Motability Scheme at Group 1 Volkswagen Exeter
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
2 Matford Way
Matford
Exeter EX2 8FN
GB
Phone Number
Call Group 1 Volkswagen Exeter on 01392 215151
01392 215151
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- James Mcjury
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Christopher Jones
- Anna Davis
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Group 1 Volkswagen Exeter
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Group 1 Volkswagen Exeter
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Group 1 Volkswagen Exeter can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Group 1 Volkswagen Exeter on 01392215151 to make an appointment with our Motability specialist.
Reviews at Group 1 Volkswagen Exeter
- Rating 5.0Jan 6, 2026Very good service to my surprise they even cleaned the car .no hassle at all .
- Rating 5.0Nov 10, 2025ExcellentResponse from Group 1 Volkswagen ExeterNov 11, 2025Dear James,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Group 1 Volkswagen Exeter. Your feedback is incredibly valuable and motivates our team to continue providing the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Exeter - Rating 5.0Sep 18, 2025Great experience with them. Polite and knowledgeable salesman .Response from Group 1 Volkswagen ExeterSep 21, 2025Dear Philip D.,
Thank you so much for taking the time to share your positive experience with us at Group 1 Volkswagen Exeter. We are thrilled to hear that our salesman was able to provide you with polite and knowledgeable service. Your feedback is incredibly valuable to us, and we are delighted that you had a great experience. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Exeter - Rating 5.0Sep 15, 2025Brilliant - knowledgeable, friendly, helpful and patient despite me being very indecisive and know nothing about cars. Expert advice helped me pick the best one and taught me how to use all the interesting features and techy toolsResponse from Group 1 Volkswagen ExeterSep 17, 2025Hello Noah,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a brilliant experience with us at Group 1 Volkswagen Exeter. Our team is dedicated to providing knowledgeable and friendly service, and it's great to know that we were able to assist you in finding the perfect car and help you understand all its features. Your kind words are truly appreciated, and we are delighted that you felt supported throughout the process. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Enjoy your new car and all its techy tools!
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Exeter - Rating 5.0Sep 15, 2025Great service 👏Response from Group 1 Volkswagen ExeterSep 17, 2025Hello Susan,
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our service at Group 1 Volkswagen Exeter. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Exeter - Rating 5.0Sep 15, 2025GoodResponse from Group 1 Volkswagen ExeterSep 17, 2025Hello Amanda,
Thank you so much for taking the time to leave us a wonderful 5-star review! We're thrilled to hear that you had a positive experience with us at Group 1 Volkswagen Exeter. Your feedback is incredibly valuable and motivates our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Exeter - Rating 5.0Sep 4, 2025Absolutely perfectResponse from Group 1 Volkswagen ExeterSep 5, 2025Hello Jon,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that your experience with us was absolutely perfect. At Group 1 Volkswagen Exeter, we strive to provide the best service possible, and it's incredibly rewarding to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Exeter - Rating 5.0Sep 2, 2025Excellent service and pleasant staffResponse from Group 1 Volkswagen ExeterSep 2, 2025Dear Susan F.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our service and found our staff pleasant. Your feedback is incredibly important to us, and it’s always rewarding to know that we are meeting the needs of our customers.
If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Exeter - Rating 5.0Aug 29, 2025A very smooth experience. Helpful and informative made it very easy for me. And kept me updated. Thank you.Response from Group 1 Volkswagen ExeterSep 2, 2025Hello Michelle,
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had a smooth and informative experience at Group 1 Volkswagen Exeter. Our team is dedicated to providing helpful service and keeping our customers updated, so it's wonderful to know we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Exeter - Rating 5.0Jun 20, 2025Very polite and kind.Response from Group 1 Volkswagen ExeterJun 20, 2025Dear Jane,
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team to be polite and kind during your visit. Providing excellent service is our top priority, and your feedback is truly appreciated. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back to Group 1 Volkswagen Exeter in the future.
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Exeter - Rating 5.0Apr 24, 2025My experience joining the Motability Scheme was seamless, and I was able to find the ideal vehicle — the VW ID.4 — in an impressively short time with minimal stress. From start to finish, the staff demonstrated exceptional professionalism, attentiveness, and support, making the entire process smooth and enjoyable.
The showroom and facilities were immaculate, reflecting the high standards of the dealership. The VW ID.4 is not only beautifully designed and affordable, but it has also exceeded my expectations in performance and comfort. Transitioning to an electric vehicle was a step I never anticipated taking, but I’m genuinely delighted that I made the switch. It’s a decision I’m thoroughly pleased with.
I would like to express my sincere appreciation for the outstanding service provided by Mr. Philip Hallwood. From the moment I arrived, he was warm, courteous, and highly professional. He guided me through the process of joining the Motability Scheme with clarity and patience, ensuring I understood every step without ever making me feel pressured.
Mr. Hallwood took the time to listen carefully to my specific needs and went above and beyond to meet every requirement regarding the VW ID.4. His exemplary service extended beyond the formalities — he kindly offered refreshments and made a genuine effort to engage with my autistic son, something that many sadly overlook. His compassion and attentiveness did not go unnoticed.
