Motability Scheme at Vines BMW Guildford

Motability Scheme at Vines BMW Guildford

4.1
Rating 4.1
(20 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00Closed Today Closed Today
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Welcome to Vines BMW Guildford

Motability Scheme at Vines BMW GuildfordMotability Scheme at Vines BMW GuildfordMotability Scheme at Vines BMW Guildford

Our trained Motability specialists are here to support you throughout the duration of your lease.

Vines BMW Guildford can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Vines BMW Guildford on 01483207000 to make an appointment with our Motability specialist.

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Contact information

Address
Slyfield Green
Woking Road
Guildford GU1 1RD
GB
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Phone Number
Call Vines BMW Guildford on 01483 207000
01483 207000
01483 207000
Website

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Email

info@vinesgroup.net

Feedback

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Reviews

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Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00Closed Today Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
SaturdayClosed
SundayClosed

Motability Scheme specialists:

  • Lee Trussler
  • Eric Wickham
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed

Motability service specialists:

  • David Austen
  • Ed Lamb
  • Steph Franklin
  • Jim Woolley
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vines BMW Guildford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vines BMW Guildford

  • Rating 5.0
    Eric was excellent customer service
  • Rating 4.0
    Excellent
  • Rating 5.0
    Really excellent
  • Rating 5.0
    It was very easy & smooth.
  • Rating 5.0
    Excellent customer service from Eric Wickham I highly recommend & applaud him for the great service I received. Thank you Eric!
  • Rating 5.0
    Lee gave excellent advice. Very smooth handover.
  • Rating 5.0
    Excellent!!

  • Rating 3.0
    OK!
  • Rating 5.0
    It was Fantastic ! The salesman Lee and his Manager were Awesome
  • Rating 5.0
    Very professional
  • Rating 5.0
    Extremely efficient service
  • Rating 1.0
    Was surprised you offer bmw customers a.car to take want to go as you bmw dealer wich don't offer bit surprised
  • Rating 5.0
    This time cleaned the car and actually took car down and got new tyre very helpful thank you
  • Rating 3.0
    It was okay … I can’t really say anymore. Nothing more, nothing less than the service I’d expect
  • Rating 4.0
    Took a bit longer than expected but the coffee was good JP
  • Rating 5.0
    Steph was absolutely lovely. She had great contact and kept me updated on every step.
  • Rating 5.0
    Had a very nice experience thanks, advisors were friendly and thorough. I’m happy with my car and the courtesy car that I borrowed whilst it was in the dealership.
  • Rating 3.0
    Left car in dirty state
  • Rating 1.0
    Poor. Dropped car off at 10am for
    Minor service indicating had to collect it at 3.300pm. At 2pm car not looked at. Also brake discs flagged as requiring attention by engineer but this was not passed in by service adviser. Received confusing text message with video of service. When I submitted complaint regarding urgent work and failure to notify, told that engineer has made a mistake and discs were fine. This is second time had car services with Vines and confusion follows. Similar situation first time. Unnecessary stress and hassle the result of poor communication. I will be looking for an alternative garage for next service.
  • Rating 5.0
    Amazing customer services thankyou so much to all stuff at Guildford vines bmw

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