The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Marshall Volkswagen Harlow
At Marshall we take every individual's needs into consideration, so you can rely on our honest and expert advice when finding the perfect vehicle to suit your driving style.
At Marshall, we pride ourselves on delivering bespoke customer service and expert advice. With an extensive range of Motability offers and fully trained, Motability Scheme Specialists, you can rely on us to deliver a driving experience that will see to your every need. Informed, friendly and experienced, Marshall are here to ensure that when it comes to independent driving, nothing can hold you back!
On-site disabled parking and wheelchair access are available, so why not pay us a visit?
To arrange a test drive in one of our versatile models, contact Marshall today by enquiring online or giving us a call.
Contact information
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Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:30 - 18:00 |
Tuesday | 08:30 - 18:00 |
Wednesday | 08:30 - 18:00 |
Thursday | 08:30 - 18:00 |
Friday | 08:30 - 18:00 |
Saturday | 08:30 - 17:00 |
Sunday | 10:30 - 16:30 |
Motability Scheme specialists:
- Ivan Bonney
- Stuart Walsham
- Dilip Parmar
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:00 - 18:00 |
Tuesday | 08:00 - 18:00 |
Wednesday | 08:00 - 18:00 |
Thursday | 08:00 - 18:00 |
Friday | 08:00 - 18:00 |
Saturday | 08:30 - 13:00 |
Sunday | Closed |
Motability service specialists:
- Peter Wiggins
- Louise Dedman
- Stuart Ruben
Accessibility features at Marshall Volkswagen Harlow
- Accessible car parkingAdditional InformationThe dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK
- Accessible toiletAdditional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceAdditional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesAdditional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceAdditional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableAdditional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesAdditional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Marshall Volkswagen Harlow
- Rating 5.0Sep 5, 2024Amazing schemeResponse from Marshall Volkswagen HarlowSep 6, 2024Hi Lewis. Thank you for your review on your experience with us at Marshall Volkswagen. We really appreciate it. Have a lovely day. Kind Regards, Nikki, Marshall Motor Group.
- Rating 5.0Aug 12, 2024Dilip was very helpful so was Stewart.Response from Marshall Volkswagen HarlowAug 13, 2024Good afternoon Janice. We really appreciate you taking the time to leave a review and your five star feedback which I will be delighted to pass onto the team. Kind regards, Laura, Marshall Motor Group.
- Rating 5.0Aug 5, 2024Fantastic ten starsResponse from Marshall Volkswagen HarlowAug 5, 2024Thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte.
- Rating 5.0Jul 16, 2024Me Palmer was so helpful and got me sorted very quickly very happy customerResponse from Marshall Volkswagen HarlowJul 26, 2024Good morning Charlotte, thank you for your super review, we are delighted to read your comments. Kindest regards, Charlotte.
- Rating 5.0Jul 15, 2024Excellent experienceResponse from Marshall Volkswagen HarlowJul 26, 2024Thank you for your 5 star rating and comments, we really appreciate it. Kind regards, Charlotte.
- Rating 5.0Jul 14, 2024Stuart was very professional and helpful, straight forward and no messing about. Ordered my new car and very happy with the service provided :)Response from Marshall Volkswagen HarlowJul 26, 2024Good morning Vicky, thank you for the great review with regards to Stuart, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards, Charlotte.
- Rating 5.0Jun 27, 2024
For me, the thought of entering a car showroom can be overwhelming especially when you have small children, however, I was pleasantly surprised when I visited the VW branch in Harlow, Essex.
We had a brief wait while we waited for one of the salesmen known as Stuart. The receptionist was friendly and showed us where to get hot and cold beverages.
Stuart then introduced himself and at moments when I needed assistance he was able to clarify and was extremely patient. Even entertained my baby.
I assumed we would have a long waiting list before collecting our vehicle but Stuart somehow managed to tick off everything on my wish list and get us our perfect model in 3 working days.
We are literally blown away with the newest model and wish more salespeople had his same approach.
Thank you so muchResponse from Marshall Volkswagen HarlowJun 28, 2024Good morning Ezra. Thank you for your wonderful 5 star review of Marshall Volkswagen, we really appreciate you taking the time. Kind Regards, Nikki, Marshall Motor Group. - Rating 5.0Jun 26, 2024Helpful, polite and efficientResponse from Marshall Volkswagen HarlowJun 27, 2024Good morning Raymond and thank you for taking the time to leave your feedback and 5 star review for the team at Marshall Volkswagen Harlow, we really appreciate it. Kind regards, Jason, Marshall Motor Group.
