Motability Scheme at Group 1 Volkswagen Exeter

4.8
Rating 4.8
(76 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
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Contact information

Address
2 Matford Way
Matford
Exeter EX2 8FN
GB
Get directions
Phone Number
Call Group 1 Volkswagen Exeter on 01392 215151
01392 215151
01392 215151
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • James Mcjury
  • Mark Munday
  • Aaron Preston
  • Martyna Jaglowska
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
SundayClosed

Motability service specialists:

  • Christopher Jones
  • Anna Davis
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 Volkswagen Exeter

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Group 1 Volkswagen Exeter

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Group 1 Volkswagen Exeter can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Group 1 Volkswagen Exeter on 01392215151 to make an appointment with our Motability specialist.

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Reviews at Group 1 Volkswagen Exeter

  • Rating 5.0
    Superb service start to finish 👏
  • Rating 5.0
    Handover was very good. Showed us how to work the car and set up the vw app. Explained everything about the handover process.
  • Rating 5.0
    We had the experience of having Martyna Jaglowska as our sales associate and she was so patient, kind, helpful and supportive with everything that we needed, nothing ever felt too much to ask and we appreciate her dedication a lot.
  • Rating 5.0
    James is a true pro
    He made my first venture into motability super easy and hassle free thank you so much!
    James took the time to explain everything and went clearly through the car controls and was able to answer any questions
  • Rating 5.0
    Fabulous, friendly, helpful, understanding, and brilliant!!!!
  • Rating 5.0
    Went smoothly
  • Rating 5.0
    James is amazing, great communication, explains everything well and just all round great experience
  • Rating 5.0
    All good
    Response from Group 1 Volkswagen Exeter
    Hi, we are glad that you had a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 5.0
    My sales rep James was extremely helpful throughout the whole experience
    Response from Group 1 Volkswagen Exeter
    Hi, we are glad that you had a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 5.0
    I have always been a VW fan and wanted to explore what their electric car range could offer. From my first visit to test drive the ID.4 we were so impressed. James who dealt with us was extremely friendly and knowledgeable. He was so helpful with everything from the features of the car and setting up a VW account to the details of how charging and range also worked. From placing our order to collecting I couldn't fault my experience. I couldn't recommend anyone better to deal with you. Highly recommend VW as a brand of vehicle and James from the sales team. Will be recommending to anyone who is looking at VW for their next car.
    Response from Group 1 Volkswagen Exeter
    Hi, we are glad that you had a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 5.0
    James at VW is a skilled person who explains all points well. The handover took less than an hour. The paperwork was well prepared and questions answered.
    Response from Group 1 Volkswagen Exeter
    Hi, we are glad that you had a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 5.0
    Very good
    Response from Group 1 Volkswagen Exeter
    Thank you so much for your 5-star review, Mark! We're thrilled to hear that you had a great experience with us. If there's anything specific you enjoyed or if you have any suggestions, please let us know. We look forward to serving you again soon!
  • Rating 5.0
    Very approachable and knowledgeable about the vehicle
    Response from Group 1 Volkswagen Exeter
    Thank you so much for your 5-star review, Declan! We're delighted to hear that you found our team approachable and knowledgeable about the vehicle. Your positive feedback means a lot to us, and we're glad we could assist you effectively.

    If you have any further questions or need any more assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
  • Rating 5.0
    When you been in and out hospital most of your life , a smile and kindness goes a long way . In all the years , I have to say vw have been the best , James and his boss , nothing was to much trouble for them . Highly recommend vw .
    Response from Group 1 Volkswagen Exeter
    Hello Philip, Thank you so much for your wonderful 5-star review! We truly appreciate you taking the time to share your experience, especially given the challenges you've faced.

    We’re delighted to hear that James and the team were able to make a positive impact during your visit. Your kind words about their service mean a lot to us, and we’re proud to have them on our team. Providing a friendly and supportive experience is what we strive for, and it’s incredibly rewarding to know that we’ve succeeded in making your visits pleasant.

    Your recommendation is greatly valued, and we look forward to continuing to serve you in the future. If there’s anything else we can do for you, please don’t hesitate to reach out.

    Wishing you all the best, and thank you once again for your kind words!
  • Rating 5.0
    Helped with everything I needed whilst there.
    Response from Group 1 Volkswagen Exeter
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    James (i think that was his name) was brilliant. Really approachable and was there to answer all my questions/concerns.
    Response from Group 1 Volkswagen Exeter
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Alway get a warm welcome from sales or service staff.
    Response from Group 1 Volkswagen Exeter
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Good
    Response from Group 1 Volkswagen Exeter
    Good afternoon,

    Thank you for taking the time to leave a review, we appreciate your feedback.

    We are delighted to see that you are happy with the experience that you received.

    If you need any help in the future, please do not hesitate to contact us.
  • Rating 5.0
    First class
    Response from Group 1 Volkswagen Exeter
    Good afternoon,

    Thank you for taking the time to leave a review, we appreciate your feedback.

    We are delighted to see that you are happy with the experience that you received.

    If you need any help in the future, please do not hesitate to contact us.
  • Rating 5.0
    James really knows his stuff. Friendly and helpful
    Response from Group 1 Volkswagen Exeter
    Good afternoon,

    Thank you for taking the time to leave a review, we appreciate your feedback.

    We are delighted to see that you are happy with the experience that you received. We greatly appreciate your kind words about James at our branch. It's wonderful to hear that he left such a positive impression on you.

    We hope to see you again in the future!

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