Motability Scheme at Vertu Hyundai Silverlink
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Vertu Hyundai Silverlink
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Vertu Hyundai Silverlink can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Vertu Hyundai Silverlink on 03445587006 to make an appointment with our Motability specialist.
Contact information
Address
Middle Engine Lane
Silverlink Business Park
Newcastle NE28 9NZ
GB
Phone Number
Call Vertu Hyundai Silverlink on 0344 558 7006
0344 558 7006
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today Toggle Hours
Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:30 |
| Tuesday | 09:00 - 18:30 |
| Wednesday | 09:00 - 18:30 |
| Thursday | 09:00 - 18:30 |
| Friday | 09:00 - 18:30 |
| Saturday | 09:00 - 17:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Craig Hayes
- Ash Machin
- Geoffrey Baird
- Sam Richardson
- Chris Hargreaves
- Angus Berry
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:30 - 12:30Closed Today Toggle Hours
Service centre details
08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 17:30 |
| Tuesday | 08:00 - 17:30 |
| Wednesday | 08:00 - 17:30 |
| Thursday | 08:00 - 17:30 |
| Friday | 08:00 - 17:30 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Rachel Bowen
- Tracey Toward
- Paul Tate
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Vertu Hyundai Silverlink
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Vertu Hyundai Silverlink
- Rating 5.0May 17, 2025Polite, friendly, professional and knowledgeable staff
- Rating 5.0May 15, 2025The salesman was professional, friendly and very patient. The whole experience of dealing with this dealership was excellent. I highly recommend them.Response from Vertu Hyundai SilverlinkMay 15, 2025Dear Andrew L.,
Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had an excellent experience at Vertu Hyundai Silverlink. Our team, especially our sales staff, strives to provide professional, friendly, and patient service to all our customers, and it’s rewarding to know that we met your expectations.
Your recommendation means a lot to us, and we are grateful for your support. If there is anything else we can do for you in the future, please don't hesitate to reach out.
Best regards,
Liza. - Rating 5.0May 13, 2025Always very good would recommend them to anyoneResponse from Vertu Hyundai SilverlinkMay 13, 2025Hello David F.,
Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you've consistently had great experiences with us at Vertu Hyundai Silverlink. Your recommendation means a lot to us, and we're delighted to know that our service has met your expectations. If there's anything more we can do for you in the future, please don't hesitate to reach out. We look forward to seeing you again!
Best regards,
Liza. - Rating 5.0Apr 26, 2025Sam was very helpful , efficient and everything went smoothly when I picked up my new car. A big Thank you to SamResponse from Vertu Hyundai SilverlinkApr 26, 2025Hello Amanda,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Sam was able to assist you efficiently and make the process of picking up your new car smooth and enjoyable. Your kind words and appreciation mean a lot to us and will certainly be shared with Sam and the team.
We are delighted to have been a part of your journey with the Motability Scheme at Vertu Hyundai Silverlink. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Thank you once again for your review and for choosing us for your mobility needs.
Best regards,
Danielle
Vertu Hyundai Silverlink Team - Rating 5.0Apr 18, 2025Very professional and lovely peopleResponse from Vertu Hyundai SilverlinkApr 18, 2025Hello Tony,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team at Vertu Hyundai Silverlink to be professional and lovely. Providing excellent service is our top priority, and your feedback reassures us that we are on the right track. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Kind regards,
Matthew - Rating 5.0Apr 16, 2025Helpful staffResponse from Vertu Hyundai SilverlinkApr 16, 2025Hello Carole,
Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our staff helpful during your visit to Vertu Hyundai Silverlink. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations.
Kind regards,
Matthew - Rating 5.0Apr 16, 2025GreatResponse from Vertu Hyundai SilverlinkApr 16, 2025Hello Wayne,
Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that you had a great experience with us at Vertu Hyundai Silverlink. Your feedback is incredibly valuable and motivates our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
Dean - Rating 5.0Apr 14, 2025Excellent service I even had a little video to see them working on my car and the sitting area is brilliant family friendly and very friendly staff. I would recommend Hyundai.Response from Vertu Hyundai SilverlinkApr 14, 2025Dear Loreni,
Thank you for taking the time to share your feedback with us. We are pleased to hear that your experience at Vertu Hyundai Silverlink met your expectations. It is wonderful to know that you enjoyed the behind-the-scenes video of your vehicle's service, and we appreciate your kind words about our family-friendly sitting area.
Our team is dedicated to providing excellent service, and your recommendation is greatly valued. We look forward to welcoming you back in the near future.
Kind regards,
Matthew - Rating 5.0Apr 8, 2025Staff were friendly, helpful and efficientResponse from Vertu Hyundai SilverlinkApr 8, 2025Thank you for taking your time to leave this great review! Kind regards Dawn
- Rating 5.0Apr 8, 2025Very helpful and informative, always replied well if any questions asked, good guiidanceResponse from Vertu Hyundai SilverlinkApr 8, 2025Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
- Rating 4.0Apr 7, 2025Friendly helpful staffResponse from Vertu Hyundai SilverlinkApr 7, 2025Thanks for the great score! Kind regards, Liza.
- Rating 5.0Apr 4, 2025Excellent customer serviceResponse from Vertu Hyundai SilverlinkApr 4, 2025Good afternoon Carol. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Apr 1, 2025Excellent serviceResponse from Vertu Hyundai SilverlinkApr 1, 2025Thank you for taking your time to leave this great review! Kind regards Dawn
- Rating 5.0Mar 24, 2025My experience was good. Everything went well and we are pleased with the car.Response from Vertu Hyundai SilverlinkMar 24, 2025Good afternoon Kevin. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
- Rating 5.0Mar 20, 2025Car ready to go. Craig very good at explaining how everything worked. I have to say I'm a very happy customerResponse from Vertu Hyundai SilverlinkMar 20, 2025Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
- Rating 5.0Mar 20, 2025Excellent service treated like a VIP. Friendly , helpful and very knowledgable.Response from Vertu Hyundai SilverlinkMar 20, 2025Hi Karen, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
- Rating 5.0Mar 17, 2025Always good.. Courteous and professional. Fully recommended.Response from Vertu Hyundai SilverlinkMar 17, 2025Good afternoon Melvin. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Mar 14, 2025Great they didn’t leave me without a car and very nice to deal withResponse from Vertu Hyundai SilverlinkMar 14, 2025Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
- Rating 5.0Mar 7, 2025Quick easy and well explainedResponse from Vertu Hyundai SilverlinkMar 7, 2025Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you . Many thanks Keith
- Rating 5.0Mar 5, 2025The service we received was excellent.nothing was a bother we were dropped off at the local retail park and picked up when the car was ready for collectionResponse from Vertu Hyundai SilverlinkMar 5, 2025Good afternoon, Gladys . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our staff to be polite, friendly, professional, and knowledgeable. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to Vertu Hyundai Silverlink.
Best regards, Danielle
The Motability Scheme Team at Vertu Hyundai Silverlink