Motability Scheme at Group 1 Ford Guildford
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:30 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Group 1 Ford Guildford
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Think Ford Guildford are dedicated to supporting the Motability Scheme, and our expert team of Motability Specialists are committed to meeting the unique motoring needs of every customer.
We invite new & existing Motability customers to contact us to discover the full range of Ford models available on the Motability Scheme.
When you visit us, we'll talk to you about your needs and make sure the vehicle you choose is right for you throughout the lease.
We'll take you for a test drive and, if you choose to place an application, we'll keep you informed every step of the way.
You are welcome to visit our showroom, or if you prefer, book a virtual appointment with one of our Motability Specialists. Alternatively, we can discuss which model best suits from the comfort of your home.
The Group 1 Automotive network is a well-established and growing automotive group in the UK, with Think Ford Centres covering Surrey, Berkshire and Hampshire.
Contact Group 1 Ford Guildford on 01483577371 to make an appointment with our Motability Scheme specialist.
Contact information
Address
Moorfield Road
Guildford GU1 1TB
GB
Phone Number
Call Group 1 Ford Guildford on 01483 577371
01483 577371
Website
Email
Feedback
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:30 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:30 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:30 |
| Tuesday | 08:30 - 18:30 |
| Wednesday | 08:30 - 18:30 |
| Thursday | 08:30 - 18:30 |
| Friday | 08:30 - 18:30 |
| Saturday | 08:30 - 17:30 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Ross Puckett
- Adam Hayne
- Ahsan Rab
- Muhammad Miah
We recommend calling and booking an appointment before visiting.
Service centre details 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 19:00 07:30 - 18:30 08:00 - 17:00Closed Today Toggle Hours
Service centre details
07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 19:00 07:30 - 18:30 08:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:30 - 18:30 |
| Tuesday | 07:30 - 18:30 |
| Wednesday | 07:30 - 18:30 |
| Thursday | 07:30 - 19:00 |
| Friday | 07:30 - 18:30 |
| Saturday | 08:00 - 17:00 |
| Sunday | Closed |
Motability service specialists:
- Adrian Worship
- Sumit Kanwar
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Group 1 Ford Guildford
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Group 1 Ford Guildford
- Rating 1.0Feb 7, 2024I would never use ford in Guildford again
They have a very poor customer serviceResponse from Group 1 Ford GuildfordFeb 8, 2024Karen, thank you for taking the time to review us, we're sorry and disappointed to see that we have not met your expectations and would like to understand why. Please email us via guilfordford@group1auto.co.uk to let us know more about your experience so that we can investigate further, thank you. - Rating 5.0Feb 2, 2024The staff were very helpful and explained everything perfectly. Everyone was friendly and welcoming.Response from Group 1 Ford GuildfordFeb 8, 2024Thank you for your kind words Zak- we're glad to have been of service and hope that you are enjoying the new car!
- Rating 4.0Jan 3, 2024Car collected on time and delivered back on time by a friendly driver.
Passed mot.Response from Group 1 Ford GuildfordJan 3, 2024Thank you very much for taking the time to leave this great feedback David. We're glad everything went smoothly for you, and we hope to make it a 5* visit the next time you're in! - Rating 5.0Oct 31, 2023GreatResponse from Group 1 Ford GuildfordNov 1, 2023Thank you for your 5 star rating Naomi, we're pleased to see you were happy with the level of service you received.
- Rating 5.0Sep 22, 2023Great service, very pleasent to do business with.Response from Group 1 Ford GuildfordSep 22, 2023Thank you for the great review Joanne, we really appreciate you taking the time to feedback and hope you have many, many miles of enjoyable motoring in your new car.
- Rating 4.0Sep 22, 2023Ross was efficient and kind. Have us all the information we needed and understood how much we wanted to know or not. Only reason I didn't give five stars was because the set up was too long for my condition, I wondered if maybe some of the paperwork could have been done before to reduce the time or things could have been sent before but I also appreciate this may be part of the handover process and out of Ross's control. Just a note in terms of accessibility for the motabiity scheme. ThanksResponse from Group 1 Ford GuildfordSep 22, 2023Thank you for your feedback Leanne, we're sorry that the paperwork took time to complete and we will ensure that is fed back to Ross and the team. We hope you get great enjoyment from your new car and we are here if you need us.
- Rating 5.0Sep 21, 2023Ross was amazing this whole process made it such a easy and stress free hand over.Response from Group 1 Ford GuildfordSep 21, 2023Akthar, thank you for taking the time to leave us this wonderful review! It's great to hear that you enjoyed your sales experience with Ross and we hope that you get great enjoyment from your new car.
