Motability Scheme at Vertu Hyundai Silverlink

4.9
Rating 4.9
(347 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Hyundai Silverlink

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Hyundai Silverlink can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Hyundai Silverlink on 03445587006 to make an appointment with our Motability specialist.

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Contact information

Address
Middle Engine Lane
Silverlink Business Park
Newcastle NE28 9NZ
GB
Get directions
Phone Number
Call Vertu Hyundai Silverlink on 0344 558 7006
0344 558 7006
0344 558 7006
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Ash Machin
  • Geoffrey Baird
  • Sam Richardson
  • Charlotte Olley
  • Chris Hargreaves
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Rachel Bowen
  • Tracey Toward
  • Paul Tate
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Hyundai Silverlink

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Hyundai Silverlink

  • Rating 4.0
    Couldn't fault service
    Response from Vertu Hyundai Silverlink
    Hello Andrew,

    Thank you for taking the time to share your feedback with us. We're delighted to hear that you couldn't fault our service at Vertu Hyundai Silverlink. Your satisfaction is very important to us, and we're pleased to know that we met your expectations.

    If there's anything specific you think we could improve to make your experience even better, please feel free to let us know. We always strive to enhance our services and ensure our customers have the best possible experience.

    Thank you once again for your review, and we look forward to welcoming you back in the future.

    Kind regards,
    Matthew
  • Rating 5.0
    Experience was top notch from the start, very knowledgeable and asked all the right questions. Definitely recommend
    Response from Vertu Hyundai Silverlink
    Hello David W.,

    Thank you so much for taking the time to share your experience with us at Vertu Hyundai Silverlink. We are thrilled to hear that you found our service top-notch and that our team was able to assist you with the right questions and knowledge. Your recommendation means a lot to us, and we are delighted to have met your expectations. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!

    Kind regards,
    Matthew
  • Rating 5.0
    Fantastic
    Response from Vertu Hyundai Silverlink
    Dear Hazel D.,

    Thank you so much for your fantastic review and for giving us a perfect 5.0 rating! We are thrilled to hear that you had a great experience with us at Vertu Hyundai Silverlink. Your feedback is incredibly valuable and motivates our team to continue providing the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Matthew
  • Rating 5.0
    Brilliant experience with Ash. So lovely and helpful. He made everything so easy.
    Response from Vertu Hyundai Silverlink
    Hello Ian,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Ash provided you with such a brilliant and helpful service. Making the process easy and enjoyable for our customers is our top priority, and it's wonderful to know that Ash made a positive impact during your visit.

    Your feedback is greatly appreciated and will be shared with Ash and the team. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,

    Liza
  • Rating 5.0
    Excellent service and very easy for use
    Response from Vertu Hyundai Silverlink
    Hello Joanne,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service excellent and easy to use. At Vertu Hyundai Silverlink, we strive to make every customer's experience as smooth and enjoyable as possible, and your feedback assures us that we are on the right track.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    They went through all the functions of my new car with me, helped me connect my phone. Offered me a hot drink on arrival.
    All the staff were courteous
    Response from Vertu Hyundai Silverlink
    Hello Andrew,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with us at Vertu Hyundai Silverlink. It's great to know that our team was able to assist you with the functions of your new car and help you connect your phone. We always strive to make our customers feel welcome, so we're glad you enjoyed the hot drink upon your arrival.

    Your feedback is greatly appreciated and will be shared with the team. If you have any more questions or need further assistance, please don't hesitate to reach out. We hope you enjoy your new car and look forward to seeing you again in the future!

    Best regards,
    Dean
  • Rating 5.0
    Really great as normal courtesy car could have been better
    Response from Vertu Hyundai Silverlink
    Hello Paul,

    Thank you for taking the time to leave us a review. We're thrilled to hear that you had a great experience with us at Vertu Hyundai Silverlink. Your feedback is invaluable, and we're always looking for ways to improve our services. We appreciate your comment about the courtesy car and will certainly take it into consideration to enhance our offerings. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again soon!

    Best regards,
    Dean
  • Rating 4.0
    The service I received was good.
    Response from Vertu Hyundai Silverlink
    Hello Freya,

    Thank you for taking the time to leave us a review. We're delighted to hear that you had a positive experience with our service at Vertu Hyundai Silverlink. Your feedback is incredibly valuable to us as we strive to provide the best possible service to all our customers.

    If there's anything specific you think we could improve on to make your next visit even better, please feel free to let us know. We look forward to welcoming you back in the future.

