Motability Scheme at Gates of Waltham Cross Ford

4.8
Rating 4.8
(181 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 10:00 - 16:00

Welcome to Gates of Waltham Cross Ford

Established in 1920, Gates are a family-owned and operated Ford Main Dealer group with locations across Essex, Hertfordshire and London including the welcoming dealership in Enfield.

Our friendly team of Motability Scheme Specialists have a wealth of experience regarding the Motability Scheme. Whether it is your first car or you are looking to renew, we will be on hand every step of the way to ensure that your application is seamless and worry-free. We have a huge range of Ford vehicles available and we'd welcome the opportunity to discuss your individual requirements and help you find the vehicle that's right for you.

Contact Gates of Waltham Cross Ford on 02039126079 to make an appointment with our Motability specialist.

Contact information

Address
91-93 Eleanor Closs Road
Waltham Cross EN8 7JW
GB
Phone Number
Call Gates of Waltham Cross Ford on 020 3912 6079
Email
Reviews
Visit dealer website

Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Courtney Teer-Payne
  • Huseyin Demirkiran
  • Reece Walker
  • Tia Foreman
  • Michael Hart
We recommend calling and booking an appointment before visiting. Please call 020 3912 6053 to book in a service or MOT.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:30
Tuesday07:30 - 18:30
Wednesday07:30 - 18:30
Thursday07:30 - 18:30
Friday07:30 - 18:30
Saturday08:00 - 13:30
SundayClosed

Motability service specialists:

  • Yiannakis Joannou
  • David Howell
  • Shamari Campbell-Simpson
We recommend calling and booking an appointment before visiting. Please call 020 3912 6053 to book in a service or MOT.
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Accessibility features at Gates of Waltham Cross Ford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Gates of Waltham Cross Ford

  • Rating 5.0
    Just an excellent experience from start to finish
    Response from Gates of Waltham Cross Ford
    Thank you for your kind words - we're glad to have been of service! Take care, Alison - Gates Ford.
  • Rating 5.0
    Great customer service made the purchase stress free.
    Thank you.
    Response from Gates of Waltham Cross Ford
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards, Alison - Gates Ford.
  • Rating 5.0
    Highly recommend! Shamari simpson went above and beyond to make everything go smoothly!
    Response from Gates of Waltham Cross Ford
    Hi Urszula, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your experience with Shamari, we hope to see you again soon! Kind regards, Alison - Gates Ford.
  • Rating 5.0
    Tia has been so patient and helpful we can’t thank her enough. She tried so hard to find us the right vehicle and now has found us one and we collect it on Friday. Thank you so much.
    Response from Gates of Waltham Cross Ford
    Hi Laura, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Tia receives recognition for her fantastic customer service which she provided to you. Kind regards, Alison - Gates Ford.
  • Rating 1.0
    Woeful experience. Vehicle health check came back with Urgent attention marker but with no contact from Gates. It took 2 days just for a service and brake pad change.
    Response from Gates of Waltham Cross Ford
    Hello Pareskevou P. Thank you for taking the time to leave us a review about your visit. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will look into your concerns in more depth. Kind Regards, Alison - Gates Ford.

    Following on from the above, please can you email marketing@gates.co.uk with your contact details so that we can arrange for the manager to contact you regarding this. Many thanks, Alison - Gates Ford.
  • Rating 5.0
    Very good service, seen without delay, very helpful (I’ve never purchased a vehicle in this way before), all our needs were dealt with professionally.
    Response from Gates of Waltham Cross Ford
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards, Alison - Gates Ford.
  • Rating 5.0
    Nice staff also nice experience
    Response from Gates of Waltham Cross Ford
    Dear Selin, thank you for your kind words - we're glad to have been of service! Best wishes, Sandra - Gates Ford
  • Rating 5.0
    Fantastic
    Response from Gates of Waltham Cross Ford
    Dear Hasan, thank you for your kind words - we're glad to have been of service! Kind regards, Sandra - Gates Ford
  • Rating 5.0
    Had the best experience at the Waltham cross branch. I was served by Tia - she gave the best advice and support in my process of getting a new car. Really happy!
    Response from Gates of Waltham Cross Ford
    Dear Olusola, thank you so much for your kind words! We are so happy to hear that Tia was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Best wishes, Sandra - Gates Ford
  • Rating 5.0
    Really helpful and Tia made me feel so comfortable ordering my first car!
    Response from Gates of Waltham Cross Ford
    Dear Rebecca, thank you for the great review and the feedback on Tia, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards, Sandra - Gates Ford
  • Rating 5.0
    The dealers were very helpful
    Response from Gates of Waltham Cross Ford
    Dear Bernard, thank you for your kind words - we're glad to have been of service! Best wishes, Sandra - Gates Ford
  • Rating 5.0
    Great
    Response from Gates of Waltham Cross Ford
    Dear Anna, Thank you for your high star rating. Best wishes, Sandra - Gates Ford
  • Rating 5.0
    As usual friendly and courteous.
    Response from Gates of Waltham Cross Ford
    Dear Vernice, thank you for your kind words - we're glad to have been of service! Best wishes, Sandra - Gates Ford
  • Rating 5.0
    Really customer friendly
    Response from Gates of Waltham Cross Ford
    Dear Annette, thank you for your kind words - we're glad to have been of service! Best wishes, Sandra - Gates Ford
  • Rating 5.0
    Good
    Response from Gates of Waltham Cross Ford
    Dear Maria, thank you for your high star rating. Best wishes, Sandra - Gates Ford
  • Rating 5.0
    Very simple and there timings for delivery spot on. Enjoyed the video.
    Response from Gates of Waltham Cross Ford
    Dear Janet, thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards, Sandra - Gates Ford
  • Rating 5.0
    Fantastic and very reassuring
    Response from Gates of Waltham Cross Ford
    Hi Graziella, thank you for your kind words - we're glad to have been of service! Best wishes, Sandra - Gates Ford
  • Rating 5.0
    Excellent
    Response from Gates of Waltham Cross Ford
    Dear Graziella, thank you for your high star rating. Best wishes, Sandra - Gates Ford
  • Rating 5.0
    Friendly staff and helpful
    Response from Gates of Waltham Cross Ford
    Hi Trevor, thank you for your kind words - we're glad to have been of service! Kind regards, Sandra - Gates Ford
  • Rating 5.0
    We were going to shop around but went to Ford first. We didn't go anywhere else, no need. We got a Ford Kuga and had an exceptional service, first with Hussein and finished the sale with George. It was good old fashioned service, which is sadly lacking in many establishments these days. Since having the car we have had several courtesy calls from George, to see how we are getting on. We have even gone back to the showroom to have them show us how a couple of things we couldn't remember how they worked. No question is too much for them. I would not hesitate to use them again
    We are enjoying the car as well. It's exactly what I needed.
    Response from Gates of Waltham Cross Ford
    Hi Katina, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that the staff involved receive recognition for their fantastic customer service. Kind regards, Alison - Gates Ford.

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