Motability Scheme at Vertu Hyundai Silverlink

4.9
Rating 4.9
(365 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Hyundai Silverlink

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Hyundai Silverlink can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Hyundai Silverlink on 03445587006 to make an appointment with our Motability specialist.

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Contact information

Address
Middle Engine Lane
Silverlink Business Park
Newcastle NE28 9NZ
GB
Get directions
Phone Number
Call Vertu Hyundai Silverlink on 0344 558 7006
0344 558 7006
0344 558 7006
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Geoffrey Baird
  • Sam Richardson
  • Charlotte Olley
  • Chris Hargreaves
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Rachel Bowen
  • Tracey Toward
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Hyundai Silverlink

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Hyundai Silverlink

  • Rating 5.0
    Very friendly and efficient person. All questions sorted out for us.
    Response from Vertu Hyundai Silverlink
    Dear Karen

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you found our service friendly and efficient, and that all your questions were addressed to your satisfaction. Your feedback is incredibly valuable to us, and we are delighted to have earned a 5-star rating from you.

    At Vertu Hyundai Silverlink, we strive to provide the best possible service to our customers, and your kind words are a wonderful affirmation of our efforts. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.

    Thank you once again for your support.

    Best regards,

    Dean
  • Rating 5.0
    Very friendly and helpful. Explained the whole procedure very well and talked us through each step.
    Response from Vertu Hyundai Silverlink
    Hello Cameron

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our team friendly and helpful. It's great to know that we were able to explain the procedure clearly and guide you through each step. Your feedback is incredibly valuable to us, and we are delighted that you had a 5-star experience at Vertu Hyundai Silverlink. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Great staff who educate you so well if you’re not already . So friendly and welcoming and makes sure you understand each section before moving on.
    Response from Vertu Hyundai Silverlink
    Hello Sadie H.,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a positive experience with our team at Vertu Hyundai Silverlink. It's our priority to ensure that our customers feel informed and comfortable throughout their visit, and we're delighted to know that our staff made you feel welcome and well-educated. Your feedback is greatly appreciated and will be shared with the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    Matthew
  • Rating 5.0
    The process was quick and easy, the dealership and the staff were very helpful. Chris especially, informing us of all of the necessary information, showing us the car and taking us on a test drive.
    Response from Vertu Hyundai Silverlink
    Hello Chantelle,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you found the process quick and easy. It's wonderful to know that our team, especially Chris, was able to assist you effectively by providing all the necessary information and ensuring you had a great test drive experience. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Hyundai Silverlink.

    Best regards,

    Dean
  • Rating 4.0
    Everything was ok. Time passed pretty quickly. Looked after very well.
    Response from Vertu Hyundai Silverlink
    Dear Beryl C.,

    Thank you for taking the time to share your feedback with us. We are delighted to hear that you felt well looked after during your visit to Vertu Hyundai Silverlink and that your experience was positive overall. Your satisfaction is important to us, and we are always striving to enhance our services.

    If there is anything more we can do to improve your experience or if you have any further comments, please feel free to reach out. We look forward to welcoming you back in the future.

    Best regards,

    Liza
  • Rating 5.0
    Absolutely amazing, knowledgeable staff and really easy process and the customer care is above and beyond.
    Response from Vertu Hyundai Silverlink
    Dear Carla

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience with our team at Vertu Hyundai Silverlink. Our staff takes great pride in providing knowledgeable service and ensuring a smooth process for our customers, and it's fantastic to know that our efforts made your experience exceptional.

    Your kind words about our customer care mean a lot to us, and we are delighted that we could go above and beyond your expectations. If there is anything else we can do for you in the future, please don't hesitate to reach out.

    Thank you once again for your review and for choosing the Motability Scheme with us.

    Best regards,

    Dean
  • Rating 5.0
    Geoff was amazing he looked after us from the very first second he made sure we had everything we needed in our new car and he made the whole process simple and very quick we can’t thank him enough
    Response from Vertu Hyundai Silverlink
    Dear Coen
    Thank you so much for taking the time to share your wonderful feedback about your experience with us at Vertu Hyundai Silverlink. We are thrilled to hear that Geoff provided you with exceptional service and made the process of getting your new car both simple and quick. It's fantastic to know that he ensured you had everything you needed. Your kind words and perfect rating mean a lot to us, and we will be sure to pass along your compliments to Geoff. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards, Dawn
    The Vertu Hyundai Silverlink Team
  • Rating 5.0
    Very easy to deal with and 5 star service from paul and tracey
    Response from Vertu Hyundai Silverlink
    Hello Keith

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service easy to deal with and that Paul and Tracey provided you with a 5-star experience. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future!

    Best regards, Dawn
    The Motability Scheme Team at Vertu Hyundai Silverlink
  • Rating 5.0
    Very helpful and informative and helped us with the process
    Response from Vertu Hyundai Silverlink
    Hello Cameron
    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team helpful and informative during your visit. It's great to know that we could assist you effectively with the process. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Hyundai Silverlink.

