Motability Scheme at Ancaster Hyundai Chislehurst

Motability Scheme at Ancaster Hyundai Chislehurst

4.6
Rating 4.6
(97 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00Closed Today

Contact information

Address
Perry Street
Chislehurst BR7 6HB
GB
Phone Number
Call Ancaster Hyundai Chislehurst on 020 8044 8570
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 18:00
SundayClosed

Motability Scheme specialists:

  • Luke Holtz
  • Juan Materon
  • Samuel Hopkin
  • Simon Lacey
  • Alfie Lewis
  • Tyrone Bogle
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Dawn Simmonds
  • Ian Johnson
  • Tracy Flavius-Forbes
  • Michael Odubanjo
  • Kerry Priest
  • Shaye Lewis
We recommend calling and booking an appointment before visiting.
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Accessibility features at Ancaster Hyundai Chislehurst

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Ancaster Hyundai Chislehurst

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Ancaster Hyundai Chislehurst can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Ancaster Hyundai Chislehurst on 02080448570 to make an appointment with our Motability Scheme specialist.

Reviews at Ancaster Hyundai Chislehurst

  • Rating 3.0
    Little to no communication. After driving 40 mins early in the morning , the Pre booked courtesy car was unavailable on my first visit, so I had to rebook the service as I had no other arrangements available and 2 disabled children. Once rebooked I had the same issue on my second appointment but after some back and forth a courtesy car was made available for the day. I then received no communication about time to collect car or the video of service as I had previously at the now closed welling site.
    On a whole the experience was negative due to lack of communication.
    Response from Ancaster Hyundai Chislehurst
    Hi James, thank you for taking the time to provide us with feedback regarding your experience. So we can look into this issue for you could you please contact our Customer Service Team on 0208 331 6470 or email customerservice@ancaster.co.uk.
  • Rating 5.0
    Very helpful and made the whole experience easy and stress free Luke was a very professional
    Response from Ancaster Hyundai Chislehurst
    Hi Lucy, thank you for the wonderful review and five star rating. We are really pleased to hear about how easy your experience was. We will be sure to feed back all of your kind words to Luke. We hope you enjoy your new vehicle. Best regards, Ancaster Hyundai Chislehurst.
  • Rating 5.0
    Luke was amazing. Very welcoming and helpful. Could not of asked for better service
    Response from Ancaster Hyundai Chislehurst
    Hi Kelly, thank you for the wonderful review and five star rating. We are really pleased to hear how helpful and welcoming Luke was and will be sure to share your kind comments with him. Best regards, Ancaster Hyundai Chislehurst.
  • Rating 1.0
    My appointment was at 9 am and my car was the first one to be serviced. Till 4.00 evening they did not take my car for servicing and I had to tell them that I need to go home without servicing. Very embarrassed the way I was dealt with knowing that its a disabled person as a driver.
    Response from Ancaster Hyundai Chislehurst
    Hi Sharmila, thank you for taking the time to leave us with feedback about your recent experience. Could you please contact our Customer Service Team on 0208 331 6470 or customerservice@ancaster.co.uk so we can look into this issue for you.
  • Rating 5.0
    Great service and Luke was very helpful
    Response from Ancaster Hyundai Chislehurst
    Hi Brian, thank you for your review and five star rating. We are delighted to hear you had a great experience at Ancaster Hyundai Chislehurst and we will be sure to pass on your kind words to Luke. Best regards, Ancaster Hyundai Chislehurst.
  • Rating 5.0
    Superb 10
    Response from Ancaster Hyundai Chislehurst
    Hi Paul, thank you for taking the time to leave us with a really positive review. We hope to see you again in the near future. Best regards, Ancaster Hyundai Chislehurst.
  • Rating 1.0
    Customer service was extremely poor and sub standard. Staff were defensive, dismissive, rude and lacking in respect, basic courtesy ,understanding and compassion. Staff appeared jaded, unenthusiastic, defensive, uncaring and rude. My experience to date left me feeling disappointed and ashamed. I would not go back if I had a choice. I would give less than 1 star if I could. I was made to feel powerless and dismissed. There was a consistent lack of interest and sincerity.
    Response from Ancaster Hyundai Chislehurst
    Hi Susan, thank you for taking the time to provide us with feedback in regards to your recent experience. We understand you are already speaking with our Customer Service team in regards to these issues. Best regards, Ancaster Hyundai Chislehurst.
  • Rating 5.0
    Very kind and knowledgeable
    Response from Ancaster Hyundai Chislehurst
    Hi Siobhan, thank you for your review and five star rating. We are delighted to hear you found our team at Ancaster Hyundai Chislehurst kind and knowledgeable. We hope to see you again soon.
  • Rating 5.0
    Great customer service, and excellent understanding
    Response from Ancaster Hyundai Chislehurst
    Hi Chloe, thank you for your wonderful review. We are delighted to hear about your positive experience at Ancaster Hyundai Chislehurst. Your kind words about our customer service and understanding are greatly appreciated. Best regards, Ancaster Hyundai Chislehurst.
  • Rating 5.0
    Friendly staff and helpful thank you
    Response from Ancaster Hyundai Chislehurst
    Hi Ali, thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our staff friendly and helpful. Your feedback is incredibly important to us and it motivates our team to continue providing the best service possible. We look forward to seeing you again.
    Best regards, Ancaster Hyundai Chislehurst
  • Rating 5.0
    As usual Luke is excellent at what he does. He’s like family now. A kind and courteous man. Thank you for making my experience so amazing and keep up the great work.
    Response from Ancaster Hyundai Chislehurst
    Hi Imahni, thank you so much for your wonderful review. We are thrilled to hear that Luke has made such a positive impact on your experience with us. It's always our goal to make our customers feel like family and your kind words truly mean a lot to us. We will be sure to pass along your compliments to Luke. We look forward to serving you again in the future. Best regards, Ancaster Hyundai Chislehurst
  • Rating 5.0
    Great service from Luke
    Response from Ancaster Hyundai Chislehurst
    Hi Stanley, thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you received great service from Luke. Our team is dedicated to providing exceptional service and it's wonderful to know that we met your expectations. We look forward to serving you again!
    Best regards, Ancaster Hyundai Chislehurst
  • Rating 5.0
    Was great service thank you so much
    Response from Ancaster Hyundai Chislehurst
    Hi Michael, thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a great experience with our service. Your feedback is incredibly valuable to us and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again. Best regards, Ancaster Hyundai Chislehurst
  • Rating 5.0
    Exellent,
    Response from Ancaster Hyundai Chislehurst
    Sehr geehrter Michael F.,

