Motability Scheme at Gates Ford Waltham Cross

4.8
Rating 4.8
(260 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 10:00 - 16:00
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Welcome to Gates Ford Waltham Cross

Established in 1920, Gates are a family-owned and operated Ford Main Dealer group with locations across Essex, Hertfordshire and Greater London including the welcoming dealership in Waltham Cross.

Our friendly team of Motability Scheme Specialists have a wealth of experience regarding the Motability Scheme. Whether it is your first car or you are looking to renew, we will be on hand every step of the way to ensure that your application is seamless and worry-free. We have a huge range of Ford vehicles available on the Motability Scheme and we'd welcome the opportunity to discuss your individual requirements and help you find the vehicle that's right for you.

Contact Gates Ford Waltham Cross on 02088847800 to make an appointment with our Motability specialist.

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Contact information

Address
91-93 Eleanor Closs Road
Waltham Cross EN8 7JW
GB
Get directions
Phone Number
Call Gates Ford Waltham Cross on 020 8884 7800
020 8884 7800
020 8884 7800
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Courtney Teer-Payne
  • Harry Cordery
  • Michael Hart
We recommend calling and booking an appointment before visiting. Please call 020 3912 6053 to book in a service or MOT.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:30
Tuesday07:30 - 18:30
Wednesday07:30 - 18:30
Thursday07:30 - 18:30
Friday07:30 - 18:30
Saturday08:00 - 13:30
SundayClosed

Motability service specialists:

  • Ben Small
  • David Howell
We recommend calling and booking an appointment before visiting. Please call 020 3912 6053 to book in a service or MOT.
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Accessibility features at Gates Ford Waltham Cross

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Gates Ford Waltham Cross

  • Rating 5.0
    Outstanding , very friendly and helpful
    Far better then the Harlow branch who are misrible and uninterested
    Response from Gates Ford Waltham Cross
    Hello Conor,

    Thank you so much for taking the time to leave such a positive review for Gates Ford Waltham Cross! We're thrilled to hear that you had an outstanding experience.

    We appreciate your feedback regarding the Harlow branch and will ensure it is shared with the appropriate team.

    Many Thanks,
    Harry
  • Rating 5.0
    Always take my van there, staff always polite , super efficient, they keep me informed with updates and place is spotless.
    Response from Gates Ford Waltham Cross
    Hello Nicole,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you consistently have a positive experience with us at Gates Ford Waltham Cross. Our team takes great pride in providing efficient service and maintaining a welcoming environment, so it's fantastic to know that these efforts are appreciated.

    Your feedback is incredibly valuable to us, and it motivates us to continue delivering the best service possible. If you ever need any assistance or have further feedback, please don't hesitate to reach out.

    We look forward to seeing you and your van again soon!

    Best regards,
    The Gates Ford Waltham Cross Team
  • Rating 5.0
    Just ordered my car from Gates Ford Waltham Cross and I couldn’t be happier! A huge thank you to Courtney for her outstanding support. She made what can be a stressful process feel completely effortless and enjoyable. Her friendly attitude and expertise really made a difference. I am very satisfied with the service I received. Thank you, Courtney and the Gates Ford team!
    Response from Gates Ford Waltham Cross
    Dear Selen M.,

    Thank you so much for taking the time to share your wonderful experience with us at Gates Ford Waltham Cross. We are thrilled to hear that you are happy with your new car and that Courtney was able to make the process enjoyable and stress-free for you. Your kind words about her friendly attitude and expertise mean a lot to us, and we will be sure to pass along your appreciation to her and the rest of the team.

    We are delighted to have been a part of your journey and are grateful for your positive feedback. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    The Gates Ford Waltham Cross Team
  • Rating 5.0
    Fantastic experience friendly staff and everything explained fully couldn't ask for a better experience
    Response from Gates Ford Waltham Cross
    Hello Kevin,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a fantastic experience with us at Gates Ford Waltham Cross. Our team takes great pride in providing friendly and comprehensive service, and it's always rewarding to know that our efforts have made a positive impact on our customers.

    Your feedback is greatly appreciated and will be shared with the entire team. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Best regards,

    The Gates Ford Waltham Cross Team
  • Rating 5.0
    Very polite and helpful
    Response from Gates Ford Waltham Cross
    Dear Christina,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team to be polite and helpful during your visit. At Gates Ford Waltham Cross, we strive to provide exceptional service to all our customers, and your feedback is truly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The Gates Ford Waltham Cross Team
  • Rating 5.0
    No problems, all very satisfactory- thank you
    Response from Gates Ford Waltham Cross
    Hello Peter,

    Thank you so much for taking the time to leave us such a positive review! If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Harry
    Gates
  • Rating 5.0
    Very professional service.
    Response from Gates Ford Waltham Cross
    Dear Chrisostomos, thank you for leaving a 5-star review. We hope to see you again soon! Many Thanks, Harry - Gates
  • Rating 5.0
    We are happy with the services at Gates Waltham Cross
    Response from Gates Ford Waltham Cross
    Dear Simeon,

    Thank you so much for taking the time to share your positive experience with us at Gates Ford Waltham Cross. We are thrilled to hear that you are happy with our services and appreciate your perfect 5-star rating.

