Motability Scheme at Vertu Hyundai Peterlee

4.8
Rating 4.8
(323 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Hyundai Peterlee

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Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Hyundai Peterlee can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Hyundai Peterlee on 03445586421 to make an appointment with our Motability specialist.

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Contact information

Address
3 Mill Hill
North West Industrial Estate
Peterlee SR8 2HR
GB
Get directions
Phone Number
Call Vertu Hyundai Peterlee on 0344 558 6421
0344 558 6421
0344 558 6421
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Edwin Golightly
  • Andrew Nichols
  • Tony Allen
  • Angela Solan
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Sharon Potts
  • Alison Hicks
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Hyundai Peterlee

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Hyundai Peterlee

  • Rating 5.0
    The hole thing was so easy with Angela's help and expertise
    Response from Vertu Hyundai Peterlee
    Hello Alison,

    Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that your experience with the Motability Scheme at Vertu Hyundai Peterlee was smooth and easy. Angela will be delighted to know that her help and expertise made such a positive impact on your visit. Your satisfaction is our top priority, and your kind words are truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Brilliant service and very helpful thanks
    Response from Vertu Hyundai Peterlee
    Hello William

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service brilliant and helpful. Our team at Vertu Hyundai Peterlee is dedicated to providing the best experience possible, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    They gave us a courtesy car while they were doing the service , which didn’t take long only about 4 hours. We were pleased with them.
    Response from Vertu Hyundai Peterlee
    Hello Lynne,

    Thank you so much for taking the time to share your positive experience with us at Vertu Hyundai Peterlee. We're delighted to hear that you were pleased with the service and that the courtesy car was helpful during your visit. Our team strives to ensure a smooth and efficient process for all our customers, and it's wonderful to know we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Angela has been amazing throughout the process of buying my new car. So supportive and knowledgeable.
    Car in immaculate condition on collection.
    Real deal made of collection with the big 'reveal'.
    Highly recommend Angela and the dealership
    Response from Vertu Hyundai Peterlee
    Dear Rosie S.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Angela provided you with such a supportive and knowledgeable experience throughout your car buying journey. It's fantastic to know that the car was in immaculate condition upon collection and that you enjoyed the special reveal moment. Your recommendation means a lot to us, and we are delighted to have met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Hyundai Peterlee.

    Best regards,

    Liza.
  • Rating 5.0
    Excellent could not have been any better
    Response from Vertu Hyundai Peterlee
    Hello Michael

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that your experience with us was excellent and that we met your expectations. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Hyundai Peterlee.

    Best regards,
    Dean
  • Rating 5.0
    Very helpfull. And quick . Couldn't fault him.
    Response from Vertu Hyundai Peterlee
    Dear Hazel,

    Thank you for your wonderful review. We're glad our service was helpful and quick. Your feedback is appreciated, and if you need assistance in the future, please reach out. We look forward to serving you again at Vertu Hyundai Peterlee.

    Best regards,

    Kerry
  • Rating 5.0
    Brilliant
    Response from Vertu Hyundai Peterlee
    Hello Rachel,

    Thank you so much for your wonderful review! We're thrilled to hear that you had a brilliant experience with us at Vertu Hyundai Peterlee. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards, Dawn
    The Motability Scheme Team at Vertu Hyundai Peterlee
  • Rating 5.0
    Angela made the process completely smooth for us and was completely understanding in our change of circumstances so overall very happy
    Response from Vertu Hyundai Peterlee
    Dear Hannah O.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Angela was able to make the process smooth for you and that she was understanding of your change in circumstances. Your satisfaction is our top priority, and it's fantastic to know that you are very happy with your experience. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Liza.
  • Rating 5.0
    Everything went smooth and the staff helped all the way, my thanks to Tony Allen my salesman.
    Response from Vertu Hyundai Peterlee
    Hello Kenneth,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that everything went smoothly and that Tony Allen provided you with the assistance you needed. Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Keith
  • Rating 5.0
    Angela was amazing with me she knew about my metal health and helped me in the best way she could .. her customer service with me was 10 out of 10 and she deserves the best review I could possibly give her so thank Hyundai love the car
    Response from Vertu Hyundai Peterlee
    Dear Joanne L.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Angela at Vertu Hyundai Peterlee. It's heartening to know that she was able to provide you with the support and understanding you needed, especially regarding your mental health. Angela truly embodies the customer service excellence we strive for, and your kind words will surely make her day.

