Motability Scheme at Chiswick Honda

4.7
Rating 4.7
(90 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 10:00 - 16:00
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Contact information

Address
4 Power Road
London W4 5YT
GB
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Phone Number
Call Norton Way Honda Chiswick on 020 3984 5897
020 3984 5897
020 3984 5897
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Elliott Mcdonald
  • Ravi Gehlot
  • Tharusanth Ragudhas
  • Alexandra Sandu
  • Aryan Samnani
  • Fardin Shaikh
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 12:30
SundayClosed

Motability service specialists:

  • Stacey Harding
  • Dericka Thompson
  • Clive Greenland
  • Christopher De Villiers
  • Ibrahim Yusif
We recommend calling and booking an appointment before visiting.
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Accessibility features at Norton Way Honda Chiswick

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Norton Way Honda Chiswick

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Norton Way Honda Chiswick can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Norton Way Honda Chiswick on 02039845897 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Norton Way Honda Chiswick

  • Rating 5.0
    Very happy with our service from Honda Chiswick. Staff were friendly and helpful.
    Response from Norton Way Honda Chiswick
    Dear Liiza K.,

    Thank you so much for taking the time to share your positive experience with us at Chiswick Honda. We are thrilled to hear that you were very happy with our service and found our staff to be friendly and helpful. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Chiswick Honda
  • Rating 5.0
    Yeah the guy was good. At first he didn't know that the model was on the motorbility scheme and told me that it wasn't and I asked him to double check and then after that he was very helpful with everything.....every step of the way

    I think that motorbility should explain more to people what the process entails as it took me a lot of getting used to and understanding it and for someone with autism it's not easy
    Response from Norton Way Honda Chiswick
    Good afternoon Grace V. Thank you for the 5-stars and kind words. We will pass on your comments to the team. Kind regards - Chiswick Honda.
  • Rating 5.0
    Very well every thing on time
    Response from Norton Way Honda Chiswick
    Hello Surinder P.,

    Thank you so much for taking the time to leave us a fantastic review! We are thrilled to hear that you had a positive experience with us and that everything was on time. Your feedback is greatly appreciated and encourages our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Chiswick Honda.

    Best regards,
    The Motability Scheme Team at Chiswick Honda
  • Rating 1.0
    Absolutely terrible service!
    Response from Norton Way Honda Chiswick
    Dear Syed N. We are sorry to hear your experience has not been 5 star. We would like to get your detailed feedback so we can address your concerns. Please send your concerns to the sales manager. Elliott.mcdonald@chiswickhonda.com

    Kind regards - Chiswick Honda
  • Rating 5.0
    Excellent service
    Response from Norton Way Honda Chiswick
    Good morning Nigel B. Thank you for the 5-stars and kind words. Kind regards - Chiswick Honda
  • Rating 5.0
    Everything was fine
    Response from Norton Way Honda Chiswick
    Dear Konstantina D.,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that your experience with the Motability Scheme at Chiswick Honda was satisfactory. Your feedback is invaluable to us, and we are delighted to know that everything met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Chiswick Honda Team
  • Rating 5.0
    Highly satisfied by the whole experience. Thanks to Fardin
    Response from Norton Way Honda Chiswick
    Dear Amina A.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a highly satisfying experience at Chiswick Honda. Fardin and the entire team are dedicated to providing exceptional service, and your kind words are a great encouragement to us all.

    We truly appreciate your 5-star rating and are delighted that we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for choosing the Motability Scheme at Chiswick Honda. We look forward to serving you again.

    Warm regards,

    Chiswick Honda Team
  • Rating 5.0
    Lovely sales assistant- Fardine
    Response from Norton Way Honda Chiswick
    Dear Amina A.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a positive experience with Fardine. Our team is dedicated to providing excellent service, and it’s always rewarding to know that our efforts are appreciated. Your feedback is invaluable to us, and we are delighted that we could assist you effectively. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Chiswick Honda.

