The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Marshall Volkswagen Harlow
At Marshall we take every individual's needs into consideration, so you can rely on our honest and expert advice when finding the perfect vehicle to suit your driving style.
At Marshall, we pride ourselves on delivering bespoke customer service and expert advice. With an extensive range of Motability offers and fully trained, Motability Scheme Specialists, you can rely on us to deliver a driving experience that will see to your every need. Informed, friendly and experienced, Marshall are here to ensure that when it comes to independent driving, nothing can hold you back!
On-site disabled parking and wheelchair access are available, so why not pay us a visit?
To arrange a test drive in one of our versatile models, contact Marshall today by enquiring online or giving us a call.
Contact information
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Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:30 - 18:00 |
Tuesday | 08:30 - 18:00 |
Wednesday | 08:30 - 18:00 |
Thursday | 08:30 - 18:00 |
Friday | 08:30 - 18:00 |
Saturday | 08:30 - 17:00 |
Sunday | 10:30 - 16:30 |
Motability Scheme specialists:
- Ivan Bonney
- Stuart Walsham
- Dilip Parmar
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:00 - 18:00 |
Tuesday | 08:00 - 18:00 |
Wednesday | 08:00 - 18:00 |
Thursday | 08:00 - 18:00 |
Friday | 08:00 - 18:00 |
Saturday | 08:30 - 13:00 |
Sunday | Closed |
Motability service specialists:
- Peter Wiggins
- Louise Dedman
- Stuart Ruben
Accessibility features at Marshall Volkswagen Harlow
- Accessible car parkingAdditional InformationThe dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK
- Accessible toiletAdditional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceAdditional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesAdditional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceAdditional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableAdditional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesAdditional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Marshall Volkswagen Harlow
- Rating 5.0Apr 9, 2024Great service as always from your teamResponse from Marshall Volkswagen HarlowApr 11, 2024Hi Wayne and thanks for taking the time to leave us a review. We really appreciate it! Have a lovely rest of your day. Kind regards, Nikki, Marshall Motor Group.
- Rating 5.0Apr 1, 2024As always top notch service . Bill was very friendly and efficient . Cannot fault VWResponse from Marshall Volkswagen HarlowApr 2, 2024Thank you for taking the time to review Marshall Volkswagen Harlow and for your kind words! We really appreciate it! Kind regards, Nikki, Marshall Motor Group.
- Rating 5.0Mar 28, 2024Everything was great and it took less than estimated time . Thank youResponse from Marshall Volkswagen HarlowMar 28, 2024Good afternoon Daniel and thank you for taking the time to leave your 5 star review for the team at Marshall Volkswagen Harlow, we really appreciate it. Kind regards, Laura, Marshall Motor Group.
- Rating 5.0Mar 26, 2024Very impressed with dilip, he kept me up to date the whole way through the process keeping me informed about my new car the whole time, he was very friendly and very helpful and explained everything clearly, I’m very happy with my new car and the service that they provided thanksResponse from Marshall Volkswagen HarlowMar 27, 2024Good evening Simmone and thank you for taking the time to leave your feedback and 5 star review for Dilip and the team at Marshall Volkswagen Harlow, we really appreciate it. Kind regards, Jason, Marshall Motor Group
- Rating 5.0Mar 25, 2024Outstanding ivan went above an beyond to cater for our needsResponse from Marshall Volkswagen HarlowMar 27, 2024Good evening Chelsea and thank you for taking the time to leave your feedback and 4 star review for Ivan and the team at Marshall Volkswagen Harlow, we really appreciate it. Kind regards, Jason, Marshall Motor Group
- Rating 4.0Mar 21, 2024The service was all carried out. But was told to collec for 5.00 i was still waiting for the car at 5.30.Response from Marshall Volkswagen HarlowMar 21, 2024Good evening, thank you for taking the time to leave a review. We really appreciate your 4 star rating and valuable feedback. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Mar 9, 2024Very good, Stuart was very helpful highly recommend we got a motorbilith car. My boss also bought his son a car and had a great experience alsoResponse from Marshall Volkswagen HarlowMar 13, 2024Thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Mar 7, 2024was very helpful from picking the car to putting in order then collecting car . everything was done without any stress and very professional. was very happy with the serviceResponse from Marshall Volkswagen HarlowMar 8, 2024Thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Mar 7, 2024Extremely helpful, no rush an answered all question an explained everything in the most beautiful wayResponse from Marshall Volkswagen HarlowMar 7, 2024Good afternoon and thank you for taking the time to leave your comments and 5 star rating for the team at Marshall Volkswagen Harlow, we really appreciate it. Kind regards, Laura, Marshall Motor Group.
- Rating 5.0Feb 20, 2024First class service. Polite. Respectful and sincere.ifResponse from Marshall Volkswagen HarlowFeb 22, 2024Good evening Pauline, thank you for taking the time to leave a review. We are very grateful for your 5 star rating and excellent comments. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Feb 11, 2024Stuart was exceptional. He was very helpful throughout the whole process and I would highly recommend Stuart at Volkswagon Harlow.Response from Marshall Volkswagen HarlowFeb 15, 2024Good afternoon, thank you for taking the time to leave a review. We are very grateful for your 5 star rating and excellent comments with regards to Stuart! Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Feb 7, 2024So easy stress free with trying to sort this out! Made me feel at ease too the nan at car garage was soo helpful too! Explained everything to me clearly and I felt comfortable too!Response from Marshall Volkswagen HarlowFeb 7, 2024Good evening Ollie, thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Feb 2, 2024Fantastic work. Can’t fault anythingResponse from Marshall Volkswagen HarlowFeb 4, 2024Good afternoon Billy, thank you for taking the time to leave a review. We really appreciate your 5 star rating and comments with regards to your experience with us. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Jan 24, 2024Our salesman name was stuart he was very knowledgable and happy to assist with anythingResponse from Marshall Volkswagen HarlowJan 25, 2024Good evening George, thank you for your great review. We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Jan 24, 2024It was great very helpfully took time to explain everything to me and was very understanding that I find it hard to talkResponse from Marshall Volkswagen HarlowJan 25, 2024Good evening Dylan, thank you for your great review. We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Nov 16, 2023Great customer service, a special thank you to Louise for always providing a great serviceResponse from Marshall Volkswagen HarlowNov 17, 2023Thank you for the great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Nov 16, 2023Had to bring in early as another issue arose, and they were able to combine jobs, and sorted me out a courtesy car for the duration. Effortless on my side, and I’m a fan of that.Response from Marshall Volkswagen HarlowNov 17, 2023Thank you for the great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Nov 13, 2023Ivan was very helpful and made everything so easy for us .Response from Marshall Volkswagen HarlowNov 14, 2023Thank you for the great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
- Rating 4.0Nov 10, 2023On the whole it's been fine, I do however have an issue that I have asked fir help with, but it seems that now I have picked the car up they have washed their hands of me. Very disappointing at this point.Response from Marshall Volkswagen HarlowNov 13, 2023Thank you Kyle for taking the time to provide a review for Marshall Volkswagen Harlow. Can you kindly provide your contact details as well as your registration number via email to reviews.volkswagen@marshall.co.uk so we can arrange for a member of the team to contact you to address your concerns. We look forward to hearing from you. Kind regards, Heather, Marshall Motor Group.
- Rating 5.0Nov 1, 2023From the time I ordered my car until I picked it up I was kept up to date every month. Everything was explained so well on both purchase and delivery of the car . Couldn’t have asked for a better service . Thank you IanResponse from Marshall Volkswagen HarlowNov 2, 2023Thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.