Motability Scheme at Stoneacre Mazda Newcastle

4.8
Rating 4.8
(52 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
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Welcome to Stoneacre Mazda Newcastle

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Stoneacre Mazda Newcastle can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Stoneacre Mazda Newcastle on 01912986767 to make an appointment with our Motability specialist.

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Contact information

Address
Pentagon House
Silverlink
Newcastle Upon Tyne NE28 9ND
GB
Get directions
Phone Number
Call Stoneacre Mazda Newcastle on 0191 298 6767
0191 298 6767
0191 298 6767
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Stephen Westgarth
  • Steven Renwick
  • Neil Hedley-George
  • Trevor Marshall
  • Geoffrey Scott
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:00
SundayClosed

Motability service specialists:

  • Kim Patterson
  • Andy Ritchie
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stoneacre Mazda Newcastle

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Stoneacre Mazda Newcastle

  • Rating 5.0
    Excellent staff have us all the time we needed to decide
    Response from Stoneacre Mazda Newcastle
    Dear Allen N.,

    Thank you so much for your wonderful review! We are thrilled to hear that our staff at the Motability Scheme at Stoneacre Mazda Newcastle were able to provide you with all the time you needed to make your decision. Your satisfaction is our top priority, and it's fantastic to know that we met your expectations.

    If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,

    The Motability Scheme Team at Stoneacre Mazda Newcastle
  • Rating 5.0
    Brilliant work
    Response from Stoneacre Mazda Newcastle
    Hello Karen L.,

    Thank you so much for your wonderful review! We are thrilled to hear that you had a brilliant experience with us at the Motability Scheme at Stoneacre Mazda Newcastle. Your feedback is incredibly valuable and motivates our team to continue providing excellent service. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Motability Scheme Team at Stoneacre Mazda Newcastle
  • Rating 5.0
    Excellent
    Trever Marshall at silverlink mazda has dealt with us start to finish .kept us well informed with every step of the way
    Response from Stoneacre Mazda Newcastle
    Dear Melanie H.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your excellent experience with Trever Marshall at Silverlink Mazda. Keeping our customers well-informed and ensuring a smooth process from start to finish is something we strive for, and it's fantastic to know that Trever delivered on this promise.

    Your kind words and perfect rating mean a lot to us and motivate our team to continue providing the best service possible. If there's anything else we can assist you with, please don't hesitate to reach out.

    Thank you once again for choosing the Motability Scheme at Stoneacre Mazda Newcastle.

    Best regards,


    Stoneacre Mazda Newcastle Team
  • Rating 5.0
    Excellent professional service .
    Response from Stoneacre Mazda Newcastle
    Dear Philip M.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent professional service during your visit to Stoneacre Mazda Newcastle. Our team is dedicated to providing the best experience possible, and your feedback is truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Stoneacre Mazda Newcastle Team
  • Rating 5.0
    Very professional experience
    Response from Stoneacre Mazda Newcastle
    Hello Marina Y.,

    Thank you so much for taking the time to leave us a fantastic review! We are thrilled to hear that you had a very professional experience with us at Stoneacre Mazda Newcastle. Our team is dedicated to providing the best service possible, and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre Mazda Newcastle Team
  • Rating 5.0
    Excellent service
    Response from Stoneacre Mazda Newcastle
    Hello Karen and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Excellent service from beginning to end.
    Special recognition goes to Kim who went out of her way to ensure the customer experience was exceptional
    Response from Stoneacre Mazda Newcastle
    Hello Michael and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Very friendly staff Trevor was very helpful
    Response from Stoneacre Mazda Newcastle
    Hello William and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve.We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office


  • Rating 5.0
    Everything was wonderful and it was a very smooth process. Both the staff and car are awesome and what I asked for. Should be 100/10 but it still only gives me 5 stars.
    Response from Stoneacre Mazda Newcastle
    Hello Clare and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Absolutely wonderful experience both with the car and the salesman. Trevor is absolutely wonderful and deserves the praise. 100/10 would be good but it only gives me 5 stars.
    Response from Stoneacre Mazda Newcastle
    Hi Clare, Thank you so much for your kind words! We are so happy to hear that the team was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 3.0
    Gf
    Response from Stoneacre Mazda Newcastle
    Hi Benjamin, we're disappointed to hear of the negative experience you had at our location. We would like to have a better understanding of your experience. Please reach out to us via https://stoneac.re/jPsxbY8 so that we can take a look into this. Best wishes, HM - Stoneacre Head Office
  • Rating 5.0
    Excellent
    Response from Stoneacre Mazda Newcastle
    Hello Lorraine and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve.
    We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Pleasure to purchase from Mazda Stoneacre
    Response from Stoneacre Mazda Newcastle
    Hello Christine and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Unreal so easy and simple
    Response from Stoneacre Mazda Newcastle
    Hi Danielle, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Absolutely amazing and fully in love with my new car
    Response from Stoneacre Mazda Newcastle
    Hello Danielle and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Excellent customer service from start to finish! We ordered our car Tuesday and collected it on Sunday. All of the staff we met were very friendly, polite and professional.
    I would highly recommend stoneacre Mazda Newcastle, Neil was brilliant at showing us what the car had to offer and made everything so easy and stress free
    Response from Stoneacre Mazda Newcastle
    Hello Mason and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Great experience, enjoyed our time ordering the car.
    Neil was amazing. Thorough and incredibly knowledgeable.
    We had a laugh together too which is always a bonus.
    Would wholeheartedly recommend Neil - he’s a credit to your company!
    Response from Stoneacre Mazda Newcastle
    Hello Caroline and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    very helpful
    Response from Stoneacre Mazda Newcastle
    Hello Hannah and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    friendly and helpful service
    Response from Stoneacre Mazda Newcastle
    Hi Hannah, Thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that the team receives recognition for there fantastic customer service which they provided to you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    10
    Response from Stoneacre Mazda Newcastle
    Hello Susan and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office

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