    Best regards,
    Harry - Gates
  • Rating 5.0
    Very easy
    Response from Gates Ford Waltham Cross
    Hello Aysin I.,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you found your experience with us to be very easy. At Gates Ford Waltham Cross, we strive to make the process as smooth and straightforward as possible for our customers. Your feedback is greatly appreciated and encourages us to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Gates Ford Waltham Cross Team
  • Rating 5.0
    Excellent in every department
    Response from Gates Ford Waltham Cross
    Hello Mark,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you found every department excellent during your visit to Gates Ford Waltham Cross. Our team is dedicated to providing top-notch service, and your feedback is a wonderful affirmation of our efforts.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,

    The Gates Ford Waltham Cross Team
  • Rating 5.0
    My dealer was very good at her job and she helped every step of the way
    Response from Gates Ford Waltham Cross
    Dear Nneka O.,

    Thank you so much for taking the time to share your positive experience with us at Gates Ford Waltham Cross. We are thrilled to hear that we provided exceptional service and was able to assist you every step of the way. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Hope
    Gates Ford Waltham Cross Team
  • Rating 5.0
    Harry was very helpful and 💯 percent excellent thankyou very much
    Response from Gates Ford Waltham Cross
    Hello Lisa,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Harry was able to assist you so effectively and that you had an excellent experience with us at Gates Ford Waltham Cross. Your feedback is incredibly valuable and motivating for our team. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Gates Ford Waltham Cross Team
  • Rating 5.0
    Excellent service. Selection/collection of vehicle was dealt with to an excellent standard

    Full explanation of vehicle was given followed by a demonstration and when we collected vehicle Mick made sure we understood features on vehicle so we could confidently drive vehicle from showroom

    Mick followed up with a courtesy call a couple of days later to make sure we were happy with car re driving and car features.

    We are confident that we can call dealer if we do have any further questions in the future
    Response from Gates Ford Waltham Cross
    Dear Karen B.,

    Thank you so much for your wonderful review! We are thrilled to hear that you had an excellent experience with the selection and collection of your vehicle at Gates Ford Waltham Cross. Our team is dedicated to providing the highest standard of service, and it’s rewarding to know that we met your expectations.

    Your feedback is greatly appreciated and motivates us to continue delivering exceptional service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for choosing the Motability Scheme with us.

    Best regards,

    Hope
    Gates Ford Waltham Cross Team
  • Rating 5.0
    Perfect and the car details explained thoroughly.
    Response from Gates Ford Waltham Cross
    Dear Sabrina S.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a perfect experience with us and that the car details were explained thoroughly. Our team at Gates Ford Waltham Cross is dedicated to providing exceptional service, and your feedback is truly appreciated. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Gates Ford Waltham Cross Team
  • Rating 5.0
    Courtney is very friendly and informative, she made everything very simple for me and I hope to see her again in future
    Response from Gates Ford Waltham Cross
    Hello Adine B.,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Courtney was able to make your experience with us both friendly and informative. It's great to know that everything was made simple for you. We look forward to welcoming you back in the future and hope to see you again soon!

    Best regards,
    The Motability Scheme Team at Gates Ford Waltham Cross
  • Rating 5.0
    Excellent customer service
    Response from Gates Ford Waltham Cross
    Dear Ghanshayam P.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had an excellent experience with our customer service at Gates Ford Waltham Cross. Our team is dedicated to providing the best service possible, and your feedback is a great encouragement to us all.

    If there is anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,

    Hope
    Gates Ford Waltham Cross
  • Rating 5.0
    Super extremely good very helpful and friendly people
    Response from Gates Ford Waltham Cross
    Hello Yusuf D.,

    Thank you so much for your wonderful review! We are thrilled to hear that you found our team at Gates Ford Waltham Cross to be extremely helpful and friendly. Providing excellent service is our top priority, and your feedback truly means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Gates Ford Waltham Cross Team
  • Rating 5.0
    I am really happy
    Thanks a lot
    Response from Gates Ford Waltham Cross
    Hello Meral,

    Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you are really happy with your experience at Gates Ford Waltham Cross. Your satisfaction is our top priority, and your kind words mean a lot to our team.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,

    The Gates Ford Waltham Cross Team
  • Rating 5.0
    Brilliant service quick an efficient by Courtney would highly recommend.
    Response from Gates Ford Waltham Cross
    Hello Pasha L.,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a brilliant experience with our service and that Courtney was able to assist you efficiently. Your recommendation means a lot to us, and we're delighted to know that we met your expectations. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Gates Ford Waltham Cross
  • Rating 5.0
    All the staff are very knowledgeable and friendly and helpful.couldnt ask for a better and easier experience with ordering my new car.would definitely recommend to other customers
    Response from Gates Ford Waltham Cross
    Hello Kevin,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our team at Gates Ford Waltham Cross was able to provide you with knowledgeable, friendly, and helpful service. It's wonderful to know that your car ordering process was smooth and easy. Your recommendation means a lot to us, and we're grateful for your kind words. If you ever need any further assistance, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    The Gates Ford Waltham Cross Team

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