Motability Scheme at Vertu Honda Plymouth

4.9
Rating 4.9
(62 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Contact information

Address
447 Wolseley Road
Weston Mill
Plymouth PL5 1BL
GB
Get directions
Phone Number
Call Vertu Honda Plymouth on 0344 649 9190
0344 649 9190
0344 649 9190
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Kevin Wilkes
  • George Maunder
  • Josh Gerry
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Samantha Morley
  • James Beckwith
  • James Chalk
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Honda Plymouth

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Vertu Honda Plymouth

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Vertu Honda Plymouth can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Honda Plymouth on 03446499190 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Vertu Honda Plymouth

  • Rating 5.0
    Due to recovering from surgery, I wasn’t able to drive, but Judy was happy to drive out and collect me and take me back to the dealership. All my questions were answered, had a lovely drive to show me the capabilities of the car and the reception at the dealership was lovely. Could not fault the service in any way whatsoever.
    Response from Vertu Honda Plymouth
    Dear Julie
    Thank you so much for taking the time to share your wonderful experience with us at Vertu Honda Plymouth. We are delighted to hear that Judy was able to assist you during your recovery and that you felt well taken care of throughout your visit. It's fantastic to know that all your questions were answered and that you enjoyed the drive showcasing the car's capabilities.

    Your kind words about our service and reception mean a lot to us, and we are thrilled to have met your expectations. We hope you continue to enjoy your new vehicle and look forward to welcoming you back in the future.

    Wishing you a smooth and speedy recovery.

    Best regards, Dawn
  • Rating 4.0
    All good thanks
    Waiting for a call about a warranty claim for central locking problem
    Response from Vertu Honda Plymouth
    Hello Gary,

    Thank you for taking the time to leave us a review. We're glad to hear that your experience was positive overall. We apologize for any delay regarding your warranty claim for the central locking problem. Our team is actively working on it, and you should expect a call from us soon to update you on the progress.

    If you have any further questions or need assistance in the meantime, please don't hesitate to reach out. We appreciate your patience and look forward to resolving this issue for you.

    Best regards,
    Dean
  • Rating 5.0
    Excellent. First class, nothing was too much trouble. Very helpful.
    Response from Vertu Honda Plymouth
    Hello Paul,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had an excellent experience with us at Vertu Honda Plymouth. Our team is dedicated to providing first-class service, and it's wonderful to know that we were able to meet your expectations and assist you effectively.

    Your kind words and perfect rating mean a lot to us and motivate us to continue delivering the best service possible. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Thanks again for your feedback!

    Best regards,
    Liza
  • Rating 5.0
    Trudie was very professional and friendly throughout.
    Response from Vertu Honda Plymouth
    Dear Stephen

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with Trudie at Vertu Honda Plymouth. It's fantastic to know that her professionalism and friendliness made your visit enjoyable. We truly appreciate your feedback and your perfect rating. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Dean
  • Rating 5.0
    Fantastic staff made me feel welcome and went above and beyond to make my experience enjoyable. A big thank you to Kevin Wilkes who made sure I was picked up and dropped back home until it was time to pick up my new car.
    Response from Vertu Honda Plymouth
    Hello Gary

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience at Vertu Honda Plymouth. Our team, especially Kevin Wilkes, strives to provide exceptional service, and it’s great to know that you felt welcomed and well taken care of. Your kind words and perfect rating mean a lot to us. If there’s anything else we can do for you in the future, please don’t hesitate to reach out. Enjoy your new car!

    Best regards,
    Keith
  • Rating 5.0
    Exceptionally helpful. Did the mot quickly as I had a appointment later. Also a lovely valet.
    Response from Vertu Honda Plymouth
    Dear Carolyn M.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our service exceptionally helpful and that we were able to complete your MOT quickly to accommodate your schedule. It's also great to know that you appreciated the valet service. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If there's anything else we can do for you in the future, please don't hesitate to let us know.

    Best regards,
    Liza
  • Rating 4.0
    Nothing to moan about.
    Response from Vertu Honda Plymouth
    Hello Andrew

    Thank you for taking the time to leave us a review. We're pleased to hear that your experience with the Motability Scheme at Vertu Honda Plymouth met your expectations. Your feedback is valuable to us, and we're always striving to improve our services. If there's anything specific you think we could do to enhance your experience further, please feel free to let us know. We look forward to serving you again in the future.

    Best regards,
    Dean
  • Rating 5.0
    He was really helpful and not pushy at all. I was made to feel welcome and at ease through the whole process. He even gave me a lift home too afterwards.
    Response from Vertu Honda Plymouth
    Hello Gary,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with us at Vertu Honda Plymouth. Our team strives to make every customer feel welcome and at ease, and it's great to know that we succeeded in doing so for you. We're also glad that the extra lift home was helpful. Your feedback is greatly appreciated and will be shared with the team. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again in the future!

    Best regards,
    Dean
  • Rating 5.0
    Very good customer focus skills.
    Checked both his and my understanding and saved me £20 insurance waver as I was a Motability customer.
    Response from Vertu Honda Plymouth
    Dear Nigel

    Thank you so much for taking the time to share your positive experience with us at Vertu Honda Plymouth. We are thrilled to hear that you found our customer focus skills to be very good and that we were able to assist you effectively. It's wonderful to know that we could help you save on your insurance waiver as a valued Motability customer. Your feedback is greatly appreciated and will be shared with the team to continue delivering excellent service.

    We look forward to serving you again in the future.

    Best regards,
    Dean
  • Rating 5.0
    Choosing a new car was made easy & seamless.
    Response from Vertu Honda Plymouth
    Good afternoon Jacqueline. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Excellent and efficient service.
    Response from Vertu Honda Plymouth
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Fantastic service and very knowledgeable, helpful staff.

    Amelia answered every question and handled everything perfectly
    Response from Vertu Honda Plymouth
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    I have been with my Honda dealer for 21 years and they have been excellent. However, I was saddened to find that I could not get an Electric car, especially as Climate Change is a present reality.
    Response from Vertu Honda Plymouth
    Thank you for taking your time to leave this review! Kind regards Dawn
  • Rating 5.0
    Very happy with service. Amelia our contact was excellent.
    Response from Vertu Honda Plymouth
    Thank you so much for your kind words! We are so happy to hear that Amelia was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
  • Rating 5.0
    Exceptional service, care and attention especially from Kevin Wilkes motability agent
    Response from Vertu Honda Plymouth
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Excellent service very professional Kevin at plymouth should be commended on the most professional and caring way he looked after us over the 2day experience of getting us to renew are existing car even down to searching for a picture of our car in real terms in showroom regarding colour not ai generated an really great assets to team Honda.
    Response from Vertu Honda Plymouth
    Good afternoon Barry. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Amelia was lovely and helpful. Great service would definitely recommend
    Response from Vertu Honda Plymouth
    Good afternoon Mark. Thank you so much for your kind words! We are so happy to hear that Amelia was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    I felt as though I was royalty as I visited Vertu Honda Plymouth with Kev Wilkes.Had great service from the start to collecting my new car. Dennis Clifton
    Response from Vertu Honda Plymouth
    Hi Denis. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Kev and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks, Kerry
  • Rating 5.0
    A very good service
    Response from Vertu Honda Plymouth
    Good morning Colin. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Amelia was very friendly and put us at ease. She was professional and informative about the car we were looking at. All the staff in the showroom were very friendly.
    Response from Vertu Honda Plymouth
    Good afternoon, Linda . Thank you so much for your kind words! We are so happy to hear that Amelia was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle

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