Motability Scheme at Stoneacre Toyota Teesside

4.9
Rating 4.9
(147 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
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Contact information

Address
1 Cygnet Drive
Bowesfield Farm
Stockton-On-Tees TS18 3DZ
GB
Get directions
Phone Number
Call Stoneacre Toyota Teesside on 01642 667788
01642 667788
01642 667788
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Natalie Buxton
  • Jay Arshad
  • Emily Fox
  • Hussain Shakoor
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Matthew Winter
  • Gary Maher
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stoneacre Toyota Teesside

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Stoneacre Toyota Teesside

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Stoneacre Toyota Teesside can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Stoneacre Toyota Teesside on 01642667788 to make an appointment with our Motability specialist.

Visit dealer website
Visit dealer website

Reviews at Stoneacre Toyota Teesside

  • Rating 5.0
    The staff are the best i have ever come across
    Polite friendly and efficient and the work is carried out quickly with the vehicle coming back in pristine condition
    Response from Stoneacre Toyota Teesside
    Dear Patricia,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with our team at Stoneacre Toyota Teesside. Our staff takes great pride in providing polite, friendly, and efficient service, and it's fantastic to know that their efforts made a difference for you. We are also pleased that your vehicle was returned in pristine condition and that the work was completed quickly.

    Your feedback is incredibly valuable to us, and it motivates us to continue delivering the best possible service to all our customers. If you have any further comments or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,
    Stoneacre Toyota Teesside Team
  • Rating 5.0
    Fantastic, Jay was really professional
    Response from Stoneacre Toyota Teesside
    Hello Findlay,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a fantastic experience with us and that Jay was able to assist you professionally. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre Toyota Teesside.

    Best regards,
    Stoneacre Toyota Teesside Team
  • Rating 4.0
    Quite happy with the service on my car,
    Response from Stoneacre Toyota Teesside
    Hello Frances,

    Thank you for taking the time to share your feedback with us. We're delighted to hear that you were quite happy with the service on your car. Your satisfaction is very important to us, and we appreciate your positive rating.

    If there's anything more we can do to enhance your experience or if you have any suggestions, please feel free to let us know. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Stoneacre Toyota Teesside
  • Rating 5.0
    Very friendly and professional, kept us in touch every step of the way, the handover was very enjoyable and all aspects of the car were explained fully. Great experience
    Response from Stoneacre Toyota Teesside
    Dear Jacqueline,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you found our service friendly and professional, and that you enjoyed the handover process. It's wonderful to know that we were able to keep you informed and that all aspects of the car were explained to your satisfaction. Your feedback is incredibly valuable to us, and we are delighted that you had a great experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Stoneacre Toyota Teesside Team
  • Rating 5.0
    The service was carried out without any problems
    Response from Stoneacre Toyota Teesside
    Hello Thomas,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that your service experience was smooth and problem-free. Your satisfaction is our top priority, and your feedback is greatly appreciated. If you have any more comments or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre Toyota Teesside.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Was a pleasant experience throughout.
    Response from Stoneacre Toyota Teesside
    Hello Michael,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a pleasant experience with us at Stoneacre Toyota Teesside. Your satisfaction is our top priority, and it's fantastic to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre Toyota Teesside Team
  • Rating 5.0
    Jay was excellent really knowledgeable and customer focused.
    Response from Stoneacre Toyota Teesside
    Dear Deborah,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Jay provided you with excellent service and demonstrated great knowledge and customer focus. Your feedback is incredibly valuable to us, and it’s always rewarding to know when our team members make a positive impact.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre Toyota Teesside.

    Best regards,
    Motability Scheme Team
    Stoneacre Toyota Teesside
  • Rating 5.0
    Very pleasant and helpfull
    Response from Stoneacre Toyota Teesside
    Hello Samantha,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found your experience with us to be very pleasant and helpful. Our team at Stoneacre Toyota Teesside is dedicated to providing the best service possible, and it’s always rewarding to know that our efforts are appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Stoneacre Toyota Teesside
  • Rating 5.0
    OMG. The staff that at stoneacher. Are absolutely amazing. Jay was very nice and helpful. Give so much information talk through things. On the day of collection. They had my car covered and I got to revel my car that experience will stay with me for ever thank you jay and Emily for making it so special
    Response from Stoneacre Toyota Teesside
    Dear Dorothy,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Jay was able to provide you with helpful and informative service during your visit. Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering exceptional service to all our customers.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to Stoneacre Toyota Teesside.

