Motability Scheme at Inchcape Volkswagen Exeter
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
2 Matford Way
Matford
Exeter EX2 8FN
GB
Phone Number
Call Inchcape Volkswagen Exeter on 01392 215151
01392 215151
Website
Email
Feedback
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- James Mcjury
- Mark Munday
- Aaron Preston
- Martyna Jaglowska
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Christopher Jones
- Anna Davis
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Inchcape Volkswagen Exeter
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Inchcape Volkswagen Exeter
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Inchcape Volkswagen Exeter can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Inchcape Volkswagen Exeter on 01392215151 to make an appointment with our Motability specialist.
Reviews at Inchcape Volkswagen Exeter
- Rating 5.0Mar 27, 2024Very helpful , and made it so easy to select my new vehicle,Response from Inchcape Volkswagen ExeterMar 27, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Mar 15, 2024James is simply the best!Response from Inchcape Volkswagen ExeterMar 15, 2024Hi Gwyneth, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that James receives recognition for his fantastic customer service which he provided to you. Kind regards,
- Rating 5.0Mar 7, 2024Professional and efficientResponse from Inchcape Volkswagen ExeterMar 7, 2024Hello Craig, thank you for your positive feedback, take care.
- Rating 5.0Mar 6, 2024James was very polite and very helpful. Explained the car features very wellResponse from Inchcape Volkswagen ExeterMar 7, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 1.0Feb 27, 2024Absolutely terrible; would not recommend at all; had to chase 3 times but little communication back from Inchcape ExeterResponse from Inchcape Volkswagen ExeterFeb 27, 2024Thank you, Neil, for taking the time to share your rating. Providing an outstanding customer experience is important to us, and we always encourage feedback to help us improve. We see from your review that you felt your experience didn’t meet your expectations, so if we didn’t get it quite right, we would welcome the opportunity to try and correct this for you – please email tellusmore@inchcape.co.uk with any further details you can provide us with. We look forward to hearing from you.
- Rating 5.0Jan 26, 2024Was super easy and straightforward an amazing experience all round.Response from Inchcape Volkswagen ExeterJan 26, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Jan 25, 2024Very friendly staff, nothing is too much trouble, they treat you with respect whether you are mobility or notResponse from Inchcape Volkswagen ExeterJan 25, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Jan 23, 2024James was very good. He explained everything in detail and kept us up to date at all times!Response from Inchcape Volkswagen ExeterJan 23, 2024Hi John, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that James receives recognition for his fantastic customer service which he provided to you. Kind regards,
- Rating 5.0Jan 11, 2024They were professional and courteous, keeping me informed regularlyResponse from Inchcape Volkswagen ExeterJan 12, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Dec 11, 2023Well looked after from start to finish by Ben the service advisor.Response from Inchcape Volkswagen ExeterDec 11, 2023That's fantastic to hear! I'll be sure to pass on your kind words to Ben. We're thrilled that you had such a positive experience with us from start to finish. If there's anything else we can assist you with, don't hesitate to reach out. We appreciate your support!
- Rating 5.0Oct 15, 2023Great service very satisfiedResponse from Inchcape Volkswagen ExeterOct 16, 2023Good morning Karen, thank you for the great review! We’re so happy you enjoyed your experience and can’t wait to have you back for your next service appointment. Until then, we’re here if you need anything.
- Rating 5.0Sep 4, 2023James was so lovely and explained everything so thoroughly, he was very easy to talk to and made us very comfortable, he was patient with me and didn’t make me feel as though I was inconveniencing when he needed to re explain things I really appreciated his customer service and most importantly to me he didn’t look at me as though I wasn’t disabled because I don’t look it he treated me with the upmost respect
Thank you jamesResponse from Inchcape Volkswagen ExeterSep 5, 2023Thank you for the great review and the feedback on James, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards. - Rating 5.0Aug 21, 2023Great service kept fully updatedResponse from Inchcape Volkswagen ExeterAug 21, 2023Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Aug 8, 2023Good experience, staff very helpfulResponse from Inchcape Volkswagen ExeterAug 8, 2023We are glad to hear that we were able to provide such a good experience so thank you for taking the time to contact us. We always appreciate your feedback.
- Rating 5.0Jul 3, 2023Great customer serviceResponse from Inchcape Volkswagen ExeterJul 3, 2023We are glad to hear that we were able to provide such a good experience so thank you for taking the time to contact us. We always appreciate your feedback.
- Rating 5.0Jun 26, 2023Great customer service and very friendly staffResponse from Inchcape Volkswagen ExeterJun 26, 2023Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Jun 9, 2023Excellent customer serviceResponse from Inchcape Volkswagen ExeterJun 9, 2023Thank you for your high star rating.
- Rating 5.0Jun 8, 2023Great customer service and quality of the service.Response from Inchcape Volkswagen ExeterJun 8, 2023Thank you for your high star rating.
- Rating 5.0May 30, 2023James is very knowledgeableResponse from Inchcape Volkswagen ExeterMay 31, 2023Hello Jon, we are so grateful for your kind words. Thanks for sharing your review with us and the community.
- Rating 3.0May 25, 2023My vehicle broke down 5 days after the serviceResponse from Inchcape Volkswagen ExeterMay 26, 2023We are disappointed that you felt you had to give a 3* rating, please be assured this is not what we would hope to achieve, should you require any assistance we are here at tellusmore@inchcape.co.uk