- Rating 5.0Sep 13, 2023Really great service ! Top man AhsanResponse from Group 1 Ford GuildfordSep 19, 2023Thank you very much for taking the time to leave this great feedback Albert, we're glad everything went smoothly for you,
- Rating 5.0Sep 12, 2023Attentive and responsive customer serviceResponse from Group 1 Ford GuildfordSep 19, 2023Thank you for your kind words Johan - we're glad to have been of service!
- Rating 5.0Sep 4, 2023Great service excellent serviceResponse from Group 1 Ford GuildfordSep 4, 2023Thank you for your kind words Albert - we're glad to have been of service!
- Rating 5.0Sep 1, 2023Very helpful great serviceResponse from Group 1 Ford GuildfordSep 1, 2023Thank you for the great review Susan! We really appreciate you taking the time to feedback and hope that you get lots of enjoyment from your new car.
- Rating 5.0Sep 1, 2023Great customer serviceResponse from Group 1 Ford GuildfordSep 1, 2023Thank you for your kind words Susan - we're glad to have been of service! We look forward to seeing you again soon.
- Rating 5.0Aug 23, 2023Ex service quick and easy Ross always talks through everything .rings to see how I am with the new car lovely man so polite nothing is to much trouble for him very happyResponse from Group 1 Ford GuildfordAug 23, 2023Pauline, thank you so much for your kind words! We are so happy to hear that Ross was able to provide you with excellent service. Enjoy that new car of yours!
- Rating 5.0Aug 21, 2023Amazing customer service got the car pretty quick thank you so muchResponse from Group 1 Ford GuildfordAug 21, 2023Thank you for your kind words Jodie - we're glad to have been of service to you! Enjoy your new car and we're here if you need anything.
- Rating 5.0Aug 8, 2023The opposite of great!!! Didn’t fix anything I asked for , Just a quiet warning, if you’re going to order wind deflectors make the service department to triple check that they order the correct ones 1st time round because any rectifications has to be done at the dealership that installed them , and not really taking Motability vehicles with a disabled driver is not in the same county has to make a potentially massive drive to bring the car in . And when requested for a service I told quite clearly the situation. It was all on deaf ears and the usb input to connect to a mobile phone Ergo CarPlay, was and still is temperamental, but sadly it would seem to me that, just changed the oil and maybe air filter and that’s it the only service it will have over a 3 year contract!!! Pathetic really, used to own a Ford Dealership and our service department placed the customer 1st 🤷🏼♂️oh yes they removed the wind deflectors off and put them in the boot 🤯Response from Group 1 Ford GuildfordOct 4, 2023Karl, we're sorry to hear that you were not happy with your recent visit. To assist us further in looking into this for you, could you please email us via guildfordford@group1auto.co.uk with your contact details, registration number and what you had requested be carried out on your vehicle. Thank you.
- Rating 5.0Aug 1, 2023Ross was very helpful. He explained that we asked about. Helped explain about the insurance the finance. The car feature we could have. He was very pleasant to talk too about the car & was very nowledgeable about all the electrics features. We have recommended seeing Ross at the ford garage to a few friends of ours that are on Disability like us.Response from Group 1 Ford GuildfordAug 8, 2023Thank you for the great review and the feedback Susan, we really appreciate it. We look forward to welcoming you back to the business again soon.
- Rating 5.0Jul 25, 2023Ross was very helpful and new all about the function abilities of the car & very good about explaining all the paperwork he was very curtious about explaining everything. We have told a few friends about Ross & Motability & they are going to see him.Response from Group 1 Ford GuildfordAug 8, 2023Hi Susan, thank you for your 5* review and feedback. We are pleased to hear your experience was positive and we appreciate your referral to your friends. Kind regards.
- Rating 5.0Jul 14, 2023Ross was unfortunately off sick the day we came to collect my car. However, he made sure we were very well looked after by a young chap called Ashan. Ross has been in constant contact to make sure all is well with my new car and I couldnt be more happier with the service I was provided at ford Guildford. Thank you again for making buying a new car so easy, pleasurable and completely stress freeResponse from Group 1 Ford GuildfordAug 8, 2023Thank you for taking the time to write this wonderful review Danielle. I am very glad to hear that you were pleased with the level of service that you received from both Ross and Ashan and hope that you are getting a lot of enjoyment from your new car.
- Rating 5.0Jul 10, 2023Very helpfulResponse from Group 1 Ford GuildfordJul 13, 2023Thank you for your kind words Caroline - we're glad to have been of service and look forward to seeing you again soon!
- Rating 5.0Jul 5, 2023CoolResponse from Group 1 Ford GuildfordJul 13, 2023Robert, thank you for taking the time to leave us a review about your visit, we're glad everything went smoothly for you!