Motability Scheme at Lexus Birmingham
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Lexus Birmingham
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Lexus Birmingham can help you by: * Confirming your eligibility for the Motability Scheme * Supporting you in choosing the right car * Arranging a test drive * Ordering and supplying your new Motability Scheme car * Servicing and maintaining your car Contact Lexus Birmingham on 01216472831 to make an appointment with our Motability Scheme specialist.
Contact information
Address
4 Wingfoot Way, Fort Dunlop
Erdington
Birmingham B24 9HF
GB
Phone Number
Call Lexus Birmingham on 0121 647 2831
0121 647 2831
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30Toggle Hours
Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 19:00 |
| Tuesday | 08:30 - 19:00 |
| Wednesday | 08:30 - 19:00 |
| Thursday | 08:30 - 19:00 |
| Friday | 08:30 - 19:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:30 - 16:30 |
Motability Scheme specialists:
- Mark Brown
- Mohammed Orangzeb
- Talha Ahmad
- Martin Skelding
- Mohammed Arif
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:30 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Drew Coleman
- Christian Stephenson
- Jo Cashmore
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lexus Birmingham
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Lexus Birmingham
- Rating 5.0Oct 30, 2024Patient and supportive staffResponse from Lexus BirminghamOct 31, 2024We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Ahmad. We wish you safe travels in your new car and look forward to seeing you again soon.
- Rating 5.0Oct 29, 2024Really helpful and understanding of my struggles with illness/mobilityResponse from Lexus BirminghamOct 30, 2024We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Kathryn. We wish you safe travels in your new car and look forward to seeing you again soon.
- Rating 5.0Oct 25, 2024The sales Executive was attentitive, helpful and supportive.
He was able to give answers to some of my queries and questions.Response from Lexus BirminghamOct 28, 2024Thank you so much for your kind words, Samuel. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future. - Rating 5.0Oct 22, 2024Very good service 10 out of 10Response from Lexus BirminghamOct 23, 2024We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Steven. We wish you safe travels in your new car and look forward to seeing you again soon.
- Rating 4.0Oct 17, 2024I had a beautiful time I enjoyed the all experience the salesman was excellentResponse from Lexus BirminghamOct 18, 2024We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Jennifer. We wish you safe travels in your new car and look forward to seeing you again soon!
- Rating 4.0Oct 2, 2024Very happy with the serviceResponse from Lexus BirminghamOct 3, 2024Thank you so much for your kind words, Jennifer. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
- Rating 5.0Oct 1, 20245 star customer service at Lexus BirminghamResponse from Lexus BirminghamOct 2, 2024Hi Brendon, we're happy to hear you had an excellent service! Please come see us again soon.
- Rating 5.0Oct 1, 2024Excellent service and very smoothResponse from Lexus BirminghamOct 2, 2024We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Abdullah. We wish you safe travels in your new car and look forward to seeing you again soon.
- Rating 5.0Oct 1, 2024They collected my car and returned it to me perfect. Very helpfulResponse from Lexus BirminghamOct 2, 2024Hi John, we're happy to hear you had an excellent service! Please come see us again soon.
- Rating 5.0Sep 30, 2024Absolutely first class. Quality vehicles , quality staff. No pressure sales, Zeb was excellent in his demeanour and advice. Set motability account up for us and got order done straight away. Really excellent service.Response from Lexus BirminghamOct 2, 2024Thank you so much for your kind words, Simon. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
- Rating 5.0Sep 26, 2024Staff are very helpfulResponse from Lexus BirminghamSep 27, 2024Hi Kenneth, we're happy to hear you had an excellent service. Please come see us again soon.
- Rating 5.0Sep 26, 2024Found the staff very helpful premises spotlessResponse from Lexus BirminghamSep 27, 2024We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Terence. We wish you safe travels in your new car and look forward to seeing you again soon.
- Rating 5.0Sep 18, 2024Everything was very easy from start to finish. Any question was answered and fabulous new car.Response from Lexus BirminghamSep 19, 2024We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Lara. We wish you safe travels in your new car and look forward to seeing you again soon.
- Rating 5.0Sep 17, 2024Best customer serviceResponse from Lexus BirminghamSep 18, 2024We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Adrian. We wish you safe travels in your new car and look forward to seeing you again soon.
- Rating 5.0Sep 16, 2024Brilliant service all round. The staff were all very helpful and helped me from start to finish starting with the forms to complete right through to collecting the car. Would highly recommend this dealership to anyone for a trouble free service.Response from Lexus BirminghamSep 17, 2024We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Ceri. We wish you safe travels in your new car and look forward to seeing you again soon.
- Rating 5.0Sep 13, 2024Arif was an extremely helpful advisor couldn't help us anymore.Response from Lexus BirminghamSep 16, 2024Thank you so much for your kind words, Adrian. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
- Rating 5.0Sep 11, 2024BrilliantResponse from Lexus BirminghamSep 12, 2024We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Anita. We wish you safe travels in your new car and look forward to seeing you again soon.
- Rating 5.0Sep 5, 2024Brilliant serviceResponse from Lexus BirminghamSep 6, 2024Thank you so much for your kind words, Abdullah. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
- Rating 5.0Aug 31, 2024Superb customer service. Excellent knowledge on the car and motability scheme shared with us. A pleasure.Response from Lexus BirminghamSep 2, 2024Thank you so much for your kind words, Daisy. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
- Rating 5.0Jun 17, 2024
After sitting in the one in the centre of Birmingham and then sitting and mulling it over, we came over to your dealership at Fort Dunlop.
We were welcomed and offered drinks while we wait, as no-one was available. Brady Henderson came out and said that she wasn’t trained in Motability but could help while Mohammed Arif was with another customer.
Brady and I spoke I advised her it was the height and comfort of the car that was important to me, she showed me the UX that you have in the showroom it was ok but Brady said that the LBX was slightly higher, we then proceeded to go and sit in one outside for a while and even with authorisation we went out on a test drive.
The car was extremely comfortable and high enough for me to comfortably get in and out of without causing me any problems.
I proceeded with going through the paperwork side with Brady and then Mohammed did the last bit of the Motability side with me.
I would like to say that even though Brady isn’t trained in Motability she was so understanding, helpful, patient and informative on all the other aspects of the cars that put me at ease and made the experience even better.
If it had not been for Brady I am not sure that I would of ordered my next Motability car today after just sitting in one in the centre of Birmingham, as it was not my intention to change my order from what I had already on order with Volvo.Response from Lexus BirminghamJun 18, 2024Thank you so much for your kind words, Deborah. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.