Motability Scheme at Vertu Hyundai Silverlink

4.9
Rating 4.9
(309 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today

Welcome to Vertu Hyundai Silverlink

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Hyundai Silverlink can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Hyundai Silverlink on 03445587006 to make an appointment with our Motability specialist.

Contact information

Address
Middle Engine Lane
Silverlink Business Park
Newcastle NE28 9NZ
GB
Phone Number
Call Vertu Hyundai Silverlink on 0344 558 7006
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Craig Hayes
  • Ash Machin
  • Geoffrey Baird
  • Sam Richardson
  • Chris Hargreaves
  • Angus Berry
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Rachel Bowen
  • Tracey Toward
  • Paul Tate
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at Vertu Hyundai Silverlink

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Hyundai Silverlink

  • Rating 5.0
    Very professional and lovely people
    Response from Vertu Hyundai Silverlink
    Hello Tony,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team at Vertu Hyundai Silverlink to be professional and lovely. Providing excellent service is our top priority, and your feedback reassures us that we are on the right track. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Kind regards,
    Matthew
  • Rating 5.0
    Helpful staff
    Response from Vertu Hyundai Silverlink
    Hello Carole,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our staff helpful during your visit to Vertu Hyundai Silverlink. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations.

    Kind regards,
    Matthew
  • Rating 5.0
    Great
    Response from Vertu Hyundai Silverlink
    Hello Wayne,

    Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that you had a great experience with us at Vertu Hyundai Silverlink. Your feedback is incredibly valuable and motivates our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Excellent service I even had a little video to see them working on my car and the sitting area is brilliant family friendly and very friendly staff. I would recommend Hyundai.
    Response from Vertu Hyundai Silverlink
    Dear Loreni,

    Thank you for taking the time to share your feedback with us. We are pleased to hear that your experience at Vertu Hyundai Silverlink met your expectations. It is wonderful to know that you enjoyed the behind-the-scenes video of your vehicle's service, and we appreciate your kind words about our family-friendly sitting area.

    Our team is dedicated to providing excellent service, and your recommendation is greatly valued. We look forward to welcoming you back in the near future.

    Kind regards,
    Matthew
  • Rating 5.0
    Staff were friendly, helpful and efficient
    Response from Vertu Hyundai Silverlink
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    Very helpful and informative, always replied well if any questions asked, good guiidance
    Response from Vertu Hyundai Silverlink
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 4.0
    Friendly helpful staff
    Response from Vertu Hyundai Silverlink
    Thanks for the great score! Kind regards, Liza.
  • Rating 5.0
    Excellent customer service
    Response from Vertu Hyundai Silverlink
    Good afternoon Carol. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Excellent service
    Response from Vertu Hyundai Silverlink
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    My experience was good. Everything went well and we are pleased with the car.
    Response from Vertu Hyundai Silverlink
    Good afternoon Kevin. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
  • Rating 5.0
    Car ready to go. Craig very good at explaining how everything worked. I have to say I'm a very happy customer
    Response from Vertu Hyundai Silverlink
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Excellent service treated like a VIP. Friendly , helpful and very knowledgable.
    Response from Vertu Hyundai Silverlink
    Hi Karen, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Always good.. Courteous and professional. Fully recommended.
    Response from Vertu Hyundai Silverlink
    Good afternoon Melvin. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Great they didn’t leave me without a car and very nice to deal with
    Response from Vertu Hyundai Silverlink
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
  • Rating 5.0
    Quick easy and well explained
    Response from Vertu Hyundai Silverlink
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you . Many thanks Keith
  • Rating 5.0
    The service we received was excellent.nothing was a bother we were dropped off at the local retail park and picked up when the car was ready for collection
    Response from Vertu Hyundai Silverlink
    Good afternoon, Gladys . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    Simple from start to finish from ordering to collecting.
    Response from Vertu Hyundai Silverlink
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    Good clean and efficient
    Response from Vertu Hyundai Silverlink
    Good afternoon Royston. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Back for a second time new kona in 3 months can't be bad
    Response from Vertu Hyundai Silverlink

    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    Excellent service - replacement car sourced when an issue was found on my vehicle making it unfit to drive. Dealership kept in touch at all times regarding progress of my repairs.
    Response from Vertu Hyundai Silverlink
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn

Similar Motability Scheme dealers