Motability Scheme at Vertu Honda Stockton

4.8
Rating 4.8
(62 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
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Welcome to Vertu Honda Stockton

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Vertu Honda Stockton can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Honda Stockton on 03446599886 to make an appointment with our Motability specialist.

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Contact information

Address
Concorde Way
Preston Farm
Stockton TS18 3SE
GB
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Phone Number
Call Vertu Honda Stockton on 0344 659 9886
0344 659 9886
0344 659 9886
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Matthew Bacon
  • Dean Oliver
  • Adrian Rainbow
  • Jake Stansfield
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Craig Swainston
  • Louise Bainbridge
  • Andrew Price
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Honda Stockton

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Honda Stockton

  • Rating 5.0
    Hayley kept us informed throughout and explained the controls of the courtesy car very well
    Response from Vertu Honda Stockton
    Hi Rebecca, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 3.0
    So so
    Response from Vertu Honda Stockton
    Thank you for taking the time to leave us a review - Was there any particular reason for it being 3 stars? We strive to provide the best possible experience for our clients, therefore would like to address any dissatisfaction you may have If there is anything you would like to discuss further, we can be contacted on digitalcustomerexperience@vertumotors.com. Please quote ref YTPD2409 Kind regards Dawn
  • Rating 5.0
    Helpful in making our choice and informative on motability scheme and car features. Everyone very friendly
    Response from Vertu Honda Stockton
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Good experience very friendly answered all our queries x
    Response from Vertu Honda Stockton
    Good afternoon, Christine . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    My experience with Honda as been amazing from start to end, Adrian was polite, patient and respectful and listened to my needs, if I could mark them more stars I would
    Response from Vertu Honda Stockton
    Good afternoon, Justin . Thank you so much for your kind words! We are so happy to hear that Adrian was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
  • Rating 5.0
    Very helpful,curtious and explained everything when we dropped the car off for service.
    Response from Vertu Honda Stockton
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina
  • Rating 5.0
    Was really easy and friendly staff, been on the scheme for afew years and experience as been amazing everytime
    Response from Vertu Honda Stockton
    Good afternoon Justin. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Was so easy and simple was really great 😌 thank you
    Response from Vertu Honda Stockton
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Liza.
  • Rating 5.0
    Well looked after from start to finish
    Response from Vertu Honda Stockton
    Good Morning, Graham . Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    First time getting a mobility car, Matthew Bacon was fabulous he talked us through all the process.
    Well done Honda Vertu Stockton, and especially Matthew Bacon.
    Response from Vertu Honda Stockton
    Good afternoon Kathryn. Thank you so much for your kind words! We are so happy to hear that Matthew was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    Great experience at Virtu Honda Stockton. Great customer service from start to handover of my Honda zvr.all the team were helpful from looking around the showroom to getting my car yesterday. Highly recommended. 10 out of 10 for customer service
    Response from Vertu Honda Stockton
    Good afternoon Mark. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Matty Bacon was fabulous and he answered all the questions we asked, never pushed us . Fantastic service. Thank you Matty
    Response from Vertu Honda Stockton
    Thank you so much for your kind words! We are so happy to hear that Matty was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
  • Rating 5.0
    Absolutely fantastic service from start to finish
    Response from Vertu Honda Stockton
    Hi Julie, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. Many thanks Keith
  • Rating 5.0
    Straight forward. No issues. Matt was very helpful from our test drive to ordering our car .
    Response from Vertu Honda Stockton
    Good afternoon Mark. Thank you so much for your kind words! We are so happy to hear that Matt was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    Excellent service, support help and advice. Highly recommended. Mobility car was delayed; however, Matt and his team sourced an alternative with no quibbles. Answered all questions and professional service.
    Response from Vertu Honda Stockton
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    Great service over the moon with them from start to finish thank you
    Response from Vertu Honda Stockton
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew
  • Rating 5.0
    As this was my first experience of the scheme the employee explained everything. Very knowledgeable which makes the difference. Be proud of the employee.
    Response from Vertu Honda Stockton
    Hi Beth, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Perfect handover. The dealer needs to be proud of the employee.
    Response from Vertu Honda Stockton
    Hi Beth, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. Many thanks Keith
  • Rating 5.0
    Absolutely fantastic
    Adrian Rainbow was spot on made my whole experience so easy much thanks
    Response from Vertu Honda Stockton
    Hi Kirk. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 4.0
    Salesperson was very helpful and car was ready to collect without any delays apart from not being washed before collection. This was resolved before I left with it
    Response from Vertu Honda Stockton
    Hi Hamida, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith

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