Motability Scheme at Stoneacre Toyota Teesside

4.9
Rating 4.9
(131 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
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Contact information

Address
1 Cygnet Drive
Bowesfield Farm
Stockton-On-Tees TS18 3DZ
GB
Get directions
Phone Number
Call Stoneacre Toyota Teesside on 01642 667788
01642 667788
01642 667788
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Natalie Buxton
  • Jay Arshad
  • Emily Fox
  • Lee Holroyd
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Matthew Winter
  • Gary Maher
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stoneacre Toyota Teesside

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Stoneacre Toyota Teesside

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Stoneacre Toyota Teesside can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Stoneacre Toyota Teesside on 01642667788 to make an appointment with our Motability specialist.

Visit dealer website
Visit dealer website

Reviews at Stoneacre Toyota Teesside

  • Rating 5.0
    Very helpful,no pressure all good.
    Response from Stoneacre Toyota Teesside
    Dear Lesley-anne,

    Thank you so much for taking the time to share your experience with us at Stoneacre Toyota Teesside. We are thrilled to hear that you found our service very helpful and pressure-free. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations.

    Your feedback is greatly appreciated and will be shared with our team to continue providing excellent service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,


    Stoneacre Toyota Teesside Team
  • Rating 5.0
    Good service as always
    Response from Stoneacre Toyota Teesside
    Hello Bethany,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you consistently receive good service from us at Stoneacre Toyota Teesside. Your feedback is incredibly valuable and motivates our team to continue providing the best experience possible. If you ever have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Stoneacre Toyota Teesside Team
  • Rating 4.0
    Very confusing and nothing was on the system to show I had my car serviced in February
    Response from Stoneacre Toyota Teesside
    Hello Adam,

    Thank you for taking the time to share your feedback with us. We appreciate your input and are sorry to hear about the confusion regarding your service record. Ensuring our records are accurate and up-to-date is important to us, and we apologize for any inconvenience this may have caused.

    Please rest assured that we are looking into this matter to prevent similar issues in the future. If you have any further questions or need assistance, feel free to reach out to us directly. We value your business and are committed to providing you with the best possible service.

    Thank you for choosing the Motability Scheme at Stoneacre Toyota Teesside.

    Best regards,

    Stoneacre Toyota Teesside
  • Rating 5.0
    The lady was lovely and helpful
    Sorted my needs and helped me grately
    Response from Stoneacre Toyota Teesside
    Hello Alan,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our team at Stoneacre Toyota Teesside. It's great to know that our staff was able to assist you effectively and meet your needs. Your feedback is incredibly valuable to us, and we are delighted that you were satisfied with our service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre Toyota Teesside Team
  • Rating 5.0
    Good reception and service arrangements
    Response from Stoneacre Toyota Teesside
    Hello Mark,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you were pleased with our reception and service arrangements. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre Toyota Teesside.

    Best regards,
    The Motability Scheme Team at Stoneacre Toyota Teesside
  • Rating 5.0
    Efficient & pleasant to deal with. Make everything straightforward & thorough.
    Response from Stoneacre Toyota Teesside
    Hello Jean,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our service efficient and pleasant. At Stoneacre Toyota Teesside, we strive to make every experience straightforward and thorough for our customers, and it's fantastic to know that we met your expectations. Your feedback is greatly appreciated and motivates us to continue delivering excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Stoneacre Toyota Teesside Team
  • Rating 5.0
    Great service as always. Plus, being a Toyota there were no faults with the vehicle to report.
    Response from Stoneacre Toyota Teesside
    Dear Martyn,

    Thank you so much for your wonderful review and for giving us a perfect 5-star rating! We're thrilled to hear that you consistently receive great service from us at the Motability Scheme at Stoneacre Toyota Teesside. It's also fantastic to know that your Toyota is performing flawlessly.

    Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If there's anything more we can do for you, please don't hesitate to reach out.

    We look forward to serving you again in the future!

    Best regards,

    The Motability Scheme Team at Stoneacre Toyota Teesside
  • Rating 5.0
    Very professional, kept me up to date throughout the service.
    Thank you.
    Response from Stoneacre Toyota Teesside
    Hello Paul,

    Thank you so much for your wonderful review! We're thrilled to hear that you found our service professional and that we kept you well-informed throughout your experience with us. Your feedback is incredibly valuable and motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Stoneacre Toyota Teesside Team
  • Rating 5.0
    So polite and helpful
    Thank you
    Response from Stoneacre Toyota Teesside
    Hi Alison, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that the team receives recognition for there fantastic customer service which they provided to you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Complete satisfaction
    Response from Stoneacre Toyota Teesside
    Hello Roy and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Staff all friendly and helpful.
    Response from Stoneacre Toyota Teesside
    Hello Carol and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Very efficient, kind and helpful service from all the lovely staff at Teeside Toyota. Special mention for the Service Manager Gary who went out of his way to look after us as disabled customers.
    Response from Stoneacre Toyota Teesside
    Hi Charis, Thank you so much for your kind words! We are so happy to hear that the team was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    amazing helpful staff
    Response from Stoneacre Toyota Teesside
    Hello Joanne and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Friendly helpful staff very good experience throughout this process tom
    Response from Stoneacre Toyota Teesside
    Hello Susan and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Always very helpful
    Response from Stoneacre Toyota Teesside
    Hi Gillian, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that the team receives recognition for there fantastic customer service which they provided to you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Absolutely fabulous dealing with Stonacre teesside smooth and effortless
    Staff were all delightful to deal with and very helpful
    Response from Stoneacre Toyota Teesside
    Hello Steven and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Staff were lovely and had courtesy car ready , kept us informed about car .couldnt fault them . Thankyou .
    Response from Stoneacre Toyota Teesside
    Hello Philippa and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Great experience
    Response from Stoneacre Toyota Teesside
    Hi Eric, Thank you so much for your kind words! We are so happy to hear that the team was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Excellent experience , everyone friendly and helpful .
    Response from Stoneacre Toyota Teesside
    Hi Christine, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that the team receives recognition for there fantastic customer service which they provided to you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Collect and return service is useful as we only have one car

    Stoneacre are always very good.
    Response from Stoneacre Toyota Teesside
    Hello James and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office

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