    Best regards,
    The Motability Scheme Team at Chiswick Honda
  • Rating 5.0
    Brilliant service quick and sweet also the staff were very caring offered tea or coffee or water and great efficiency thank you!!
    Response from Norton Way Honda Chiswick
    Dear Naurin R.,

    Thank you so much for your wonderful review! We are thrilled to hear that you had a brilliant experience with us at Chiswick Honda. Our team takes great pride in providing caring and efficient service, and it's fantastic to know that you appreciated the little touches like offering refreshments. Your kind words and perfect rating mean a lot to us. We look forward to welcoming you back in the future!

    Best regards,
    The Chiswick Honda Team
  • Rating 2.0
    Poor service
    Response from Norton Way Honda Chiswick
    Good morning Bhupendra V. We are very sorry to hear that you received poor service from us. We have passed on your comments to our sales and service teams including our head of business Lee Marzorati whom you can contact at Lee.Marzorati@nortonway.com Kind regards - Chiswick Honda
  • Rating 1.0
    Hand over was very poor, The Car was not clean, with rain residual on roof and bonnet, empty petrol tank, and ev Battery, after driving off had a screen message that the tyres are not balanced or flat, and a couple of hours later, I had to call the RSA recovery because the car was completely dead as the service battery was flat, the USB C port at the front or the back are not detecting any memory drive, and the back passenger door lock only works manually.
    Possible other faults to be detected in the future as I go through the rest of the car functions.
    Response from Norton Way Honda Chiswick
    Good morning Adel G We are very sorry to hear that you have had these issues with your car. We have passed on your comments to our sales managers including our head of business Lee Marzorati whom you can contact at Lee.Marzorati@nortonway.com Kind regards - Chiswick Honda.
  • Rating 5.0
    Helpful, professional, every thing went smoothly.
    Response from Norton Way Honda Chiswick
    Good morning Anthony C. Thank you for the 5-stars! Happy we could help. Take care - Chiswick Honda.
  • Rating 5.0
    Very pleased, they explained everything and dealt with all the administration.
    Response from Norton Way Honda Chiswick
    Good morning Simon M. Thank you for the 5-stars and kind words! Happy we could help and hope to welcome you back again soon. Take care - Chiswick Honda.
  • Rating 5.0
    A very professional and productive service. Catering for my disabled needs.
    Response from Norton Way Honda Chiswick
    Good afternoon Doreen C Thank you for the 5-stars rating and kind words. Take care - Chiswick Honda.
  • Rating 5.0
    Excellent service and support with selecting vehicle and processing the Motability scheme
    Response from Norton Way Honda Chiswick
    Good afternoon Simon M. Thank you for the 5-stars happy we could help. All the best - Chiswick Honda.
  • Rating 5.0
    They are friendly,efficient and helpful. The customer service was good
    Response from Norton Way Honda Chiswick
    Good afternoon Mohamad R. Thank you for the 5-stars rating, we are glad you received good customer service from us. Take care - Chiswick Honda.
  • Rating 4.0
    The sales person was very good and new his stuff
    Response from Norton Way Honda Chiswick
    Good afternoon Stefan C, thank you for the 4-stars and kind words happy we could help! All the best - Chiswick Honda.
  • Rating 5.0
    Everything was very smooth and Shane was very helpful, keeping us in the loop consistently throughout the entire handover process. Overall really good service and even though the process took long we are very happy.
    Response from Norton Way Honda Chiswick
    Good morning Nokhsha A, thank you for the 5-stars We are glad we could help Take care - Chiswick Honda.
  • Rating 5.0
    Chap was great and attentive and l got what l wanted wonderful
    Response from Norton Way Honda Chiswick
    Good morning Stefan, thank you for the 5-stars! Take care - Chiswick Honda.
  • Rating 5.0
    Amazing people, very quick and easy process. I will recommend them to others surely!
    Response from Norton Way Honda Chiswick
    Good morning Hanan, thank you for the 5-stars and kind words! We are happy we could help and hope to welcome you back again soon. Take care - Chiswick Honda.

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