    Best regards, Dawn

    The Vertu Hyundai Silverlink Team
  • Rating 5.0
    Really approachable, upbeat, no hard sells
    Response from Vertu Hyundai Silverlink
    Hello Rebekah

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team approachable and upbeat. It's important to us that our customers feel comfortable and never pressured, so your feedback is truly appreciated. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again at Vertu Hyundai Silverlink.

    Best regards,
    Dean
  • Rating 5.0
    Absolutely amazing from start to finish very professional and very knowledgeable.
    Response from Vertu Hyundai Silverlink
    Hello Dylan

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an amazing experience with us from start to finish. Our team takes great pride in being professional and knowledgeable, and it’s fantastic to know that this made a positive impact on your visit.

    If you have any more feedback or need further assistance, please don’t hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Dean
  • Rating 5.0
    Excellentservice thanks
    Response from Vertu Hyundai Silverlink
    Hello Garry,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our service at Vertu Hyundai Silverlink. Your feedback is incredibly valuable to us, and it motivates our team to continue providing top-notch service to all our customers.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Kind regards,
    Matthew
  • Rating 5.0
    Absolutely amazing and very professional explained everything to me
    Response from Vertu Hyundai Silverlink
    Hello Dylan

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an amazing and professional experience with us at Vertu Hyundai Silverlink. Our team always strives to ensure that everything is clearly explained to our customers, and it’s fantastic to know that we met your expectations.

    Your feedback is greatly appreciated and motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Keith
  • Rating 5.0
    The dealership couldn't be more helpful, greeted me straight away and offered a drink.
    Response from Vertu Hyundai Silverlink
    Dear Monica

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience at Vertu Hyundai Silverlink. Our team strives to provide exceptional service, and it’s great to know that you felt welcomed and well taken care of from the moment you arrived.

    Your kind words and perfect rating mean a lot to us, and we are delighted to have been able to assist you. If there is anything more we can do for you in the future, please don’t hesitate to reach out.

    Warm regards,

    Dean
  • Rating 5.0
    Service and clean and vacuum, 2.1/2 hours, coffee and soft drinks for free whilst waiting.
    Response from Vertu Hyundai Silverlink
    Dear Chloe

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our service and that you enjoyed the complimentary coffee and soft drinks while you waited. Your satisfaction is our top priority, and it's great to know that we met your expectations. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to welcoming you back to Vertu Hyundai Silverlink.

    Best regards,
    Keith
  • Rating 5.0
    Absolutely lovely, very helpful
    Response from Vertu Hyundai Silverlink
    Hello Ella,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service to be absolutely lovely and very helpful. Your kind words and perfect rating mean a lot to us and motivate our team to continue providing the best experience possible for our customers.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to Vertu Hyundai Silverlink.

    Best regards,

    Keith
  • Rating 5.0
    Excellent experience from dropping my car off to picking it back up again.
    Special mention to Rachel on service reception 10/10. Thank you!
    Response from Vertu Hyundai Silverlink
    Dear Wendy

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had an excellent experience from the moment you dropped off your car to when you picked it back up. Our team at Vertu Hyundai Silverlink is dedicated to providing top-notch service, and your kind words are truly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Keith
  • Rating 5.0
    First class professional friendly service from start to finish
    Response from Vertu Hyundai Silverlink
    Hello Brian,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you experienced first-class professional and friendly service from start to finish. Our team at Vertu Hyundai Silverlink is dedicated to providing the best possible experience for our customers, and your feedback is greatly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Keith
  • Rating 5.0
    Excellent service from Jeff
    Response from Vertu Hyundai Silverlink
    Dear Carol B.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service from Jeff. Our team at Vertu Hyundai Silverlink is dedicated to providing the best experience possible, and it's always rewarding to know when we've succeeded.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Warm regards,

    Liza.
  • Rating 5.0
    Very helpful and answered all questions.
    Response from Vertu Hyundai Silverlink
    Hello Linda,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team very helpful and that all your questions were answered. Providing excellent service is our top priority, and it's great to know we met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at Vertu Hyundai Silverlink.

    Best regards,
    Liza
  • Rating 5.0
    Very professional
    Response from Vertu Hyundai Silverlink
    Hello Brian F.,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our service to be very professional. At Vertu Hyundai Silverlink, we strive to provide the best experience for our customers, and your feedback is greatly appreciated. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza.

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