Motability Scheme at Bristol Street Motors Vauxhall Waltham Cross

4.7
Rating 4.7
(46 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00 10:00 - 16:00
award trophy

Welcome to Bristol Street Motors Vauxhall Waltham Cross

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Bristol Street Motors Vauxhall Waltham Cross can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Bristol Street Motors Vauxhall Waltham Cross on 03445586960 to make an appointment with our Motability specialist.

Motability Quarter 2 2022 Dealer Award Winner

Contact information

Address
South Side
Eleanor Cross Road
Waltham Cross EN8 7HG
GB
Phone Number
Call Bristol Street Motors Vauxhall Waltham Cross on 0344 558 6960
Email
Reviews
Visit dealer website

Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Paul Smith
  • Jonathan Stockwell
  • Harry Charalambous
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Rebecca Boultwood
  • Ryan Warren
We recommend calling and booking an appointment before visiting.
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Accessibility features at Bristol Street Motors Vauxhall Waltham Cross

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Bristol Street Motors Vauxhall Waltham Cross

  • Rating 5.0
    Great customer service
    Response from Bristol Street Motors Vauxhall Waltham Cross
    Hello Aimee L.. Thank you for taking the time to leave us a review about your visit. Thanks Dawn
  • Rating 5.0
    Everyone here was amazing, very patient and respectful. Best customer service I’ve ever received. Thank you guys
    Response from Bristol Street Motors Vauxhall Waltham Cross
    Good afternoon Kamiilah. Thank you very much for your glowing feedback. We are pleased to hear that you had a pleasant encounter with all members of the team. We look forward to seeing you in the future. Happy Motoring, kind regards, Dean.
  • Rating 5.0
    Brilliant service from Waltham cross garage l, been going there for last 10 years wouldn’t go anywhere else.
    Response from Bristol Street Motors Vauxhall Waltham Cross
    Hello Lisa and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Dean.
  • Rating 5.0
    Lovely gentleman was very good
    Response from Bristol Street Motors Vauxhall Waltham Cross
    Hello Carol I.. Thank you for taking the time to leave us a review about your visit. Thanks Dawn
  • Rating 1.0
    Was nit impressed with the handover of the car, I had an appointment to collect at 10am but was made to wait 2 and half hours, as the the person who sold me the car was on holiday so we had to wait for another guy to come in. The car wasn't cleaned properly it was just wiped over with a dirty rag, also there was a chip in the paintwork.
    Response from Bristol Street Motors Vauxhall Waltham Cross
    Dear April,

    I would first of all like to express how sorry I am that you feel the service you have received from us fell below the standard you expected. At Vertu Motors, we pride ourselves on the quality of the vehicles we sell and the standard of the service we provide, and take any complaint we receive very seriously. I will investigate your concerns to avoid this happening again in the future, and I will speak with the individuals concerned.

    We will contact you today to make arrangements to look at the vehicle and rectify the scratch and for the car to be valeted at your convenience.

    Kind Regards
    Nick Locke
    CMA General Manager
  • Rating 5.0
    Very kind and helpful service
    Response from Bristol Street Motors Vauxhall Waltham Cross
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Karen
  • Rating 5.0
    Prompt, polite, excellent service.
    Response from Bristol Street Motors Vauxhall Waltham Cross
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Karen
  • Rating 5.0
    Fantastic customer service. Always pleasant and efficient
    Response from Bristol Street Motors Vauxhall Waltham Cross
    Hi Carol Patricia, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Keith
  • Rating 5.0
    Amazing customer service
    Response from Bristol Street Motors Vauxhall Waltham Cross
    Good afternoon Kamiilah-Ranee, thank you for leaving this great review. I am glad you have had a positive experience with the team! Kind regards, Chloe
  • Rating 5.0
    Friendly and very helpful the gentleman that helped me is worth 5 stars and more.
    Response from Bristol Street Motors Vauxhall Waltham Cross
    Thank you for taking the time to leave us this brilliant 5 star review Lisa! I am glad to hear that you had a fantastic visit with us at Bristol Street Motors Vauxhall Waltham Cross! Kind regards, Trish.
  • Rating 5.0
    So kind
    Response from Bristol Street Motors Vauxhall Waltham Cross
    Thank you for your high star rating.
  • Rating 5.0
    Paul was very helpful in taking the time to answer our questions, meet our motorbility requirements and explaining each step of the process. Many thanks
    Response from Bristol Street Motors Vauxhall Waltham Cross
    Hi Louise, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Paul receives the recognition he deserves. Many thanks Keith
  • Rating 5.0
    Great customer service
    Response from Bristol Street Motors Vauxhall Waltham Cross
    Hello Aimee and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Dean.
  • Rating 5.0
    Paul gave fantastic service. He is a blessing made it so easy.
    Response from Bristol Street Motors Vauxhall Waltham Cross
    Hello Natalie. Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Paul receives the recognition he deserves. Many thanks, Dean.
  • Rating 5.0
    Great service
    Response from Bristol Street Motors Vauxhall Waltham Cross
    Hello Sasha. Thank you for taking the time to leave us a review about your visit. Kind Regards, Stuart.
  • Rating 5.0
    Cool
    Response from Bristol Street Motors Vauxhall Waltham Cross
    Hello Colin. Thank you for taking the time to leave us a review about your visit. Kind Regards, Stuart.
  • Rating 5.0
    Great experience, friendly, informative team, only downside was on my side not asking next stage of process but sure I will be informed when nessesary
    Response from Bristol Street Motors Vauxhall Waltham Cross
    Hi Garry, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Keith
  • Rating 5.0
    Paul made me feel extremely comfortable and relaxed. Very informative and great at his job.
    Response from Bristol Street Motors Vauxhall Waltham Cross
    Hi Amy, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your application experience with Paul, we hope to see you again soon! Kind regards, Stuart.
  • Rating 5.0
    Very understanding of my disabilitys and made my feel at ease, thank you so much
    Response from Bristol Street Motors Vauxhall Waltham Cross
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Dawn
  • Rating 5.0
    Excellent service
    Response from Bristol Street Motors Vauxhall Waltham Cross
    Hello Suzanne. Thank you for taking the time to leave us a review about your visit. Kind Regards, Stuart.
Displaying reviews 1 - 3 out of the 20 most recent
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