Motability Scheme at Yeomans Citroen Plymouth

4.7
Rating 4.7
(78 reviews)
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:00 10:30 - 16:30

Welcome to Yeomans Citroen Plymouth

At Yeomans Citroen Plymouth, our trained Motability Scheme Specialists are here to help.

With a wealth of knowledge and understanding of the Motability Scheme, we strive to give the best service possible to our Motability customers.
When you visit Yeomans Citroen Plymouth, we'll listen to your requirements and ensure that the car you choose is the right car for you. You can test drive the car of your choice, or if you feel more comfortable, we can take you out for a drive, and if you choose to place an application, we will keep you informed every step of the way. Your comfort is our priority.

Contact Yeomans Citroen Plymouth on 01752226633 to make an appointment with our Motability Scheme specialist.

Contact information

Address
12-14 Durnford Street
Stonehouse
Plymouth PL1 3QL
GB
Phone Number
Call Yeomans Citroen Plymouth on 01752 226633
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:30
Tuesday08:30 - 18:30
Wednesday08:30 - 18:30
Thursday08:30 - 18:30
Friday08:30 - 18:30
Saturday08:30 - 18:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • James Nicol
  • Brett Squance
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Will Smith
  • Andrew Gregory
We recommend calling and booking an appointment before visiting.
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Accessibility features at Yeomans Citroen Plymouth

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Yeomans Citroen Plymouth

  • Rating 5.0
    Went above and beyond James was very good and there was no pressure
  • Rating 5.0
    Professional, quick, friendly
  • Rating 5.0
    We arrived at the site and were greeted by an aggressive employee from the garage area who informed us they were ‘full’ up and we’d have to leave! We told him we were there to collect a car and he stated that the disabled parking was completely blocked and we’d have to try and find a space somewhere ‘over there’ with a wave of his arm and turned his back on us as he ambled back to the chair he’d been lolloping in on our arrival. We managed to find the one remaining parking space on the sight and my wife had to help me out of our vehicle as we hadn't enough room to fully open the doors fully and get me onto my crutches. We then traversed the carpark squeezing between parked cars which barely allowed access on my crutches, if we’d have used my wheelchair I don’t think we could have accessed the appropriate area at all. James, our motability contact was friendly as usual but hadn’t remembered who we were from our initial meeting and to my horror announced that he was full of cold! I asked if he’d received my text acknowledgement about collecting the car about my poor lung health and that I catch pneumonia very easily and that I needed to avoid coughs and colds and to please advise me before we collected if he was suffering from such. James informed us that he knew nothing of this despite the texts I’d received apparently being signed by him personally? He informed us that they are in fact automated and he hadn't sent or received them! James then expedited the handover to minimise further contamination which was good of him! During the handover when I was sitting in the driving seat some huge ‘disabled’ person was forced to squeeze past my knew car potentially scratching it and almost ripping off the passenger mirror due to the crowded condition of the forecourt. Subsequently the car drove fine, I arrived home sore from the crutch slalom of my initial Yeomans carpark experience, I then became ill with a fever and cough over the following few days and if not for my home nebuliser and asthma medications may well have ended up in hospital with another respiratory virus. Consequently after months of waiting to receive my motability vehicle I have been too ill to use it since the day I collected it. I’m now concerned that as its due for its first service in January 2025 which is in peak cold/flu/covid season that my mobility vehicle has the potential of laying me up again!
    As a result of the above review the ‘manager’ addressed the grumpy staff issue and I received a call from James whom apologised and offered a solution to the annual service worries I had.
    As a result I’m happy with the suggested solution and pleased at the speed my issues were addressed! Great work ‘manager’ good customer service resolution and James, top bloke! I’d highly recommend talking to James if you need a motability or new Citroen! Great cars in the good old days and today this far …..
  • Rating 5.0
    Very pleased. James was very efficient and explained everything well. I would not hesitate to order again. Great experience.
  • Rating 5.0
    Great team very helpful
    Will recommend to my friends
  • Rating 5.0
    James was great. Friendly, very helpful. He made us feel welcome. Would recommend Citroen and esp James to anyone
  • Rating 5.0
    Excellent,polite friendly
  • Rating 5.0
    A very good welcome with great staff
  • Rating 5.0
    Excellent experience very king and caring staff excellent service
  • Rating 5.0
    Excellent service from Yeoman's. Car was cleaned and although it took a bit longer because of other works needing to be co
    mpleted I was informed of it's progress. A hot drink was provided while I waited. Courtesy car provided.
  • Rating 5.0
    Amazing the gentleman named James was very informative and explained everything in great detail, he made the whole experience exciting and easy.
  • Rating 5.0
    Can’t thank Dan and the team for stepping in to service my Renault Clio when vespers weren’t doing service anymore service was fantastic kept me informed throughout the process such a great team and work was faultless they even cleaned my car Fantastic service Kevin Bishop
  • Rating 5.0
    Excellent service. Really helpful and answered all questions we had promptly.
  • Rating 5.0
    Great customer service
  • Rating 5.0
    Brett was extremely helpful, he went above and beyond to help me.
    He also got refreshments for my friend and I.I would not hesitate to recommend to others.
    Susie Wilson
  • Rating 5.0
    Great experience, the salesperson was very knowledgeable and helpful. All done in a flash.
  • Rating 4.0
    Great, however I have dropped a star as they never seem to have a disabled parking space available.
  • Rating 5.0
    Very pleased with James from citron in Plymouth explained everything to us and allowed us to phone up the insurance so we could put my husband on there as well. Very pleased.
  • Rating 5.0
    Lovely polite young man very helpful
  • Rating 5.0
    Very good nothing to much trouble which just what you want and a car valet is a nice touch for all customers thank you

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