Motability Scheme at Stoneacre Mazda Newcastle
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Stoneacre Mazda Newcastle
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Stoneacre Mazda Newcastle can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Stoneacre Mazda Newcastle on 01912986767 to make an appointment with our Motability specialist.
Contact information
Address
Pentagon House
Silverlink
Newcastle Upon Tyne NE28 9ND
GB
Phone Number
Call Stoneacre Mazda Newcastle on 0191 298 6767
0191 298 6767
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:30 - 16:30 |
Motability Scheme specialists:
- Stephen Westgarth
- Steven Renwick
- Daniel Walker
- Neil Hedley-George
- Trevor Marshall
- Geoffrey Scott
We recommend calling and booking an appointment before visiting.
Service centre details 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:00Closed Today Toggle Hours
Service centre details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 17:30 |
| Saturday | 08:30 - 12:00 |
| Sunday | Closed |
Motability service specialists:
- Kim Patterson
- Andy Ritchie
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Stoneacre Mazda Newcastle
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Stoneacre Mazda Newcastle
- Rating 2.0Apr 14, 2025Neil who I initially dealt with was great but the sales manager had no customer service skills at all. I wouldn’t recommend going to Mazda at silverlink
- Rating 5.0Apr 14, 2025Really helpful and professional !Response from Stoneacre Mazda NewcastleApr 15, 2025Hello Philip,
Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our team at Stoneacre Mazda Newcastle to be helpful and professional. Your feedback is incredibly valuable to us, and it motivates us to continue providing excellent service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Stoneacre Mazda Newcastle Team - Rating 5.0Apr 14, 2025Trevor was extremely helpful & explained everything about what was included when getting a motability car. I would definitely recommend Trevor from Stoneacre Newcastle (Silverlink) to anyone who is wanting to join the motability scheme.Response from Stoneacre Mazda NewcastleApr 15, 2025Dear Louise,
Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Trevor at Stoneacre Mazda Newcastle. It's fantastic to know that he was able to provide you with all the information you needed about the Motability Scheme. Your recommendation means a lot to us, and we are delighted to have been able to assist you in finding the right motability car. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Stoneacre Mazda Newcastle Team - Rating 5.0Apr 14, 2025Trevor was very thorough, very friendly yet professional. Really nice guy, talked me through the whole process, really can't fault my experience at all.Response from Stoneacre Mazda NewcastleApr 15, 2025Hello Kerry,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Trevor at Stoneacre Mazda Newcastle. It's great to know that he was thorough, friendly, and professional throughout your visit. We strive to provide the best service possible, and your feedback reassures us that we are on the right track. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!
Best regards,
The Stoneacre Mazda Newcastle Team - Rating 5.0Apr 4, 2025Professional care and courtesy ; helpful and considerate .Response from Stoneacre Mazda NewcastleApr 7, 2025Dear Philip,
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our service professional, helpful, and considerate. At Stoneacre Mazda Newcastle, we strive to provide the best possible experience for our customers, and your feedback is truly appreciated.
If there is anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
[Your Name]
Stoneacre Mazda Newcastle - Rating 5.0Apr 2, 2025Great friendly staff and kept up to date throughoutResponse from Stoneacre Mazda NewcastleApr 3, 2025Hi Rebecca,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a positive experience with our team at Stoneacre Mazda Newcastle.
Our staff strives to provide friendly service and keep our customers informed every step of the way, so it's fantastic to know we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to seeing you again!
Best regards,
The Stoneacre Mazda Newcastle Team - Rating 5.0Mar 6, 2025Excellent staff have us all the time we needed to decideResponse from Stoneacre Mazda NewcastleMar 7, 2025Dear Allen N.,
Thank you so much for your wonderful review! We are thrilled to hear that our staff at the Motability Scheme at Stoneacre Mazda Newcastle were able to provide you with all the time you needed to make your decision. Your satisfaction is our top priority, and it's fantastic to know that we met your expectations.
If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at Stoneacre Mazda Newcastle - Rating 5.0Mar 6, 2025Brilliant workResponse from Stoneacre Mazda NewcastleMar 6, 2025Hello Karen L.,
Thank you so much for your wonderful review! We are thrilled to hear that you had a brilliant experience with us at the Motability Scheme at Stoneacre Mazda Newcastle. Your feedback is incredibly valuable and motivates our team to continue providing excellent service. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to seeing you again!
