Motability Scheme at Steven Eagell Toyota Romford

4.7
Rating 4.7
(170 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30

Welcome to Steven Eagell Toyota Romford

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Steven Eagell Toyota Romford can help you by: * Confirming your eligibility for the Motability Scheme * Supporting you in choosing the right car * Arranging a test drive * Ordering and supplying your new Motability Scheme car * Servicing and maintaining your car Contact Steven Eagell Toyota Romford on 01708599190 to make an appointment with our Motability specialist.

Contact information

Address
Gallows Corner, A127 Southend Arterial Road
Romford
Essex RM3 0DZ
GB
Phone Number
Call Steven Eagell Toyota Romford on 01708 599190
Email
Reviews
Visit dealer website

Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Christopher Jones
  • Robbie Hedges
  • Jubel Ahmed
  • Harry Merrion
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Charlotte Pearce
  • Laura Hance
We recommend calling and booking an appointment before visiting.
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Accessibility features at Steven Eagell Toyota Romford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Steven Eagell Toyota Romford

  • Rating 5.0
    Very good but it was very tedious to get to this time.
    Response from Steven Eagell Toyota Romford
    Dear Fatima, thank you for taking the time to leave us a review and for giving us a 5-star rating. We're delighted to hear that you had a very good experience with us at Toyota Romford. However, we are sorry to learn that the process felt tedious for you. Your feedback is invaluable, and we will certainly look into ways to make the experience more seamless and efficient for our customers in the future. If there is anything specific you would like to share about your experience or if you have any suggestions, please feel free to reach out to us. We are always here to help and improve our services. Thank you once again for your feedback and for choosing the Motability Scheme with us.
  • Rating 5.0
    Chris is brilliant and goes the extra mile to get you what you want
    Response from Steven Eagell Toyota Romford
    Dear Debra, thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear about your positive experience with Chris at Toyota Romford. It's fantastic to know that he was able to go the extra mile to meet your needs. Your feedback is incredibly valuable to us, and we are delighted that you are satisfied with the service provided. If there is anything else we can assist you with, please don't hesitate to reach out.
  • Rating 5.0
    Harry was extremely helpful and kept me informed at every stage.
    Response from Steven Eagell Toyota Romford
    Dear Alan, thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Harry was able to assist you effectively and keep you informed throughout your experience with us. Your feedback is incredibly valuable, and it motivates us to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Toyota Romford.
  • Rating 5.0
    Very happy with the level of service I received when ordering and collecting my new car
    Response from Steven Eagell Toyota Romford
    Hello Samantha, thank you so much for taking the time to share your experience with us! We are thrilled to hear that you were very happy with the level of service you received when ordering and collecting your new car. Our team at Toyota Romford is dedicated to providing excellent service, and it’s wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We hope you enjoy your new car and look forward to serving you again.
  • Rating 5.0
    Such wonderful help, very professional and friendly 10/10 would recommend .
    Response from Steven Eagell Toyota Romford
    Dear Tamara, thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you found our team at Toyota Romford to be professional and friendly. Your recommendation means a lot to us, and we are delighted that you had a wonderful experience with the Motability Scheme. If you ever have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.
  • Rating 3.0
    I expected my car to be clean up inside don’t mind about outside of the car because is raining at the day they picked it up for service
    Response from Steven Eagell Toyota Romford
    Hi, thank you for the feedback. We’re always looking to improve the service we offer and would like to hear more about your experience. If you could send any issues you had in full, including your contact details and the branch you have dealt with to feedback@steveneagell.co.uk, we will investigate further. Thank you.
  • Rating 5.0
    Excellent service. GOOD Dealership.
    Response from Steven Eagell Toyota Romford
    Dear Momin, thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our service at Toyota Romford. Your kind words and perfect rating mean a lot to us and motivate our team to continue providing top-notch service to all our customers. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
  • Rating 5.0
    Very good attention, service.
    Response from Steven Eagell Toyota Romford
    Dear Vaidas, thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you were pleased with the attention and service you received at Toyota Romford. Our team is dedicated to providing excellent service, and your feedback is a wonderful affirmation of our efforts. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
  • Rating 5.0
    Amazing, completely amazing
    Response from Steven Eagell Toyota Romford
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Hannah. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    The dealer who was handling my car order, and handover was very kind man called Chris. From start to finish Chris made the whole process very easy. On the day of collection, Chris made it very easy for to understand the car walked me through the steps of getting to know the car and also helped set up apple car play. If I were to recommend anyone at Toyota Steven Eagell, Chris would the person I would 100% recommend.
    Response from Steven Eagell Toyota Romford
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Marley. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    Very patient, considerate and great help
    Response from Steven Eagell Toyota Romford
    Thank you so much for your kind words, Hannah. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
  • Rating 5.0
    I had a fantastic experience buying my car with Chris. He was absolutely amazing – so helpful, patient, and went above and beyond to make sure everything went smoothly. Unlike other dealers who didn’t seem very keen on Motability, Chris made the whole process easy and stress-free. I couldn’t be happier with the service and would highly recommend him!
    Response from Steven Eagell Toyota Romford
    Thank you so much for your kind words, Giovanni. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
  • Rating 5.0
    Very helpful and knowledgeable put you at ease no pressure.
    Response from Steven Eagell Toyota Romford
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Julie. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    Chris was very helpful and he updated us every 2 weeks about the car and when it was arriving. Very happy with my experience at Toyota and would definitely go back
    Response from Steven Eagell Toyota Romford
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Lydia. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    Very happy with the service received here. Friendly and efficient. Would recommend.
    Response from Steven Eagell Toyota Romford
    Hi Jonathan, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Really helpful and patient
    Response from Steven Eagell Toyota Romford
    Thank you so much for your kind words, Lydia. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
  • Rating 5.0
    Very friendly and helpful
    Response from Steven Eagell Toyota Romford
    Hi Louisa, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Amazing caring and explained well
    Response from Steven Eagell Toyota Romford
    Thank you so much for your kind words, Isabella. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
  • Rating 5.0
    excellent customer care
    Response from Steven Eagell Toyota Romford
    Hi Julie, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Ever one is polite and friendly and always asking, would you like a tea or coffee?
    Response from Steven Eagell Toyota Romford
    Hi Catherine, we're happy to hear you had an excellent service! Please come see us again soon.

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