Motability Scheme at John Clark Volvo Aberdeen

Motability Scheme at John Clark Volvo Aberdeen

4.7
Rating 4.7
(23 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 09:00 - 17:00 11:00 - 17:00
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Contact information

Address
Wellington Circle
Aberdeen AB12 3JG
GB
Get directions
Phone Number
Call John Clark Volvo Aberdeen on 01224 335599
01224 335599
01224 335599
Website

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Email

aberdeenvolvo.new@john-clark.co.uk

Reviews

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Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 09:00 - 17:00 11:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Bob Taylor
  • Adam Cardy
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 17:00
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Paul Fullbrook
  • Margaret Milne
  • Alana Smith
We recommend calling and booking an appointment before visiting.
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Accessibility features at John Clark Volvo Aberdeen

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to John Clark Volvo Aberdeen

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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John Clark Volvo Aberdeen can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact John Clark Volvo Aberdeen on 01224335599 to make an appointment with our Motability Scheme specialist.

Visit dealer website

Reviews at John Clark Volvo Aberdeen

  • Rating 5.0
    Excellent customer service and staff were very friendly and helpful on approach.will definitely recommend 👌
  • Rating 5.0
    Adam was excellent. He steered us through the process from start to finish and kept us updated with progress. Everything went smoothly due to his help.
  • Rating 5.0
    Excellent service from Adam. Friendly and helpful. Great knowledge of the car n good advice given. Recommend highly.
  • Rating 5.0
    Bob was excellent, helpful and courteous. Explained everything respectfully. Thank you
    Response from John Clark Volvo Aberdeen
    Dear Donna,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Bob provided you with excellent service and that you found him to be helpful and courteous. It's great to know that everything was explained to you respectfully. Your feedback is incredibly valuable to us, and we are delighted that you had a positive experience at John Clark Volvo Aberdeen. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The John Clark Volvo Aberdeen Team
  • Rating 5.0
    Was very easy and relaxing. Adam explained everything to us in detail. Couldn’t have asked for any more
    Response from John Clark Volvo Aberdeen
    Good Morning, April.

    Thanks for the great feedback! We're glad to hear everything felt easy and relaxing for you at Volvo Aberdeen. It’s great to know Adam was able to explain everything clearly—I'll be sure to pass that on to him. If there’s ever anything more we can do, don’t hesitate to let us know!

    Best Regards,
    Erin
  • Rating 5.0
    We’ve just collected our new vehicle from Clark Volvo Aberdeen, and we couldn’t be happier with the entire experience. From start to finish, everything went smoothly, efficiently, and in a genuinely welcoming atmosphere.

    A very special thanks is due to Adam Cardy, who went above and beyond to make sure we were well looked after. He was incredibly helpful, taking the time to explain every detail thoroughly and making sure we were completely comfortable with everything before we drove away. His friendly, professional manner and dedication made the whole process not only easy but genuinely enjoyable.

    Highly recommended—thank you again to Adam and the whole team at Clark Volvo Aberdeen!
    Response from John Clark Volvo Aberdeen
    Dear Amelia,

    Thank you so much for taking the time to share your wonderful experience with us at John Clark Volvo Aberdeen. We are thrilled to hear that you are happy with your new vehicle and that the entire process was smooth and enjoyable for you.

    It's fantastic to know that Adam provided you with exceptional service and made sure you felt comfortable and well-informed. We are proud to have team members like him who are dedicated to ensuring our customers have the best experience possible.

    Your kind words and recommendation mean a lot to us, and we will be sure to pass along your thanks to Adam and the rest of the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for choosing us. We wish you many happy miles in your new vehicle!

    Warm regards,
    The John Clark Volvo Aberdeen Team
  • Rating 5.0
    My sales man Bob was very easy to deal with kept me at ease all through the process highly recommended.
    Response from John Clark Volvo Aberdeen
    Dear Arleen,

    Thank you so much for taking the time to share your positive experience with us at John Clark Volvo Aberdeen. We are thrilled to hear that Bob was able to make the process smooth and comfortable for you. Your recommendation means a lot to us, and we are delighted that you had such a great experience. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    The John Clark Volvo Aberdeen Team
  • Rating 3.0
    Nice guy
  • Rating 5.0
    Adam was very friendly and helpful
    Response from John Clark Volvo Aberdeen
    Hello Donna,

    Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you had a positive experience with Adam at John Clark Volvo Aberdeen. It's wonderful to know that his friendly and helpful service made a difference during your visit.

    Your satisfaction is our top priority, and your kind words motivate us to continue providing excellent service to all our customers. If there's anything else we can assist you with, please don't hesitate to reach out.

    We look forward to welcoming you back in the future!

    Best regards,

    The Motability Scheme Team at John Clark Volvo Aberdeen
  • Rating 2.0
    I recently collected my Motability car from John Clark Volvo, and while my experience with Motability itself has been flawless, my visit to this dealership left much to be desired.

    The reception staff were lovely and welcoming, but unfortunately, the experience took a turn when dealing with Adam, the salesman responsible for handing me the keys. Despite my presence, Adam only addressed my fiancée, largely ignoring me entirely. As someone with invisible disabilities, I felt the need to explicitly point this out, yet even after doing so, I continued to be overlooked.

    Not only was I made to feel socially excluded, but Adam also showed a complete lack of discretion when discussing the fact that this was a Motability vehicle—broadcasting it loudly for everyone in the dealership to hear. His conduct was insensitive and unprofessional.