Best regards,
The Motability Scheme Team at Stoneacre Mazda Newcastle - Rating 5.0Feb 17, 2025Excellent
Trever Marshall at silverlink mazda has dealt with us start to finish .kept us well informed with every step of the wayResponse from Stoneacre Mazda NewcastleFeb 18, 2025Dear Melanie H.,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your excellent experience with Trever Marshall at Silverlink Mazda. Keeping our customers well-informed and ensuring a smooth process from start to finish is something we strive for, and it's fantastic to know that Trever delivered on this promise.
Your kind words and perfect rating mean a lot to us and motivate our team to continue providing the best service possible. If there's anything else we can assist you with, please don't hesitate to reach out.
Thank you once again for choosing the Motability Scheme at Stoneacre Mazda Newcastle.
Best regards,
Stoneacre Mazda Newcastle Team - Rating 5.0Feb 10, 2025Excellent professional service .Response from Stoneacre Mazda NewcastleFeb 11, 2025Dear Philip M.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent professional service during your visit to Stoneacre Mazda Newcastle. Our team is dedicated to providing the best experience possible, and your feedback is truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Stoneacre Mazda Newcastle Team - Rating 5.0Jan 30, 2025Very professional experienceResponse from Stoneacre Mazda NewcastleJan 31, 2025Hello Marina Y.,
Thank you so much for taking the time to leave us a fantastic review! We are thrilled to hear that you had a very professional experience with us at Stoneacre Mazda Newcastle. Our team is dedicated to providing the best service possible, and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Stoneacre Mazda Newcastle Team - Rating 5.0Jan 9, 2025Excellent serviceResponse from Stoneacre Mazda NewcastleJan 10, 2025Hello Karen and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Jan 6, 2025Excellent service from beginning to end.
Special recognition goes to Kim who went out of her way to ensure the customer experience was exceptionalResponse from Stoneacre Mazda NewcastleJan 8, 2025Hello Michael and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office - Rating 5.0Dec 23, 2024Very friendly staff Trevor was very helpfulResponse from Stoneacre Mazda NewcastleDec 27, 2024Hello William and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve.We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Dec 16, 2024Everything was wonderful and it was a very smooth process. Both the staff and car are awesome and what I asked for. Should be 100/10 but it still only gives me 5 stars.Response from Stoneacre Mazda NewcastleDec 17, 2024Hello Clare and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Dec 16, 2024Absolutely wonderful experience both with the car and the salesman. Trevor is absolutely wonderful and deserves the praise. 100/10 would be good but it only gives me 5 stars.Response from Stoneacre Mazda NewcastleDec 17, 2024Hi Clare, Thank you so much for your kind words! We are so happy to hear that the team was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 3.0Dec 10, 2024GfResponse from Stoneacre Mazda NewcastleDec 11, 2024Hi Benjamin, we're disappointed to hear of the negative experience you had at our location. We would like to have a better understanding of your experience. Please reach out to us via https://stoneac.re/jPsxbY8 so that we can take a look into this. Best wishes, HM - Stoneacre Head Office
- Rating 5.0Dec 6, 2024ExcellentResponse from Stoneacre Mazda NewcastleDec 9, 2024Hello Lorraine and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve.
We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office - Rating 5.0Oct 25, 2024Pleasure to purchase from Mazda StoneacreResponse from Stoneacre Mazda NewcastleOct 28, 2024Hello Christine and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Aug 19, 2024Unreal so easy and simpleResponse from Stoneacre Mazda NewcastleAug 20, 2024Hi Danielle, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
Thank you for taking the time to share your feedback with us. We are pleased to hear that Neil provided you with a positive experience. However, we are truly sorry to learn about your dissatisfaction with the customer service from our sales manager. Your experience does not reflect the high standards we strive to maintain, and we appreciate you bringing this to our attention.
We value your input and are committed to improving our service. If you have any further details or suggestions you would like to share, please feel free to reach out to us directly. Your feedback is crucial in helping us enhance our customer experience.
Thank you once again for your review.
Kind regards,
Stoneacre Mazda Newcastle