Motability Scheme at Vertu Hyundai Peterlee

4.8
Rating 4.8
(316 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Hyundai Peterlee

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Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Hyundai Peterlee can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Hyundai Peterlee on 03445586421 to make an appointment with our Motability specialist.

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Contact information

Address
3 Mill Hill
North West Industrial Estate
Peterlee SR8 2HR
GB
Get directions
Phone Number
Call Vertu Hyundai Peterlee on 0344 558 6421
0344 558 6421
0344 558 6421
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Edwin Golightly
  • Andrew Nichols
  • Tony Allen
  • Angela Solan
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Sharon Potts
  • Alison Hicks
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Hyundai Peterlee

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Hyundai Peterlee

  • Rating 5.0
    Angela made the process completely smooth for us and was completely understanding in our change of circumstances so overall very happy
    Response from Vertu Hyundai Peterlee
    Dear Hannah O.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Angela was able to make the process smooth for you and that she was understanding of your change in circumstances. Your satisfaction is our top priority, and it's fantastic to know that you are very happy with your experience. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Liza.
  • Rating 5.0
    Everything went smooth and the staff helped all the way, my thanks to Tony Allen my salesman.
    Response from Vertu Hyundai Peterlee
    Hello Kenneth,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that everything went smoothly and that Tony Allen provided you with the assistance you needed. Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Keith
  • Rating 5.0
    Angela was amazing with me she knew about my metal health and helped me in the best way she could .. her customer service with me was 10 out of 10 and she deserves the best review I could possibly give her so thank Hyundai love the car
    Response from Vertu Hyundai Peterlee
    Dear Joanne L.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Angela at Vertu Hyundai Peterlee. It's heartening to know that she was able to provide you with the support and understanding you needed, especially regarding your mental health. Angela truly embodies the customer service excellence we strive for, and your kind words will surely make her day.

    We are delighted that you love your new car, and we hope it brings you many happy journeys. If there's anything more we can do for you, please don't hesitate to reach out. Thank you once again for your fantastic review and for choosing the Motability Scheme with us.

    Kind regards,
    Danielle
    The Vertu Hyundai Peterlee Team
  • Rating 5.0
    Excellent sales service. Friendly, polite and efficient. Answered all my questions and explained thoroughly.
    Response from Vertu Hyundai Peterlee
    Hello Denise,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our sales service at Vertu Hyundai Peterlee. Our team takes great pride in being friendly, polite, and efficient, and it's fantastic to know that we were able to answer all your questions thoroughly. Your feedback is greatly appreciated and motivates us to continue providing top-notch service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Dean
  • Rating 5.0
    Extremely efficient and knowledgeable staff. Kind and considerate.
    Response from Vertu Hyundai Peterlee
    Hello Pamela,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our staff to be efficient, knowledgeable, kind, and considerate. Providing excellent service is our top priority, and your feedback truly means a lot to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Liza.
  • Rating 5.0
    Professional, knowledgeable and courteous
    Response from Vertu Hyundai Peterlee
    Hello Joanne,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team professional, knowledgeable, and courteous. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Hyundai Peterlee.

    Best regards,
    Dean
  • Rating 5.0
    Angela was very helpful and friendly a lovely lady
    Response from Vertu Hyundai Peterlee
    Dear Susan

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Angela was able to provide you with helpful and friendly service. She truly is a lovely lady, and we are proud to have her as part of our team at Vertu Hyundai Peterlee. Your feedback is greatly appreciated and will be shared with Angela and the rest of our staff. We look forward to serving you again in the future.

    Best regards,
    Dean
  • Rating 5.0
    Brilliant.
    Response from Vertu Hyundai Peterlee
    Hello Graham,

    Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear that you had a brilliant experience with us at Vertu Hyundai Peterlee. Your feedback is incredibly valuable and motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Kind regards,
    Matthew
  • Rating 5.0
    The staff are very polite and friendly
    Response from Vertu Hyundai Peterlee
    Hello Gillian,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff to be polite and friendly. Providing excellent customer service is a top priority for us at Vertu Hyundai Peterlee, and your feedback is truly appreciated. If there is anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Kind regards,
    Dean
  • Rating 5.0
    Angela was amazing! She helped find the best car for my mam. She took her time and went through everything.

    Thank you so much Angela xx
    Response from Vertu Hyundai Peterlee
    Dear Gloria,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Angela was able to assist you and your mam in finding the perfect car. Our team is dedicated to providing exceptional service, and it's always rewarding to know when we've succeeded. Your kind words and perfect rating mean a lot to us and will surely be shared with Angela and the rest of the team.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Warm regards, Dawn

    The Motability Scheme Team at Vertu Hyundai Peterlee
  • Rating 3.0
    Never clean it and told them there was a dent on back of car
    Response from Vertu Hyundai Peterlee
    Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXT3CJ1404 Kind regards, Matthew.
  • Rating 5.0
    Edwin was very helpful and professional couldn't thank him enough
    Response from Vertu Hyundai Peterlee
    Hello Marie,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Edwin was able to assist you in a helpful and professional manner. Your feedback is incredibly valuable to us, and it’s great to know that you had a positive experience at Vertu Hyundai Peterlee. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future! Kind regards, Dean
  • Rating 5.0
    A
    Response from Vertu Hyundai Peterlee
    Thanks for taking the time to mark us as 5 stars! Kind regards Dawn
  • Rating 5.0
    Friendly staff and very helpful
    Response from Vertu Hyundai Peterlee
    Good afternoon Marie. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Friendly staff and good service
    Response from Vertu Hyundai Peterlee
    Good afternoon Derek. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 4.0
    It was good
    Response from Vertu Hyundai Peterlee
    Good afternoon Christine. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Absolutely amazing from start to finish, Allan with who I dealt with was absolutely great,
    Response from Vertu Hyundai Peterlee
    Good afternoon Keith. Thank you so much for your kind words! We are so happy to hear that Allan was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    Very smooth and efficient handback and pickup of new vehicle
    Response from Vertu Hyundai Peterlee
    Good afternoon Linda. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Dean
  • Rating 5.0
    Great service and knowledgeable about car made us feel at ease
    Response from Vertu Hyundai Peterlee
    Hi Tanya. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Kerry
  • Rating 5.0
    No problems, pleasant experience. Would definitely use this particular branch in the future and highly recommend anyone to purchase new car from here.
    Response from Vertu Hyundai Peterlee
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith

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