Motability Scheme at Vertu Vauxhall Waltham Cross

4.9
Rating 4.9
(390 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Vauxhall Waltham Cross

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Vauxhall Waltham Cross can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Vauxhall Waltham Cross on 03445586960 to make an appointment with our Motability specialist.

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Contact information

Address
South Side
Eleanor Cross Road
Waltham Cross EN8 7HG
GB
Get directions
Phone Number
Call Vertu Vauxhall Waltham Cross on 0344 558 6960
0344 558 6960
0344 558 6960
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Paul Smith
  • Tipo Zaman
  • Mitau Mitau
  • Shamim Ahmed
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Rebecca Boultwood
  • Dylan Hurley
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Vauxhall Waltham Cross

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Vauxhall Waltham Cross

  • Rating 5.0
    Brilliant what else can I say.
    Response from Vertu Vauxhall Waltham Cross
    Dear Ann

    Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with us at Vertu Vauxhall Waltham Cross. Your kind words and perfect rating mean a lot to our team, and we are delighted to have been able to assist you with your mobility needs. If you ever need further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Keith
  • Rating 5.0
    Went smoothly
    Response from Vertu Vauxhall Waltham Cross
    Hello Raymond,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that your experience with the Motability Scheme at Vertu Vauxhall Waltham Cross went smoothly. Providing excellent service is our top priority, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Keith
  • Rating 5.0
    Excellent
    Response from Vertu Vauxhall Waltham Cross
    Hello Sasha C.,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had an excellent experience with us at Vertu Vauxhall Waltham Cross. Your feedback is incredibly important to us, and it motivates our team to continue delivering the best service possible. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again soon!

    Best regards,
    Liza.
  • Rating 5.0
    Lovely staff, efficient service and excellent complimentary wash and clean
    Response from Vertu Vauxhall Waltham Cross
    Dear Saroj C.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had a positive experience with our team at Vertu Vauxhall Waltham Cross. Our staff takes great pride in providing efficient service, and we are delighted that you appreciated the complimentary wash and clean. Your kind words and perfect rating mean a lot to us and motivate us to continue delivering excellent service to all our customers.

    We look forward to welcoming you back in the future!

    Best regards,
    Liza
  • Rating 3.0
    Service was excellent and a good company
    But when upon booking I wasn’t advised about a 48 pound fee for the collection
    I was advised to choose collection as I had just a baby but wasn’t informed on the fee
    Response from Vertu Vauxhall Waltham Cross
    Good afternoon Jazmine. Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with your information we can certainly have this looked into further for you. Please quote ref YXT3JJ0309 Kind regards, Dean
  • Rating 5.0
    Very good service , would recommend
    Response from Vertu Vauxhall Waltham Cross
    Hello Linda,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received very good service and that you would recommend us. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best possible service to all our customers. If you ever need any assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza.
  • Rating 5.0
    Paul was informative Nice guy. X
    Response from Vertu Vauxhall Waltham Cross
    Hello Terry,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Paul was able to provide you with the information you needed and that you found him to be a nice guy. Your feedback means a lot to us, and we're delighted to know you had a positive experience at Vertu Vauxhall Waltham Cross. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Kerry
  • Rating 5.0
    Very helpful and understanding to my needs. Thank you. I will definitely be coming back.
    Response from Vertu Vauxhall Waltham Cross
    Dear Hanife

    Thank you so much for your wonderful review! We are thrilled to hear that you found our service helpful and understanding to your needs. Your satisfaction is our top priority, and it's great to know that you plan on returning. We look forward to welcoming you back to Vertu Vauxhall Waltham Cross in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    Dean
  • Rating 5.0
    Very good service from all concerned.
    Response from Vertu Vauxhall Waltham Cross
    Hello Carol,

    Thank you for your wonderful review! We're thrilled to hear you received great service from our team at Vertu Vauxhall Waltham Cross. Your feedback is valuable, and we're glad we met your expectations. If you need anything else, please reach out. We look forward to serving you again.

    Best regards,
    Kerry
  • Rating 5.0
    Our experience was amazing. Tipo Zanan was courteous, informative and very attentive. He made our experience stress free.
    Response from Vertu Vauxhall Waltham Cross
    Dear Nadir A.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that your experience at Vertu Vauxhall Waltham Cross was amazing and that Tipo Zanan provided you with courteous, informative, and attentive service. It's fantastic to know that he was able to make your experience stress-free.

