Motability Scheme at Norton Way Honda

4.9
Rating 4.9
(21 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 10:00 - 16:00

Contact information

Address
Norton Way North
Letchworth Garden City
Hertfordshire SG6 1BL
GB
Phone Number
Call Norton Way Honda Letchworth on 01462 559820
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Scott Hay
  • Peter Harris
  • Mark Meredith
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 14:30
SundayClosed

Motability service specialists:

  • Bryan Smith
  • Tracy Brooks
  • Annas Nasrawe
  • Liam Lock
We recommend calling and booking an appointment before visiting.
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Accessibility features at Norton Way Honda Letchworth

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Norton Way Honda Letchworth

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Norton Way Honda Letchworth can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Norton Way Honda Letchworth on 01462559820 to make an appointment with our Motability specialist.

Reviews at Norton Way Honda Letchworth

  • Rating 5.0
    Highly recommend
    Response from Norton Way Honda Letchworth
    Good morning Peter G. Thank you for the 5 stars and kind words we are happy we could help and hope to welcome you back again soon. Take care - Norton Way Honda.
  • Rating 5.0
    Mark put me at ease emediatly and was efficient from begining to end.
    I felt that I could ask him any questions and nothing was too much trouble .
    Mark made the process very easy and pleasant . I would recommend this dealership because of Mark .
    Response from Norton Way Honda Letchworth
    Good morning Alix N. Thank you for the 5 stars and kind words we are happy we could help and hope to welcome you back again soon. Take care - Norton Way Honda.
  • Rating 5.0
    Fantastic
    Response from Norton Way Honda Letchworth
    Good morning Ian C. Thank you for the 5 stars! Happy to hear you had a fantastic service. Take care - Norton Way Honda.
  • Rating 5.0
    Very good customer service we received specially mark motability specialist who provided very good customer service.we are very happy.
    Many thanks Honda Letchwort
    Response from Norton Way Honda Letchworth
    Good morning Labibah H. Thank you for the 5 stars! Happy we could help and we will be sure to pass on your compliments. Take care - Norton Way Honda.
  • Rating 5.0
    Highly Satisfied with them
    Response from Norton Way Honda Letchworth
    Good morning Peter, thank you for the 5 stars! Take care - Norton Way Honda.
  • Rating 5.0
    Very good customer service
    Response from Norton Way Honda Letchworth
    Good morning Labibah H, thank you for the 5 stars happy you had a very good service with us. Take care - Norton Way Honda.
  • Rating 5.0
    Friendly Very easy to ask questions and make you very comfortable
    Response from Norton Way Honda Letchworth
    Good afternoon Ian C, thank you for the 5 stars! We are happy you received a very good service. Take care - Norton Way Honda.
  • Rating 5.0
    Mark was brilliant talked me through everything.
    Response from Norton Way Honda Letchworth
    Good morning Angela. Thank you for the 5 stars! We will be sure to pass on your compliments to the team. Take care - Norton Way Honda.
  • Rating 5.0
    Please with the service provided esp by Simon!
    Response from Norton Way Honda Letchworth
    Hi Peng, thank you for the 5* rating! All the best - Norton Way Honda.
  • Rating 5.0
    Superb Honda Letchworth service every time! Thanks

    Response from Norton Way Honda Letchworth
    Hello Nicola, thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! All the best – Norton Way Honda.
  • Rating 4.0
    Great service in collecting and delivering my car . Super clean xx
    Response from Norton Way Honda Letchworth
    Good morning Julie, thank you for your review! We are pleased to hear about your excellent experience at our dealership, we always strive to provide top customer service. We look forward to seeing you again soon! All the best - Norton Way Honda.
  • Rating 5.0
    Fantastic service
    Response from Norton Way Honda Letchworth
    Good morning Alison, thank you for your lovely review, it is much appreciated! We look forward to seeing you at our dealership again soon. Best wishes - Norton Way Honda.
  • Rating 4.0
    Very good, friendly service. As a disabled customer, it was very difficult to find parking, which I feel needs some consideration
    Response from Norton Way Honda Letchworth
    Good morning Karen, thank you for the five stars it is much appreciated and we will be sure to pass on your comments to the team. Kind regards - Norton Way Honda.
  • Rating 5.0
    A very good all round service
    Response from Norton Way Honda Letchworth
    Good morning Gillian, we are very happy to have provided you with such a positive experience and will pass along your comments to the team here at Norton Way Honda! We look forward to your next visit! Take care - Norton Way Honda.
  • Rating 5.0
    Excellent service from Norton Way Honda as always! I’m a MOTABILITY customer and was originally due to drive over and wait for my MOT service to be done. But the service team rang me on the day 3 1/2 hours before it was due and offered to come straight to my home, collect my car and return it as soon as possible. I was delighted and very grateful as I wasn’t feeling too well and it made my life a lot easier. Thank you so very much for always being such a lovely, friendly, welcoming and helpful team of people.
    Response from Norton Way Honda Letchworth
    Hi Nicola, thank you for taking the time to write us a great review! We are so pleased to hear you had an excellent experience with us and will pass on your compliments to the team here! We look forward to welcoming you back again soon. All the best - Norton Way Honda.
  • Rating 5.0
    Excellent customer service Alison R
    Response from Norton Way Honda Letchworth
    Hello, thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! All the best – Norton Way Honda.
  • Rating 5.0
    Very grateful to your dealership for collecting and returning my vehicle for its MOT, both drivers were lovely and very polite. I also appreciate the person who dealt with booking it in. You clearly choose your staff with care and for those I have met and/or spoken to, you have some special people there. Excellent service... thank you. Jane Willoughby 🌞🌞🌞🌞🌞
    Response from Norton Way Honda Letchworth
    Good morning, and thank you for taking the time to leave us such a positive review! We are delighted to hear that the service was excellent and that your experience in our garage was a pleasant one!! We hope to hear from you again in the near future. Best wishes - Norton Way Honda.
  • Rating 5.0
    First class customer service from Steve!!!
    Response from Norton Way Honda Letchworth
    Hello, thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! All the best - Norton Way Honda.
  • Rating 5.0
    Good customer service, safe pick up and return of vehicle after service /MOT Polite staff
    Response from Norton Way Honda Letchworth
    Hi Gillian, thank you for taking the time to write us a 5* review! We always appreciate feedback from customers and are pleased to hear you found our service excellent. We will pass on your compliments to the team and look forward to welcoming you back again soon. All the best - Norton Way Honda.
  • Rating 5.0
    Lady I spoke to over the phone was very helpful and the man who picked up my car and then bought it back was really helpful too.
    Response from Norton Way Honda Letchworth
    Hi Debbie, thank you for taking the time to write us a lovely review! We are so pleased to hear you enjoyed your experience with us. We look forward to welcoming you back again soon. All the best - Norton Way Honda.

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