Motability Scheme at Group 1 Chelmsford MINI

4.9
Rating 4.9
(35 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
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Contact information

Address
Colchester Road
Springfield
Chelmsford CM2 5PG
GB
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Phone Number
Call Group 1 Chelmsford MINI on 01245 459222
01245 459222
01245 459222
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Tom Smith
  • Nicola Nice
  • Charlie Coombes
  • Tabitha Dean
  • Rachael Herbert
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Olivia Butler
  • David Spezzia
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 Chelmsford MINI

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Group 1 Chelmsford MINI

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Group 1 Chelmsford MINI can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Group 1 Chelmsford MINI on 01245459222 to make an appointment with our Motability specialist.

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Reviews at Group 1 Chelmsford MINI

  • Rating 5.0
    Both James and Rachael were lovely - so helpful, knowledgeable and not pushy at all.

    It resulted in us placing an unexpected order that morning and we can’t wait until the car arrives!

    They are a real credit to you!

    Thank you both again!
    Response from Group 1 Chelmsford MINI
    Hello Jack,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experience with James and Rachael. It's fantastic to know that their helpfulness and knowledge made such a great impression and led to your unexpected order.

    We strive to provide the best service possible, and it's rewarding to hear that our team members are a real credit to our business. Your kind words will certainly be shared with them.

    We can't wait for you to receive your new car and hope it brings you many enjoyable journeys. If you have any further questions or need assistance, please don't hesitate to reach out.

    Thank you once again for your kind review and for choosing the Motability Scheme at Group 1 Chelmsford MINI.

    Best regards,
    Group 1 Chelmsford MINI
  • Rating 5.0
    Such a nice team of personable professionals. Very happy with the mot and nice clean of my car too. Fantastic cappuccinos while waiting. Just brilliant overall.
    Response from Group 1 Chelmsford MINI
    Hello Nichola,

    Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you had such a positive experience with our team at Group 1 Chelmsford MINI. It's great to know that you were happy with the MOT service and the cleanliness of your car. We're also glad you enjoyed the cappuccinos while waiting. Your kind words mean a lot to us and motivate us to continue providing excellent service. We look forward to welcoming you back in the future!

    Best regards,
    The Group 1 Chelmsford MINI Team
  • Rating 5.0
    Natasha made me feel welcome from the first step I took into the Mini dealership. She explained how everything was going to go throughout the day and that even took me through the courtesy car as I have only been in an automatic for two minutes before!
    I needed some work done but she put my mind at rest with that too and answered any questions I had. I really wish I could stay with mini for my next motability car but I can’t afford it. It’s a shame as the customer service is top class.
    Response from Group 1 Chelmsford MINI
    Dear Gemma,

    Thank you so much for taking the time to share your experience with us at Group 1 Chelmsford MINI. We are thrilled to hear that Natasha made you feel welcome and provided you with the support and information you needed during your visit. It's wonderful to know that she was able to put your mind at ease and assist you with the courtesy car.

    We truly appreciate your kind words about our customer service, and it's feedback like yours that motivates us to continue delivering the best experience possible. We're sorry to hear that you may not be able to stay with MINI for your next Motability car, but please know that we are always here to assist you in any way we can.

    Thank you once again for your lovely review and for choosing us for your motability needs. We hope to have the pleasure of welcoming you back in the future.

    Warm regards,

    The Group 1 Chelmsford MINI Team
  • Rating 5.0
    All very helpful & pleasant people. Very smart place.
    Response from Group 1 Chelmsford MINI
    Dear Mary,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you found our team to be helpful and pleasant, and that you enjoyed your experience at our store. Your kind words and perfect rating mean a lot to us, and we are delighted to know that we could meet your expectations.

    At Group 1 Chelmsford MINI, we strive to provide excellent service and a welcoming environment for all our customers. It’s fantastic to hear that our efforts have made a positive impact on your visit.

    If there is anything else we can do for you, please don’t hesitate to reach out. We look forward to welcoming you back in the future.

