Motability Scheme at Bristol Street Motors Hyundai Peterlee
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Bristol Street Motors Hyundai Peterlee
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Bristol Street Motors Hyundai Peterlee can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Bristol Street Motors Hyundai Peterlee on 03445586421 to make an appointment with our Motability specialist.
Contact information
Address
3 Mill Hill
North West Industrial Estate
Peterlee SR8 2HR
GB
Phone Number
Call Bristol Street Motors Hyundai Peterlee on 0344 558 6421
0344 558 6421
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:00 |
| Tuesday | 09:00 - 18:00 |
| Wednesday | 09:00 - 18:00 |
| Thursday | 09:00 - 18:00 |
| Friday | 09:00 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Edwin Golightly
- Andrew Nichols
- Tony Allen
- Angela Solan
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:30 - 12:30Closed Today Toggle Hours
Service centre details
08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 17:30 |
| Tuesday | 08:00 - 17:30 |
| Wednesday | 08:00 - 17:30 |
| Thursday | 08:00 - 17:30 |
| Friday | 08:00 - 17:30 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Sharon Potts
- Neil Chappell
- Alison Hicks
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Bristol Street Motors Hyundai Peterlee
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Bristol Street Motors Hyundai Peterlee
- Rating 5.0Sep 2, 2024Andrew was so helpful and professional. The handover was seamless.Response from Bristol Street Motors Hyundai PeterleeSep 2, 2024Hi Tracy, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received from Andrew Many thanks Keith
- Rating 5.0Aug 19, 2024Excellent customer service from Angela, not was any trouble to her at all, a credit to the company went above and beyond for usResponse from Bristol Street Motors Hyundai PeterleeAug 19, 2024Good afternoon, Sandra. Thank you so much for your kind words! We are so happy to hear that Angela was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
- Rating 5.0Aug 6, 2024I was made to feel like a valued customer. They could not have done any mire for me. Angela is a superstar thank You 🤩Response from Bristol Street Motors Hyundai PeterleeAug 6, 2024Thank you for taking your time to leave this great review! Kind regards, Liza.
- Rating 5.0Jul 31, 2024Great service and pleasant staffResponse from Bristol Street Motors Hyundai PeterleeAug 1, 2024Hi John, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
- Rating 5.0Jul 31, 2024Angela really made our experience so easy and the best! I love my new carResponse from Bristol Street Motors Hyundai PeterleeJul 31, 2024Good afternoon Rebecca. Thank you for the great review! We really appreciate you taking the time to feedback regarding your experience with Angela. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Jul 26, 2024Great service as alwaysResponse from Bristol Street Motors Hyundai PeterleeJul 26, 2024Thank you for taking your time to leave this great review! Kind regards, Liza.
- Rating 5.0Jul 25, 2024Angela was absolutely fab! Could not fault her I was all sorted for my new car in a couple of hoursResponse from Bristol Street Motors Hyundai PeterleeJul 25, 2024Thank you so much for your kind words! We are so happy to hear that Angela was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.
- Rating 5.0Jul 24, 2024Absolutely amazing. Everything was handled very well and on time. Could not be more pleased with the service I got.!Response from Bristol Street Motors Hyundai PeterleeJul 24, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
- Rating 5.0Jul 16, 2024Fantastically helpfullResponse from Bristol Street Motors Hyundai PeterleeJul 16, 2024Thank you for taking your time to leave this great review! Kind regards, Liza.
- Rating 5.0Jul 16, 2024Angela was absolutely fantastic. Very patient with me and allowed me to dream! I didn't think I would find a car to suit my build but she took time and showed me multiple cars. She was so polite and friendly, and absolute asset to your businessResponse from Bristol Street Motors Hyundai PeterleeJul 16, 2024Hi Owen, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received from Angela. Many thanks Keith
- Rating 5.0Jul 10, 2024Fab service from georgiaResponse from Bristol Street Motors Hyundai PeterleeJul 10, 2024Good Morning, Peter. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Georgia and the team. We hope to see you again soon. Happy motoring, Danielle
- Rating 5.0Jul 9, 2024Was all straight forward very easy transaction all done with in two weeks dealer bent over backwards to get car I wanted very nice to work with and love my new car will definitely use Hyundai again in future.Response from Bristol Street Motors Hyundai PeterleeJul 9, 2024Good afternoon Sharon. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Jul 8, 2024Total hassle free from start to end only took two weeks very professional but friendly not over bearing and friendly very happy with my brand new car.Response from Bristol Street Motors Hyundai PeterleeJul 8, 2024Good Afternoon Sharon, we are so grateful for your kind review. We're very pleased to hear about your experience with your application at our dealership. Thank you for taking the time to leave us this great review. Happy motoring, Danielle
- Rating 5.0Jul 1, 2024Very well everything explained he was a real gentleman and he had a good manner and understanding.Response from Bristol Street Motors Hyundai PeterleeJul 1, 2024Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew
- Rating 5.0Jul 1, 2024Andrew made our experience easy and a lot of funResponse from Bristol Street Motors Hyundai PeterleeJul 1, 2024Thank you so much for your kind words! We are so happy to hear that Andrew was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew
- Rating 1.0Jun 11, 2024Leaving poor feedback.
As was given an appointment to be seen at 9.15am when you have a disability & a child time is precious.
We were not seen until 10.30am a whole hour & 15 minutes later without explanation.
Then when my partner mentioned how the stop start motor has been playing up he was fobbed off with ‘do you use the heaters it won’t work when the heaters are on’
Surely a brand new car in this day and age that would not be the case!
But no investigation was carried out.
Over all poor customer service,
Poor time/organisational skills.
Should have expected as had similar experience with this branch last year when we had an issue with the car constantly steaming up from the inside out we were fobbed off again then too.
I think going ahead in the future when it’s time for a new car we will look else where.Response from Bristol Street Motors Hyundai PeterleeJun 11, 2024Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with registration and contact details we can certainly have this looked into further for you. Please quote ref YTCE1106 Kind regards Dawn - Rating 5.0Jun 6, 2024Great service Andy nichol was ver knowledgeable about the vehicle I was hiring and everything regarding the mobility scheme he is a credit to this companyResponse from Bristol Street Motors Hyundai PeterleeJun 7, 2024Thank you so much for your kind words! We are so happy to hear that Andy was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.
- Rating 5.0May 29, 2024Our car dealer Tony was absolutely outstanding he went above and beyond to make sure we had the best experience possible nothing was to much trouble for himResponse from Bristol Street Motors Hyundai PeterleeMay 29, 2024Hi Euan, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
- Rating 5.0May 22, 2024No complaints, good and efficient service.Response from Bristol Street Motors Hyundai PeterleeMay 22, 2024Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
- Rating 5.0May 21, 2024Amazing even sent me a video of the mechanic doing the checks , thankyouResponse from Bristol Street Motors Hyundai PeterleeMay 21, 2024Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.