Motability Scheme at Norton Way Nissan

4.9
Rating 4.9
(207 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 10:00 - 16:00

Contact information

Address
Norton Way North
Letchworth
Hertfordshire SG6 1BL
GB
Phone Number
Call Norton Way Nissan on 01462 754542
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Adam Ashley
  • Laura Marshall
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Michael Hunter
  • Tahnee Butler
We recommend calling and booking an appointment before visiting.
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Accessibility features at Norton Way Nissan

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Norton Way Nissan

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Norton Way Nissan can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Norton Way Nissan on 01462754542 to make an appointment with our Motability specialist.

Reviews at Norton Way Nissan

  • Rating 5.0
    Great job done by Nissan garage.
    Response from Norton Way Nissan
    Hello Jaspar G.,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a great experience with our team at Norton Way Nissan. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Norton Way Nissan
  • Rating 5.0
    Excellent so understanding to my needs very patient, keeping me informed all along from when I first placed the order right up to collection .
    Response from Norton Way Nissan
    Dear Barbara M.,

    Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with us at Norton Way Nissan. Understanding and meeting your needs is our top priority, and it's great to know that our team was able to keep you informed and provide the patience and support you deserved throughout the process. Your feedback is incredibly valuable to us, and we are delighted that you are satisfied with your experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Warm regards,

    Norton Way Nissan
  • Rating 5.0
    The motobility agent Adam was very helpful and made it a very easy process
    Response from Norton Way Nissan
    Good morning Melvin T. Thank you for the 5 star review and kind words. Happy we could help and we will pass on your compliments to Adam. Kind regards - Norton Way Nissan
  • Rating 5.0
    Excellent service by Adam who was very helpful and explained everything
    Response from Norton Way Nissan
    Good morning Julian S. Thank you for the 5 star review and kind words. Happy we could help and we will pass on your compliments to Adam. Kind regards - Norton Way Nissan
  • Rating 5.0
    Very helpful and knowledgeable, made me feel welcome. Would definitely recommend for other motability customers.
    Response from Norton Way Nissan
    Good morning Debra B. Thank you for the 5 star review and kind words. Happy we could help. Kind regards - Norton Way Nissan
  • Rating 5.0
    All very good
    Response from Norton Way Nissan
    Good afternoon Sara W. Thank you for the 5 star review and kind words. Happy we could help. Kind regards - Norton Way Nissan
  • Rating 5.0
    Fantastic service. Communication was excellent. Car collected, serviced and returned at agreed time.
    Response from Norton Way Nissan
    Good afternoon Jacqueline C. Thank you for the 5 star review and kind words. Happy we could help and we are pleased to hear that your experience with us was fantastic. Kind regards - Norton Way Nissan.
  • Rating 5.0
    Adam so much help can't thank u enough 5 stars
    Response from Norton Way Nissan
    Good afternoon Shaleen F, Thank you for the 5 star review and kind words. Happy we could help. Kind regards - Norton Way Nissan.
  • Rating 5.0
    Very lovley man to deal with service was 10-10 thank u
    Response from Norton Way Nissan
    Good afternoon Shaleen F, Thank you for the 5 star review and kind words. Happy we could help. Kind regards - Norton Way Nissan.
  • Rating 5.0
    Logan was very helpful and knowledgeable during each step of the process of ordering my new car.
    Response from Norton Way Nissan
    Hello Ronnie B.,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Logan was able to assist you effectively throughout the process of ordering your new car. Providing knowledgeable and helpful service is something we strive for, and it's wonderful to know that Logan delivered on that promise.

    Your feedback is greatly appreciated and will be shared with Logan and the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing Norton Way Nissan.

    Best regards,

    Norton Way Nissan
  • Rating 5.0
    Very helpful and informative
    Response from Norton Way Nissan
    Good afternoon Ricky W. Thank you for the 5 star review happy we could help. Kind regards - Norton Way Nissan.
  • Rating 5.0
    Adam was very helpful
    Response from Norton Way Nissan
    Good afternoon Albie D. Thank you for the 5 star review happy we could help. We will pass on your compliments to Adam. Kind regards - Norton Way Nissan.
  • Rating 5.0
    Excellent as always
    Response from Norton Way Nissan
    Good morning Frederick M, Thank you for the 5 star review happy we could help. We will pass on your compliments to the team. Kind regards - Norton Way Nissan.
  • Rating 5.0
    Adam was absolutely fantastic couldn't fault him
    Response from Norton Way Nissan
    Good morning Fiona M, Thank you for the 5 star review happy we could help. We will pass on your compliments to Adam. Kind regards - Norton Way Nissan.
  • Rating 5.0
    Incredible experience from start to finish
    Response from Norton Way Nissan
    Hello Sonny,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had an incredible experience from start to finish. Providing excellent service is our top priority, and your feedback is truly appreciated. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again at Norton Way Nissan.

    Best regards,
    Norton Way Nissan
  • Rating 5.0
    Very good 5star
    Response from Norton Way Nissan
    Good morning Casey Y. Thank you for the 5-stars and kind words. We will pass on your compliments to the team. Kind regards - Norton Way Nissan
  • Rating 5.0
    Excellent. From start to finish, professional, good communication and friendly
    Response from Norton Way Nissan
    Good afternoon Tina G. Thank you for the 5-stars and kind words. We are pleased to hear that your experience was excellent from start to finish. Kind regards - Norton Way Nissan
  • Rating 5.0
    Logan was amazing 5*
    He showed me where everything is in my new car and made it very clear if I have any questions just phone him and ask him 😊
    Response from Norton Way Nissan
    Good afternoon Skye G. Thank you for the 5-stars and kind words. We will pass on your compliments to Logan. Kind regards - Norton Way Nissan
  • Rating 5.0
    Brilliant customer care, Adam was very helpful and kept us up to date at all times
    Response from Norton Way Nissan
    Good afternoon Wendy A. Thank you for the 5-stars and kind words. We will pass on your compliments to Adam. Kind regards - Norton Way Nissan
  • Rating 5.0
    Logan was very helpful and explained everything very well to us both
    Response from Norton Way Nissan
    Dear Skye G.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that Logan was able to assist you effectively and provide clear explanations. Your feedback is incredibly valuable to us, and it’s great to know that you had a positive experience at Norton Way Nissan. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Norton Way Nissan

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