Motability Scheme at Stoneacre Toyota Teesside
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
1 Cygnet Drive
Bowesfield Farm
Stockton-On-Tees TS18 3DZ
GB
Phone Number
Call Stoneacre Toyota Teesside on 01642 667788
01642 667788
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:30 - 16:30 |
Motability Scheme specialists:
- Natalie Buxton
- Jay Arshad
- Emily Fox
- Hussain Shakoor
We recommend calling and booking an appointment before visiting.
Service centre details 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today Toggle Hours
Service centre details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 17:30 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Matthew Winter
- Gary Maher
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Stoneacre Toyota Teesside
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Stoneacre Toyota Teesside
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Stoneacre Toyota Teesside can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Stoneacre Toyota Teesside on 01642667788 to make an appointment with our Motability specialist.
Reviews at Stoneacre Toyota Teesside
- Rating 5.0Dec 28, 2025Was nice & easy, everything explained very well to me
- Rating 5.0Dec 11, 2025The staff are the best i have ever come across
Polite friendly and efficient and the work is carried out quickly with the vehicle coming back in pristine conditionResponse from Stoneacre Toyota TeessideDec 12, 2025Dear Patricia,
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with our team at Stoneacre Toyota Teesside. Our staff takes great pride in providing polite, friendly, and efficient service, and it's fantastic to know that their efforts made a difference for you. We are also pleased that your vehicle was returned in pristine condition and that the work was completed quickly.
Your feedback is incredibly valuable to us, and it motivates us to continue delivering the best possible service to all our customers. If you have any further comments or need assistance in the future, please don't hesitate to reach out.
Thank you once again for your kind words and for choosing the Motability Scheme with us.
Best regards,
Stoneacre Toyota Teesside Team - Rating 5.0Dec 2, 2025Fantastic, Jay was really professionalResponse from Stoneacre Toyota TeessideDec 3, 2025Hello Findlay,
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a fantastic experience with us and that Jay was able to assist you professionally. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre Toyota Teesside.
Best regards,
Stoneacre Toyota Teesside Team - Rating 4.0Nov 10, 2025Quite happy with the service on my car,Response from Stoneacre Toyota TeessideNov 11, 2025Hello Frances,
Thank you for taking the time to share your feedback with us. We're delighted to hear that you were quite happy with the service on your car. Your satisfaction is very important to us, and we appreciate your positive rating.
If there's anything more we can do to enhance your experience or if you have any suggestions, please feel free to let us know. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at Stoneacre Toyota Teesside - Rating 5.0Nov 6, 2025Very friendly and professional, kept us in touch every step of the way, the handover was very enjoyable and all aspects of the car were explained fully. Great experienceResponse from Stoneacre Toyota TeessideNov 7, 2025Dear Jacqueline,
Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you found our service friendly and professional, and that you enjoyed the handover process. It's wonderful to know that we were able to keep you informed and that all aspects of the car were explained to your satisfaction. Your feedback is incredibly valuable to us, and we are delighted that you had a great experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Stoneacre Toyota Teesside Team - Rating 5.0Oct 31, 2025The service was carried out without any problemsResponse from Stoneacre Toyota TeessideNov 3, 2025Hello Thomas,
Thank you so much for taking the time to leave us a review. We are thrilled to hear that your service experience was smooth and problem-free. Your satisfaction is our top priority, and your feedback is greatly appreciated. If you have any more comments or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre Toyota Teesside.
Best regards,
The Motability Scheme Team - Rating 5.0Oct 14, 2025Was a pleasant experience throughout.Response from Stoneacre Toyota TeessideOct 15, 2025Hello Michael,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a pleasant experience with us at Stoneacre Toyota Teesside. Your satisfaction is our top priority, and it's fantastic to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Stoneacre Toyota Teesside Team - Rating 5.0Oct 13, 2025Jay was excellent really knowledgeable and customer focused.Response from Stoneacre Toyota TeessideOct 14, 2025Dear Deborah,
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Jay provided you with excellent service and demonstrated great knowledge and customer focus. Your feedback is incredibly valuable to us, and it’s always rewarding to know when our team members make a positive impact.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre Toyota Teesside.
Best regards,
Motability Scheme Team
Stoneacre Toyota Teesside - Rating 5.0Sep 26, 2025Very pleasant and helpfullResponse from Stoneacre Toyota TeessideSep 29, 2025Hello Samantha,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found your experience with us to be very pleasant and helpful. Our team at Stoneacre Toyota Teesside is dedicated to providing the best service possible, and it’s always rewarding to know that our efforts are appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Stoneacre Toyota Teesside - Rating 5.0Sep 17, 2025OMG. The staff that at stoneacher. Are absolutely amazing. Jay was very nice and helpful. Give so much information talk through things. On the day of collection. They had my car covered and I got to revel my car that experience will stay with me for ever thank you jay and Emily for making it so specialResponse from Stoneacre Toyota TeessideSep 18, 2025Dear Dorothy,
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Jay was able to provide you with helpful and informative service during your visit. Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering exceptional service to all our customers.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to Stoneacre Toyota Teesside.
