Motability Scheme at Vertu Vauxhall Waltham Cross

4.9
Rating 4.9
(370 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today

Welcome to Vertu Vauxhall Waltham Cross

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Vauxhall Waltham Cross can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Vauxhall Waltham Cross on 03445586960 to make an appointment with our Motability specialist.

Contact information

Address
South Side
Eleanor Cross Road
Waltham Cross EN8 7HG
GB
Phone Number
Call Vertu Vauxhall Waltham Cross on 0344 558 6960
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Paul Smith
  • Eleanor Sillars
  • Mitau Mitau
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Rebecca Boultwood
  • Dylan Hurley
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Vauxhall Waltham Cross

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Vauxhall Waltham Cross

  • Rating 5.0
    Always an outstanding service from the guys at Waltham Cross especially Paul smith. Was a really nice touch for the manager to come out and thank us for choosing them.
    Response from Vertu Vauxhall Waltham Cross
    Hello Ashdon

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you consistently receive outstanding service from our team at Vertu Vauxhall Waltham Cross. Paul Smith and the entire team strive to provide the best experience possible, and it's great to know that their efforts are appreciated. We're also glad that our manager's gesture made your visit even more special. Your feedback is incredibly valuable to us, and we look forward to serving you again in the future.

    Best regards,
    The Vertu Vauxhall Waltham Cross Team
  • Rating 5.0
    Excellent service from Paul who was extremely helpful and friendly
    Response from Vertu Vauxhall Waltham Cross
    Hello Elaine,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with Paul. Our team takes great pride in providing helpful and friendly service, and it’s fantastic to know that Paul made such a positive impression during your visit.

    Your feedback is incredibly valuable to us, and it motivates us to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme at Vertu Vauxhall Waltham Cross.

    Best regards,

    Dawn

    Vertu Vauxhall Waltham Cross
  • Rating 5.0
    Very good and helpful, and very friendly
    Response from Vertu Vauxhall Waltham Cross
    Hello Tracy,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service very good, helpful, and friendly. Our team at Vertu Vauxhall Waltham Cross is dedicated to providing the best experience possible, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Kind regards,
    Matthew
  • Rating 5.0
    Mitau is very helpful, he goes above and beyond to ensure the best experience and is available to discuss anything. Thank you for all your help.
    Response from Vertu Vauxhall Waltham Cross
    Dear Jacqueline,

    Thank you so much for taking the time to share your wonderful feedback about your experience with us at Vertu Vauxhall Waltham Cross. We are thrilled to hear that Mitau was able to provide you with exceptional service and go above and beyond to ensure you had the best experience. Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering top-notch service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Kind regards,
    Matthew
  • Rating 5.0
    My experience with Vauxhall was great. I was offered refreshments upon arrival. I was kept updated of my service throughout the experience. And to top it, I was given a complimentary car wash.
    Response from Vertu Vauxhall Waltham Cross
    Good afternoon Fathama. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Great customer service done service on time great replacment car corsa electric
    Response from Vertu Vauxhall Waltham Cross
    Good afternoon Ray. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Paul was fantastic very helpful and funny great experience
    Response from Vertu Vauxhall Waltham Cross
    Good morning Arzum. Thank you so much for your kind words! We are so happy to hear that Paul was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    Paul was very professional and a lovely person.
    Response from Vertu Vauxhall Waltham Cross
    Hi David, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received from Paul Many thanks Keith
  • Rating 5.0
    I had the absolute pleasure of dealing with Paul Smith at Vauxhall, and I cannot recommend him highly enough. From start to finish, his service, kindness, and helpfulness were second to none. He went above and beyond to ensure everything was smooth and stress-free, making the entire process of arranging my car an absolute breeze.

    Paul’s professionalism and genuine care for his customers truly set him apart. He took the time to listen, answered all my questions with patience, and made sure I was completely satisfied with every detail. His expertise and dedication to excellent customer service are a credit to Vauxhall.

    If you’re looking for outstanding service and someone who genuinely cares about your experience, Paul Smith is the person to see. Thank you, Paul, for making this such a positive and enjoyable experience!
    Donna Johnson
    Response from Vertu Vauxhall Waltham Cross
    Thank you so much for your kind words! We are so happy to hear that Paul was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
  • Rating 5.0
    Great service from Paul from Start to collection credit to Bristol Street Motors Waltham Cross.
    Response from Vertu Vauxhall Waltham Cross
    Thank you so much for your kind words! We are so happy to hear that Paul was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
  • Rating 5.0
    Very smooth. Great communication
    Response from Vertu Vauxhall Waltham Cross
    Good afternoon Maureen. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Professional staff.everything explained in detail a pleasure to deal with.
    Response from Vertu Vauxhall Waltham Cross
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn

  • Rating 5.0
    Welcoming caring and understanding 👌🏿💯
    Response from Vertu Vauxhall Waltham Cross
    Hi Syreeta. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry
  • Rating 5.0
    Staff were very experienced and friendly
    Response from Vertu Vauxhall Waltham Cross
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
  • Rating 5.0
    Paul is always amazing. He thought of my needs before I even arrived and was thoughtful and considerate throughout our meeting. Couldn’t recommend him enough!
    Response from Vertu Vauxhall Waltham Cross
    Hi Kiera, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received from Paul Many thanks Keith
  • Rating 5.0
    Very warm and welcoming showed me everything I need to know about the vauxhall mokka. If can give more stars than five I would.
    Response from Vertu Vauxhall Waltham Cross
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards,
  • Rating 5.0
    Paul was outstanding from start to finish, absolutely amazing. Friendly, made things seem so easy to the point I was worrying this can’t be this straight forward. So accommodating and friendly, professional. Shame not everyone has a worth ethic like Paul anymore. Thank you
    Response from Vertu Vauxhall Waltham Cross
    Thank you so much for your kind words! We are so happy to hear that Paul was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew
  • Rating 5.0
    The staff were really friendly and informative.
    Response from Vertu Vauxhall Waltham Cross
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
  • Rating 5.0
    Lovely people to deal with and the 2 people that delivered the car were the nicest friendliest with the right amount of professionalism
    Response from Vertu Vauxhall Waltham Cross
    Good afternoon, Ashdon . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    Very efficient, courteous, and helpful
    Response from Vertu Vauxhall Waltham Cross
    Hi Rebecca. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry

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