Motability Scheme at Motorfair Hyundai Birmingham

4.8
Rating 4.8
(321 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00

Contact information

Address
220 The Radleys
Mackadown Lane
Birmingham B33 0QR
GB
Phone Number
Call Motorfair Hyundai Birmingham on 0121 788 2000
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • John Middle
  • Aaron Powell
  • James Owens
  • Benjamin Groutage
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:00
SundayClosed

Motability service specialists:

  • Lisa Rickus
  • Emma Christou
  • Sarah Healey
We recommend calling and booking an appointment before visiting.
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Accessibility features at Motorfair Hyundai Birmingham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Motorfair Hyundai Birmingham

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Motorfair Hyundai Birmingham can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Motorfair Hyundai Birmingham on 01217882000 to make an appointment with our Motability specialist.

Reviews at Motorfair Hyundai Birmingham

  • Rating 5.0
    Always a pleasure professional staff always attentive.
    Response from Motorfair Hyundai Birmingham
    Good morning Kyle,

    Thank you so much for taking the time to leave us this lovely 5 star review. We are thrilled to hear that you consistently have a positive experience with our professional and we look forward to welcoming you back in the future and assisting you with any of your mobility needs.
  • Rating 5.0
    Very good
    Response from Motorfair Hyundai Birmingham
    Hello Aaishah,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a very good experience with us. Your feedback is incredibly valuable to us, and it motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!
  • Rating 5.0
    Absolutely excellent as always.
    Response from Motorfair Hyundai Birmingham
    Good afternoon Rebecca,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that your experience with us was absolutely excellent. Providing top notch service is our priority, and your feedback is incredibly motivating for our team.
    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Motorfair Hyundai Birmingham.
  • Rating 5.0
    Always a pleasure to visit
    Staff always welcoming and helpful
    Efficient and service and MOT completed in good time.
    Response from Motorfair Hyundai Birmingham
    Dear Kyle,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that your visits to Motorfair Hyundai Birmingham are always a pleasure. Our team takes great pride in being welcoming and helpful, and it's fantastic to know that you found our service and MOT efficient and completed in good time.

    Your feedback is incredibly valuable to us, and we are delighted to have earned a 5 star rating from you. We look forward to welcoming you back in the future and continuing to provide you with the excellent service you deserve.
  • Rating 5.0
    Aaron at Hyundai was brilliant explained it all, looked at different models. Had a test drive and then we ordered couldn’t have been easier for our first Mobility car
    Response from Motorfair Hyundai Birmingham
    Hello Mark,

    Thank you so much for taking the time to share your experience with us today. We're thrilled to hear that Aaron was able to assist you so effectively and make the process of selecting your first Motability car smooth and enjoyable. It's wonderful to know that you found everything well explained and that the test drive helped in making your decision.

    We truly appreciate your kind words and your 5 star rating. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help!
  • Rating 5.0
    Great service with Courtney car
    Response from Motorfair Hyundai Birmingham
    Hello Muhummed,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience and that the courtesy car was a big help. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. We look forward to seeing you again in the future.
  • Rating 5.0
    This was our first time purchasing a car on the mobility scheme. With my mental health I put this off for such as a long time as I find it hard to face people. After avoiding it for such a long time my daughter and partner took me to the dealership and the moment we walked in we were welcomed with such politeness and lovely staff. After we decided which car we would like we sat with Aaron and we couldn't have asked for a better experience with him. He made myself feel so comfortable and was so helpful with he's knowledge, he answered all questions and no question was a problem he was truly so happy to help us. While going through the process Aaron made us all a drink and the process was shockingly so quick. It was not complicated and Aaron knew exactly what he was doing and made the process so easy for us. Aaron kept in contact with us and let us know when the car was going to be ready for collection and was waiting for us on arrival to pick the car up. He shown us the outside and inside of the car and shown us everything we needed to know regards to the car. As I have previously said and will always say Aaron was such a helpful kind gentlemen as all the staff were, thank you so much again to all the lovely staff especially Aaron
    Response from Motorfair Hyundai Birmingham
    Good morning Elizabeth,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that your first car purchase through the Motability Scheme was a positive one. It’s wonderful to know that Aaron and our team were able to make you feel comfortable and supported throughout the process. We understand how important it is to feel at ease, especially when making such significant decisions, and we’re delighted that Aaron’s knowledge and kindness made a difference for you.
    Your kind words about our staff and the service you received mean a lot to us, and we’re grateful for your appreciation. We strive to provide a welcoming and efficient experience for all our customers, and it’s rewarding to know we achieved that with you.
    Thank you once again for choosing Motorfair Hyundai Birmingham. We hope you enjoy your new car and look forward to assisting you in the future.
    All the best and take care!
  • Rating 5.0
    aaron was fab
    Response from Motorfair Hyundai Birmingham
    Hi Lina,

