Motability Scheme at Marshall Audi Exeter

4.8
Rating 4.8
(31 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30

Contact information

Address
1 Matford Way
Matford
Exeter EX2 8FN
GB
Phone Number
Call Marshall Audi Exeter on 01392 825425
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Stephen Hogan
  • George Gross
  • Chrystian Byrszel
  • Hollie Marshall
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Hannah Gillard
  • Andrew Do Prado
  • Sabrina Brooks
We recommend calling and booking an appointment before visiting.
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Accessibility features at Marshall Audi Exeter

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Marshall Audi Exeter

At Marshall we take every individual's needs into consideration, so you can rely on our honest and expert advice when finding the perfect vehicle to suit your driving style.

At Marshall, we pride ourselves on delivering bespoke customer service and expert advice. With an extensive range of Motability offers and fully trained, Motability Scheme Specialists, you can rely on us to deliver a driving experience that will see to your every need. Informed, friendly and experienced, Marshall are here to ensure that when it comes to independent driving, nothing can hold you back!

On-site disabled parking and wheelchair access are available, so why not pay us a visit?

To arrange a test drive in one of our versatile models, contact Marshall today by enquiring online or giving us a call.

Reviews at Marshall Audi Exeter

  • Rating 5.0
    This was my first experience with Audi. From my initial phone call to driving away with the car was only 18 days. The newly Motability-trained sales executive, Hollie, was very helpful and patient with my questions and my needing to adjust the driver's seat to the perfect position.

    As a disabled driver, I have specific needs and had to be able to reach and safely use all the controls in the vehicle. Although I am an experienced driver I was glad to have the opportunity to take a quick drive to familiarise myself with the car's technologies before driving off from the dealership.

    This has been my best Motability experience, having been supplied by other manufacturers in the past.

    The car has been wonderful to drive with all its convenience and safety features.

