Motability Scheme at Vertu Hyundai Silverlink

4.9
Rating 4.9
(326 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Hyundai Silverlink

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Hyundai Silverlink can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Hyundai Silverlink on 03445587006 to make an appointment with our Motability specialist.

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Contact information

Address
Middle Engine Lane
Silverlink Business Park
Newcastle NE28 9NZ
GB
Get directions
Phone Number
Call Vertu Hyundai Silverlink on 0344 558 7006
0344 558 7006
0344 558 7006
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Craig Hayes
  • Ash Machin
  • Geoffrey Baird
  • Sam Richardson
  • Chris Hargreaves
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Rachel Bowen
  • Tracey Toward
  • Paul Tate
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Hyundai Silverlink

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Hyundai Silverlink

  • Rating 5.0
    Excellent service
    Response from Vertu Hyundai Silverlink
    Hello John H.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service during your visit to Vertu Hyundai Silverlink. Our team is dedicated to providing the best experience possible, and your feedback is a great testament to their hard work.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,

    Keith
  • Rating 5.0
    The experience was absolutely outstanding no hassle at all. It’s the first time using the service. All my worries and concerns were resolved with lots of questions and answers. I loved the unveiling of the car when I picked it up made me feel like a movie star haha
    Response from Vertu Hyundai Silverlink
    Hello Christine S.,

    Thank you so much for taking the time to share your wonderful experience with us at Vertu Hyundai Silverlink. We are thrilled to hear that your first time using the Motability Scheme was outstanding and hassle-free. It's fantastic to know that we could address all your worries and concerns effectively.

    We're delighted that you enjoyed the unveiling of your car—it’s always our goal to make our customers feel special, and we're glad it made you feel like a movie star! Your feedback is incredibly valuable to us, and we appreciate your 5-star rating.

    If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,

    Keith
  • Rating 5.0
    Customer service was excellent all requirements were done and as quick as possible whole experience was pleasant thank you
    Response from Vertu Hyundai Silverlink
    Hello Steven
    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you found our customer service excellent and that all your requirements were met promptly. It's wonderful to know that your entire experience was pleasant. Your feedback is greatly appreciated and serves as a great motivation for our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Vertu Hyundai Silverlink
  • Rating 5.0
    Superb !
    Response from Vertu Hyundai Silverlink
    Hello Christine,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a superb experience with us at Vertu Hyundai Silverlink. Your feedback is incredibly valuable and motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Vertu Hyundai Silverlink Team
  • Rating 5.0
    Amazing
    Response from Vertu Hyundai Silverlink
    Hello Skye

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had an amazing experience with us at Vertu Hyundai Silverlink. Your feedback is incredibly important to us, and it’s wonderful to know that we met your expectations.

    If you have any more feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,

    Dean
  • Rating 5.0
    Geoff was very knowledgeable and helpful. Would be happy to recommend Hyundi for a flawless experience
    Response from Vertu Hyundai Silverlink
    Dear Karen S.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Geoff was able to provide you with such a knowledgeable and helpful experience. Your recommendation means a lot to us, and we are delighted that you found your experience with Hyundai to be flawless.

    If there is anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to welcoming you back to Vertu Hyundai Silverlink.

    Best regards,

    Keith
  • Rating 5.0
    Courteous, friendly and professional
    Response from Vertu Hyundai Silverlink
    Dear Colin

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team courteous, friendly, and professional. Providing exceptional service is our top priority, and your feedback is a great testament to the hard work and dedication of our staff at Vertu Hyundai Silverlink.

    We truly appreciate your support and are delighted that you had a positive experience with the Motability Scheme. If there is anything else we can do for you, please do not hesitate to reach out.

    Thank you once again for your kind words and for choosing us for your mobility needs.

    Best regards,

    Keith
  • Rating 4.0
    Very satisfying and even washed my car
    Response from Vertu Hyundai Silverlink
    Hello Yvonne,

    Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a satisfying experience at Vertu Hyundai Silverlink and appreciated the car wash service. Your positive comments mean a lot to our team, and we're always striving to provide the best service possible. If there's anything more we can do to enhance your experience or if you have any suggestions, please feel free to let us know. We look forward to welcoming you back in the future.

    Best regards,
    Liza.
  • Rating 5.0
    Very pleasant. Told me what was going on . Done in reasonable time
    Response from Vertu Hyundai Silverlink
    Dear Jeannette E.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a pleasant experience with us and that everything was completed in a reasonable time. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Hyundai Silverlink.

