Motability Scheme at John Clark Audi Aberdeen

4.7
Rating 4.7
(58 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 09:00 - 17:00 11:00 - 17:00
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Contact information

Address
Balmoral Park
Wellington Rd
Aberdeen AB12 3JG
GB
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Phone Number
Call John Clark Audi Aberdeen on 01224 400500
01224 400500
01224 400500
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 09:00 - 17:00 11:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Michael Murray
  • Dale Bunnett
  • Dhruv Dakhore
  • Calvin Mckendrick
  • Graham Bruce
  • Steven Ross
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Neil Murray
  • Robert Pettigrew
  • Linzi Clark
We recommend calling and booking an appointment before visiting.
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Accessibility features at John Clark Audi Aberdeen

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to John Clark Audi Aberdeen

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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John Clark Audi Aberdeen can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact John Clark Audi Aberdeen on 01224400500 to make an appointment with our Motability specialist.

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Reviews at John Clark Audi Aberdeen

  • Rating 5.0
    The Audi salesman was very helpful, informative and seemed familiar with Motability ordering.
    Response from John Clark Audi Aberdeen
    Hello Christopher,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that our Audi salesman was able to provide you with helpful and informative service, and that his familiarity with the Motability ordering process met your expectations. Your feedback is incredibly valuable to us, and it’s wonderful to know that we could assist you effectively.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Erin
  • Rating 1.0
    Got told the wrong information about my booking for the car to when I arrived at the dealership when car was in I asked for the tyre inflation kit to be replaced but it never got replaced then on collection of my car while waiting I just got chucked the mot paper with my keys inside the folder with no explanation on how the car got on or run down nothing just walked off in left me wondering if I needed to stay or leave once again bad customer service again from Aberdeen Audi!! In this not the first time either I’ve had problems with them
    Response from John Clark Audi Aberdeen
    Good morning Shane,

    Thank you for taking the time to leave us a review. We’re very sorry to hear about your recent experience with us and that we fell short of the level of service you rightly expect. Clear communication and attentive customer care are extremely important to us, and it’s disappointing to learn that you didn’t receive this during your visit.

    I have passed your comments onto our management team to review. We appreciate your feedback as it helps us improve, and we hope to restore your confidence in Aberdeen Audi.

    Kind regards,
  • Rating 4.0
    Very efficiently organised. Comfortable waiting facilities and work completed in the time they indicated.
    Response from John Clark Audi Aberdeen
    Good morning Brian,

    Thank you very much for taking the time to leave us a review. We’re pleased to hear you had a positive experience with our team and facilities.

    If there’s anything we could do to make your next visit a 5-star experience, please don’t hesitate to get in touch with us at 01224 400500. We’d love to hear your feedback and continue improving.

    Kind regards,

    Many thanks,
  • Rating 5.0
    Brilliant
    Response from John Clark Audi Aberdeen
    Hi Mary,

    Thank you very much for taking the time to leave us a review. I'm glad to hear that you had a positive experience when visiting us.

    Many thanks,
  • Rating 5.0
    As always polite and attentive. First rate service.
    Response from John Clark Audi Aberdeen
    Hi Andrew,

    Thank you very much for taking the time to leave us a review. I will pass your comments onto the team.

    Kind regards,
  • Rating 1.0
    The dealership was very accommodating supplying me with a courtesy car and after the service my vehicle was washed.

    Adrian W.
    Response from John Clark Audi Aberdeen
    Good morning Adrian,

    Thank you very much for taking the time to leave us a review. I'm so glad to hear you were happy with your visit to our service department. I will pass your kind words onto the team.

    Many thanks,
    Linsey
  • Rating 5.0
    Kept me updated. Collected and delivered my car back to me. 5 star service!
    Response from John Clark Audi Aberdeen
    Hi Nikki,

    Thank you very much for taking the time to leave us a review. I'm glad to hear you were happy with the service you received. I will pass this onto the team.

    Kind regards,
    Linsey
  • Rating 5.0
    The Motability scheme was explained very thoroughly. The service we received was first class.
    Response from John Clark Audi Aberdeen
    Good Morning, Anthony.

    Thank you for your feedback about your experience with the Motability Scheme at John Clark Audi Aberdeen!

    We’re delighted to hear that the scheme was explained thoroughly and that you received first-class service. It’s always our goal to ensure everything is clear and straightforward for our customers. If you have any further questions or need assistance, we’ll be happy to help!

    Best Regards,
    Erin
  • Rating 5.0
    Very satisfied with the customer service and service department in my recent visit for my car’s service
    Response from John Clark Audi Aberdeen
    Good Morning, Steven.

    Thank you for your kind words about Aberdeen Audi. We're delighted to hear that you were satisfied with the customer service and service department during your recent visit. Your feedback is valuable to us, and we'll share it with the team. Please don't hesitate to contact us if you have any further questions or needs.

    Best Regards,
    Erin
  • Rating 5.0
    Very informative and great when they send video to let you know what they have done. Excellent service from start to finish
    Response from John Clark Audi Aberdeen
    Good Morning Wendy,

    Thank you for taking the time to leave us such a wonderful review. We're thrilled to hear that your recent experience at our dealership was a positive one. I’ve shared your kind words with the team.

    We look forward to welcoming you back in the future.

    Kind regards,
    Linsey
  • Rating 5.0
    First class service keep the good work up.
  • Rating 5.0
    The whole process of ordering and receiving the car from the Audi dealership was first class. Explanation of how the Motability scheme works was very thorough. The service we received was first class.
  • Rating 5.0
    Great
  • Rating 5.0
    Very helpful staff would highly recommend John Clark Audi
  • Rating 5.0
    Very thorough with MOT and service car received a good valet aswell
  • Rating 4.0
    Really good. Well looked after. Courteous and professional staff.
    Enjoyed unveiling the car.
    Thank you
  • Rating 4.0
    Graham was excellent from ordering the car kept in touch through out process couldn’t fault him but the guy who deals with the hand over didn’t have great customer skills disappointed me
  • Rating 5.0
    Everything was well organised & efficiently done. Calvin was again excellent.
  • Rating 5.0
    Excellent service treated very good by the salesman too nothing to much trouble and kept in the loop about car
  • Rating 5.0
    First class

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