- Rating 5.0Jun 13, 2024the staff were all very friendly and helped me out to find the best car for meResponse from Marshall Volkswagen HarlowJun 19, 2024Good afternoon Evelyne and thank you for taking the time to leave your feedback and 5 star rating for the team at Marshall Volkswagen Harlow, we really do appreciate it. Kind regards, Jason, Marshall Motor Group.
- Rating 3.0Jun 12, 2024Over all good experience and happy with my car received it quite quickly tooResponse from Marshall Volkswagen HarlowJun 19, 2024Good afternoon Zak, thank you for taking the time to leave a review and your comments with regards to your experience at Marshall Volkswagen Harlow. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Jun 10, 2024The lady who looked after me & my car was perfect! 5*'s is for her!
The only thing I would say is the car wasn't very clean.Response from Marshall Volkswagen HarlowJun 19, 2024Good afternoon Jade and thank you for taking the time to leave your feedback and 5 star rating for the team at Marshall Volkswagen Harlow we really do appreciate it. Kind regards, Jason, Marshall Motor Group. - Rating 5.0Jun 7, 2024Dilip was fantastic from start to finish and took care of everything cannot recommend him high enough.Response from Marshall Volkswagen HarlowJun 19, 2024Hi Teddy and thank you for taking the time to leave your feedback and 5 star rating for Dilip and the team at Marshall Volkswagen Harlow we really do appreciate it. Kind regards, Jason, Marshall Motor Group.
- Rating 5.0May 29, 2024If I could give 10 stars I would Stuart Welshman was absolutely fantastic he went above and beyond to help us absolutely outstanding customer services
Could not fault Stuart at all 100% happy customer..
Thank you Stuart for everythingResponse from Marshall Volkswagen HarlowJun 3, 2024Good morning John, thank you for your great review. We really appreciate you taking the time to feedback and look forward to welcoming you to the business again soon. Kind regards, Charlotte, Marshall Motor Group. - Rating 5.0May 27, 2024Happy to accommodate by collecting the carResponse from Marshall Volkswagen HarlowMay 28, 2024Hello Roy, thank you for taking the time to leave a review. We really appreciate your feedback and are delighted that you had such a pleasurable experience with the team during your recent visit to Marshall Volkswagen Harlow. Kind regards, Jason, Marshall Motor Group.
- Rating 5.0May 21, 2024Extremely helpful and friendly, an excellent introduction to the Motability experience.Response from Marshall Volkswagen HarlowMay 23, 2024Good afternoon Elliott, thank you for your super review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Sue, Marshall Motor Group.
- Rating 5.0May 15, 2024Helpful , polite cheerfulResponse from Marshall Volkswagen HarlowMay 23, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0May 13, 2024I found tye service we received from the dealership was brilliant from start to finish and they took care of everything thank you dilipResponse from Marshall Volkswagen HarlowMay 23, 2024Good afternoon Teddy, thank you for your super review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0May 3, 2024Absolutely fantastic experience. Cannot rate highly enough. Dilip has gone above and beyond to help us whilst in a personal crisis and we cannot thank him and Marshalls enough.Response from Marshall Volkswagen HarlowMay 9, 2024Good morning Laura and thank you for taking the time to leave a review. We are very grateful for your 5 star rating and super comments for the Marshall Volkswagen Harlow team. Kind regards, Jason, Marshall Motor Group
- Rating 5.0May 2, 2024Stuart Walsham was excellent in explaining all aspects of mobility. We found it very easy and amazing how very little was needed by myself. It took all the worry away. Thank youResponse from Marshall Volkswagen HarlowMay 9, 2024Good morning Stuart and thank you for taking the time to leave a review. We are very grateful for your 5 star rating and super comments for the Marshall Volkswagen Harlow team. Kind regards, Jason, Marshall Motor Group
- Rating 5.0May 2, 2024Amazing service
And very helpful members helping me with all my enquiriesResponse from Marshall Volkswagen HarlowMay 9, 2024Good morning and thank you for taking the time to leave a review. We are very grateful for your 5 star rating and super comments for the Marshall Volkswagen Harlow team. Kind regards, Jason, Marshall Motor Group