Motability Scheme at Vertu Hyundai Silverlink
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Vertu Hyundai Silverlink
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Vertu Hyundai Silverlink can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Vertu Hyundai Silverlink on 03445587006 to make an appointment with our Motability specialist.
Contact information
Address
Middle Engine Lane
Silverlink Business Park
Newcastle NE28 9NZ
GB
Phone Number
Call Vertu Hyundai Silverlink on 0344 558 7006
0344 558 7006
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today Toggle Hours
Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:30 |
| Tuesday | 09:00 - 18:30 |
| Wednesday | 09:00 - 18:30 |
| Thursday | 09:00 - 18:30 |
| Friday | 09:00 - 18:30 |
| Saturday | 09:00 - 17:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Ash Machin
- Geoffrey Baird
- Sam Richardson
- Charlotte Olley
- Chris Hargreaves
We recommend calling and booking an appointment before visiting.
Service centre details 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30Closed Today Closed Today Toggle Hours
Service centre details
07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30Closed Today Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:30 - 17:30 |
| Tuesday | 07:30 - 17:30 |
| Wednesday | 07:30 - 17:30 |
| Thursday | 07:30 - 17:30 |
| Friday | 07:30 - 17:30 |
| Saturday | Closed |
| Sunday | Closed |
Motability service specialists:
- Rachel Bowen
- Tracey Toward
- Paul Tate
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Vertu Hyundai Silverlink
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Vertu Hyundai Silverlink
- Rating 5.0Aug 28, 2025Really great as normal courtesy car could have been better
- Rating 4.0Aug 26, 2025The service I received was good.
- Rating 5.0Aug 26, 2025Really approachable, upbeat, no hard sellsResponse from Vertu Hyundai SilverlinkAug 26, 2025Hello Rebekah
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team approachable and upbeat. It's important to us that our customers feel comfortable and never pressured, so your feedback is truly appreciated. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again at Vertu Hyundai Silverlink.
Best regards,
Dean - Rating 5.0Aug 26, 2025Absolutely amazing from start to finish very professional and very knowledgeable.Response from Vertu Hyundai SilverlinkAug 26, 2025Hello Dylan
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an amazing experience with us from start to finish. Our team takes great pride in being professional and knowledgeable, and it’s fantastic to know that this made a positive impact on your visit.
If you have any more feedback or need further assistance, please don’t hesitate to reach out. We look forward to serving you again in the future!
Best regards,
Dean - Rating 5.0Aug 18, 2025Excellentservice thanksResponse from Vertu Hyundai SilverlinkAug 18, 2025Hello Garry,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our service at Vertu Hyundai Silverlink. Your feedback is incredibly valuable to us, and it motivates our team to continue providing top-notch service to all our customers.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Kind regards,
Matthew - Rating 5.0Aug 15, 2025Absolutely amazing and very professional explained everything to meResponse from Vertu Hyundai SilverlinkAug 15, 2025Hello Dylan
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an amazing and professional experience with us at Vertu Hyundai Silverlink. Our team always strives to ensure that everything is clearly explained to our customers, and it’s fantastic to know that we met your expectations.
Your feedback is greatly appreciated and motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
Keith - Rating 5.0Aug 9, 2025The dealership couldn't be more helpful, greeted me straight away and offered a drink.Response from Vertu Hyundai SilverlinkAug 9, 2025Dear Monica
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience at Vertu Hyundai Silverlink. Our team strives to provide exceptional service, and it’s great to know that you felt welcomed and well taken care of from the moment you arrived.
Your kind words and perfect rating mean a lot to us, and we are delighted to have been able to assist you. If there is anything more we can do for you in the future, please don’t hesitate to reach out.
Warm regards,
Dean - Rating 5.0Aug 1, 2025Service and clean and vacuum, 2.1/2 hours, coffee and soft drinks for free whilst waiting.Response from Vertu Hyundai SilverlinkAug 1, 2025Dear Chloe
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our service and that you enjoyed the complimentary coffee and soft drinks while you waited. Your satisfaction is our top priority, and it's great to know that we met your expectations. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to welcoming you back to Vertu Hyundai Silverlink.
Best regards,
Keith - Rating 5.0Jul 31, 2025Absolutely lovely, very helpfulResponse from Vertu Hyundai SilverlinkJul 31, 2025Hello Ella,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service to be absolutely lovely and very helpful. Your kind words and perfect rating mean a lot to us and motivate our team to continue providing the best experience possible for our customers.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to Vertu Hyundai Silverlink.
Best regards,
Keith - Rating 5.0Jul 30, 2025Excellent experience from dropping my car off to picking it back up again.
