Motability Scheme at Marshall Volkswagen Harlow

4.9
Rating 4.9
(96 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30

Welcome to Marshall Volkswagen Harlow

At Marshall we take every individual's needs into consideration, so you can rely on our honest and expert advice when finding the perfect vehicle to suit your driving style.

At Marshall, we pride ourselves on delivering bespoke customer service and expert advice. With an extensive range of Motability offers and fully trained, Motability Scheme Specialists, you can rely on us to deliver a driving experience that will see to your every need. Informed, friendly and experienced, Marshall are here to ensure that when it comes to independent driving, nothing can hold you back!

On-site disabled parking and wheelchair access are available, so why not pay us a visit?

To arrange a test drive in one of our versatile models, contact Marshall today by enquiring online or giving us a call.

Contact information

Address
River Way
Harlow
Essex CM20 2TU
GB
Phone Number
Call Marshall Volkswagen Harlow on 01279 400400
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Ivan Bonney
  • Stuart Walsham
  • Dilip Parmar
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Peter Wiggins
  • Louise Dedman
  • Stuart Ruben
We recommend calling and booking an appointment before visiting.
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Accessibility features at Marshall Volkswagen Harlow

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Marshall Volkswagen Harlow

  • Rating 5.0
    First class service. Polite. Respectful and sincere.if
    Response from Marshall Volkswagen Harlow
    Good evening Pauline, thank you for taking the time to leave a review. We are very grateful for your 5 star rating and excellent comments. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Stuart was exceptional. He was very helpful throughout the whole process and I would highly recommend Stuart at Volkswagon Harlow.
    Response from Marshall Volkswagen Harlow
    Good afternoon, thank you for taking the time to leave a review. We are very grateful for your 5 star rating and excellent comments with regards to Stuart! Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    So easy stress free with trying to sort this out! Made me feel at ease too the nan at car garage was soo helpful too! Explained everything to me clearly and I felt comfortable too!
    Response from Marshall Volkswagen Harlow
    Good evening Ollie, thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Fantastic work. Can’t fault anything
    Response from Marshall Volkswagen Harlow
    Good afternoon Billy, thank you for taking the time to leave a review. We really appreciate your 5 star rating and comments with regards to your experience with us. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Our salesman name was stuart he was very knowledgable and happy to assist with anything
    Response from Marshall Volkswagen Harlow
    Good evening George, thank you for your great review. We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    It was great very helpfully took time to explain everything to me and was very understanding that I find it hard to talk
    Response from Marshall Volkswagen Harlow
    Good evening Dylan, thank you for your great review. We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Great customer service, a special thank you to Louise for always providing a great service
    Response from Marshall Volkswagen Harlow
    Thank you for the great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Had to bring in early as another issue arose, and they were able to combine jobs, and sorted me out a courtesy car for the duration. Effortless on my side, and I’m a fan of that.
    Response from Marshall Volkswagen Harlow
    Thank you for the great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Ivan was very helpful and made everything so easy for us .
    Response from Marshall Volkswagen Harlow
    Thank you for the great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 4.0
    On the whole it's been fine, I do however have an issue that I have asked fir help with, but it seems that now I have picked the car up they have washed their hands of me. Very disappointing at this point.
    Response from Marshall Volkswagen Harlow
    Thank you Kyle for taking the time to provide a review for Marshall Volkswagen Harlow. Can you kindly provide your contact details as well as your registration number via email to reviews.volkswagen@marshall.co.uk so we can arrange for a member of the team to contact you to address your concerns. We look forward to hearing from you. Kind regards, Heather, Marshall Motor Group.
  • Rating 5.0
    From the time I ordered my car until I picked it up I was kept up to date every month. Everything was explained so well on both purchase and delivery of the car . Couldn’t have asked for a better service . Thank you Ian
    Response from Marshall Volkswagen Harlow
    Thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Great customer service
    Response from Marshall Volkswagen Harlow
    Good afternoon Jamie. Thank you for taking the time to leave us a review. We really appreciate it and will be delighted to pass your feedback onto the team. Kind regards, Laura, Marshall Motor Group.
  • Rating 5.0
    Excellent service keep the good customer service up.
    Response from Marshall Volkswagen Harlow
    Thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Lovely people to deal with 10/10
    Response from Marshall Volkswagen Harlow
    Thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Ivan has been wonderful, & is still supporting us through the sales process as we have hit a few hurdles from our end, to date the experience has been smooth and very positive, once again Ivan has been amazingly helpful
    Response from Marshall Volkswagen Harlow
    Good morning Travis, thank you for the great review! We really appreciate you taking the time to feedback and look forward to welcoming you to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Friendly, polite, fast service. Thank you
    Response from Marshall Volkswagen Harlow
    Good morning Theresa, thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    From the beginning to pick up Ivan has been great, would highly recommend.
    Response from Marshall Volkswagen Harlow
    Good afternoon Gaston, thank you for your great review! We really appreciate you taking the time to feedback and we look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    great customer service, friendly , Stuart took his time to go through everything and was very helpful
    Response from Marshall Volkswagen Harlow
    Thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Very helpful and great customer service. Very easy to do business with many thanks to Stuit
    Response from Marshall Volkswagen Harlow
    Good morning Jeremiah, thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 4.0
    Good but told MOT would take 2hours but it took 3 hours
    Response from Marshall Volkswagen Harlow
    Thank you for leaving a review. We really appreciate you taking the time to feedback your comments and we look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.

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