    Best regards,

    Liza
  • Rating 5.0
    The process was great from the initial enquiry to the test drive then choosing the car I wanted. I am picking it up just 6 days later . Brilliant
    Response from Vertu Hyundai Silverlink
    Hello Steven,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you found the process smooth and efficient, from your initial enquiry to the test drive and finally choosing the car you wanted. It's fantastic to know that we could meet your expectations and have your car ready for pickup in just six days. Your kind words and perfect rating mean a lot to us, and we are grateful for your feedback. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    Dean
  • Rating 5.0
    Great lad great exp

    Response from Vertu Hyundai Silverlink
    Hello Joan

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with us at Vertu Hyundai Silverlink. Our team is dedicated to providing excellent service, and it's wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Keith
  • Rating 5.0
    Absolutely amazing and professional. Able to answer all of my questions and made the process a lot less stressful
    Response from Vertu Hyundai Silverlink
    Dear Skye,

    Thank you for your wonderful review! We’re delighted to hear you had a great experience with us at Vertu Hyundai Silverlink. Our team strives to make the process smooth and stress-free, and we’re glad we could address all your questions.

    Your feedback motivates us to keep providing excellent service. If you need further assistance in the future, feel free to reach out.

    Thanks again for your kind words and for choosing the Motability Scheme with us.

    Best regards,

    Kerry
  • Rating 5.0
    Really good no complaints Geoff was very good indeed
    Response from Vertu Hyundai Silverlink
    Dear David,

    Thank you for your positive review! We're glad you had a great experience at Vertu Hyundai Silverlink. Geoff will be pleased to hear his efforts made a difference. Your feedback inspires us to maintain excellent service. If you have any questions or need assistance, feel free to reach out.

    Kind regards,
    Kerry
  • Rating 5.0
    Polite, friendly, professional and knowledgeable staff
    Response from Vertu Hyundai Silverlink
    Hello Brian G.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our staff to be polite, friendly, professional, and knowledgeable. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to Vertu Hyundai Silverlink.

    Best regards, Danielle
    The Motability Scheme Team at Vertu Hyundai Silverlink
  • Rating 5.0
    The salesman was professional, friendly and very patient. The whole experience of dealing with this dealership was excellent. I highly recommend them.
    Response from Vertu Hyundai Silverlink
    Dear Andrew L.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had an excellent experience at Vertu Hyundai Silverlink. Our team, especially our sales staff, strives to provide professional, friendly, and patient service to all our customers, and it’s rewarding to know that we met your expectations.

    Your recommendation means a lot to us, and we are grateful for your support. If there is anything else we can do for you in the future, please don't hesitate to reach out.

    Best regards,

    Liza.
  • Rating 5.0
    Always very good would recommend them to anyone
    Response from Vertu Hyundai Silverlink
    Hello David F.,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you've consistently had great experiences with us at Vertu Hyundai Silverlink. Your recommendation means a lot to us, and we're delighted to know that our service has met your expectations. If there's anything more we can do for you in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    Liza.
  • Rating 5.0
    Sam was very helpful , efficient and everything went smoothly when I picked up my new car. A big Thank you to Sam
    Response from Vertu Hyundai Silverlink
    Hello Amanda,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Sam was able to assist you efficiently and make the process of picking up your new car smooth and enjoyable. Your kind words and appreciation mean a lot to us and will certainly be shared with Sam and the team.

    We are delighted to have been a part of your journey with the Motability Scheme at Vertu Hyundai Silverlink. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your review and for choosing us for your mobility needs.

    Best regards,

    Danielle
    Vertu Hyundai Silverlink Team
  • Rating 5.0
    Very professional and lovely people
    Response from Vertu Hyundai Silverlink
    Hello Tony,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team at Vertu Hyundai Silverlink to be professional and lovely. Providing excellent service is our top priority, and your feedback reassures us that we are on the right track. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Kind regards,
    Matthew
  • Rating 5.0
    Helpful staff
    Response from Vertu Hyundai Silverlink
    Hello Carole,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our staff helpful during your visit to Vertu Hyundai Silverlink. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations.

    Kind regards,
    Matthew
  • Rating 5.0
    Great
    Response from Vertu Hyundai Silverlink
    Hello Wayne,

    Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that you had a great experience with us at Vertu Hyundai Silverlink. Your feedback is incredibly valuable and motivates our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean

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