    Thank you so much for your wonderful review! We're thrilled to hear that Aaron provided you with such a fantastic experience. We always strive to deliver the best service possible, and it's great to know we hit the mark for you. If there's anything else we can assist you with, please don't hesitate to reach out.
  • Rating 5.0
    Personable salesman: John Middle. Went above and beyond to look after me as a customer.
    Response from Motorfair Hyundai Birmingham
    Good morning Paul,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that John provided you with exceptional service and went above and beyond to ensure your satisfaction. Your kind words are greatly appreciated and will be shared with John.
    We look forward to seeing you again soon -take care!
  • Rating 5.0
    Ben was top of his game couldn't ask for a more professional kind person 👏 💯👍
    Response from Motorfair Hyundai Birmingham
    Good afternoon Paul,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Ben provided you with a professional and kind experience today. Your feedback is incredibly valuable to us, and it’s great to know that Ben was able to meet your expectations. If there's anything else we can assist you with, please let us know - we are always here to help. We look forward to seeing you again in the future!
  • Rating 5.0
    Great service
    Response from Motorfair Hyundai Birmingham
    Good morning Aidan,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a great experience with our service. Providing excellent service is our top priority, and your feedback is truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again in the future.
  • Rating 3.0
    No point in giving you a time if they don't keep to.
  • Rating 5.0
    Nice lady who dropped off and brought car back.
    Update on progress too
    Response from Motorfair Hyundai Birmingham
    Good morning Joseph,

    Thank you so much for taking the time to leave a 5 star review. We are thrilled to hear that you had a positive experience with our service, especially with the assistance of our team member who handled the drop off and return of your car. If there's anything you need in the future we are here to help. All the best and take care!
  • Rating 5.0
    Very kind and ensured I got the correct vehicle for my needs. Thanks Ian Combe
    Response from Motorfair Hyundai Birmingham
    Dear Ian C.,

    Thank you so much for taking the time to leave another wonderful review. We are thrilled to hear that you had a positive experience with us. It's fantastic to know you were assisted in finding the perfect vehicle to meet your needs. Your satisfaction is our top priority, and your kind words are greatly appreciated. Again; happy New Year and take care!
  • Rating 5.0
    Excellent service from all concerned especially John Middle and Aaron. Thanks Ian Combe
    Response from Motorfair Hyundai Birmingham
    Dear Ian,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you received excellent service from our team, especially John Middle and Aaron. Your feedback is incredibly valuable to us, and it’s always a pleasure to know that our efforts are appreciated.
    Thanks again for your support and for choosing Motorfair Hyundai Birmingham for your motability needs. Happy New year and take care!
  • Rating 5.0
    Really appreciate Ben at Hyundai
    Response from Motorfair Hyundai Birmingham
    Thank you for the lovely comment about Ben, Learra. We look forward to seeing you again. Happy New year and take care!
  • Rating 5.0
    James was incredible helpful. Warm and friendly. I’m very happy with my car. Again thanks a lot
    Response from Motorfair Hyundai Birmingham
    Hi Elias, thank you for leaving such a great 5-star review. Wishing you many happy miles!
  • Rating 5.0
    Excellent service, staff fantastic, would highly recommend thankyou 10 out 10
    Response from Motorfair Hyundai Birmingham
    Good morning Stephen,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had an excellent experience with us. Our team is dedicated to providing fantastic service, and it’s incredibly rewarding to know that we met your expectations. Your recommendation means a lot to us, and we are grateful for your kind words. If there’s anything else we can assist you with in the future please let us know. We look forward to welcoming you back!
  • Rating 5.0
    brilliant guy kept us up to date all the way sending more of a personal touch with video messages instead of an email looked after us both in and out of the show room ty again Clive
    Response from Motorfair Hyundai Birmingham
    Dear Kelly,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you were provided with a personal and attentive experience, keeping you updated with video messages and ensuring you felt looked after both in and out of the showroom.
  • Rating 5.0
    Amazing couldn’t complain perfect sales man helped us. John was amazing no complaints
    Response from Motorfair Hyundai Birmingham
    Dear Kathleen,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an amazing experience with us at Motorfair Hyundai Birmingham. It's fantastic to know that John provided you with the exceptional service you deserve. Take care!

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