Special mention to Rachel on service reception 10/10. Thank you!Response from Vertu Hyundai SilverlinkJul 30, 2025Dear Wendy
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had an excellent experience from the moment you dropped off your car to when you picked it back up. Our team at Vertu Hyundai Silverlink is dedicated to providing top-notch service, and your kind words are truly appreciated.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
Keith - Rating 5.0Jul 29, 2025First class professional friendly service from start to finishResponse from Vertu Hyundai SilverlinkJul 29, 2025Hello Brian,
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you experienced first-class professional and friendly service from start to finish. Our team at Vertu Hyundai Silverlink is dedicated to providing the best possible experience for our customers, and your feedback is greatly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
Keith - Rating 5.0Jul 21, 2025Excellent service from JeffResponse from Vertu Hyundai SilverlinkJul 21, 2025Dear Carol B.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service from Jeff. Our team at Vertu Hyundai Silverlink is dedicated to providing the best experience possible, and it's always rewarding to know when we've succeeded.
Thank you once again for your kind words and for choosing the Motability Scheme with us.
Warm regards,
Liza. - Rating 5.0Jul 15, 2025Very helpful and answered all questions.Response from Vertu Hyundai SilverlinkJul 15, 2025Hello Linda,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team very helpful and that all your questions were answered. Providing excellent service is our top priority, and it's great to know we met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at Vertu Hyundai Silverlink.
Best regards,
Liza - Rating 5.0Jul 14, 2025Very professionalResponse from Vertu Hyundai SilverlinkJul 14, 2025Hello Brian F.,
Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our service to be very professional. At Vertu Hyundai Silverlink, we strive to provide the best experience for our customers, and your feedback is greatly appreciated. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
Liza. - Rating 5.0Jul 7, 2025The salesman sam Richardson was the warmest and most welcome person to help me with my application and I am eternally grateful for his kindness and his serviceResponse from Vertu Hyundai SilverlinkJul 7, 2025Dear Jamie H.,
Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Sam Richardson. It is our goal to provide exceptional service, and we are delighted that Sam's warmth and kindness made your application process a pleasant one.
Your kind words are greatly appreciated and will certainly be shared with Sam and the rest of our team. We are grateful for your support and look forward to assisting you with any future needs.
Thank you once again for choosing the Motability Scheme at Vertu Hyundai Silverlink.
Best regards,
Matthew - Rating 5.0Jun 25, 2025Excellent serviceResponse from Vertu Hyundai SilverlinkJun 25, 2025Hello John H.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service during your visit to Vertu Hyundai Silverlink. Our team is dedicated to providing the best experience possible, and your feedback is a great testament to their hard work.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
Keith - Rating 5.0Jun 23, 2025The experience was absolutely outstanding no hassle at all. It’s the first time using the service. All my worries and concerns were resolved with lots of questions and answers. I loved the unveiling of the car when I picked it up made me feel like a movie star hahaResponse from Vertu Hyundai SilverlinkJun 23, 2025Hello Christine S.,
Thank you so much for taking the time to share your wonderful experience with us at Vertu Hyundai Silverlink. We are thrilled to hear that your first time using the Motability Scheme was outstanding and hassle-free. It's fantastic to know that we could address all your worries and concerns effectively.
We're delighted that you enjoyed the unveiling of your car—it’s always our goal to make our customers feel special, and we're glad it made you feel like a movie star! Your feedback is incredibly valuable to us, and we appreciate your 5-star rating.
If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
Keith - Rating 5.0Jun 18, 2025Customer service was excellent all requirements were done and as quick as possible whole experience was pleasant thank youResponse from Vertu Hyundai SilverlinkJun 18, 2025Hello Steven
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you found our customer service excellent and that all your requirements were met promptly. It's wonderful to know that your entire experience was pleasant. Your feedback is greatly appreciated and serves as a great motivation for our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out.
Best regards,
The Motability Scheme Team at Vertu Hyundai Silverlink - Rating 5.0Jun 16, 2025Superb !Response from Vertu Hyundai SilverlinkJun 16, 2025Hello Christine,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a superb experience with us at Vertu Hyundai Silverlink. Your feedback is incredibly valuable and motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Vertu Hyundai Silverlink Team - Rating 5.0Jun 10, 2025AmazingResponse from Vertu Hyundai SilverlinkJun 10, 2025Hello Skye
Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had an amazing experience with us at Vertu Hyundai Silverlink. Your feedback is incredibly important to us, and it’s wonderful to know that we met your expectations.
If you have any more feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
Dean
Thank you for taking the time to leave us a review. We're delighted to hear that you had a positive experience with our service at Vertu Hyundai Silverlink. Your feedback is incredibly valuable to us as we strive to provide the best possible service to all our customers.
If there's anything specific you think we could improve on to make your next visit even better, please feel free to let us know. We look forward to welcoming you back in the future.
Best regards, Dawn
The Vertu Hyundai Silverlink Team