Warm regards,
Stoneacre Toyota Teesside Team - Rating 5.0Sep 17, 2025Jay was very nice and pleasant. Processed my application quickly. Went through the colours of the car that I could have with me. Showed me around the vehicle and explained the delivery time. Would highly recommend.Response from Stoneacre Toyota TeessideSep 18, 2025Dear Julie,
Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Jay at Stoneacre Toyota Teesside. It's great to know that he was able to assist you efficiently and provide you with all the necessary information about your new vehicle. We strive to offer the best service possible, and your recommendation means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Stoneacre Toyota Teesside Team - Rating 5.0Sep 15, 2025Best one.Response from Stoneacre Toyota TeessideSep 16, 2025Hello Aida,
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us at Stoneacre Toyota Teesside. Your feedback is incredibly valuable, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!
Best regards,
The Stoneacre Toyota Teesside Team - Rating 5.0Sep 10, 2025Very friendly helpful staffResponse from Stoneacre Toyota TeessideSep 11, 2025Dear Philippa,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff to be friendly and helpful. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to Stoneacre Toyota Teesside.
Best regards,
Stoneacre Toyota Teesside - Rating 5.0Sep 9, 2025The lady who delt with my mobility car was very nice and very efficientResponse from Stoneacre Toyota TeessideSep 10, 2025Dear Maria,
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with our team member while dealing with your mobility car. Providing efficient and friendly service is something we strive for, and it's always rewarding to know when we've achieved that.
Your feedback is greatly appreciated and will be shared with the team to ensure we continue to deliver the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Thank you once again for your kind words and for choosing the Motability Scheme at Stoneacre Toyota Teesside.
Best regards,
Stoneacre Toyota Teesside - Rating 5.0Aug 15, 2025Great service. ThanksResponse from Stoneacre Toyota TeessideAug 18, 2025Hello Tahir,
Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with our service at Stoneacre Toyota Teesside. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Stoneacre Toyota Teesside Team - Rating 5.0Aug 13, 2025Jay is absolutely spot on ! A pleasure to talk to and deal with , unfortunately it's motability moving the goal posts with regards to vehicle engine sizes that has caused an issue but Jay is brilliant !Response from Stoneacre Toyota TeessideAug 14, 2025Hello David,
Thank you so much for taking the time to leave such a positive review. We're thrilled to hear that Jay provided you with excellent service and made your experience enjoyable. We understand that changes in vehicle engine sizes can be frustrating, and we appreciate your understanding and patience with the situation. Your feedback is invaluable to us, and we will continue to strive for excellence in our service. If you have any further questions or need assistance, please don't hesitate to reach out.
Best regards,
The Stoneacre Toyota Teesside Team - Rating 5.0Jul 30, 2025Excellent service.Response from Stoneacre Toyota TeessideJul 31, 2025Hello Georgia,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service at Stoneacre Toyota Teesside. Our team is dedicated to providing the best experience possible, and your feedback is truly appreciated. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Stoneacre Toyota Teesside Team - Rating 5.0Jul 8, 2025Very helpful,no pressure all good.Response from Stoneacre Toyota TeessideJul 9, 2025Dear Lesley-anne,
Thank you so much for taking the time to share your experience with us at Stoneacre Toyota Teesside. We are thrilled to hear that you found our service very helpful and pressure-free. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations.
Your feedback is greatly appreciated and will be shared with our team to continue providing excellent service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Thank you once again for your kind words and for choosing the Motability Scheme with us.
Best regards,
Stoneacre Toyota Teesside Team - Rating 5.0Jun 30, 2025Good service as alwaysResponse from Stoneacre Toyota TeessideJul 1, 2025Hello Bethany,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you consistently receive good service from us at Stoneacre Toyota Teesside. Your feedback is incredibly valuable and motivates our team to continue providing the best experience possible. If you ever have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Stoneacre Toyota Teesside Team - Rating 4.0May 9, 2025Very confusing and nothing was on the system to show I had my car serviced in FebruaryResponse from Stoneacre Toyota TeessideMay 12, 2025Hello Adam,
Thank you for taking the time to share your feedback with us. We appreciate your input and are sorry to hear about the confusion regarding your service record. Ensuring our records are accurate and up-to-date is important to us, and we apologize for any inconvenience this may have caused.
Please rest assured that we are looking into this matter to prevent similar issues in the future. If you have any further questions or need assistance, feel free to reach out to us directly. We value your business and are committed to providing you with the best possible service.
Thank you for choosing the Motability Scheme at Stoneacre Toyota Teesside.
Best regards,
Stoneacre Toyota Teesside
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that your experience with us was nice and easy, and that everything was explained well. Our team at Stoneacre Toyota Teesside is dedicated to providing excellent service, and it's great to know we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Stoneacre Toyota Teesside Team