    vielen Dank für Ihre hervorragende Bewertung und die volle Punktzahl von 5 Sternen. Es freut uns sehr zu hören, dass Sie mit unserem Service bei Ancaster Hyundai Chislehurst zufrieden sind. Ihre positive Rückmeldung motiviert unser Team, weiterhin den bestmöglichen Service zu bieten. Sollten Sie in Zukunft weitere Unterstützung benötigen oder Fragen haben, zögern Sie bitte nicht, uns zu kontaktieren.

    Mit freundlichen Grüßen, Ancaster Hyundai Chislehurst
  • Rating 5.0
    Excellent service
    Response from Ancaster Hyundai Chislehurst
    Hi William, thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you received excellent service. Our team is dedicated to providing the best experience possible and your feedback is truly appreciated. Best regards, Ancaster Hyundai Chislehurst
  • Rating 5.0
    Luke is really friendly, easy to talk to and share concerns. Didn't feel any pressure and he was really helpful securing a great offer for us that would meet our needs
    Response from Ancaster Hyundai Chislehurst
    Hi Oscar, thank you for the wonderful review and five star rating. We are really pleased to hear how Luke offered such a great service whilst looking for your new vehicle. We will be sure to share your kind words with him. Best regards, Ancaster Hyundai Chislehurst.
  • Rating 5.0
    Good polite service
    Response from Ancaster Hyundai Chislehurst
    Hi James, thank you for your review and five star rating. We are delighted to hear that you found our service polite. We hope to assist you again in the future. Best regards, Ancaster Hyundai Chislehurst.
  • Rating 1.0
    Service was slow and not communicated well.
    Response from Ancaster Hyundai Chislehurst
    Hi Edward, thank you for taking the time to leave us with feedback on your recent experience. Please accept our apologies that the service you received was not up to standard, including the communication. We will make sure this is feedback to the relevant person. Best regards, Ancaster Hyundai Chislehurst.
  • Rating 5.0
    Great
    Response from Ancaster Hyundai Chislehurst
    Hi Sandra, thank you for the wonderful review and five star rating. We hope to see you again soon. Ancaster Hyundai Chislehurst.
  • Rating 5.0
    Very fast and understanding
    Response from Ancaster Hyundai Chislehurst
    Hi Crystal, thank you for the wonderful review. It is great to hear that the process was fast and efficient. We do hope to see you again soon, Ancaster Hyundai Chislehurst.

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