Motability Scheme at Stoneacre Toyota Teesside
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
1 Cygnet Drive
Bowesfield Farm
Stockton-On-Tees TS18 3DZ
GB
Phone Number
Call Stoneacre Toyota Teesside on 01642 667788
01642 667788
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:30 - 16:30 |
Motability Scheme specialists:
- Natalie Buxton
- Jay Arshad
- Emily Fox
- Lee Holroyd
We recommend calling and booking an appointment before visiting.
Service centre details 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today Toggle Hours
Service centre details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 17:30 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Matthew Winter
- Gary Maher
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Stoneacre Toyota Teesside
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Stoneacre Toyota Teesside
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Stoneacre Toyota Teesside can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Stoneacre Toyota Teesside on 01642667788 to make an appointment with our Motability specialist.
Reviews at Stoneacre Toyota Teesside
- Rating 4.0May 9, 2025Very confusing and nothing was on the system to show I had my car serviced in February
- Rating 5.0May 9, 2025The lady was lovely and helpful
Sorted my needs and helped me gratelyResponse from Stoneacre Toyota TeessideMay 12, 2025Hello Alan,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our team at Stoneacre Toyota Teesside. It's great to know that our staff was able to assist you effectively and meet your needs. Your feedback is incredibly valuable to us, and we are delighted that you were satisfied with our service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Stoneacre Toyota Teesside Team - Rating 5.0Apr 9, 2025Good reception and service arrangementsResponse from Stoneacre Toyota TeessideApr 10, 2025Hello Mark,
Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you were pleased with our reception and service arrangements. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre Toyota Teesside.
Best regards,
The Motability Scheme Team at Stoneacre Toyota Teesside - Rating 5.0Mar 21, 2025Efficient & pleasant to deal with. Make everything straightforward & thorough.Response from Stoneacre Toyota TeessideMar 24, 2025Hello Jean,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our service efficient and pleasant. At Stoneacre Toyota Teesside, we strive to make every experience straightforward and thorough for our customers, and it's fantastic to know that we met your expectations. Your feedback is greatly appreciated and motivates us to continue delivering excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Stoneacre Toyota Teesside Team - Rating 5.0Mar 12, 2025Great service as always. Plus, being a Toyota there were no faults with the vehicle to report.Response from Stoneacre Toyota TeessideMar 13, 2025Dear Martyn,
Thank you so much for your wonderful review and for giving us a perfect 5-star rating! We're thrilled to hear that you consistently receive great service from us at the Motability Scheme at Stoneacre Toyota Teesside. It's also fantastic to know that your Toyota is performing flawlessly.
Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If there's anything more we can do for you, please don't hesitate to reach out.
We look forward to serving you again in the future!
Best regards,
The Motability Scheme Team at Stoneacre Toyota Teesside - Rating 5.0Feb 10, 2025Very professional, kept me up to date throughout the service.
Thank you.Response from Stoneacre Toyota TeessideFeb 11, 2025Hello Paul,
Thank you so much for your wonderful review! We're thrilled to hear that you found our service professional and that we kept you well-informed throughout your experience with us. Your feedback is incredibly valuable and motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Stoneacre Toyota Teesside Team - Rating 5.0Dec 21, 2024So polite and helpful
Thank youResponse from Stoneacre Toyota TeessideDec 23, 2024Hi Alison, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that the team receives recognition for there fantastic customer service which they provided to you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office - Rating 5.0Nov 10, 2024Complete satisfactionResponse from Stoneacre Toyota TeessideNov 11, 2024Hello Roy and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Oct 30, 2024Staff all friendly and helpful.Response from Stoneacre Toyota TeessideOct 31, 2024Hello Carol and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Oct 28, 2024Very efficient, kind and helpful service from all the lovely staff at Teeside Toyota. Special mention for the Service Manager Gary who went out of his way to look after us as disabled customers.Response from Stoneacre Toyota TeessideOct 29, 2024Hi Charis, Thank you so much for your kind words! We are so happy to hear that the team was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Oct 25, 2024amazing helpful staffResponse from Stoneacre Toyota TeessideOct 28, 2024Hello Joanne and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Oct 25, 2024Friendly helpful staff very good experience throughout this process tomResponse from Stoneacre Toyota TeessideOct 28, 2024Hello Susan and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Oct 9, 2024Always very helpfulResponse from Stoneacre Toyota TeessideOct 10, 2024Hi Gillian, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that the team receives recognition for there fantastic customer service which they provided to you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Sep 27, 2024Absolutely fabulous dealing with Stonacre teesside smooth and effortless
Staff were all delightful to deal with and very helpfulResponse from Stoneacre Toyota TeessideSep 30, 2024Hello Steven and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office - Rating 5.0Sep 19, 2024Staff were lovely and had courtesy car ready , kept us informed about car .couldnt fault them . Thankyou .Response from Stoneacre Toyota TeessideSep 20, 2024Hello Philippa and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Sep 15, 2024Great experienceResponse from Stoneacre Toyota TeessideSep 16, 2024Hi Eric, Thank you so much for your kind words! We are so happy to hear that the team was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Sep 13, 2024Excellent experience , everyone friendly and helpful .Response from Stoneacre Toyota TeessideSep 16, 2024Hi Christine, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that the team receives recognition for there fantastic customer service which they provided to you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Sep 12, 2024Collect and return service is useful as we only have one car
Stoneacre are always very good.Response from Stoneacre Toyota TeessideSep 13, 2024Hello James and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office - Rating 5.0Sep 12, 2024Excellent as alwaysResponse from Stoneacre Toyota TeessideSep 12, 2024Hello Roy and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Sep 12, 2024Excellent as always.Response from Stoneacre Toyota TeessideSep 12, 2024Hello Roy and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
Thank you for taking the time to share your feedback with us. We appreciate your input and are sorry to hear about the confusion regarding your service record. Ensuring our records are accurate and up-to-date is important to us, and we apologize for any inconvenience this may have caused.
Please rest assured that we are looking into this matter to prevent similar issues in the future. If you have any further questions or need assistance, feel free to reach out to us directly. We value your business and are committed to providing you with the best possible service.
Thank you for choosing the Motability Scheme at Stoneacre Toyota Teesside.
Best regards,
Stoneacre Toyota Teesside