Motability Scheme at Lexus Guildford

Motability Scheme at Lexus Guildford

5.0
Rating 5.0
(13 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
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Contact information

Address
Moorfield Road
Slyfield Industrial Estate
Guildford GU1 1TB
GB
Get directions
Phone Number
Call Lexus Guildford on 01483 796396
01483 796396
01483 796396
Website

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Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Rui Rodrigues
  • Martin Sears
  • Harry Harris
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 12:30
SundayClosed

Motability service specialists:

  • Gemma Daly
  • Pearly Otton
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lexus Guildford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lexus Guildford

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Lexus Guildford can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lexus Guildford on 01483796396 to make an appointment with our Motability Scheme specialist.

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Reviews at Lexus Guildford

  • Rating 5.0
    Excellent service
    Response from Lexus Guildford
    Dear Annalise,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service during your visit to Lexus Guildford. Our team is dedicated to providing the best experience possible, and your feedback is a great testament to their hard work.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Lexus Guildford
  • Rating 5.0
    Everything went smoothly and I was looked after well thank you.
    Staff kept me well informed as I sat and waited for my car to be serviced.
    Response from Lexus Guildford
    Dear Christina,

    Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that your experience with us went smoothly and that our staff kept you well informed during your visit. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations.

    We truly appreciate your feedback and your perfect rating. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Lexus Guildford
  • Rating 5.0
    Very smooth handover of car and the salesman went through everything including adding the Lexus App to our phones. 5 star service very good
    Response from Lexus Guildford
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Anita and I had an enjoyable experience and the salesman looked after us very well.
    Response from Lexus Guildford
    Thank you so much, Anita, for your glowing review! We're thrilled that you and Anita had an enjoyable experience with us. Providing exceptional service is always our goal, and we're delighted that our salesman took good care of you both during the handover process.

    If there's anything else we can do for you or if you have any further feedback to share, please let us know. We truly appreciate your business and look forward to serving you again in the future.
  • Rating 5.0
    Given verbally to Jennifer
    Response from Lexus Guildford
    Thank you for taking the time to provide feedback verbally to Jennifer. We greatly appreciate your input and strive to use it constructively to enhance our services. Your insights help us ensure that we maintain the highest standards and continually improve.

    If you have any further thoughts or specific suggestions on how we can better serve you, please don't hesitate to share. We value your opinion and aim to exceed your expectations in the future.

    Thank you once again for your valuable feedback.
  • Rating 5.0
    Excellent
    Response from Lexus Guildford
    Thank you for sharing your experience Stephanie, take care.
  • Rating 5.0
    Rui at the car dealership Lexus helped make my first expérience go through very smoothly and spending time to explain everything to me. Rui was so helpful
    Response from Lexus Guildford
    We are glad to hear that we were able to provide such a good experience so thank you for taking the time to contact us. We always appreciate your feedback.
  • Rating 5.0
    Every good service provided by Rui in the ordering of my Lexus UX F Sport Design
    Response from Lexus Guildford
    Hi Leslie. We are glad to hear that we were able to provide such a good experience so thank you for taking the time to contact us. We always appreciate your feedback.
  • Rating 5.0
    First class experience from Rui at Lexus Guildford he explained all the features of the Lexus UX and I placed my order that day.
    Response from Lexus Guildford
    Thank you Leslie for your positive feedback. We are delighted that you received a professional service and that we met your expectations. Thank you again for your custom and for trusting us to take care of your driving needs.
  • Rating 5.0
    Excellent customer service. Absolutely seamless from beginning to end
    Response from Lexus Guildford
    Thank you for your high star rating.
  • Rating 5.0
    An overwhelmingly high grade service delivered by Lexus, I can categorically name it as one of the greatest sales experiences I have ever experienced... the car arrived three months earlier than proposed which is outstanding in the current climate. Hats off to Rui @ Lexus Guildford for an A1 sales process from beginning to end... a very satisfied, new customer..
    Response from Lexus Guildford
    Thank you so much for your kind words! We are so happy to hear that you had an amazing sales experience and we were able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Friendly and informative approach delivered highly professionally.
    Response from Lexus Guildford
    Good morning Eric, we are so grateful for your kind words. Thanks for sharing your review with us and the community.
  • Rating 5.0
    First class experience. Carl Reynolds made the whole process simple.
    Response from Lexus Guildford
    Hello Patrick, thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track!

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