Motability Scheme at Marshall Volkswagen Harlow

4.9
Rating 4.9
(120 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30

Welcome to Marshall Volkswagen Harlow

At Marshall we take every individual's needs into consideration, so you can rely on our honest and expert advice when finding the perfect vehicle to suit your driving style.

At Marshall, we pride ourselves on delivering bespoke customer service and expert advice. With an extensive range of Motability offers and fully trained, Motability Scheme Specialists, you can rely on us to deliver a driving experience that will see to your every need. Informed, friendly and experienced, Marshall are here to ensure that when it comes to independent driving, nothing can hold you back!

On-site disabled parking and wheelchair access are available, so why not pay us a visit?

To arrange a test drive in one of our versatile models, contact Marshall today by enquiring online or giving us a call.

Contact information

Address
River Way
Harlow
Essex CM20 2TU
GB
Phone Number
Call Marshall Volkswagen Harlow on 01279 400400
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Ivan Bonney
  • Stuart Walsham
  • Dilip Parmar
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Peter Wiggins
  • Louise Dedman
  • Stuart Ruben
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at Marshall Volkswagen Harlow

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Marshall Volkswagen Harlow

  • Rating 3.0
    Over all good experience and happy with my car received it quite quickly too
  • Rating 5.0
    The lady who looked after me & my car was perfect! 5*'s is for her!
    The only thing I would say is the car wasn't very clean.
  • Rating 5.0
    Dilip was fantastic from start to finish and took care of everything cannot recommend him high enough.
  • Rating 5.0
    If I could give 10 stars I would Stuart Welshman was absolutely fantastic he went above and beyond to help us absolutely outstanding customer services
    Could not fault Stuart at all 100% happy customer..
    Thank you Stuart for everything
    Response from Marshall Volkswagen Harlow
    Good morning John, thank you for your great review. We really appreciate you taking the time to feedback and look forward to welcoming you to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Happy to accommodate by collecting the car
    Response from Marshall Volkswagen Harlow
    Hello Roy, thank you for taking the time to leave a review. We really appreciate your feedback and are delighted that you had such a pleasurable experience with the team during your recent visit to Marshall Volkswagen Harlow. Kind regards, Jason, Marshall Motor Group.
  • Rating 5.0
    Extremely helpful and friendly, an excellent introduction to the Motability experience.
    Response from Marshall Volkswagen Harlow
    Good afternoon Elliott, thank you for your super review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Sue, Marshall Motor Group.
  • Rating 5.0
    Helpful , polite cheerful
    Response from Marshall Volkswagen Harlow
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    I found tye service we received from the dealership was brilliant from start to finish and they took care of everything thank you dilip
    Response from Marshall Volkswagen Harlow
    Good afternoon Teddy, thank you for your super review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Absolutely fantastic experience. Cannot rate highly enough. Dilip has gone above and beyond to help us whilst in a personal crisis and we cannot thank him and Marshalls enough.
    Response from Marshall Volkswagen Harlow
    Good morning Laura and thank you for taking the time to leave a review. We are very grateful for your 5 star rating and super comments for the Marshall Volkswagen Harlow team. Kind regards, Jason, Marshall Motor Group
  • Rating 5.0
    Stuart Walsham was excellent in explaining all aspects of mobility. We found it very easy and amazing how very little was needed by myself. It took all the worry away. Thank you
    Response from Marshall Volkswagen Harlow
    Good morning Stuart and thank you for taking the time to leave a review. We are very grateful for your 5 star rating and super comments for the Marshall Volkswagen Harlow team. Kind regards, Jason, Marshall Motor Group
  • Rating 5.0
    Amazing service
    And very helpful members helping me with all my enquiries
    Response from Marshall Volkswagen Harlow
    Good morning and thank you for taking the time to leave a review. We are very grateful for your 5 star rating and super comments for the Marshall Volkswagen Harlow team. Kind regards, Jason, Marshall Motor Group
  • Rating 4.0
    4 stars
    Response from Marshall Volkswagen Harlow
    Good morning Iveta and thank you for taking the time to leave a review. We are very grateful for your 5 star rating and super comments for the Marshall Volkswagen Harlow team. Kind regards, Jason, Marshall Motor Group
  • Rating 5.0
    Excellent service and Ivan is amazing such a lovely person and make you feel relaxed and at ease while he does all the hard work couldn’t be happier with the outcome highly recommended
    Response from Marshall Volkswagen Harlow
    Good morning and thank you for taking the time to leave a review. We are very grateful for your 5 star rating and super comments for Ivan and the Marshall Volkswagen Harlow team. Kind regards, Jason, Marshall Motor Group
  • Rating 5.0
    Extremely helpful, the experience was great.
    Response from Marshall Volkswagen Harlow
    Good morning Andrew and thank you for taking the time to leave a review. We are very grateful for your 5 star rating and super comments for the Marshall Volkswagen Harlow team. Kind regards, Jason, Marshall Motor Group
  • Rating 5.0
    Was very polite and help full and very friendly
    Response from Marshall Volkswagen Harlow
    Good morning Josiah and thank you for taking the time to leave a review. We are very grateful for your 5 star rating and super comments for the Marshall Volkswagen Harlow team. Kind regards, Jason, Marshall Motor Group
  • Rating 5.0
    Great service as always from your team
    Response from Marshall Volkswagen Harlow
    Hi Wayne and thanks for taking the time to leave us a review. We really appreciate it! Have a lovely rest of your day. Kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    As always top notch service . Bill was very friendly and efficient . Cannot fault VW
    Response from Marshall Volkswagen Harlow
    Thank you for taking the time to review Marshall Volkswagen Harlow and for your kind words! We really appreciate it! Kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Everything was great and it took less than estimated time . Thank you
    Response from Marshall Volkswagen Harlow
    Good afternoon Daniel and thank you for taking the time to leave your 5 star review for the team at Marshall Volkswagen Harlow, we really appreciate it. Kind regards, Laura, Marshall Motor Group.
  • Rating 5.0
    Very impressed with dilip, he kept me up to date the whole way through the process keeping me informed about my new car the whole time, he was very friendly and very helpful and explained everything clearly, I’m very happy with my new car and the service that they provided thanks
    Response from Marshall Volkswagen Harlow
    Good evening Simmone and thank you for taking the time to leave your feedback and 5 star review for Dilip and the team at Marshall Volkswagen Harlow, we really appreciate it. Kind regards, Jason, Marshall Motor Group
  • Rating 5.0
    Outstanding ivan went above an beyond to cater for our needs
    Response from Marshall Volkswagen Harlow
    Good evening Chelsea and thank you for taking the time to leave your feedback and 4 star review for Ivan and the team at Marshall Volkswagen Harlow, we really appreciate it. Kind regards, Jason, Marshall Motor Group

Similar Motability Scheme dealers