    Best regards, Dawn
    The Motability Scheme Team at Vertu Hyundai Silverlink
  • Rating 5.0
    Absolutely fabulous straight forward knowledgeable staff and nothing is too much trouble
    Response from Vertu Hyundai Silverlink
    Dear Carla D.,

    Thank you so much for your wonderful review! We are thrilled to hear that you had an absolutely fabulous experience with our team at Vertu Hyundai Silverlink. Our staff takes great pride in being knowledgeable and ensuring that nothing is too much trouble for our valued customers like you. Your feedback is incredibly motivating and helps us continue to provide the best service possible. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again soon!

    Warm regards,

    Liza
  • Rating 5.0
    Excellent
    Response from Vertu Hyundai Silverlink
    Dear Kayleigh B.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had an excellent experience with us at Vertu Hyundai Silverlink. Your feedback is incredibly valuable and motivates our team to continue providing the best service possible.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Liza
  • Rating 5.0
    Very informative and so very helpful.
    Response from Vertu Hyundai Silverlink
    Hello Gary C.,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our service very informative and helpful. At Vertu Hyundai Silverlink, we strive to provide the best experience possible for our customers, and your feedback is a wonderful affirmation of our efforts. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Matthew
  • Rating 5.0
    Everything was handled brilliantly by the dealership
    Response from Vertu Hyundai Silverlink
    Dear Mark T.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that everything was handled brilliantly during your experience with us at Vertu Hyundai Silverlink. Our team is dedicated to providing exceptional service, and it's always rewarding to know that we have met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Liza
  • Rating 5.0
    Amazing staff at Hyundai Silverlink.
    Response from Vertu Hyundai Silverlink
    Hello Kayleigh

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an amazing experience with our staff at Vertu Hyundai Silverlink. Providing exceptional service is our top priority, and it's always rewarding to know when we've succeeded.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to our store soon!

    Best regards, Dawn
    The Vertu Hyundai Silverlink Team
  • Rating 5.0
    Very good all kind and friendly staff and very understanding
    Response from Vertu Hyundai Silverlink
    Dear Olivia S.,

    Thank you so much for taking the time to share your positive experience with us at Vertu Hyundai Silverlink. We are thrilled to hear that our team was able to provide you with kind and friendly service. Understanding our customers' needs is a top priority for us, and it's wonderful to know that we met your expectations.

    Your feedback is incredibly valuable, and it motivates us to continue delivering the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,

    Liza.
  • Rating 5.0
    had an amazing experience and the person that served us (Ash) was lovely! catered to our needs and answered every question.
    Response from Vertu Hyundai Silverlink
    Hello Angelee

    Thank you so much for taking the time to share your wonderful experience with us at Vertu Hyundai Silverlink. We are thrilled to hear that Ash was able to provide you with excellent service and cater to all your needs. Your kind words and perfect rating mean a lot to us, and we are delighted that you had such a positive experience. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Keith
  • Rating 5.0
    amazing dealer everyone was extremely friendly. we got served by Ash and he was lovely!
    Response from Vertu Hyundai Silverlink
    Hello Angelee

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had an amazing experience at Vertu Hyundai Silverlink. It's fantastic to know that Ash and the rest of our team made you feel welcome and provided the friendly service we strive for. Your feedback is greatly appreciated and motivates us to continue delivering the best for our customers. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    Keith
  • Rating 5.0
    Very helpful and really explained things great, nothing was too much for them to help you with
    Response from Vertu Hyundai Silverlink
    Hello Nicola

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team at Vertu Hyundai Silverlink to be helpful and informative. Our goal is to ensure that every customer feels supported and well-informed, and it's fantastic to know that we achieved that during your visit. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    Keith
  • Rating 4.0
    Couldn't fault service
    Response from Vertu Hyundai Silverlink
    Hello Andrew,

    Thank you for taking the time to share your feedback with us. We're delighted to hear that you couldn't fault our service at Vertu Hyundai Silverlink. Your satisfaction is very important to us, and we're pleased to know that we met your expectations.

    If there's anything specific you think we could improve to make your experience even better, please feel free to let us know. We always strive to enhance our services and ensure our customers have the best possible experience.

    Thank you once again for your review, and we look forward to welcoming you back in the future.

    Kind regards,
    Matthew
  • Rating 5.0
    Experience was top notch from the start, very knowledgeable and asked all the right questions. Definitely recommend
    Response from Vertu Hyundai Silverlink
    Hello David W.,

    Thank you so much for taking the time to share your experience with us at Vertu Hyundai Silverlink. We are thrilled to hear that you found our service top-notch and that our team was able to assist you with the right questions and knowledge. Your recommendation means a lot to us, and we are delighted to have met your expectations. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!

    Kind regards,
    Matthew

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