Motability Scheme at Gates of Waltham Cross

4.8
Rating 4.8
(216 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 10:00 - 16:00
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Welcome to Gates of Waltham Cross

Established in 1920, Gates are a family-owned and operated Ford Main Dealer group with locations across Essex, Hertfordshire and London.

Our friendly team of Motability Scheme Specialists have a wealth of experience regarding the Motability Scheme. Whether it is your first car or you are looking to renew, we will be on hand every step of the way to ensure that your application is seamless and worry-free. We have a huge range of Ford vehicles available and we'd welcome the opportunity to discuss your individual requirements and help you find the vehicle that's right for you.

Contact Gates of Waltham Cross on 01992666906 to make an appointment with our Motability specialist.

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Contact information

Address
91-93 Eleanor Closs Road
Waltham Cross EN8 7FU
GB
Get directions
Phone Number
Call Gates of Waltham Cross on 01992 666906
01992 666906
01992 666906
Website

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Email

Email us

Reviews

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Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Courtney Teer-Payne
  • Harry Cordery
  • Tia Foreman
  • Michael Hart
We recommend calling and booking an appointment before visiting. Please call 020 3912 6053 to book in a service or MOT.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:30
Tuesday07:30 - 18:30
Wednesday07:30 - 18:30
Thursday07:30 - 18:30
Friday07:30 - 18:30
Saturday08:00 - 13:30
SundayClosed

Motability service specialists:

  • Ben Small
  • David Howell
We recommend calling and booking an appointment before visiting. Please call 020 3912 6053 to book in a service or MOT.
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Accessibility features at Gates of Waltham Cross

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Gates of Waltham Cross

  • Rating 5.0
    The agent is always very polite and respectful, she is very helpful and answers all questions, nothing no trouble for her
    Response from Gates of Waltham Cross
    Hi Eva, Thank you for your kind words - we're glad to have been of service! Many Thanks, Harry - Gates Ford
  • Rating 5.0
    Visited Gates at Waltham Cross on Tuesday 28th Jan 25 for a Full Service.

    Amazing as Always, an absolute breeze from start to finish.

    Booked appointment over the phone, instant confirmation sent to my phone with regular updates and a simple online hassle free check in which you can do 48hrs prior to your visit.
    Regular updates and guidance of what to expect.