    Warm regards,

    Group 1 Chelmsford MINI
  • Rating 5.0
    Very pleased with whole experience. Thank you.
    Response from Group 1 Chelmsford MINI
    Thank you Rosemary for your kind words - we're glad to have been of service!
  • Rating 5.0
    Tom smith was great - very helpful and knowledgeable
    Response from Group 1 Chelmsford MINI
    Thank you Ryan for your kind words - we're glad to have been of service!
  • Rating 5.0
    Informative, knowledgeable staff. Polite and friendly manner. A good experience all round.
    Response from Group 1 Chelmsford MINI
    Thank you for the great review Rosemary! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Handover was perfect and very professional , salesman Tom was super helpful
    Response from Group 1 Chelmsford MINI
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Really helpful and professional
    Response from Group 1 Chelmsford MINI
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    The salesman Tom was first class , super helpful
    Response from Group 1 Chelmsford MINI
    Good afternoon,

    Thank you for taking the time to leave a review, we appreciate your feedback.

    We are delighted to see that you are happy with the experience that you received. We greatly appreciate your kind words about Tom at our branch. It's wonderful to hear that he left such a positive impression on you.

    If you need any help in the future, please do not hesitate to contact us.
  • Rating 5.0
    The staff at Inchcape mini BMW Chelmsford are very nice. No issues, kept me up to date throughout the process. Washed my car for me too!
    Response from Group 1 Chelmsford MINI
    Thank you so much for your glowing 5-star review! We’re thrilled to hear that you had a positive experience with our staff at Inchcape MINI BMW Chelmsford. Keeping you informed and providing excellent service is our top priority, and we're glad it showed. We're also pleased to know you appreciated the car wash! If there's anything else we can do for you, please don't hesitate to reach out.
  • Rating 5.0
    Really helpful staff and absolutely fantastic professional car service
    Response from Group 1 Chelmsford MINI
    Thank you, Theresa, so much for your glowing review! We're thrilled to hear that you found our staff helpful and our car service fantastic. It's always our aim to provide top-notch service, and we're delighted that we hit the mark for you. We look forward to serving you again in the future!
  • Rating 5.0
    Nicola was absolutely brilliant from start to finish . From walking in and picking a mini to 3 weeks later picking it up !
    She helped me with everything. Even setting up my mini app on my phone .
    Thank you Nicola for making the whole experience so easy and smooth sailing .
    Response from Group 1 Chelmsford MINI
    Hi Sally, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Nicola receives recognition for his fantastic customer service which he provided to you. Kind regards,
  • Rating 5.0
    Great service many thanks
    Response from Group 1 Chelmsford MINI
    Thank you for your high star rating.
  • Rating 5.0
    Really glad I chose to deal with this company. All the staff are extremely helpful, especially Tabitha who made the whole experience brilliant.
    Response from Group 1 Chelmsford MINI
    We are glad to hear that we were able to provide such a good experience so thank you for taking the time to contact us. We always appreciate your feedback.
  • Rating 5.0
    Amazing so helpful, friendly, down to earth and genuine. No hard sell at all. Couldn’t recommend more highly
    Response from Group 1 Chelmsford MINI
    We pride ourselves on our customer services, we are pleased so see we have delivered this, all the best Rebecca.
  • Rating 5.0
    The lady dealing with my appointment was very processional, polite and allround very professional
    Response from Group 1 Chelmsford MINI
    We're delighted to hear about your positive experience! Our team strives to provide top-notch service, and it's fantastic to know that your appointment went smoothly. Thank you for your kind words, and we look forward to serving you again in the future!
  • Rating 5.0
    Inchcape Chelmsford Mini provided an excellent service when collecting our new car. In fact it was the best handover we have ever experienced. Totally satisfied and most highly recommended
    Response from Group 1 Chelmsford MINI
    Thank you, Emily, for taking the time to share your positive experience with Inchcape Chelmsford Mini! We are thrilled to hear that you had an excellent service and that your car handover was the best you've ever experienced. Providing exceptional customer service is our top priority, and we are delighted to know that you are totally satisfied with your experience.

    Your recommendation means the world to us, and we truly appreciate your trust in our dealership. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Safe travels in your new car, and thank you for choosing Inchcape Chelmsford Mini!
  • Rating 5.0
    Very friendly and extremely helpful answered our questions straight away. Absolute pleasure to do business with.
    Response from Group 1 Chelmsford MINI
    We are so happy to hear you had such a great experience.
  • Rating 5.0
    Nicola was extremely helpful, informative, knowledgeable, friendly and professional. Very happy with the service. Would highly recommend.
    Response from Group 1 Chelmsford MINI
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.

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