Motability Scheme at Lookers Teeside Audi

Motability Scheme at Lookers Teeside Audi

4.9
Rating 4.9
(149 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00
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Contact information

Address
Brooklime Avenue
Stockton-On-Tees
Stockton-On-Tees TS18 3UR
GB
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Phone Number
Call Lookers Audi Teesside on 01642 632600
01642 632600
01642 632600
Website

Visit dealer website

Email

ContactTeessideAudi@Lookers.co.uk

Feedback

Leave dealer feedback

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 15:00

Motability Scheme specialists:

  • Steven Jarvis
  • Richard Corkain
  • Tom Hunter
  • Steven Bunn
  • Kyra Watson
  • Andrew Mccamley
  • Max Harman
  • Richard Singh
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Craig Jones
  • Rebecca Wells
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Audi Teesside

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Audi Teesside

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Our trained Motability specialists are here to support you throughout the duration of your lease.

Lookers Audi Teesside can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Lookers Audi Teesside on 01642632600 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Lookers Audi Teesside

  • Rating 5.0
    Excellent
    Response from Lookers Audi Teesside
    Dear Angela H.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Lookers Teeside Audi. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,

    Ann Scott
    Lookers Teeside Audi Team
  • Rating 5.0
    They were on time and really helpful.
    I received a video of all the checks they carried out.
    Everything was ok so we are happy. And they waged the car.
    Well done to them x
    Response from Lookers Audi Teesside
    Hello Linda,

    Thank you so much for taking the time to leave us such a wonderful review. We're thrilled to hear that you found our team to be punctual and helpful, and that the video of the checks was useful for you. It's great to know that everything met your expectations and that you were pleased with the service, including the car wash. Your satisfaction is our top priority, and your kind words mean a lot to us.

    We look forward to serving you again in the future!

    Best regards,
    The Lookers Teeside Audi Team
  • Rating 5.0
    If I could give 10 stars i would an excellent service and highly recommended very polite and professional.
    Response from Lookers Audi Teesside
    Dear Andrew N.,

    Thank you so much for your wonderful review! We are thrilled to hear that you had an excellent experience with our service at Lookers Teeside Audi. Your kind words about our team's politeness and professionalism mean a lot to us. We strive to provide the best service possible, and it's incredibly rewarding to know that we have met your expectations.

    Your recommendation is greatly appreciated, and we look forward to assisting you again in the future. If you have any further feedback or need assistance, please don't hesitate to reach out.

    Kind regards
    Lookers Customer Service & Resolution Team

  • Rating 5.0
    Richard was very friendly , efficient and accommodating
    Response from Lookers Audi Teesside
    Hello Christopher,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that Richard was able to provide you with friendly, efficient, and accommodating service. At Lookers Teeside Audi, we strive to ensure that every customer has a great experience, and it's wonderful to know that Richard met your expectations.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Lookers Teeside Audi Team
  • Rating 5.0
    Excellent can’t fault service I was given am thrilled
    Response from Lookers Audi Teesside
    Hello Debra,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you were pleased with the service you received at Lookers Audi Teesside. Providing excellent service is our top priority, and it's incredibly rewarding to know that we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Audi Teesside Team
  • Rating 5.0
    Very helpful not pushy
    Response from Lookers Audi Teesside
    Hello Debra,

    Thank you so much for taking the time to leave us such a positive review. We're thrilled to hear that you found our team very helpful and not pushy. At Lookers Audi Teesside, we strive to provide a comfortable and supportive experience for all our customers, and your feedback reassures us that we're on the right track. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Lookers Audi Teesside Team
  • Rating 5.0
    Great communication
    Response from Lookers Audi Teesside
    Hello Liam,

    Thank you so much for taking the time to leave us a fantastic review! We are thrilled to hear that you had a positive experience with our communication. At Lookers Audi Teesside, we strive to provide the best service possible, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Audi Teesside Team
  • Rating 5.0
    Excellent Tom start to finish. Sarah is friendly and helpful
    Response from Lookers Audi Teesside
    Dear Gertrude O.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear about your excellent experience with Tom and Sarah at Lookers Audi Teesside. Our team is dedicated to providing friendly and helpful service, and it’s fantastic to know that we met your expectations. Your feedback is greatly appreciated and will be shared with the team. We look forward to welcoming you back in the future.

    Best regards,
    The Lookers Audi Teesside Team
  • Rating 5.0
    The staff were so polite and friendly.I was made to feel very welcome and treasured as a customer.
    Response from Lookers Audi Teesside
    Dear Gwendoline O.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you felt welcomed and valued during your visit to Lookers Audi Teesside. Our team takes great pride in providing a friendly and polite service, and your kind words are truly appreciated.

    We look forward to welcoming you back in the future and continuing to meet your mobility needs. If there's anything more we can do for you, please don't hesitate to let us know.

    Warm regards,

    The Lookers Audi Teesside Team
  • Rating 5.0
    Excellent, thank you
    Response from Lookers Audi Teesside
    Hello Lorraine,

    Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with us at Lookers Audi Teesside. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Audi Teesside Team
  • Rating 5.0
    car picked up and dropped off very smooth service
    Response from Lookers Audi Teesside
    Hi Wendy, Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon.
    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    Brilliant
    Response from Lookers Audi Teesside
    Thank you for your kind words - we're glad to have been of service!
    Kind regards
  • Rating 5.0
    Great Service from Lookers Audi Teesside.
    Response from Lookers Audi Teesside
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Excellent service throughout the session
    Response from Lookers Audi Teesside
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Everything was smooth and professionally handled. The staff I came into contact listened and were courteous...Thank-you....John...
    Response from Lookers Audi Teesside
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with John and the team. We look forward to dealing with you again in the future and happy motoring!
    Kind regards
  • Rating 5.0
    Very helpful
    Response from Lookers Audi Teesside
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Friendly and helpful, information given in full detail.
    Response from Lookers Audi Teesside
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    The service has been great and I have received regular updates about my car. From ordering in September, I collected my car in December - such a quick turn around compared to previous garages I have used ! Tom has been a great help and answered all of my questions with thorough answers and understanding and has always been at the end of the phone/email if I needed anything. Couldn’t have had a better experience - would highly recommend.
    Response from Lookers Audi Teesside
    Thank you so much for your kind words! We are so happy to hear that Tom was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    We were treated with the utmost respect and professionalism. Friendly and personal service was amazing. Tom went above and beyond
    Response from Lookers Audi Teesside
    Thank you for the great review and the feedback on Tom, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 4.0
    The annual service was carried out as expected. Staff were courteous throughout.
    Response from Lookers Audi Teesside
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.

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