Motability Scheme at Stratstone BMW Tyneside
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Stratstone BMW Tyneside
At Stratstone BMW Tyneside, we will guide you through every step of the way for your peace of mind.
Here at Stratstone BMW Tyneside, we are incredibly proud of our knowledgeable and fully trained Motability Specialists Damian Maughan and Michael Gray who will ensure the most seamless, best quality service for you right from the first moment you enquire.
We have been supplying Motability vehicles for over 14 years and have had incredible responses from the scheme users. Our team here will be by your side every step of the way, right from your first enquiry to the last day of your Motability vehicle agreement, ensuring all the questions are answered and queries are taken care of for your peace of mind and comfort.
Contact Stratstone BMW Tyneside on 01912951295 to make an appointment with our Motability specialist.
Contact information
Address
Silverlink
Bittern
Wallsend NE28 9ND
GB
Phone Number
Call Stratstone BMW Tyneside on 0191 295 1295
0191 295 1295
Website
Email
Feedback
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00Toggle Hours
Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:00 |
| Tuesday | 09:00 - 18:00 |
| Wednesday | 09:00 - 18:00 |
| Thursday | 09:00 - 18:00 |
| Friday | 09:00 - 18:00 |
| Saturday | 09:00 - 18:00 |
| Sunday | 11:00 - 17:00 |
Motability Scheme specialists:
- Damian Maughan
- Paul Martin
- Justin Mcleod
- Zed Hussain
- Elliott Smith
We recommend calling and booking an appointment before visiting.
Service centre details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 13:00Closed Today Toggle Hours
Service centre details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Thomas Morley
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Stratstone BMW Tyneside
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Stratstone BMW Tyneside
- Rating 5.0Apr 24, 2024Couldn’t help enough exellent
- Rating 1.0Apr 11, 2024Poor carnt get call back was promised would ring on Sunday now Thursday and left three messages for call back very poorResponse from Stratstone BMW TynesideApr 11, 2024Hi Scott,
I am sorry to hear that you are struggling to get through to our BMW branch in Tyneside.
Please email us with your details to service.followup@pendragon.uk.com and we will ensure that you are contacted back.
Thank you,
Customer Services - Rating 5.0Apr 8, 2024Perfect serviceResponse from Stratstone BMW TynesideApr 9, 2024Hi Joe,
We appreciate you leaving us a review - thank you!
Have a nice day!
Customer Services - Rating 5.0Mar 21, 2024Very good communication from the dealership. Friendly staff even made us a coffee while we had a short wait.Response from Stratstone BMW TynesideMar 21, 2024Hello Toby,
Thank you for your five stars!
Customer Services - Rating 5.0Mar 20, 2024Damian was very knowledgeable, professional and helpful throughout the process.Response from Stratstone BMW TynesideMar 21, 2024Hi Judith,
Damian will appreciate you leaving this a review - thank you!
Have a nice day!
Customer Services - Rating 5.0Mar 4, 2024We have bought cars from Damian for a lot of years his service and professionalism is the reason we carry on buying from BMWResponse from Stratstone BMW TynesideMar 5, 2024Hi Karen,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your recent experience with Damian.
We hope to be of service to you again!
Customer Services - Rating 5.0Nov 22, 2023Fantastic. Everything a dealership should be. Clear, friendly and correct information. Test drive and both models to compare made the choice so easy.Response from Stratstone BMW TynesideNov 23, 2023Hi William,
We appreciate you taking the time to review us!
I am very pleased everything was handled to your satisfaction!
Enjoy your day!
Customer Services - Rating 5.0Nov 7, 2023We dealt with Damian Maughan. What a pleasure, Damian took the time to explain the requirements and we got nearly 2 hours hand over. From test drive from Damian to being fully shown the car and everything was explained in detail, never had customer service like this before and I have owned top of the range car before.
What more can we say. It was a pleasure and been back to the garage as unsure on a couple of settings etc and Damian obliged each time, so straight forward a phone call followed by just pop up at 10 Steve.
What a Gent brilliant customer service.Response from Stratstone BMW TynesideNov 7, 2023Hi Amanda,
Thank you for giving BMW Tyneside and Damian such a great review!
It really means a lot to us.
Thanks again!
Customer Services - Rating 5.0Sep 29, 2023Excellent service, polite and very helpfulResponse from Stratstone BMW TynesideSep 29, 2023Hi Michael,
Thank you for your positive review.
Have a great day!
Customer Services - Rating 5.0Aug 30, 2023Can’t speak to highly of the service and care from Stratstone.Response from Stratstone BMW TynesideAug 30, 2023Hi Margaret,
We appreciate you leaving us a review - thank you!
Have a nice day!
Customer Services - Rating 5.0Aug 10, 2023Great customer serviceResponse from Stratstone BMW TynesideAug 10, 2023Hi Gavin,
Thank you for your positive review.
Have a great day!
Evans Halshaw Customer Services - Rating 5.0Aug 1, 2023ExcellentResponse from Stratstone BMW TynesideAug 1, 2023Hi John,
Thank you so much for leaving us this great review.
Have a lovely day!
Customer Services - Rating 5.0Jul 20, 2023Very good communication with the garage, including responding to any queries. I have no complaints.Response from Stratstone BMW TynesideJul 21, 2023Hi Wendy,
We appreciate you leaving us a review - thank you!
Have a nice day!
Customer Services - Rating 5.0Jul 17, 2023Friendly service and very efficientResponse from Stratstone BMW TynesideJul 17, 2023Hi Gary,
Thank you for reviewing us!
We appreciate you taking the time to do this and hope you have a great day!
Customer Services - Rating 3.0Jun 27, 2023Staff are not very friendly and talk down to youResponse from Stratstone BMW TynesideJun 28, 2023Hi David,
Thank you for taking the time to review.
Firstly, I would like to apologise for the experience you have had, I completely understand the frustration of this and I can assure you that this isn’t the customer service we do aim to provide.
I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.
Thank you,
Customer Services - Rating 5.0Jun 12, 2023Excellent customer service very friendlyResponse from Stratstone BMW TynesideJun 13, 2023Hi David,
Thanks for the great rating!
We are always happy to help.
Customer Services - Rating 5.0May 25, 2023Great customer service big shout out to sheree, who helped immensely and all in the service bay. As usual top service from top dealershipResponse from Stratstone BMW TynesideMay 26, 2023Hello William,
Thank you very much for taking the time to leave us this review!
Our aim is to deliver a positive customer service.
Have a great weekend!
Customer Services - Rating 5.0May 22, 2023Great customer service Damien very informative and great follow up communication thanks GavinResponse from Stratstone BMW TynesideMay 23, 2023Hi Gavin,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Customer Services - Rating 5.0May 17, 2023Excellent service from Ryan. Thanks alot.Response from Stratstone BMW TynesideMay 17, 2023Hi Gary,
Thank you for your positive review.
Have a great day!
Customer Services - Rating 4.0May 15, 2023Good serviceResponse from Stratstone BMW TynesideMay 16, 2023Hi Isabella,
Thank you for reviewing us!
We appreciate you taking the time to do this and hope you have a great day!
Customer Services
A big thank you for leaving us a 5* review!
Have a lovely day!
Customer Services