    Gates have moved since collecting my new vehicle back in 2023 from Enfield to Waltham Cross and although it's just a couple of miles up the road, I decided to book the wait on site option rather than collect later in the day.
    Greeted with a Lovely warm welcome on arrival, clean, warm and friendly waiting area with lots of free hot refreshments and very clean customer toilets.
    I arrived for my 2pm appointment was Extremely well looked after and was heading home before 4pm, the staff onsite regularly ask if your OK, if you need anything and genuine care about their customers, if I could give 20 marks out of 10 I wouldn't hesitate to do so. Best Customer Service Ever, even sent me a personalised video of my vehicles health check.
    Keep up the Great work guys !
    Response from Gates of Waltham Cross
    Hi Sharon, thank you for the great review! We really appreciate you taking the time to leave feedback. We look forward to seeing you again soon. Many Thanks, Harry - Gates Ford
  • Rating 4.0
    Thay was very good and told me wat I wanted to no
    Response from Gates of Waltham Cross
    Hi Carolyn, Thank you for your kind words - we're glad to have been of service! Many Thanks, Harry - Gates Ford
  • Rating 5.0
    Salesman Harry and everyone else was very friendly and extremely nice very happy with the service.
    Response from Gates of Waltham Cross
    Hi Janet, Thank you for your kind words - we're glad to have been of service! - Lucy
  • Rating 5.0
    Very good service and very efficient well done all the team at ford
    Response from Gates of Waltham Cross
    Hi Stanley, Thank you for your high star rating - Lucy
  • Rating 5.0
    Tia Foreman at Gates Waltham Cross is an absolute gem.
    Response from Gates of Waltham Cross
    Hi, Mofoluke, Thank you for your kind words - we're glad that Tia was of service! Many thanks - Harry
  • Rating 5.0
    Really good. All the team very knowledgeable and explained all our options. Made the decision very simple.
    Response from Gates of Waltham Cross
    Hi Janet. Thank you for your kind words - we're glad to have been of service! Many Thanks, Harry - Gates Ford.
  • Rating 5.0
    The staff were excellent so polite and helpful. I am truly happy with the service.
    Response from Gates of Waltham Cross
    Hi Maria. Thank you for your kind words - we're glad to have been of service! Many Thanks Harry - Gates Ford.
  • Rating 5.0
    Excellent
    Response from Gates of Waltham Cross
    Hi Charity. Thank you for your kind words - we're glad to have been of service! Many thanks Harry - Gates Ford
  • Rating 5.0
    Excellent service from start to finish
    Courtney was helpful right up to the last minute
    Response from Gates of Waltham Cross
    Hi Sarah. Thank you so much for your kind words! We are so happy to hear that Courtney was able to provide you with excellent service. Many Thanks Harry - Gates Ford
  • Rating 4.0
    It was great Courtney was so helpful
    Response from Gates of Waltham Cross
    Hi Aziz. Thank you for the great review and the feedback on Courtney we really appreciate it! Many Thanks Harry - Gates Ford
  • Rating 5.0
    Excellent service from Courtney
    Response from Gates of Waltham Cross
    Hi Colin. Thank you for the great review and the feedback on Courtney. Many thanks Harry - Gates Ford
  • Rating 5.0
    The Ford people were very-very polite and kind. Straight forward, and nothing to worry about.
    Response from Gates of Waltham Cross
    Hi Franklin. Thank you for your kind words - we're glad to have been of service! Many thanks Harry - Gates Ford
  • Rating 5.0
    It was a very enjoyable seamless experience. I felt so welcome and will definitely be popping back in just to have a coffee and a chitchat with Tia And she really explained everything to me and I couldn’t be more happier with the car

    So a big thank you to Tia and the rest of the team
    Response from Gates of Waltham Cross
    Hello Logan. Thank you for the great review and the feedback on Tia, we really appreciate it. We look forward to welcoming you back to the business again soon. Many thanks Harry - Gates Ford
  • Rating 5.0
    I walked into your showrooms on an off chance feeling quite deflated by other places but when I walked into yours, it was very friendly. I got introduced to the lovely Tia very quickly. And she guided me through the whole experience. I ended up buying the car just because I liked her so much also it is a pretty cool.
    Response from Gates of Waltham Cross
    Hello Logan. Thank you for your kind words - we're glad to have been of service! I will let Tia know of your kind words. Many thanks Harry - Gates Ford
  • Rating 2.0
    Software update, car cleaned, full service car not cleaned ?
    Response from Gates of Waltham Cross
    Hi Noel, Thank you for taking your time to review. Please send your contact details to marketing@gates.co.uk and a manager will be in touch about your experience. Many thanks Harry - Gates Ford.
  • Rating 5.0
    Courtney made the process very easy. She was very friendly and easy to deal with.
    Response from Gates of Waltham Cross
    Hi Michelle. Thank you so much for your kind words! We are so happy to hear that Courtney was able to provide you with excellent service. Thank you again for your positive review! Many thanks, Harry - Gates Ford.
  • Rating 5.0
    Very good service
    Response from Gates of Waltham Cross
    Hi Gilbert. Thank you for choosing us for your Motability car! We look forward to seeing you again soon. Many thanks, Lucy - Gates Ford
  • Rating 5.0
    Great experience very polite customer service… brilliant
    Response from Gates of Waltham Cross
    Hi Kostas. Thank you for the great feedback! Lucy - Gates Ford
  • Rating 5.0
    Courtney was a pleasure to work with. Incredible communication, knowledge and all round customer service. They made this purchasing process so effortless.
    Response from Gates of Waltham Cross
    Hi Armia. Thank you so much for your kind words! We are so happy to hear that Courtney was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Lucy - Gates Ford

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