Motability Scheme at Group 1 Volkswagen Exeter
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
2 Matford Way
Matford
Exeter EX2 8FN
GB
Phone Number
Call Group 1 Volkswagen Exeter on 01392 215151
01392 215151
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- James Mcjury
- Aaron Preston
- Martyna Jaglowska
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Christopher Jones
- Anna Davis
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Group 1 Volkswagen Exeter
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Group 1 Volkswagen Exeter
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Group 1 Volkswagen Exeter can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Group 1 Volkswagen Exeter on 01392215151 to make an appointment with our Motability specialist.
Reviews at Group 1 Volkswagen Exeter
- Rating 5.0Jun 20, 2025Very polite and kind.
- Rating 5.0Apr 24, 2025My experience joining the Motability Scheme was seamless, and I was able to find the ideal vehicle — the VW ID.4 — in an impressively short time with minimal stress. From start to finish, the staff demonstrated exceptional professionalism, attentiveness, and support, making the entire process smooth and enjoyable.
The showroom and facilities were immaculate, reflecting the high standards of the dealership. The VW ID.4 is not only beautifully designed and affordable, but it has also exceeded my expectations in performance and comfort. Transitioning to an electric vehicle was a step I never anticipated taking, but I’m genuinely delighted that I made the switch. It’s a decision I’m thoroughly pleased with.
I would like to express my sincere appreciation for the outstanding service provided by Mr. Philip Hallwood. From the moment I arrived, he was warm, courteous, and highly professional. He guided me through the process of joining the Motability Scheme with clarity and patience, ensuring I understood every step without ever making me feel pressured.
Mr. Hallwood took the time to listen carefully to my specific needs and went above and beyond to meet every requirement regarding the VW ID.4. His exemplary service extended beyond the formalities — he kindly offered refreshments and made a genuine effort to engage with my autistic son, something that many sadly overlook. His compassion and attentiveness did not go unnoticed.
Philip Hallwood is a credit to Volkswagen. He brings not only knowledge and professionalism but also a rare kindness and sincerity. Anyone fortunate enough to be assisted by him will undoubtedly come away with the same high regard that I do. I would highly recommend VW Exeter.Response from Group 1 Volkswagen ExeterMay 14, 2025Dear Shelley,
Thank you so much for taking the time to share your wonderful experience with us at Group 1 Volkswagen Exeter. We are thrilled to hear that your journey with the Motability Scheme was seamless and that you found the perfect vehicle in the VW ID.4. It's fantastic to know that the transition to an electric vehicle has been a positive and satisfying decision for you.
We are especially pleased to hear about the exceptional service provided by Philip. Your kind words about his professionalism, attentiveness, and genuine care are truly appreciated. We are proud to have him as part of our team, and it’s heart warming to know that his efforts made such a positive impact on your experience, particularly in engaging with your son.
Your feedback about our showroom and facilities is also greatly appreciated, as we strive to maintain high standards for all our customers. Thank you for recommending us and for your generous rating. We look forward to serving you again in the future and wish you many enjoyable journeys in your VW ID.4.
Warm regards,
The Team at Group 1 Volkswagen Exeter - Rating 5.0Mar 28, 2025Excellent, friendly staff, efficient service,
- Rating 5.0Mar 27, 2025James was very nice and caring
- Rating 4.0Mar 20, 2025Evrythink was nice im very happy with VW serviceResponse from Group 1 Volkswagen ExeterJun 18, 2025Hello Dominik,
Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a positive experience with our service at Group 1 Volkswagen Exeter. Your satisfaction is our top priority, and it's wonderful to know that you are happy with the service you received.
If there's anything more we can do to enhance your experience or if you have any suggestions for improvement, please feel free to let us know. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Exeter - Rating 5.0Mar 12, 2025Lovely and smooth process! James was amazing, and the car is brilliant too! Thankyou.
- Rating 5.0Mar 11, 2025Great service and very helpful staff good 😊
- Rating 5.0Feb 14, 2025Couldn’t have asked for better James was amazing
- Rating 5.0Feb 7, 2025Really lovely dealership the man we met with Philip was so informative and helpful, Smiley and chatty, helped us pick to right car for our family and just made it all a really easy process thank you.
- Rating 5.0Dec 31, 2024Great service no problem was to bigResponse from Group 1 Volkswagen ExeterJan 21, 2025We're glad you found our team to be so helpful during your visit. We look forward to seeing you again here at Volkswagen Exeter!
- Rating 5.0Dec 19, 2024First class service
- Rating 5.0Dec 18, 2024Friendly and polite
- Rating 5.0Nov 25, 2024The whole process was explained clearly and went smoothly. Regular updates and information about the vehicle was sent to me. The handover process was very quick and smooth and I am really pleased with the car.Response from Group 1 Volkswagen ExeterDec 23, 2024Hi, we appreciate your feedback on your recent experience at Group 1 Volkswagen. We are glad to hear that you had a positive experience, we look forward to seeing you again soon.
- Rating 5.0Nov 11, 2024Superb service start to finish 👏
- Rating 5.0Oct 30, 2024Handover was very good. Showed us how to work the car and set up the vw app. Explained everything about the handover process.Response from Group 1 Volkswagen ExeterDec 23, 2024Hi, we appreciate your feedback on your recent experience at Group 1 Volkswagen. We are glad to hear that you had a positive experience, we look forward to seeing you again soon.
- Rating 5.0Oct 30, 2024We had the experience of having Martyna Jaglowska as our sales associate and she was so patient, kind, helpful and supportive with everything that we needed, nothing ever felt too much to ask and we appreciate her dedication a lot.Response from Group 1 Volkswagen ExeterDec 23, 2024Hi, we appreciate your feedback on your recent experience at Group 1 Volkswagen. We are glad to hear that you had a positive experience, we look forward to seeing you again soon.
- Rating 5.0Oct 11, 2024James is a true pro
He made my first venture into motability super easy and hassle free thank you so much!
James took the time to explain everything and went clearly through the car controls and was able to answer any questionsResponse from Group 1 Volkswagen ExeterDec 23, 2024Hi, we appreciate your feedback on your recent experience at Group 1 Volkswagen. We are glad to hear that you had a positive experience, we look forward to seeing you again soon. - Rating 5.0Oct 11, 2024Fabulous, friendly, helpful, understanding, and brilliant!!!!Response from Group 1 Volkswagen ExeterDec 23, 2024Hi, we appreciate your feedback on your recent experience at Group 1 Volkswagen. We are glad to hear that you had a positive experience, we look forward to seeing you again soon.
- Rating 5.0Oct 9, 2024Went smoothlyResponse from Group 1 Volkswagen ExeterDec 23, 2024Hi, we appreciate your feedback on your recent experience at Group 1 Volkswagen. We are glad to hear that you had a positive experience, we look forward to seeing you again soon.
- Rating 5.0Oct 8, 2024James is amazing, great communication, explains everything well and just all round great experienceResponse from Group 1 Volkswagen ExeterDec 23, 2024Hi, we appreciate your feedback on your recent experience at Group 1 Volkswagen. We are glad to hear that you had a positive experience, we look forward to seeing you again soon.
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team to be polite and kind during your visit. Providing excellent service is our top priority, and your feedback is truly appreciated. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back to Group 1 Volkswagen Exeter in the future.
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Exeter