experience with our customer care team! We're thrilled to hear that you found our customer care service to be very good and our communication to be brilliant. It's our top priority to ensure our customers feel supported and valued throughout their interactions with us. If you ever have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your kind words and look forward to serving you again in the future!
  • Rating 5.0
    Friendly and professional throughout. Warm welcome in showroom. Made to feel at ease with everything taken care of and adjusted to my individual needs.
    Thank you very much.
    Response from Group 1 Chelmsford BMW
    Hello Spencer A.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Thank you
    Response from Group 1 Chelmsford BMW
    Hello John, Thank you so much for taking the time to leave us this high star review.
  • Rating 5.0
    Very good thank you for your help
    Response from Group 1 Chelmsford BMW
    Hello Lee, You're most welcome! We are thrilled we could assist you. If you have any more questions or need further help, don't hesitate to reach out.
  • Rating 5.0
    We were greeted with a lovely smile at the reception desk. We were seen by Craig almost immediately, which was nice. A lot of dealerships we've been into give you the "junior" or inexperienced with "the brand" rep when they find out you want motability.
    Craig was completely opposite, couldn't have done any more for us. To be honest he was the deciding factor we got a BMW. We left for a short while to make our mind up and on return the receptionist still remembered my name, which I thought was very nice.
    Thanks again Craig.
    Response from Group 1 Chelmsford BMW
    Hi John, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Craig receives recognition for his fantastic customer service which he provided to you. Kind regards,
  • Rating 5.0
    Good service while was there Chris got everything done he needed and looking forward to my new car. Thanks Gary
    Response from Group 1 Chelmsford BMW
    Thank you for taking the time to contact us and leave a five star review! We look forward to seeing you again next time.
  • Rating 4.0
    Customer services was very help today mr whilst the car in for service
    Response from Group 1 Chelmsford BMW
    Good afternoon, thank you for the great review! We’re so happy you enjoyed your experience and can’t wait to have you back for your next service appointment. Until then, we’re here if you need anything.
  • Rating 5.0
    Very good
    Response from Group 1 Chelmsford BMW
    Hello David, Thank you for the high star rating! We always strive to provide top-quality service to every guest and hope to see you again.
  • Rating 1.0
    they don't care
    Response from Group 1 Chelmsford BMW
    We are disappointed that you felt you had to give a 1* rating, please be assured this is not what we would hope to achieve, should you require any assistance we are here at tellusmore@inchcape.co.uk
  • Rating 4.0
    Great service, just difficult to arrange collection/drop off for Motability vehicle.
    Response from Group 1 Chelmsford BMW
    Hello Mia W.. Thank you for taking the time to leave us a review about your visit.
  • Rating 4.0
    very good, Tony Spong
    Response from Group 1 Chelmsford BMW
    Hello Anthony S.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Beth and team were great
    Response from Group 1 Chelmsford BMW
    We are glad to hear that the team were able to provide such a positive experience so thank you for taking the time to contact us. We look forward to seeing you again next time.
  • Rating 4.0
    Great service
    Response from Group 1 Chelmsford BMW
    We do hope to achieve the full 5 stars on your next visit, until then, take care.

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