Motability Scheme at Vertu Hyundai Peterlee

4.8
Rating 4.8
(306 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today

Welcome to Vertu Hyundai Peterlee

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Hyundai Peterlee can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Hyundai Peterlee on 03445586421 to make an appointment with our Motability specialist.

Contact information

Address
3 Mill Hill
North West Industrial Estate
Peterlee SR8 2HR
GB
Phone Number
Call Vertu Hyundai Peterlee on 0344 558 6421
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Edwin Golightly
  • Andrew Nichols
  • Tony Allen
  • Angela Solan
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Sharon Potts
  • Alison Hicks
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Hyundai Peterlee

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Hyundai Peterlee

  • Rating 3.0
    Never clean it and told them there was a dent on back of car
    Response from Vertu Hyundai Peterlee
    Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXT3CJ1404 Kind regards, Matthew.
  • Rating 5.0
    Edwin was very helpful and professional couldn't thank him enough
    Response from Vertu Hyundai Peterlee
    Hello Marie,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Edwin was able to assist you in a helpful and professional manner. Your feedback is incredibly valuable to us, and it’s great to know that you had a positive experience at Vertu Hyundai Peterlee. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future! Kind regards, Dean
  • Rating 5.0
    A
    Response from Vertu Hyundai Peterlee
    Thanks for taking the time to mark us as 5 stars! Kind regards Dawn
  • Rating 5.0
    Friendly staff and very helpful
    Response from Vertu Hyundai Peterlee
    Good afternoon Marie. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Friendly staff and good service
    Response from Vertu Hyundai Peterlee
    Good afternoon Derek. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 4.0
    It was good
    Response from Vertu Hyundai Peterlee
    Good afternoon Christine. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Absolutely amazing from start to finish, Allan with who I dealt with was absolutely great,
    Response from Vertu Hyundai Peterlee
    Good afternoon Keith. Thank you so much for your kind words! We are so happy to hear that Allan was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    Very smooth and efficient handback and pickup of new vehicle
    Response from Vertu Hyundai Peterlee
    Good afternoon Linda. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Dean
  • Rating 5.0
    Great service and knowledgeable about car made us feel at ease
    Response from Vertu Hyundai Peterlee
    Hi Tanya. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Kerry
  • Rating 5.0
    No problems, pleasant experience. Would definitely use this particular branch in the future and highly recommend anyone to purchase new car from here.
    Response from Vertu Hyundai Peterlee
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Very smooth pleasant experience.
    Everything sorted in no time at all.
    Response from Vertu Hyundai Peterlee
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Brilliant, quick and easy.
    Response from Vertu Hyundai Peterlee
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    They are always polite and make me feel welcome everytime
    Response from Vertu Hyundai Peterlee
    Good morning Jamie. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    tony was first class
    Response from Vertu Hyundai Peterlee
    Thank you so much for your kind words! We are so happy to hear that Tony was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
  • Rating 5.0
    Great customer service very friendly and helpful.
    Response from Vertu Hyundai Peterlee
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you . Many thanks Keith
  • Rating 5.0
    Excellent friendly will remember them 👍
    Response from Vertu Hyundai Peterlee
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    A
    Response from Vertu Hyundai Peterlee
    Thanks for taking the time to mark us as 5 stars! Kind regards Dawn
  • Rating 5.0
    FAB
    Response from Vertu Hyundai Peterlee
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    Very helpful and polite talked through service and findings pleasant experience
    Response from Vertu Hyundai Peterlee
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    Amazing customer service team my Motability specialist , Angela Solan went above and beyond for me and keep me up to speed with everything that was happening also the car sale manager Hayley was fab in helping me I will definitely be using this garage in the future
    Response from Vertu Hyundai Peterlee
    Thank you so much for your kind words! We are so happy to hear that Hayley was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

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