Motability Scheme at Marshall Volkswagen Harlow

4.9
Rating 4.9
(126 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30

Welcome to Marshall Volkswagen Harlow

At Marshall we take every individual's needs into consideration, so you can rely on our honest and expert advice when finding the perfect vehicle to suit your driving style.

At Marshall, we pride ourselves on delivering bespoke customer service and expert advice. With an extensive range of Motability offers and fully trained, Motability Scheme Specialists, you can rely on us to deliver a driving experience that will see to your every need. Informed, friendly and experienced, Marshall are here to ensure that when it comes to independent driving, nothing can hold you back!

On-site disabled parking and wheelchair access are available, so why not pay us a visit?

To arrange a test drive in one of our versatile models, contact Marshall today by enquiring online or giving us a call.

Contact information

Address
River Way
Harlow
Essex CM20 2TU
GB
Phone Number
Call Marshall Volkswagen Harlow on 01279 400400
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Ivan Bonney
  • Stuart Walsham
  • Dilip Parmar
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Peter Wiggins
  • Louise Dedman
  • Stuart Ruben
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at Marshall Volkswagen Harlow

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Marshall Volkswagen Harlow

  • Rating 5.0
    Me Palmer was so helpful and got me sorted very quickly very happy customer
    Response from Marshall Volkswagen Harlow
    Good morning Charlotte, thank you for your super review, we are delighted to read your comments. Kindest regards, Charlotte.
  • Rating 5.0
    Excellent experience
    Response from Marshall Volkswagen Harlow
    Thank you for your 5 star rating and comments, we really appreciate it. Kind regards, Charlotte.
  • Rating 5.0
    Stuart was very professional and helpful, straight forward and no messing about. Ordered my new car and very happy with the service provided :)
    Response from Marshall Volkswagen Harlow
    Good morning Vicky, thank you for the great review with regards to Stuart, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards, Charlotte.
  • Rating 5.0

    For me, the thought of entering a car showroom can be overwhelming especially when you have small children, however, I was pleasantly surprised when I visited the VW branch in Harlow, Essex.

    We had a brief wait while we waited for one of the salesmen known as Stuart. The receptionist was friendly and showed us where to get hot and cold beverages.

    Stuart then introduced himself and at moments when I needed assistance he was able to clarify and was extremely patient. Even entertained my baby.

    I assumed we would have a long waiting list before collecting our vehicle but Stuart somehow managed to tick off everything on my wish list and get us our perfect model in 3 working days.

    We are literally blown away with the newest model and wish more salespeople had his same approach.

