Motability Scheme at Stoneacre Mazda Newcastle
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Stoneacre Mazda Newcastle
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Stoneacre Mazda Newcastle can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Stoneacre Mazda Newcastle on 01912986767 to make an appointment with our Motability specialist.
Contact information
Address
Pentagon House
Silverlink
Newcastle Upon Tyne NE28 9ND
GB
Phone Number
Call Stoneacre Mazda Newcastle on 0191 298 6767
0191 298 6767
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:30 - 16:30 |
Motability Scheme specialists:
- Stephen Westgarth
- Steven Renwick
- Neil Hedley-George
- Trevor Marshall
- Geoffrey Scott
We recommend calling and booking an appointment before visiting.
Service centre details 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:00Closed Today Toggle Hours
Service centre details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 17:30 |
| Saturday | 08:30 - 12:00 |
| Sunday | Closed |
Motability service specialists:
- Kim Patterson
- Andy Ritchie
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Stoneacre Mazda Newcastle
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Stoneacre Mazda Newcastle
- Rating 5.0Feb 17, 2025Excellent
Trever Marshall at silverlink mazda has dealt with us start to finish .kept us well informed with every step of the way - Rating 5.0Feb 10, 2025Excellent professional service .Response from Stoneacre Mazda NewcastleFeb 11, 2025Dear Philip M.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent professional service during your visit to Stoneacre Mazda Newcastle. Our team is dedicated to providing the best experience possible, and your feedback is truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Stoneacre Mazda Newcastle Team - Rating 5.0Jan 30, 2025Very professional experienceResponse from Stoneacre Mazda NewcastleJan 31, 2025Hello Marina Y.,
Thank you so much for taking the time to leave us a fantastic review! We are thrilled to hear that you had a very professional experience with us at Stoneacre Mazda Newcastle. Our team is dedicated to providing the best service possible, and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Stoneacre Mazda Newcastle Team - Rating 5.0Jan 9, 2025Excellent serviceResponse from Stoneacre Mazda NewcastleJan 10, 2025Hello Karen and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Jan 6, 2025Excellent service from beginning to end.
Special recognition goes to Kim who went out of her way to ensure the customer experience was exceptionalResponse from Stoneacre Mazda NewcastleJan 8, 2025Hello Michael and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office - Rating 5.0Dec 23, 2024Very friendly staff Trevor was very helpfulResponse from Stoneacre Mazda NewcastleDec 27, 2024Hello William and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve.We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Dec 16, 2024Everything was wonderful and it was a very smooth process. Both the staff and car are awesome and what I asked for. Should be 100/10 but it still only gives me 5 stars.Response from Stoneacre Mazda NewcastleDec 17, 2024Hello Clare and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Dec 16, 2024Absolutely wonderful experience both with the car and the salesman. Trevor is absolutely wonderful and deserves the praise. 100/10 would be good but it only gives me 5 stars.Response from Stoneacre Mazda NewcastleDec 17, 2024Hi Clare, Thank you so much for your kind words! We are so happy to hear that the team was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 3.0Dec 10, 2024GfResponse from Stoneacre Mazda NewcastleDec 11, 2024Hi Benjamin, we're disappointed to hear of the negative experience you had at our location. We would like to have a better understanding of your experience. Please reach out to us via https://stoneac.re/jPsxbY8 so that we can take a look into this. Best wishes, HM - Stoneacre Head Office
- Rating 5.0Dec 6, 2024ExcellentResponse from Stoneacre Mazda NewcastleDec 9, 2024Hello Lorraine and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve.
We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office - Rating 5.0Oct 25, 2024Pleasure to purchase from Mazda StoneacreResponse from Stoneacre Mazda NewcastleOct 28, 2024Hello Christine and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Aug 19, 2024Unreal so easy and simpleResponse from Stoneacre Mazda NewcastleAug 20, 2024Hi Danielle, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Aug 19, 2024Absolutely amazing and fully in love with my new carResponse from Stoneacre Mazda NewcastleAug 20, 2024Hello Danielle and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Jul 22, 2024Excellent customer service from start to finish! We ordered our car Tuesday and collected it on Sunday. All of the staff we met were very friendly, polite and professional.
I would highly recommend stoneacre Mazda Newcastle, Neil was brilliant at showing us what the car had to offer and made everything so easy and stress freeResponse from Stoneacre Mazda NewcastleJul 23, 2024Hello Mason and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office - Rating 5.0Jul 1, 2024Great experience, enjoyed our time ordering the car.
Neil was amazing. Thorough and incredibly knowledgeable.
We had a laugh together too which is always a bonus.
Would wholeheartedly recommend Neil - he’s a credit to your company!Response from Stoneacre Mazda NewcastleJul 2, 2024Hello Caroline and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office - Rating 5.0May 13, 2024very helpfulResponse from Stoneacre Mazda NewcastleMay 14, 2024Hello Hannah and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0May 10, 2024friendly and helpful serviceResponse from Stoneacre Mazda NewcastleMay 13, 2024Hi Hannah, Thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that the team receives recognition for there fantastic customer service which they provided to you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Apr 26, 202410Response from Stoneacre Mazda NewcastleApr 29, 2024Hello Susan and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 4.0Mar 28, 2024Excellent, that's why I keep returning. I'm up to my 3rd Vehicle now!Response from Stoneacre Mazda NewcastleApr 2, 2024Hi Dean, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Mar 27, 2024It's fantastic, I wouldn't go anywhere else, thanks so muchResponse from Stoneacre Mazda NewcastleMar 28, 2024Hi Patricia, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that the team receives recognition for there fantastic customer service which they provided to you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your excellent experience with Trever Marshall at Silverlink Mazda. Keeping our customers well-informed and ensuring a smooth process from start to finish is something we strive for, and it's fantastic to know that Trever delivered on this promise.
Your kind words and perfect rating mean a lot to us and motivate our team to continue providing the best service possible. If there's anything else we can assist you with, please don't hesitate to reach out.
Thank you once again for choosing the Motability Scheme at Stoneacre Mazda Newcastle.
Best regards,
Stoneacre Mazda Newcastle Team