    Warm regards,

    Stoneacre Toyota Teesside Team
  • Rating 5.0
    Jay was very nice and pleasant. Processed my application quickly. Went through the colours of the car that I could have with me. Showed me around the vehicle and explained the delivery time. Would highly recommend.
    Response from Stoneacre Toyota Teesside
    Dear Julie,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Jay at Stoneacre Toyota Teesside. It's great to know that he was able to assist you efficiently and provide you with all the necessary information about your new vehicle. We strive to offer the best service possible, and your recommendation means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Stoneacre Toyota Teesside Team
  • Rating 5.0
    Best one.
    Response from Stoneacre Toyota Teesside
    Hello Aida,

    Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us at Stoneacre Toyota Teesside. Your feedback is incredibly valuable, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Stoneacre Toyota Teesside Team
  • Rating 5.0
    Very friendly helpful staff
    Response from Stoneacre Toyota Teesside
    Dear Philippa,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff to be friendly and helpful. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to Stoneacre Toyota Teesside.

    Best regards,
    Stoneacre Toyota Teesside
  • Rating 5.0
    The lady who delt with my mobility car was very nice and very efficient
    Response from Stoneacre Toyota Teesside
    Dear Maria,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with our team member while dealing with your mobility car. Providing efficient and friendly service is something we strive for, and it's always rewarding to know when we've achieved that.

    Your feedback is greatly appreciated and will be shared with the team to ensure we continue to deliver the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme at Stoneacre Toyota Teesside.

    Best regards,
    Stoneacre Toyota Teesside
  • Rating 5.0
    Great service. Thanks
    Response from Stoneacre Toyota Teesside
    Hello Tahir,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with our service at Stoneacre Toyota Teesside. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre Toyota Teesside Team
  • Rating 5.0
    Jay is absolutely spot on ! A pleasure to talk to and deal with , unfortunately it's motability moving the goal posts with regards to vehicle engine sizes that has caused an issue but Jay is brilliant !
    Response from Stoneacre Toyota Teesside
    Hello David,

    Thank you so much for taking the time to leave such a positive review. We're thrilled to hear that Jay provided you with excellent service and made your experience enjoyable. We understand that changes in vehicle engine sizes can be frustrating, and we appreciate your understanding and patience with the situation. Your feedback is invaluable to us, and we will continue to strive for excellence in our service. If you have any further questions or need assistance, please don't hesitate to reach out.

    Best regards,
    The Stoneacre Toyota Teesside Team
  • Rating 5.0
    Excellent service.
    Response from Stoneacre Toyota Teesside
    Hello Georgia,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service at Stoneacre Toyota Teesside. Our team is dedicated to providing the best experience possible, and your feedback is truly appreciated. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre Toyota Teesside Team
  • Rating 5.0
    Very helpful,no pressure all good.
    Response from Stoneacre Toyota Teesside
    Dear Lesley-anne,

    Thank you so much for taking the time to share your experience with us at Stoneacre Toyota Teesside. We are thrilled to hear that you found our service very helpful and pressure-free. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations.

    Your feedback is greatly appreciated and will be shared with our team to continue providing excellent service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,


    Stoneacre Toyota Teesside Team
  • Rating 5.0
    Good service as always
    Response from Stoneacre Toyota Teesside
    Hello Bethany,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you consistently receive good service from us at Stoneacre Toyota Teesside. Your feedback is incredibly valuable and motivates our team to continue providing the best experience possible. If you ever have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Stoneacre Toyota Teesside Team
  • Rating 4.0
    Very confusing and nothing was on the system to show I had my car serviced in February
    Response from Stoneacre Toyota Teesside
    Hello Adam,

    Thank you for taking the time to share your feedback with us. We appreciate your input and are sorry to hear about the confusion regarding your service record. Ensuring our records are accurate and up-to-date is important to us, and we apologize for any inconvenience this may have caused.

    Please rest assured that we are looking into this matter to prevent similar issues in the future. If you have any further questions or need assistance, feel free to reach out to us directly. We value your business and are committed to providing you with the best possible service.

    Thank you for choosing the Motability Scheme at Stoneacre Toyota Teesside.

    Best regards,

    Stoneacre Toyota Teesside
  • Rating 5.0
    The lady was lovely and helpful
    Sorted my needs and helped me grately
    Response from Stoneacre Toyota Teesside
    Hello Alan,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our team at Stoneacre Toyota Teesside. It's great to know that our staff was able to assist you effectively and meet your needs. Your feedback is incredibly valuable to us, and we are delighted that you were satisfied with our service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre Toyota Teesside Team

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