Motability Scheme at Stoneacre Mazda Newcastle

4.8
Rating 4.8
(27 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30

Welcome to Stoneacre Mazda Newcastle

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Stoneacre Mazda Newcastle can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Stoneacre Mazda Newcastle on 01912986767 to make an appointment with our Motability specialist.

Contact information

Address
Pentagon House
Silverlink
Newcastle Upon Tyne NE28 9ND
GB
Phone Number
Call Stoneacre Mazda Newcastle on 0191 298 6767
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Stephen Westgarth
  • Steven Renwick
  • Scott Roper
  • Neil Hedley-George
  • Trevor Marshall
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:00
SundayClosed

Motability service specialists:

  • David Pullen
  • Kim Patterson
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stoneacre Mazda Newcastle

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Stoneacre Mazda Newcastle

  • Rating 5.0
    The salesman was most professional and helpful in every possible way, regarding the hand over of the vehicle.
    Response from Stoneacre Mazda Newcastle
    Hi Alyne, Many thanks for your review. It's great to hear that your visit at Stoneacre Newcastle went so smoothly. We'll be sure to pass on this positive feedback to the team. If you could share your experience with your friends and family, too, we'd really appreciate it. Best Wishes, SB ^ @ Stoneacre Head Office
  • Rating 5.0
    Good customer service
    Response from Stoneacre Mazda Newcastle
    Hi Ewan, Many thanks for your review. It's great to hear that your visit at Stoneacre Newcastle went so smoothly. We'll be sure to pass on this positive feedback to the team. If you could share your experience with your friends and family, too, we'd really appreciate it. Best Wishes, SB ^ @ Stoneacre Head Office
  • Rating 5.0
    Great staff helpfull and friendly
    Response from Stoneacre Mazda Newcastle
    Hi Denise, Thank you for your great review. We’re so happy your visit at Stoneacre Newcastle went so smoothly. I will be sure to pass on this positive feedback to the team. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, SB ^ @ Stoneacre Head Office
  • Rating 5.0
    Staff was professional and friendly. Knew was she was doing and made my entire experience easy. Impressive.
    Response from Stoneacre Mazda Newcastle
    Hello Urenna and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Ian Hoyle.Extremely great customer service,could not ask for better. All staff attentive,and helpful.
    Response from Stoneacre Mazda Newcastle
    Hi Ian, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Ive never met a mist friendly,professional and quick and not pushy person in my experience.Thank you neil.Also i did go to audi,hyundi,volkswagen andmini before i came to mazda.The best service,friendly,professional and not pushy.It has got to be stoneacre mazda by long way.Thank you all staff .Denise Hegyesi
    Response from Stoneacre Mazda Newcastle
    Hello Denise and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    I was treated with upmost respect all throughout my stay and the salesman was very helpful when i was picking the car that i wanted, yours Mr James Paul Huxley.
    Response from Stoneacre Mazda Newcastle
    Hi James, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserves. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    10 out of 10 first class customer service by Steve very welcoming and helpful
    Response from Stoneacre Mazda Newcastle
    Hello Sean and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Very good from Hannah and finel day from Steve , not very good from others
    Response from Stoneacre Mazda Newcastle
    Hi David, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Hannah was extremely knowledgeable and helpful and made the whole process very quick and efficient.
    Response from Stoneacre Mazda Newcastle
    Hi David, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Great customer service Anthony was a big help sorting everything out for us many thanks Anthony
    Response from Stoneacre Mazda Newcastle
    Hello Sean and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Car picked up,serviced and MOT and delivered back as arranged. No problems 😃
    Response from Stoneacre Mazda Newcastle
    Hi Ian, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Lee was brilliant. Not pushy at all, let us test two cars. Could answer any question we threw at him and was incredibly patient. The exact opposite of the experience I had at the BMW garage and although I liked the car, I liked the customer service so much more at Mazda and that is why I ended up picking the CX-5. An asset to your company entirely.
    Response from Stoneacre Mazda Newcastle
    Hi Nicola, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Lee and the team. We look forward to dealing with you again in the future and happy motoring! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Brilliant service and friendly staff
    Response from Stoneacre Mazda Newcastle
    Hi Allan, Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that receives the recognition they deserves and forward this to the management for you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Amazing service …. Michael Beattie was so friendly thankyou from Karen leckie
    Response from Stoneacre Mazda Newcastle
    Hi Karen, Thank you for your feedback about Stoneacre Newcastle. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition they deserves and forward this to the management for you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Took my motability car in for a service. From start to finish I was kept informed of how it was progressing and the staff were extremely friendly and helpful. Top class!! Lillian L
  • Rating 5.0
    Michael was very professional and informative through out the full process. He explained everything fully and made sure I was ok through every step of the applications. Can’t thank him enough.
    Response from Stoneacre Mazda Newcastle
    Hi Faye, thank you for taking the time to leave Stoneacre Newcastle this wonderful review, it is great to hear that you enjoyed your experience with the team, we hope to see you again soon! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Excellent customer service
    Response from Stoneacre Mazda Newcastle
    Hi Ewan, Thank you very much for leaving Stoneacre Newcastle a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Good service picking our car up and bringing it back on time. It was washed and vacuumed nice touch thank you.
    Response from Stoneacre Mazda Newcastle
    Hi Maureen, Thank you for your feedback about Stoneacre Newcastle. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition the dyeserves and forward this to the management for you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Great service fro Michael so helpful and pleasant
    Response from Stoneacre Mazda Newcastle
    Hi Margaret, thank you for taking the time to leave Stoneacre Newcastle this wonderful review, it is great to hear that you enjoyed your experience with Michael we hope to see you again soon! If you have any further questions, please give us a call. We're always happy to help! Best Wishes, HM ^ @ Stoneacre Head Office

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