Motability Scheme at Stoneacre Lexus Teesside

Motability Scheme at Stoneacre Lexus Teesside

5.0
Rating 5.0
(17 reviews)
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today
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Contact information

Address
Lexus Teesside
3 Cygnet Drive
Stockton-On-Tees TS18 3DZ
GB
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Phone Number
Call Stoneacre Lexus Teesside on 01642 667788
01642 667788
01642 667788
Website

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Email

sales.teessidelexus@stoneacre.co.uk

Feedback

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Reviews

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Showroom details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability Scheme specialists:

  • James Thompson
  • Joseph Stanness
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed

Motability service specialists:

  • Amber Skelton
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stoneacre Lexus Teesside

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Stoneacre Lexus Teesside

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Our trained Motability specialists are here to support you throughout the duration of your lease.

Stoneacre Lexus Teesside can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Stoneacre Lexus Teesside on 01642667788 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Stoneacre Lexus Teesside

  • Rating 5.0
    The whole team were very polite and helpful. Joe has kept me in the loop every few weeks regarding my order. Joe spent lots of time with me during the handover explaining the car, dash and controls. Great coffee, thank you for my hamper, made me feel very special
    Response from Stoneacre Lexus Teesside
    Dear Diane,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had such a positive experience with our team at Stoneacre Lexus Teesside. It's fantastic to know that Joe was able to keep you informed throughout the process and that he provided a thorough handover of your new vehicle. We're also delighted that you enjoyed the coffee and your hamper. Making our customers feel special is our top priority, and your kind words are truly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Warm regards,

    The Stoneacre Lexus Teesside Team
  • Rating 5.0
    Very helpful staff and knowledgeable.
    Response from Stoneacre Lexus Teesside
    Hello David,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our staff helpful and knowledgeable. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre Lexus Teesside.

    Best regards,
    The Motability Scheme Team at Stoneacre Lexus Teesside
  • Rating 5.0
    He could not be anymore helpful
    Response from Stoneacre Lexus Teesside
    Dear Charles,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service helpful. At Stoneacre Lexus Teesside, we strive to provide the best possible experience for our customers, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre Lexus Teesside Team
  • Rating 5.0
    Excellent welcoming friendly communication & service. Prompt & efficient.
    Response from Stoneacre Lexus Teesside
    Hello Ann,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with our team at Stoneacre Lexus Teesside. Providing welcoming, friendly, and efficient service is our top priority, and it's fantastic to know that we met your expectations.

    Your feedback is greatly appreciated, and it motivates us to continue delivering the best possible service to all our customers. If there's anything else we can assist you with, please don't hesitate to reach out.

    We look forward to seeing you again soon!

    Best regards,
    The Stoneacre Lexus Teesside Team
  • Rating 5.0
    Very friendly and professional
    Response from Stoneacre Lexus Teesside
    Dear Joanne,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our team at Stoneacre Lexus Teesside to be both friendly and professional. Providing excellent service is our top priority, and your feedback is incredibly valuable to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Stoneacre Lexus Teesside Team
  • Rating 5.0
    My motability dealer was very good when it went in for service
    Response from Stoneacre Lexus Teesside
    Hello Susan,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our Motability service at Stoneacre Lexus Teesside. Our team is dedicated to providing the best service possible, and it's great to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre Lexus Teesside Team
  • Rating 5.0
    Great communication
    Response from Stoneacre Lexus Teesside
    Hello Colin and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Very good experience, everything regarding new car explained very well.
    Response from Stoneacre Lexus Teesside
    Hi Susan, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that the team receives recognition for there fantastic customer service which they provided to you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Excellent customer service
    Response from Stoneacre Lexus Teesside
    Hi Christopher, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Joe was very very good and very freindly it was a pleasure dealing with him x
    Response from Stoneacre Lexus Teesside
    Hi Denise, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Nothing was too much trouble for Natalie so no doubt about 5stars
    Response from Stoneacre Lexus Teesside
    Hi Susan, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Natalie receives recognition for her fantastic customer service which she provided to you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Excellent service
    Response from Stoneacre Lexus Teesside
    Hi Susan, thank you for taking the time to leave Stoneacre Teesside this wonderful review, it is great to hear that you enjoyed your experience with the team, we hope to see you again soon! If you have any further questions, please give us a call. We're always happy to help! Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Natalie could not have been better super helpful, welcoming and efficient
    Response from Stoneacre Lexus Teesside
    Hi Susan, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Natalie receives recognition for her fantastic customer service which she provided to you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Very knowledgeable about Motability scheme.
    Response from Stoneacre Lexus Teesside
    Hi Colin, Thank you for your great review. We’re so happy your visit at Stoneacre Teesside went so smoothly. I will be sure to pass on this positive feedback to the team. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, SB ^ @ Stoneacre Head Office
  • Rating 5.0
    Good professional service
    Response from Stoneacre Lexus Teesside
    Hi David, Thank you for your feedback about Stoneacre Teeside. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition they deserves and forward this to the management for you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Excellent service thank you very much
    Response from Stoneacre Lexus Teesside
    Hi Zara, Thank you for your feedback about Stoneacre Teesside. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition he deserves and forward this to the management for you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Great service, good knowledge
    Response from Stoneacre Lexus Teesside
    Hi Lucas, Thank you for your feedback about Stoneacre Teesside. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition they deserve and forward this to the management for you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office

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