Motability Scheme at Bristol Street Motors Hyundai Silverlink

4.9
Rating 4.9
(259 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00

Welcome to Bristol Street Motors Hyundai Silverlink

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Bristol Street Motors Hyundai Silverlink can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Bristol Street Motors Hyundai Silverlink on 03445587006 to make an appointment with our Motability specialist.

Contact information

Address
Middle Engine Lane
Silverlink Business Park
Newcastle NE28 9NZ
GB
Phone Number
Call Bristol Street Motors Hyundai Silverlink on 0344 558 7006
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Craig Hayes
  • Geoffrey Baird
  • Sam Richardson
  • Chris Hargreaves
  • Angus Berry
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Tracey Toward
  • Alison Hicks
  • Paul Tate
We recommend calling and booking an appointment before visiting.
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Accessibility features at Bristol Street Motors Hyundai Silverlink

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Bristol Street Motors Hyundai Silverlink

  • Rating 5.0
    Very good chris was so helpful and under standing
    Response from Bristol Street Motors Hyundai Silverlink
    Good afternoon, Brian . Thank you so much for your kind words! We are so happy to hear that Chris was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
  • Rating 4.0
    Too much paperwork, taking up time, thought the pin input was to speed up things.
    Response from Bristol Street Motors Hyundai Silverlink
    Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXT4KS2510 Kind regards, Liza.
  • Rating 5.0
    Helpful and polite no problems
    Response from Bristol Street Motors Hyundai Silverlink
    HI Lisa, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Car was ready a lot sooner than the call centre said
    Response from Bristol Street Motors Hyundai Silverlink
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
  • Rating 5.0
    I found from walking in the doors the staff were welcoming and friendly and attended fully to my needs.
    After I paid I was able to collect my new car and this was also a 5 star treatment, I could not fault the service or the vehicle I bought and will return as a customer.
    Response from Bristol Street Motors Hyundai Silverlink
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Pure class from first day to day I picked car up just over a week Sam was great 10 out of ten for the young man
    Response from Bristol Street Motors Hyundai Silverlink
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    I have found the service to be outstanding, I have found the people I have spoken to have been kind and patient and understanding thank you
    Response from Bristol Street Motors Hyundai Silverlink
    Good afternoon Julie. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    10 of 10 👍
    Response from Bristol Street Motors Hyundai Silverlink
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    Great service
    Response from Bristol Street Motors Hyundai Silverlink
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    Very convenient
    Response from Bristol Street Motors Hyundai Silverlink
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    Couldn't fault the young gentleman, Sam, who was extremely polite and nothing was a problem for him. So far, so good.
    Response from Bristol Street Motors Hyundai Silverlink
    Thank you so much for your kind words! We are so happy to hear that Sam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
  • Rating 5.0
    Both salespeople I met were polite, respectful and professional.
    Response from Bristol Street Motors Hyundai Silverlink
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
  • Rating 5.0
    Very professional well mannered got great help I'm so happy with the service I got
    Response from Bristol Street Motors Hyundai Silverlink
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
  • Rating 5.0
    From booking in to completion I received excellent service, thank you
    Response from Bristol Street Motors Hyundai Silverlink
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew
  • Rating 5.0
    Great handover
    Response from Bristol Street Motors Hyundai Silverlink
    Good afternoon Jed. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Everyone was really Friendly and the sitting area was lovely
    Response from Bristol Street Motors Hyundai Silverlink
    Good afternoon Edna. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 1.0
    Poor, asked to change appt time day before, no parts a available for repairs and no update whilst waiting, had to ring twice for call back
    Response from Bristol Street Motors Hyundai Silverlink
    Good afternoon Dillon. Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXT1DR0110 Kind regards, Dean
  • Rating 5.0
    Sam the motability advisor was very knowledgeable and friendly a lovely guy thankyou
    Response from Bristol Street Motors Hyundai Silverlink
    Thank you so much for your kind words! We are so happy to hear that Sam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew
  • Rating 5.0
    Fantastic
    So helpful caring
    Response from Bristol Street Motors Hyundai Silverlink
    Hi Mark, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Fantastic service from a top company and great service for the 3 years on my micra
    Response from Bristol Street Motors Hyundai Silverlink
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew

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