Motability Scheme at Inchcape Chelmsford MINI

4.9
Rating 4.9
(24 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00

Contact information

Address
Colchester Road
Springfield
Chelmsford CM2 5PG
GB
Phone Number
Call Inchcape MINI Chelmsford on 01245 459200
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Craig Lane
  • Tom Smith
  • Ross White
  • Nicola Nice
  • Tabitha Dean
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Olivia Butler
  • David Spezzia
We recommend calling and booking an appointment before visiting.
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Accessibility features at Inchcape MINI Chelmsford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Inchcape MINI Chelmsford

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Inchcape MINI Chelmsford can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Inchcape MINI Chelmsford on 01245459200 to make an appointment with our Motability specialist.

Reviews at Inchcape MINI Chelmsford

  • Rating 5.0
    Really helpful staff and absolutely fantastic professional car service
    Response from Inchcape MINI Chelmsford
    Thank you, Theresa, so much for your glowing review! We're thrilled to hear that you found our staff helpful and our car service fantastic. It's always our aim to provide top-notch service, and we're delighted that we hit the mark for you. We look forward to serving you again in the future!
  • Rating 5.0
    Nicola was absolutely brilliant from start to finish . From walking in and picking a mini to 3 weeks later picking it up !
    She helped me with everything. Even setting up my mini app on my phone .
    Thank you Nicola for making the whole experience so easy and smooth sailing .
    Response from Inchcape MINI Chelmsford
    Hi Sally, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Nicola receives recognition for his fantastic customer service which he provided to you. Kind regards,
  • Rating 5.0
    Great service many thanks
    Response from Inchcape MINI Chelmsford
    Thank you for your high star rating.
  • Rating 5.0
    Really glad I chose to deal with this company. All the staff are extremely helpful, especially Tabitha who made the whole experience brilliant.
    Response from Inchcape MINI Chelmsford
    We are glad to hear that we were able to provide such a good experience so thank you for taking the time to contact us. We always appreciate your feedback.
  • Rating 5.0
    Amazing so helpful, friendly, down to earth and genuine. No hard sell at all. Couldn’t recommend more highly
    Response from Inchcape MINI Chelmsford
    We pride ourselves on our customer services, we are pleased so see we have delivered this, all the best Rebecca.
  • Rating 5.0
    The lady dealing with my appointment was very processional, polite and allround very professional
    Response from Inchcape MINI Chelmsford
    We're delighted to hear about your positive experience! Our team strives to provide top-notch service, and it's fantastic to know that your appointment went smoothly. Thank you for your kind words, and we look forward to serving you again in the future!
  • Rating 5.0
    Inchcape Chelmsford Mini provided an excellent service when collecting our new car. In fact it was the best handover we have ever experienced. Totally satisfied and most highly recommended
    Response from Inchcape MINI Chelmsford
    Thank you, Emily, for taking the time to share your positive experience with Inchcape Chelmsford Mini! We are thrilled to hear that you had an excellent service and that your car handover was the best you've ever experienced. Providing exceptional customer service is our top priority, and we are delighted to know that you are totally satisfied with your experience.

    Your recommendation means the world to us, and we truly appreciate your trust in our dealership. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Safe travels in your new car, and thank you for choosing Inchcape Chelmsford Mini!
  • Rating 5.0
    Very friendly and extremely helpful answered our questions straight away. Absolute pleasure to do business with.
    Response from Inchcape MINI Chelmsford
    We are so happy to hear you had such a great experience.
  • Rating 5.0
    Nicola was extremely helpful, informative, knowledgeable, friendly and professional. Very happy with the service. Would highly recommend.
    Response from Inchcape MINI Chelmsford
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Excellent service very happy
    Response from Inchcape MINI Chelmsford
    Thank you for your high star rating.
  • Rating 5.0
    Thomas Smith was our sales person and provided an outstanding level of service
    Response from Inchcape MINI Chelmsford
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon, enjoy your afternoon Nicola.
  • Rating 5.0
    Great friendly,knowledgeable and thoughtful service
    Response from Inchcape MINI Chelmsford
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    All the staff were very friendly and Natasha kept me up to date. Nick B
    Response from Inchcape MINI Chelmsford
    Hello Nick, thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track!
  • Rating 4.0
    Great customer service but told 2 different things about order wait times and still waiting in confirmation for that but everything else was fine
    Response from Inchcape MINI Chelmsford
    Good morning, Benjamin, thank you for the review. We’re so happy you enjoyed our customer service and can’t wait to have you back for your next appointment. A colleague will be in touch shortly to confirm the order eta.
  • Rating 5.0
    The car was picked up on time and delivered back on time, both drivers were friendly and helpful.
    Response from Inchcape MINI Chelmsford
    Hello Nicholas, thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track!
  • Rating 5.0
    Very helpful, friendly & efficient
    Response from Inchcape MINI Chelmsford
    Thank you Mary, your feedback is most appreciated, have a lovely day.
  • Rating 5.0
    Fantastic service. Natasha Olivia was so welcoming and friendly. I know I’m mobility and probably don’t earn your staff much but it’s so nice to have People that don’t look down at you. Your staff are a credit to your company. Many thanks
    Response from Inchcape MINI Chelmsford
    Thank you for your high star rating and your kind feedback, we all appreciate this.
  • Rating 5.0
    The sales person was amazing, went all out to help, friendly, informative and nothing was to much trouble. Definitely recommend
    Response from Inchcape MINI Chelmsford
    We are glad to hear that we were able to provide such a good experience so thank you for taking the time to contact us. We always appreciate your feedback.
  • Rating 5.0
    I can’t fault the service we received. There were a few issues with late delivery and di some extras no longer available, but I was kept informed and updated regularly.
    Tom was proffesional, knowledgable and friendly at all times
    Response from Inchcape MINI Chelmsford
    We are glad to hear that the team were able to provide such a positive experience so thank you for taking the time to contact us. We look forward to seeing you again next time.
  • Rating 5.0
    Helpful first class experience 6
    Response from Inchcape MINI Chelmsford
    Hello Harriet . Thank you for taking the time to leave us a review about your visit.

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