    To make matters worse, he repeatedly lectured me at length about not allowing anyone else to drive the car, well beyond what was reasonable. Even after I explained that I suffer from chronic acute agoraphobia, he continued to hammer this point home over and over—seemingly oblivious to how uncomfortable he was making me feel.

    The most offensive moment came when, outside by the car, Adam felt it appropriate to tell me outright that I would never be able to afford this car if it weren’t for Motability. This was not only insulting and unnecessary but also a grossly inappropriate comment for any customer to hear.

    I left feeling as though I had been treated as less than—as if I owed Adam something, despite his only real involvement being the person who handed me the keys. No customer should be made to feel this way.

    While the dealership itself may be reputable, my experience with Adam was deeply disappointing and left a lasting negative impression.
  • Rating 5.0
    Excellent service
    Response from John Clark Volvo Aberdeen
    Dear Moira,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service during your visit to John Clark Volvo Aberdeen. Our team is dedicated to providing the best experience possible, and your feedback truly motivates us to keep up the good work.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    John Clark Volvo Aberdeen
  • Rating 5.0
    Proffesional, friendly and helpfull would highly recomemd staff for thier service
    Response from John Clark Volvo Aberdeen
    Dear Linda,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our team at John Clark Volvo Aberdeen to be professional, friendly, and helpful. Your kind words and recommendation mean a lot to us, and we are delighted to know that you had a positive experience with our service.

    If there is anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We look forward to welcoming you back in the future.

    Best regards,
    John Clark Volvo Aberdeen
  • Rating 5.0
    Very informative
    Response from John Clark Volvo Aberdeen
    Good Morning, Yvonne.

    Thanks for the feedback! Great to hear you found the experience at Volvo Aberdeen informative. If there’s ever anything more we can do, don’t hesitate to let us know!

    Best Regards,
    Erin
  • Rating 5.0
    Andy was absolutely amazing handling my change over, very polite and showed me everything the car has to offer.
    The change over was completely stress free .
    Me and my family are absolutely delighted with our new car and the opportunities we will be able to have.

    Thanks so much
    Response from John Clark Volvo Aberdeen
    Good Morning, Cameron.

    Thank you so much for your fantastic feedback! We’re thrilled to hear that Andy made the changeover process stress-free and provided such thorough, polite service. It’s wonderful to know that you and your family are delighted with your new car and the opportunities it brings. We really appreciate your kind words and are here for you if you need any further assistance in the future.

    Best Regards,
    Erin
  • Rating 5.0
    Excellent service. Very knowledgeable n friendly. Good advice given. Enjoyable coffee n biscuits. Great experience.
    Response from John Clark Volvo Aberdeen
    Good Morning, Brian.

    Thank you for your fantastic review! We’re thrilled to hear that you received excellent service and enjoyed both the advice and the coffee and biscuits at John Clark Volvo Aberdeen. It’s great to know that our team made your experience enjoyable and informative. If you need any further assistance, don’t hesitate to reach out—we’re here to help!

    Best Regards,
    Erin
  • Rating 5.0
    Very thoughtful and patient advisor felt very very comfortable so placed my order
    Response from John Clark Volvo Aberdeen
    Good Morning, Arleen.

    Thank you for your kind feedback about the Motability Scheme at John Clark Volvo Aberdeen!

    We’re delighted to hear that your advisor’s thoughtfulness and patience made you feel comfortable throughout the process. If there’s anything else we can do to assist you, please don’t hesitate to get in touch!

    Best Regards,
    Erin
  • Rating 5.0
    Salesman (bob) was very polite and helpful.
    Unfortunately I cannot do without a car till March so regretfully I have to cancel as because of my disability I need a car
    .so sorry

    Response from John Clark Volvo Aberdeen
    Good Morning, George.

    Thank you for your feedback about the Motability Scheme at John Clark Volvo Aberdeen!

    We’re glad to hear that Bob provided polite and helpful service. If there’s anything else we can assist you with, feel free to get in touch!

    Best Regards,
    Erin
  • Rating 5.0
    Bob was really helpful, from ordering to collection made everything really easy for us.
    Response from John Clark Volvo Aberdeen
    Good Afternoon, Michelle.

    Thank you for your great feedback about your experience with the Motability Scheme at John Clark Volvo Aberdeen! We’re so glad to hear that Bob made the process easy for you, from ordering to collection.

    We appreciate you taking the time to share your experience, and if you need any further assistance, we’re always here to help!

    Best Regards,
    Erin
  • Rating 5.0
    Really good experience and very friendly motability advisor
    Response from John Clark Volvo Aberdeen
    Good Morning, Duncan.

    Thank you for sharing your feedback about your experience with the Motability Scheme at John Clark Volvo Aberdeen! We’re glad to hear you had a great experience and that our Motability advisor was friendly and helpful. If you need any further assistance in the future, we’re happy to help!

    Best Regards,
    Erin
  • Rating 5.0
    All explained so well went so smoothly lovely helpful man thank you
    Response from John Clark Volvo Aberdeen
    Good Afternoon, Cruz.

    Thank you for your lovely review! We’re thrilled to hear that everything went smoothly and that our team at Volvo Aberdeen provided you with clear explanations and helpful service. We truly appreciate your kind words and are glad we could assist you. If you need anything else, please don’t hesitate to reach out. Enjoy your new car!

    Best Regards,
    Erin

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