    Vehicle: Audi Q2 Sport 35 TSFI S-tronic [small SUV 1.5L automatic]
    Add ons: Technology pack (including reverse camera)
    Adaptations: None - vehicle had to be suitable to my indiviual limitations.
    Response from Marshall Audi Exeter
    Thank you for taking the time to review Marshall Audi, Alan. We really appreciate it! Wishing you many happy miles in your new Audi. Kind regards, Laura, Marshall Motor Group
  • Rating 5.0
    Have been easy to deal with
    Response from Marshall Audi Exeter
    Good afternoon Vicki and thank you for taking the time to leave your 5 star review for the team at Exeter Audi, we really appreciate it. Kind regards, Laura, Marshall Motor Group.
  • Rating 5.0
    Excellent service from start to finish.
    Response from Marshall Audi Exeter
    Hi Dianne and thank you for taking the time to review Marshall Audi. We really appreciate it. Enjoy the rest of your day! Kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Excellent. All straight forward.
    Hollie at Marshall Audi Exeter was very helpful and handed over my car.
    Response from Marshall Audi Exeter
    Good afternoon, thank you for taking the time to leave a review. We are very grateful for your 5 star rating and excellent comments with regards to Hollie and your overall experience! Kind regards, Laura, Marshall Motor Group.
  • Rating 5.0
    Fantastic service from Audi Exeter by Chrystian Byrszel. Very knowledgeable about the Motability Scheme. Will definitely recommend their customer service and communication skills. I’ve been kept up to date via emails and always available for call enquiries. Five Star Service! Great Job Chrystian!
    Response from Marshall Audi Exeter
    Good afternoon Owen. We're delighted to see your 5 star review and will be delighted to pass your kind words onto Chrystian and the team. Best wishes, Laura, Marshall Motor Group.
  • Rating 5.0
    Great experience
    Salesperson very helpful and informative
    Response from Marshall Audi Exeter
    Good afternoon Spencer. Thank you for taking the time to leave your feedback and 5 star review for the team at Marshall Audi Exeter, we really appreciate it. Kind regards, Jeremy, Marshall Motor Group.
  • Rating 5.0
    Amy was excellent at talking through the process and answering all my questions. Thank you Amy.
    Response from Marshall Audi Exeter
    Thank you Chloe. We appreciate you taking the time to leave a five star review and will be delighted to pass your feedback onto Amy and the team. Best wishes, Laura, Marshall Motor Group.
  • Rating 5.0
    Excellent help and guidance from the full team from the first contact to making a decision. Couldn’t have been better
    Response from Marshall Audi Exeter
    Thank you Lindsay. We really appreciate your five star review and will be delighted to pass your feedback onto the team. Best wishes, Laura, Marshall Motor Group.
  • Rating 5.0
    Our experience at the dealership was second to none. Fantastic, helpful service with a smile. Exactly what is needed. I would highly recommend talking to anyone at Audi. We dealt with Crystian, who was understanding, helpful, cheerful and an absolute pleasure to talkt to.
    D. williams
    Response from Marshall Audi Exeter
    Thank you Mr Williams. We appreciate you taking the time to leave a review and for your five star feedback which I will be delighted to pass onto Crystian and the team. Best wishes, Laura, Marshall Motor Group.
  • Rating 5.0
    Excellent customer service but not quite 100% on the interior cleaning (especially the boot) but I will make allowances for that as the dealership was, not surprisingly, very busy.
    Thank you and very well done!
    Paul W
    Response from Marshall Audi Exeter
    Good afternoon Paul and thank you. We appreciate you taking the time to leave a review and will pass your feedback onto the team. Best wishes, Laura, Marshall Motor Group.
  • Rating 5.0
    Around excellent
    Response from Marshall Audi Exeter
    Thank you Stuart. We appreciate you taking the time to leave a review and your five star feedback which I will be delighted to pass onto the team. Kind regards, Laura, Marshall Motor Group
  • Rating 2.0
    Professionals shouldn't be getting left and right mixed up.
    Response from Marshall Audi Exeter
    Good afternoon Jody. We're disappointed to see your review and would be grateful if you would email your contact details to us at reviews.audi@marshall.co.uk Kind regards, Laura, Marshall Motor Group.
  • Rating 4.0
    Great service as usual, very helpful staff and a great performance car
    Response from Marshall Audi Exeter
    Thank you Gabby. Most appreciated. I'll make sure your comments are passed onto the Exeter team. Thank you. Regards Laura, Marshall Motor Group
  • Rating 4.0
    apart from the first visit where we were told that someone canceled our service so had to re book
    Response from Marshall Audi Exeter
    Good afternoon Anthony Thank you for taking the time to leave a review. We really appreciate it and will be sure to pass your feedback & your four star rating onto the team. Kind regards, Laura, Marshall Motor Group.
  • Rating 5.0
    Fantastic
    Response from Marshall Audi Exeter
    Good afternoon Abigail. Thank you for taking the time to leave a review. We really appreciate it and your five star rating which I will be delighted to pass onto the team. Kind regards, Laura, Marshall Motor Group.
  • Rating 5.0
    James horner really helped the whole process go smoothly and an absolute pleasure, very knowledgeable and helpful. He kept me well informed and up to date with everything right up until the day I arrived to collect the car. Calling the next day to ensure I was happy and got home safely. Thanks again James, will be seeing you again without a doubt.
    Response from Marshall Audi Exeter
    Thank you Caiden for taking the time to leave a review. We appreciate your 5 star review and I will pass on your feedback to the team. Kind regards, Laura, Marshall Motor Group.
  • Rating 5.0
    Doug Potter. Marshall Audi in Exeter were Helpful, knowledgeable, and friendly. Steve Hogan is a great guy.
    Response from Marshall Audi Exeter
    Thank you Doug for taking the time to leave a review. We appreciate your 5 star review and I will pass on your feedback to Steve and the team. Kind regards, Laura, Marshall Motor Group.
  • Rating 5.0
    Fantastic salesperson James Horner. Knowledgeable, helpful, made all the difference in my decision to purchase an Audi.
    Response from Marshall Audi Exeter
    Good morning Patrick, thank you so much for your wonderful review and rating for Marshall Audi Exeter. We very much appreciate it and I will pass on your positive feedback to James and the management team, thank you. Kind regards, Jason, Marshall Motor Group.
  • Rating 5.0
    As always such lovely customer service. Explanatory video is great. Car returned to me cleaner than I dropped it off as I hadn’t had time to clean it over the last couple weeks. Unexpected service resumed since the pandemic. What’s not to love. Thank you Henry and Chris.
    Response from Marshall Audi Exeter
    Thank you Victoria. We really appreciate your five star review and will be delighted to pass your feedback onto Henry, Chris and the team. Kind regards, Laura, Marshall Motor Group.
  • Rating 5.0
    Really great service from everyone Bill M.
    Response from Marshall Audi Exeter
    Thank you for the great review and the feedback on your experience at Exeter Audi, we really appreciate it. Kind regards, Philip, Marshall Motor Group

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