Motability Scheme at Bristol Street Motors Hyundai Peterlee

4.8
Rating 4.8
(220 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00

Welcome to Bristol Street Motors Hyundai Peterlee

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Bristol Street Motors Hyundai Peterlee can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Bristol Street Motors Hyundai Peterlee on 03445586421 to make an appointment with our Motability specialist.

Contact information

Address
3 Mill Hill
North West Industrial Estate
Peterlee SR8 2HR
GB
Phone Number
Call Bristol Street Motors Hyundai Peterlee on 0344 558 6421
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Kevin Newell
  • Edwin Golightly
  • Andrew Nichols
  • Tony Allen
  • Angela Solan
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Sharon Potts
  • Neil Chappell
  • Alison Hicks
We recommend calling and booking an appointment before visiting.
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Accessibility features at Bristol Street Motors Hyundai Peterlee

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Bristol Street Motors Hyundai Peterlee

  • Rating 1.0
    Leaving poor feedback.
    As was given an appointment to be seen at 9.15am when you have a disability & a child time is precious.
    We were not seen until 10.30am a whole hour & 15 minutes later without explanation.
    Then when my partner mentioned how the stop start motor has been playing up he was fobbed off with ‘do you use the heaters it won’t work when the heaters are on’
    Surely a brand new car in this day and age that would not be the case!
    But no investigation was carried out.
    Over all poor customer service,
    Poor time/organisational skills.

    Should have expected as had similar experience with this branch last year when we had an issue with the car constantly steaming up from the inside out we were fobbed off again then too.

    I think going ahead in the future when it’s time for a new car we will look else where.
    Response from Bristol Street Motors Hyundai Peterlee
    Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with registration and contact details we can certainly have this looked into further for you. Please quote ref YTCE1106 Kind regards Dawn
  • Rating 5.0
    Great service Andy nichol was ver knowledgeable about the vehicle I was hiring and everything regarding the mobility scheme he is a credit to this company
    Response from Bristol Street Motors Hyundai Peterlee
    Thank you so much for your kind words! We are so happy to hear that Andy was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.
  • Rating 5.0
    Our car dealer Tony was absolutely outstanding he went above and beyond to make sure we had the best experience possible nothing was to much trouble for him
    Response from Bristol Street Motors Hyundai Peterlee
    Hi Euan, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    No complaints, good and efficient service.
    Response from Bristol Street Motors Hyundai Peterlee
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    Amazing even sent me a video of the mechanic doing the checks , thankyou
    Response from Bristol Street Motors Hyundai Peterlee
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    Ed was amazing help, i went in thinking i wanted the i10 but took a look at it and didnt like it at all, he told me about the bayon and i fell in love! Such great and friendly service! Thank you
    Response from Bristol Street Motors Hyundai Peterlee
    Thank you so much for your kind words! We are so happy to hear that Ed was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.
  • Rating 5.0
    I received excellent service from the moment I walked into the showroom to the minute I drove away. Especially Tony Allen, who was extremely helpful and made sure everything was perfect. He told me everything I would get and that's exactly what I got. My car is perfect it's everything I wanted and more. I highly recommend.
    Response from Bristol Street Motors Hyundai Peterlee
    Thank you so much for your kind words! We are so happy to hear that Tony was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.
  • Rating 5.0
    Quick easey pleasant and helpfull
    Response from Bristol Street Motors Hyundai Peterlee
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Liza.
  • Rating 5.0
    Fantastic couldn’t do enough for us staff were amazing go above and beyond to help you
    Response from Bristol Street Motors Hyundai Peterlee
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Friendly and helpful team, a really good experience.
    Response from Bristol Street Motors Hyundai Peterlee
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe
  • Rating 5.0
    Lovely garage every one was so helpful and went out of they way for us staff great very friendly would definitely use again
    Response from Bristol Street Motors Hyundai Peterlee
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
  • Rating 5.0
    Mix up over courtesy car, I needed an automatic and they did not have one, so arranged to come and pick it up from home instead, good communication and very helpful
    Response from Bristol Street Motors Hyundai Peterlee
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe
  • Rating 5.0
    It was quick and good
    Response from Bristol Street Motors Hyundai Peterlee
    Good afternoon George. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    My experience was 10 out of 10 from start to finish Ed was very help would highly recommend
    Response from Bristol Street Motors Hyundai Peterlee
    Thank you so much for your kind words! We are so happy to hear that Ed was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
  • Rating 5.0
    By far the best car buying experience I’ve had. Ed Golightly mad the experience easy and was really courteous to my mother.
    Response from Bristol Street Motors Hyundai Peterlee
    Good afternoon Jean. Thank you so much for your kind words! We are so happy to hear that Ed was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    Great service thanks
    Response from Bristol Street Motors Hyundai Peterlee
    Hi Gillian, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Excellent service as always 👍👍👍👍👍. Can not fault them
    Response from Bristol Street Motors Hyundai Peterlee
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
  • Rating 5.0
    Comfortable and explained car and different options available for my circumstances 5 stars from me !!
    Response from Bristol Street Motors Hyundai Peterlee
    Good morning Mark. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean.
  • Rating 5.0
    Andrew was a lovely pleasant lad, everything was ready just to sign. Very efficient service, will definitely recommend.
    Response from Bristol Street Motors Hyundai Peterlee
    Thank you so much for your kind words! We are so happy to hear that Andrew was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew
  • Rating 5.0
    Great service all round Andrew was great
    Response from Bristol Street Motors Hyundai Peterlee
    Hi Victor, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. Many thanks Keith

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