Motability Scheme at TrustFord Aberdeen

Motability Scheme at TrustFord Aberdeen

4.5
Rating 4.5
(50 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 17:00Closed Today

Contact information

Address
Trustford Aberdeen
Craigshaw Crescent
Aberdeen AB12 3LJ
GB
Phone Number
Call TrustFord Aberdeen on 01224 049895
Reviews
Visit dealer website

Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Neil Beeby
  • Lewis Petrie
  • Adam Cardy
  • Kevin Bain
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Paul Jackson
  • Chris Fraser
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Aberdeen

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to TrustFord Aberdeen

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

TrustFord Aberdeen can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact TrustFord Aberdeen on 01224049895 to make an appointment with our Motability Scheme specialist.

Reviews at TrustFord Aberdeen

  • Rating 5.0
    Very professional and got what we were looking for very polite
    Response from TrustFord Aberdeen
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Janet
  • Rating 5.0
    Good and quick
  • Rating 5.0
    Very helpful.and gave us card to call anytime if any problems
    Response from TrustFord Aberdeen
    Hi Gary, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with TrustFord Aberdeen, we hope to see you again soon! Kind regards, Janet
  • Rating 5.0
    Quick and efficient easy to deal with
    Response from TrustFord Aberdeen
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    Perfect.
    Response from TrustFord Aberdeen
    Thank you for your high star rating.
  • Rating 5.0
    Absolutely perfect
    Response from TrustFord Aberdeen
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    Ex customer service & job was done quickly & without issue & my car was home by no later than 1.30pm
    Response from TrustFord Aberdeen
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    Great customer service
    Response from TrustFord Aberdeen
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Neil Beeby made it all so easy, so quick too.
    Great job
    Response from TrustFord Aberdeen
    Thank you so much for your kind words! We are so happy to hear that Neil was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Great customer service
    Response from TrustFord Aberdeen
    Hello Carol, thank you for taking the time to leave us a review about your visit. Kind regards, Leanne.
  • Rating 5.0
    Super service from Neil Beeby. This was my first purchase of a mobility car. Neil explained everything and indeed arranged everything with ease.
    Response from TrustFord Aberdeen
    Thank you for the great review and the feedback on Neil, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards, Leanne.
  • Rating 5.0
    Great fast no problem s and hot cup of tea friendly and welcoming
    Response from TrustFord Aberdeen
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    Great customer service very nice gentleman
    Response from TrustFord Aberdeen
    Hello Carol C.. Thank you for taking the time to leave us a review about your visit.
  • Rating 4.0
    Great service
    Response from TrustFord Aberdeen
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Great customer service, the team are really nice
    Response from TrustFord Aberdeen
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    Ina Leiper,Chris Ritchie who did my MOT he keep me updated saying that was my car in the work shop nice man and he gave me a phone call saying my car was ready,the reception lady was nice she explained to me about my car when I booked it in I’m happy with the work that was done on car. Thank You.
    Response from TrustFord Aberdeen
    Hi Ina, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Chris receives recognition for his fantastic customer service which he provided to you. Kind regards, Janet
  • Rating 5.0
    Absolutely fantastic experience from getting preliminary info on the website right through to car handover with Neil. I feel I was well taken care of at all stages of the process, everything was professional but with that tailored edge that means I’m not speaking to a robot, but someone who understands my level of car knowledge (none!) and has great communication skills even with someone who’s more on the shy side and tends to keep quiet. I feel that all my choices were 100% fully informed, and I was given the right amount of time to properly weigh up the decisions to make sure I got the right car for my needs. Even though there’s been a shortage of parts, Neil kept me informed as progress was made and I felt like the whole journey was about having my needs met rather than being sold a car. I can’t fault a single thing, it’s been such a great experience I would happily keep in contact for any other car related thing that pops up.
    I want to also add that Neil managed to keep an excellent balance for me and my partner, I know nothing about cars and this is my first, but my partner loves cars and has tons of experience, Neil still kept all communication primarily with me as I’m the primary person getting the car, and spoke in terms that I understood, but allowed me to pull in my partner for his advice too, managing to quickly adapt to more technical language, and yet still keeping me included. It’s was truly great, we worked like a great little team!
    Response from TrustFord Aberdeen
    Hi Addison, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your experience with Neil, we hope to see you again soon! Kind regards, Janet
  • Rating 5.0
    Very happy ,great customer service experience
    Response from TrustFord Aberdeen
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    Customer service was excellent, salesman could not have been more helpful or kind.
    Response from TrustFord Aberdeen
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    I was helped through each stage of the process. First time in a while my disability wasn't made obvious
    Response from TrustFord Aberdeen
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet

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