Motability Scheme at Citygate Škoda West London

4.9
Rating 4.9
(152 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:30 10:00 - 16:00
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Welcome to Citygate Škoda West London

Motability Scheme at Citygate Škoda West London

At Citygate SKODA West London, all of our sales team are trained Motability Scheme Specialists.

Our team has a deep understanding of the Scheme and how to deliver the best service to Motability customers. When you visit us, we'll talk to you about your needs and make sure the vehicle you choose is right for you throughout the lease. We'll take you for a test drive and, if you choose to place an application, we'll keep you informed every step of the way. If you'd prefer a quiet time to visit, low lighting/sounds or any other requests, let us know – your comfort is our priority.

Contact Citygate Škoda West London on 02083571288 to make an appointment with our Motability Scheme specialist.

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Contact information

Address
Capital Interchange Way
London TW8 0EX
GB
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Phone Number
Call Citygate Škoda West London on 020 8357 1288
020 8357 1288
020 8357 1288
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:30 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Ting Hong Norton Tse
  • Oliver Tickell
  • Hashmatullah Ahmed
  • Alex P
  • Majd Naswari

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:30
Tuesday07:30 - 18:30
Wednesday07:30 - 18:30
Thursday07:30 - 18:30
Friday07:30 - 18:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Robert Burrage
  • Clyde Dsouza
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Accessibility features at Citygate Škoda West London

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Citygate Škoda West London

  • Rating 5.0
    Excellent
    Response from Citygate Škoda West London
    Hello Nawaf A.,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had an excellent experience with us at Citygate Škoda West London. Your feedback is incredibly valuable and motivates our team to continue providing the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Insaf
    The Citygate Škoda West London Team
  • Rating 5.0
    Very nice very friendly
    Response from Citygate Škoda West London
    Hello Karina,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service both nice and friendly. Providing a positive experience for our customers is our top priority, and your feedback is truly appreciated. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Citygate Škoda West London.

    Best regards,
    Cole
  • Rating 5.0
    Amazing experience . There was good communication . Helped very well .
    Response from Citygate Škoda West London
    Dear Hashim I.,

    Thank you so much for taking the time to share your experience with us at Citygate Škoda West London. We are thrilled to hear that you had an amazing experience and that our team provided you with excellent communication and assistance. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations.

    We strive to provide the best service possible, and your kind words are a great encouragement to our team. If there is anything else we can do for you in the future, please don't hesitate to reach out.

    Thank you once again for your wonderful review and for choosing the Motability Scheme with us.

    Best regards,
    Cole
    Citygate Škoda West London Team
  • Rating 5.0
    Alex P provided absolutely amazing customer service throughout my car-buying experience. From start to finish, he was professional, knowledgeable, and genuinely helpful. He took the time to answer all of my questions, made sure I felt comfortable with every step of the process, and never made me feel pressured.
    Response from Citygate Škoda West London
    Dear Patrick G.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Alex P during your car-buying journey. Providing exceptional customer service is a top priority for us, and it's gratifying to know that Alex's professionalism, knowledge, and helpfulness made such a positive impact on your experience.

    We are delighted that you felt comfortable and well-informed throughout the process, and we truly appreciate your kind words. Your satisfaction is incredibly important to us, and your review serves as a great motivation for our team to continue delivering outstanding service.

    Thank you once again for choosing Citygate Škoda West London. We look forward to serving you in the future.

    Best regards,
    Cole
    Citygate Škoda West London Team
  • Rating 5.0
    Was excellent
    Response from Citygate Škoda West London
    Hello Ali S,

    Thank you so much for taking the time to leave us a fantastic review! We are thrilled to hear that you had an excellent experience with us at Citygate Škoda West London. Your feedback is incredibly valuable and motivates our team to continue providing top-notch service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Nikolai.
  • Rating 5.0
    Phenomenal
  • Rating 5.0
    Very pleasant and helpful
  • Rating 5.0
    Super professional and super fast service,
    Can not wait to go back there again for the next service
  • Rating 5.0
    Very good kind nice friendly helpful the person who helped us his name was Alex.
  • Rating 5.0
    Alex the salesman was most helpful and very polite, he answered all the questions asked. He is a asset to the company.
  • Rating 5.0
    Majad was helpful, great, considerate and understanding of all questions I had. Thank you!
  • Rating 5.0
    Very good service
  • Rating 5.0
    Oliver was fantastic, great service from Skoda West London 10/10 would recommend.
  • Rating 5.0
    Excellent Service
  • Rating 5.0
    Alex was very helpful always kept in contact with us and explained every step of the process and within 4 weeks we've already received our car so would definitely recommend him to friends and family

  • Rating 5.0
    The dealer was fantastic, 10/10 experience. We are so happy with the service we received. Thanks a alot
  • Rating 5.0
    I found the experience to be amazing, the dealer was helpful and friendly & made my experience very smooth. Thank you Alex!
  • Rating 5.0
    Are dealer was polite helpful and explained everything in a way that any one could understand and appreciate the work he has done so far
  • Rating 5.0
    Extremely professional and understanding of our needs. Kept updated all through the process
  • Rating 5.0
    Great experience Oliver ensured the process from start to finish ran smoothly. He offered ample information but not in a way that it was over whelming and when we became a little disappointed because the colour car we wanted was going to take months he offered an alternative that we could have quicker, which was amazing.

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