Motability Scheme at Vertu Citroen Harlow

Motability Scheme at Vertu Citroen Harlow

4.9
Rating 4.9
(35 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Citroen Harlow

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Our trained Motability specialists are here to support you throughout the duration of your lease.

Vertu Citroen Harlow can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Vertu Citroen Harlow on 03300423011 to make an appointment with our Motability specialist.

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Contact information

Address
Edinburgh Way
Harlow
Harlow CM20 2DS
GB
Get directions
Phone Number
Call Vertu Citroen Harlow on 0330 042 3011
0330 042 3011
0330 042 3011
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Georgia Booker
  • Joseph Marah
  • Isaac Newman-Fathers
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Thomas Braham
  • Emma Gamble
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Citroen Harlow

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Citroen Harlow

  • Rating 5.0
    Great customer service, everyone was polite and courteous. Georgia was brilliant in answering any queries and was very knowledgeable. Highly recommend!
    Response from Vertu Citroen Harlow
    Dear Tracy

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a great experience with our team at Vertu Citroen Harlow. It's fantastic to know that Georgia was able to assist you effectively and that her knowledge made a positive impact on your visit. Your recommendation means a lot to us, and we are grateful for your kind words. We look forward to welcoming you back in the future and continuing to provide you with excellent service.

    Best regards, Dawn
    The Vertu Citroen Harlow Team
  • Rating 5.0
    Excellent
    Response from Vertu Citroen Harlow
    Dear John

    Thank you for taking the time to leave us a review. We are thrilled to hear that you had an excellent experience with us at Vertu Citroen Harlow. Your feedback is incredibly valuable, and we're pleased to know that our services met your expectations.

    We always strive to provide the best possible service to our customers, and your input helps us to continue improving. If there is anything specific you feel we could do to enhance your experience further, please don't hesitate to let us know.

    Thank you once again for your kind words and for choosing the Motability Scheme with us. We look forward to serving you again in the future.

    Best regards,

    Dawn
    Vertu Citroen Harlow Team
  • Rating 5.0
    Very helpful good at giving advice
    Response from Vertu Citroen Harlow
    Hi Graham, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Very easy handover fantastic customer service
    Response from Vertu Citroen Harlow
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
  • Rating 5.0
    V good
    Response from Vertu Citroen Harlow
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
  • Rating 5.0
    Very efficient seamless professional service.
    Response from Vertu Citroen Harlow
    Good afternoon Harry. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Brilliant got shown around all the cars available , helped me make a good choice ,
    Couldn’t thank Jack enough.
    Helped me set up the car and got us going , thank you so much highly recommend
    Response from Vertu Citroen Harlow
    Good afternoon, Daniel . Thank you so much for your kind words! We are so happy to hear that Jack was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
  • Rating 5.0
    Great service, would recommend
    Response from Vertu Citroen Harlow
    Hi Kim, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Very friendly and professional, thank you so much
    Response from Vertu Citroen Harlow
    HI Amanda Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    I had a good experience looking for a car I got to have a look inside cars and I got to test drive one and it was perfect couldn’t thank Jack enough he was so helpful and patient with us , thank you again
    Response from Vertu Citroen Harlow
    Thank you so much for your kind words! We are so happy to hear that Jack was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
  • Rating 5.0
    Fantastic experience
    Response from Vertu Citroen Harlow
    Good morning Anthony. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Very helpful person from citreon dealership. Made the process easy and understandable
    Joe Marsh was fantastic and extremely helpful
    Response from Vertu Citroen Harlow
    Thank you so much for your kind words! We are so happy to hear that Joe was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew
  • Rating 5.0
    My experience was fantastic. Joe couldn't had been more helpful. Explained everything and answered my questions
    Response from Vertu Citroen Harlow
    Thank you so much for your kind words! We are so happy to hear that Joe was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew
  • Rating 5.0
    Listening to what questions I asked and answered. Friendly and giving good advice on what car will support my needs
    Response from Vertu Citroen Harlow
    Good afternoon Frazer. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    V good
    Response from Vertu Citroen Harlow
    Hi Stephen. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry
  • Rating 5.0
    Lovely professional salesman who was very courteous.AP
    Response from Vertu Citroen Harlow
    Thank you for taking your time to leave this great review! Kind regards, Liza.
  • Rating 5.0
    Joseph was lovely and friendly and very helpful and put us at ease throughout the experience
    Response from Vertu Citroen Harlow
    Hi Amanda, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. Many thanks Keith
  • Rating 5.0
    Joe was extra helpful and made it a easy transition
    Response from Vertu Citroen Harlow
    Good Morning, Amanda. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Joe and the team. We hope to see you again soon. Happy motoring, Danielle
  • Rating 5.0
    Jack was great to deal with
    Response from Vertu Citroen Harlow
    Hi Jodi-Lee. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism and we are very happy to hear that you enjoyed your experience with Jack. We hope to see you again in the future. Kind regards, Kerry
  • Rating 5.0
    Friendly, Fast , start to finish
    Response from Vertu Citroen Harlow
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.

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