    Thank you so much
    Response from Marshall Volkswagen Harlow
    Good morning Ezra. Thank you for your wonderful 5 star review of Marshall Volkswagen, we really appreciate you taking the time. Kind Regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Helpful, polite and efficient
    Response from Marshall Volkswagen Harlow
    Good morning Raymond and thank you for taking the time to leave your feedback and 5 star review for the team at Marshall Volkswagen Harlow, we really appreciate it. Kind regards, Jason, Marshall Motor Group.
  • Rating 5.0
    the staff were all very friendly and helped me out to find the best car for me
    Response from Marshall Volkswagen Harlow
    Good afternoon Evelyne and thank you for taking the time to leave your feedback and 5 star rating for the team at Marshall Volkswagen Harlow, we really do appreciate it. Kind regards, Jason, Marshall Motor Group.
  • Rating 3.0
    Over all good experience and happy with my car received it quite quickly too
    Response from Marshall Volkswagen Harlow
    Good afternoon Zak, thank you for taking the time to leave a review and your comments with regards to your experience at Marshall Volkswagen Harlow. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    The lady who looked after me & my car was perfect! 5*'s is for her!
    The only thing I would say is the car wasn't very clean.
    Response from Marshall Volkswagen Harlow
    Good afternoon Jade and thank you for taking the time to leave your feedback and 5 star rating for the team at Marshall Volkswagen Harlow we really do appreciate it. Kind regards, Jason, Marshall Motor Group.
  • Rating 5.0
    Dilip was fantastic from start to finish and took care of everything cannot recommend him high enough.
    Response from Marshall Volkswagen Harlow
    Hi Teddy and thank you for taking the time to leave your feedback and 5 star rating for Dilip and the team at Marshall Volkswagen Harlow we really do appreciate it. Kind regards, Jason, Marshall Motor Group.
  • Rating 5.0
    If I could give 10 stars I would Stuart Welshman was absolutely fantastic he went above and beyond to help us absolutely outstanding customer services
    Could not fault Stuart at all 100% happy customer..
    Thank you Stuart for everything
    Response from Marshall Volkswagen Harlow
    Good morning John, thank you for your great review. We really appreciate you taking the time to feedback and look forward to welcoming you to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Happy to accommodate by collecting the car
    Response from Marshall Volkswagen Harlow
    Hello Roy, thank you for taking the time to leave a review. We really appreciate your feedback and are delighted that you had such a pleasurable experience with the team during your recent visit to Marshall Volkswagen Harlow. Kind regards, Jason, Marshall Motor Group.
  • Rating 5.0
    Extremely helpful and friendly, an excellent introduction to the Motability experience.
    Response from Marshall Volkswagen Harlow
    Good afternoon Elliott, thank you for your super review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Sue, Marshall Motor Group.
  • Rating 5.0
    Helpful , polite cheerful
    Response from Marshall Volkswagen Harlow
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    I found tye service we received from the dealership was brilliant from start to finish and they took care of everything thank you dilip
    Response from Marshall Volkswagen Harlow
    Good afternoon Teddy, thank you for your super review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Absolutely fantastic experience. Cannot rate highly enough. Dilip has gone above and beyond to help us whilst in a personal crisis and we cannot thank him and Marshalls enough.
    Response from Marshall Volkswagen Harlow
    Good morning Laura and thank you for taking the time to leave a review. We are very grateful for your 5 star rating and super comments for the Marshall Volkswagen Harlow team. Kind regards, Jason, Marshall Motor Group
  • Rating 5.0
    Stuart Walsham was excellent in explaining all aspects of mobility. We found it very easy and amazing how very little was needed by myself. It took all the worry away. Thank you
    Response from Marshall Volkswagen Harlow
    Good morning Stuart and thank you for taking the time to leave a review. We are very grateful for your 5 star rating and super comments for the Marshall Volkswagen Harlow team. Kind regards, Jason, Marshall Motor Group
  • Rating 5.0
    Amazing service
    And very helpful members helping me with all my enquiries
    Response from Marshall Volkswagen Harlow
    Good morning and thank you for taking the time to leave a review. We are very grateful for your 5 star rating and super comments for the Marshall Volkswagen Harlow team. Kind regards, Jason, Marshall Motor Group
  • Rating 4.0
    4 stars
    Response from Marshall Volkswagen Harlow
    Good morning Iveta and thank you for taking the time to leave a review. We are very grateful for your 5 star rating and super comments for the Marshall Volkswagen Harlow team. Kind regards, Jason, Marshall Motor Group
  • Rating 5.0
    Excellent service and Ivan is amazing such a lovely person and make you feel relaxed and at ease while he does all the hard work couldn’t be happier with the outcome highly recommended
    Response from Marshall Volkswagen Harlow
    Good morning and thank you for taking the time to leave a review. We are very grateful for your 5 star rating and super comments for Ivan and the Marshall Volkswagen Harlow team. Kind regards, Jason, Marshall Motor Group
  • Rating 5.0
    Extremely helpful, the experience was great.
    Response from Marshall Volkswagen Harlow
    Good morning Andrew and thank you for taking the time to leave a review. We are very grateful for your 5 star rating and super comments for the Marshall Volkswagen Harlow team. Kind regards, Jason, Marshall Motor Group

Similar Motability Scheme dealers