    We are delighted that you love your new car, and we hope it brings you many happy journeys. If there's anything more we can do for you, please don't hesitate to reach out. Thank you once again for your fantastic review and for choosing the Motability Scheme with us.

    Kind regards,
    Danielle
    The Vertu Hyundai Peterlee Team
  • Rating 5.0
    Excellent sales service. Friendly, polite and efficient. Answered all my questions and explained thoroughly.
    Response from Vertu Hyundai Peterlee
    Hello Denise,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our sales service at Vertu Hyundai Peterlee. Our team takes great pride in being friendly, polite, and efficient, and it's fantastic to know that we were able to answer all your questions thoroughly. Your feedback is greatly appreciated and motivates us to continue providing top-notch service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Dean
  • Rating 5.0
    Extremely efficient and knowledgeable staff. Kind and considerate.
    Response from Vertu Hyundai Peterlee
    Hello Pamela,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our staff to be efficient, knowledgeable, kind, and considerate. Providing excellent service is our top priority, and your feedback truly means a lot to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Liza.
  • Rating 5.0
    Professional, knowledgeable and courteous
    Response from Vertu Hyundai Peterlee
    Hello Joanne,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team professional, knowledgeable, and courteous. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Hyundai Peterlee.

    Best regards,
    Dean
  • Rating 5.0
    Angela was very helpful and friendly a lovely lady
    Response from Vertu Hyundai Peterlee
    Dear Susan

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Angela was able to provide you with helpful and friendly service. She truly is a lovely lady, and we are proud to have her as part of our team at Vertu Hyundai Peterlee. Your feedback is greatly appreciated and will be shared with Angela and the rest of our staff. We look forward to serving you again in the future.

    Best regards,
    Dean
  • Rating 5.0
    Brilliant.
    Response from Vertu Hyundai Peterlee
    Hello Graham,

    Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear that you had a brilliant experience with us at Vertu Hyundai Peterlee. Your feedback is incredibly valuable and motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Kind regards,
    Matthew
  • Rating 5.0
    The staff are very polite and friendly
    Response from Vertu Hyundai Peterlee
    Hello Gillian,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff to be polite and friendly. Providing excellent customer service is a top priority for us at Vertu Hyundai Peterlee, and your feedback is truly appreciated. If there is anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Kind regards,
    Dean
  • Rating 5.0
    Angela was amazing! She helped find the best car for my mam. She took her time and went through everything.

    Thank you so much Angela xx
    Response from Vertu Hyundai Peterlee
    Dear Gloria,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Angela was able to assist you and your mam in finding the perfect car. Our team is dedicated to providing exceptional service, and it's always rewarding to know when we've succeeded. Your kind words and perfect rating mean a lot to us and will surely be shared with Angela and the rest of the team.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Warm regards, Dawn

    The Motability Scheme Team at Vertu Hyundai Peterlee
  • Rating 3.0
    Never clean it and told them there was a dent on back of car
    Response from Vertu Hyundai Peterlee
    Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXT3CJ1404 Kind regards, Matthew.
  • Rating 5.0
    Edwin was very helpful and professional couldn't thank him enough
    Response from Vertu Hyundai Peterlee
    Hello Marie,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Edwin was able to assist you in a helpful and professional manner. Your feedback is incredibly valuable to us, and it’s great to know that you had a positive experience at Vertu Hyundai Peterlee. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future! Kind regards, Dean
  • Rating 5.0
    A
    Response from Vertu Hyundai Peterlee
    Thanks for taking the time to mark us as 5 stars! Kind regards Dawn

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