    Your kind words and perfect rating mean a lot to us, and we are delighted to have met your expectations. If there is anything else we can do for you in the future, please don't hesitate to reach out.

    Thank you once again for your support.

    Best regards,
    Matthew
  • Rating 5.0
    Great service, great experience. Excellent customer service
    Response from Vertu Vauxhall Waltham Cross
    Hello Grace,

    Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with us at Vertu Vauxhall Waltham Cross. Providing excellent customer service is our top priority, and it's always rewarding to know when we've succeeded. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza.
  • Rating 5.0
    Mitau was very helpful and professional,he's very passionate about he's job and making sure he's customers are happy.
    Response from Vertu Vauxhall Waltham Cross
    Dear Samantha T.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Mitau. His dedication and passion for ensuring customer satisfaction truly reflect the values we uphold at Vertu Vauxhall Waltham Cross. Your kind words and perfect rating are greatly appreciated and will be shared with the team. We look forward to welcoming you back in the future.

    Kind regards,
    Matthew
  • Rating 5.0
    Very professional and excellent customer service
    Response from Vertu Vauxhall Waltham Cross
    Hello Ilter Z.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service to be very professional and excellent. Providing top-notch customer service is our priority, and it's always rewarding to know that our efforts are appreciated. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Vauxhall Waltham Cross.

    Kind regards,
    Matthew
  • Rating 4.0
    Very polite,the service was good.
    Response from Vertu Vauxhall Waltham Cross
    Hello Marie S.,

    Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our service to be polite and good. Your satisfaction is important to us, and we are always striving to provide the best experience possible for our customers.

    If there is anything more we can do to enhance your experience or if you have any further suggestions, please feel free to let us know. We look forward to welcoming you back to Vertu Vauxhall Waltham Cross in the future.

    Best regards,

    Keith
  • Rating 5.0
    The dealer was really nice and helped with every question I had. His customer service was very good.
    Response from Vertu Vauxhall Waltham Cross
    Hello Sonuc H.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our team at Vertu Vauxhall Waltham Cross. Providing excellent customer service is our top priority, and it's great to know that we were able to assist you with all your questions. Your feedback is greatly appreciated and will be shared with the team. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Liza.
  • Rating 5.0
    Paul was very good and informative
    Response from Vertu Vauxhall Waltham Cross
    Hello Terry,

    Thank you for your positive review! We're glad Paul could assist you. Your feedback means a lot to us, and we're pleased you had a great experience at Vertu Vauxhall Waltham Cross. If you have any questions or need help in the future, feel free to reach out. We look forward to serving you again!

    Kind regards,
    Kerry
  • Rating 5.0
    Went very well all very helpful thankyou
    Response from Vertu Vauxhall Waltham Cross
    Hello Ulus

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that your experience with us went very well and that you found our team to be helpful. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Vauxhall Waltham Cross.

    Best regards,
    Dean
  • Rating 5.0
    Great communication that made it a very enjoyable experience.
    Response from Vertu Vauxhall Waltham Cross
    Hello Julia,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an enjoyable experience with us at Vertu Vauxhall Waltham Cross. Great communication is something we strive for, and it’s fantastic to know we met your expectations. If there’s anything else we can do for you in the future, please don’t hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza.
  • Rating 5.0
    Mitau is amazing, he is patient, friendly and makes sure you are completely happy and have the best deal and car that works for you. I cannot thank Mitau and the Vertu team enough.
    Response from Vertu Vauxhall Waltham Cross
    Dear Stacey

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experience with Mitau and the team at Vertu Vauxhall Waltham Cross. It's fantastic to know that Mitau's patience and friendliness made a difference in helping you find the perfect deal and car. Your kind words and perfect rating mean a lot to us, and we are grateful for your support. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Warm regards,

    Dean
  • Rating 5.0
    Very helpful and will definitely recommend
    Response from Vertu Vauxhall Waltham Cross
    Hi Katy,

    Thank you for your great review! We're happy to hear that you found our service helpful and would recommend us. Your feedback motivates our team to keep providing excellent service. If you have any questions or need help, please reach out. We look forward to serving you again at Vertu Vauxhall Waltham Cross.

    Kind regards,
    Kerry

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