Philip Hallwood is a credit to Volkswagen. He brings not only knowledge and professionalism but also a rare kindness and sincerity. Anyone fortunate enough to be assisted by him will undoubtedly come away with the same high regard that I do. I would highly recommend VW Exeter.Response from Group 1 Volkswagen ExeterMay 14, 2025Dear Shelley,
Thank you so much for taking the time to share your wonderful experience with us at Group 1 Volkswagen Exeter. We are thrilled to hear that your journey with the Motability Scheme was seamless and that you found the perfect vehicle in the VW ID.4. It's fantastic to know that the transition to an electric vehicle has been a positive and satisfying decision for you.
We are especially pleased to hear about the exceptional service provided by Philip. Your kind words about his professionalism, attentiveness, and genuine care are truly appreciated. We are proud to have him as part of our team, and it’s heart warming to know that his efforts made such a positive impact on your experience, particularly in engaging with your son.
Your feedback about our showroom and facilities is also greatly appreciated, as we strive to maintain high standards for all our customers. Thank you for recommending us and for your generous rating. We look forward to serving you again in the future and wish you many enjoyable journeys in your VW ID.4.
Warm regards,
The Team at Group 1 Volkswagen Exeter - Rating 5.0Mar 28, 2025Excellent, friendly staff, efficient service,Response from Group 1 Volkswagen ExeterJul 7, 2025Hello Destiny,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff excellent and friendly, and that you were pleased with the efficiency of our service. Providing top-notch service is our priority, and your feedback reaffirms the hard work we put in every day. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to serving you again in the future!
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Exeter - Rating 5.0Mar 27, 2025James was very nice and caringResponse from Group 1 Volkswagen ExeterJul 7, 2025Dear Julie,
Thank you so much for taking the time to share your positive experience with us at Group 1 Volkswagen Exeter. We are thrilled to hear that James was able to provide you with the care and kindness you deserve. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Exeter - Rating 4.0Mar 20, 2025Evrythink was nice im very happy with VW serviceResponse from Group 1 Volkswagen ExeterJun 18, 2025Hello Dominik,
Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a positive experience with our service at Group 1 Volkswagen Exeter. Your satisfaction is our top priority, and it's wonderful to know that you are happy with the service you received.
If there's anything more we can do to enhance your experience or if you have any suggestions for improvement, please feel free to let us know. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Exeter - Rating 5.0Mar 12, 2025Lovely and smooth process! James was amazing, and the car is brilliant too! Thankyou.Response from Group 1 Volkswagen ExeterJul 8, 2025Dear Eleanor,
Thank you so much for your wonderful review! We are thrilled to hear that you had a lovely and smooth experience with us at Group 1 Volkswagen Exeter. It's fantastic to know that James made such a positive impression and that you are pleased with your car. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Exeter - Rating 5.0Mar 11, 2025Great service and very helpful staff good 😊Response from Group 1 Volkswagen ExeterJul 10, 2025Hello Brian,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience with our service and found our staff to be helpful. Your positive feedback is incredibly motivating for our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Volkswagen Exeter.
Best regards,
The Motability Scheme Team - Rating 5.0Feb 14, 2025Couldn’t have asked for better James was amazingResponse from Group 1 Volkswagen ExeterJul 28, 2025Hello Samuel,
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a great experience with us and that James was able to assist you so effectively. Providing excellent service is our top priority, and your feedback is incredibly rewarding. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Volkswagen Exeter.
Best regards,
The Motability Scheme Team - Rating 5.0Feb 7, 2025Really lovely dealership the man we met with Philip was so informative and helpful, Smiley and chatty, helped us pick to right car for our family and just made it all a really easy process thank you.Response from Group 1 Volkswagen ExeterJul 28, 2025Dear Oakley,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience at Group 1 Volkswagen Exeter. It's fantastic to know that Philip was able to assist you in finding the perfect car for your family and made the process smooth and enjoyable. We strive to provide the best service possible, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Exeter - Rating 5.0Dec 31, 2024Great service no problem was to bigResponse from Group 1 Volkswagen ExeterJan 21, 2025We're glad you found our team to be so helpful during your visit. We look forward to seeing you again here at Volkswagen Exeter!
- Rating 5.0Dec 19, 2024First class serviceResponse from Group 1 Volkswagen ExeterAug 21, 2025Dear Monica,
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you received first-class service during your visit to Group 1 Volkswagen Exeter. Our team is dedicated to providing the best experience possible, and your feedback is a great testament to their hard work and commitment.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
Group 1 Volkswagen Exeter
Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a very good experience with our service at Group 1 Volkswagen Exeter. It's wonderful to know that the car cleaning was a pleasant surprise for you. We always strive to provide hassle-free service to our customers, and your feedback assures us that we are on the right track.
If there's anything more we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!
Kind Regards
The Motability Scheme Team at Group 1 Volkswagen Exeter