Motability Scheme at Marshall Volkswagen Harlow

4.9
Rating 4.9
(141 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30

Welcome to Marshall Volkswagen Harlow

At Marshall we take every individual's needs into consideration, so you can rely on our honest and expert advice when finding the perfect vehicle to suit your driving style.

At Marshall, we pride ourselves on delivering bespoke customer service and expert advice. With an extensive range of Motability offers and fully trained, Motability Scheme Specialists, you can rely on us to deliver a driving experience that will see to your every need. Informed, friendly and experienced, Marshall are here to ensure that when it comes to independent driving, nothing can hold you back!

On-site disabled parking and wheelchair access are available, so why not pay us a visit?

To arrange a test drive in one of our versatile models, contact Marshall today by enquiring online or giving us a call.

Contact information

Address
River Way
Harlow
Essex CM20 2TU
GB
Phone Number
Call Marshall Volkswagen Harlow on 01279 400400
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Ivan Bonney
  • Stuart Walsham
  • Dilip Parmar
  • Jerry Adetayo
  • Graham Barnes
  • Tolga Gul
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Louise Dedman
  • Stuart Ruben
We recommend calling and booking an appointment before visiting.
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Accessibility features at Marshall Volkswagen Harlow

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Marshall Volkswagen Harlow

  • Rating 5.0
    Easy, helpful
  • Rating 5.0
    Very easy great staff
    Response from Marshall Volkswagen Harlow
    Good afternoon, thank you for taking the time to leave a review. We are delighted to read your comments and look forward to welcoming you back in the future. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Great.
    Response from Marshall Volkswagen Harlow
    Good afternoon, thank you for taking the time to leave a review. We are delighted to read your comments and look forward to welcoming you back in the future. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Very easy
    Response from Marshall Volkswagen Harlow
    Good morning Sibel and thank you for taking the time to leave your feedback and 5 star review for the team, it's much appreciated. Kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Ivan is a complete professional! Have dealt with him before and will continue to deal with him. An absolute credit to VW!
    Response from Marshall Volkswagen Harlow
    Thanks for your review Aaliyah! We really appreciate you taking the time. Kind Regards, Nikki, Marshall Motor Group
  • Rating 5.0
    Jerry was amazing. I’m so thankful for all his help and great service. Thank you Jerry.
    Response from Marshall Volkswagen Harlow
    Thanks for your review Telesha! We really appreciate you taking the time. Kind Regards, Nikki, Marshall Motor Group
  • Rating 5.0
    Very easy and smooth
    Response from Marshall Volkswagen Harlow
    Thanks for your review Michael! We really appreciate you taking the time. Kind Regards, Nikki, Marshall Motor Group
  • Rating 5.0
    Marshall’s are excellent.
    Done everything needed and on time.
    Response from Marshall Volkswagen Harlow
    Good afternoon Claire, thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Jerry was amazing and went more than above and beyond for me. Such great customer service and went out of his way to ensure I left with a vehicle that I loved.
    Response from Marshall Volkswagen Harlow
    Thank you for taking the time to leave a review and for your five star feedback for the team. Best wishes, Laura, Marshall Motor Group
  • Rating 5.0
    Ivan at Marshall’s was brilliant. Great communication from the moment I called them to arrange a test drive
    Response from Marshall Volkswagen Harlow
    Thank you for your five star review, We will be delighted to pass your five star feedback onto the team. Kind regards, Laura, Marshall Motor Group
  • Rating 5.0
    Ivan, was an absolute pleasure to do business with. Nothing was too much trouble for him, he explained everything fully, and is a fantastic Salesman.
    Response from Marshall Volkswagen Harlow
    Thank you Harvey for your 5 star rating and comments, very much appreciated. Kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Ivan is the nicest most professional salesman I've ever come across! A real credit to VW!
    Response from Marshall Volkswagen Harlow
    Thank you Aaliyah - most appreciated. I will make sure your kind words are passed onto Ivan and the team. Regards, Philip
  • Rating 5.0
    Amazing scheme
    Response from Marshall Volkswagen Harlow
    Hi Lewis. Thank you for your review on your experience with us at Marshall Volkswagen. We really appreciate it. Have a lovely day. Kind Regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Dilip was very helpful so was Stewart.
    Response from Marshall Volkswagen Harlow
    Good afternoon Janice. We really appreciate you taking the time to leave a review and your five star feedback which I will be delighted to pass onto the team. Kind regards, Laura, Marshall Motor Group.
  • Rating 5.0
    Fantastic ten stars
    Response from Marshall Volkswagen Harlow
    Thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte.
  • Rating 5.0
    Me Palmer was so helpful and got me sorted very quickly very happy customer
    Response from Marshall Volkswagen Harlow
    Good morning Charlotte, thank you for your super review, we are delighted to read your comments. Kindest regards, Charlotte.
  • Rating 5.0
    Excellent experience
    Response from Marshall Volkswagen Harlow
    Thank you for your 5 star rating and comments, we really appreciate it. Kind regards, Charlotte.
  • Rating 5.0
    Stuart was very professional and helpful, straight forward and no messing about. Ordered my new car and very happy with the service provided :)
    Response from Marshall Volkswagen Harlow
    Good morning Vicky, thank you for the great review with regards to Stuart, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards, Charlotte.
  • Rating 5.0

    For me, the thought of entering a car showroom can be overwhelming especially when you have small children, however, I was pleasantly surprised when I visited the VW branch in Harlow, Essex.

    We had a brief wait while we waited for one of the salesmen known as Stuart. The receptionist was friendly and showed us where to get hot and cold beverages.

    Stuart then introduced himself and at moments when I needed assistance he was able to clarify and was extremely patient. Even entertained my baby.

    I assumed we would have a long waiting list before collecting our vehicle but Stuart somehow managed to tick off everything on my wish list and get us our perfect model in 3 working days.

    We are literally blown away with the newest model and wish more salespeople had his same approach.

    Thank you so much
    Response from Marshall Volkswagen Harlow
    Good morning Ezra. Thank you for your wonderful 5 star review of Marshall Volkswagen, we really appreciate you taking the time. Kind Regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Helpful, polite and efficient
    Response from Marshall Volkswagen Harlow
    Good morning Raymond and thank you for taking the time to leave your feedback and 5 star review for the team at Marshall Volkswagen Harlow, we really appreciate it. Kind regards, Jason, Marshall Motor Group.

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