Motability Scheme at Steven Eagell Toyota Birmingham

4.8
Rating 4.8
(276 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30

Welcome to Steven Eagell Toyota Birmingham

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Steven Eagell Toyota Birmingham can help you by: * Confirming your eligibility for the Motability Scheme * Supporting you in choosing the right car * Arranging a test drive * Ordering and supplying your new Motability Scheme car * Servicing and maintaining your car Contact Steven Eagell Toyota Birmingham on 01218262606 to make an appointment with our Motability specialist.

Contact information

Address
6 Wingfoot Way, Fort Dunlop
Erdington
Birmingham B24 9HF
GB
Phone Number
Call Steven Eagell Toyota Birmingham on 0121 826 2606
Email
Reviews
Visit dealer website

Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Steven Doe
  • Mark Brown
  • Said Dahir
  • Harpreet Nandhra
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Graham Higgins
  • Drew Coleman
  • Daniel Walsh
  • Jo Cashmore
We recommend calling and booking an appointment before visiting.
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Accessibility features at Steven Eagell Toyota Birmingham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Steven Eagell Toyota Birmingham

  • Rating 5.0
    amazing quick and nice Stuff
    Response from Steven Eagell Toyota Birmingham
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Marcela. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    I was welcomed by a lovely lady all was sorted in time.
    Response from Steven Eagell Toyota Birmingham
    Hi Hawwa, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Jo was really helpful and friendly she kept me updated during the whole process
    Response from Steven Eagell Toyota Birmingham
    Hi Fehmida, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    He's exactly very good person and help me and someone they don't understand English thank you so much Steven
    Response from Steven Eagell Toyota Birmingham
    Thank you so much for your kind words, Yaddollah. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
  • Rating 5.0
    He was a very good man. We placed the order of the card very well. Steve was a very good man to talk to and very friendly.
    Response from Steven Eagell Toyota Birmingham
    Thank you so much for your kind words, Ridwan. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
  • Rating 5.0
    It was amazing so calm and reassuring
    Response from Steven Eagell Toyota Birmingham
    Thank you so much for your kind words, Natalie. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
  • Rating 1.0
    Dropped off on Thursday evening for service and MOT to be done on Friday, I advised them I would pick up on Saturday, I let the service advisor know the lock nut and service book was on the seat which needed the last 2 services stamping as they keep "forgetting".
    Video comes through on Friday from The workshop, all 4 tyres are on 5mm, this interested me as the NSF is new! Were they checked at all?
    Saturday morning I came in to pick up, the showroom host was too engrossed in her phone to notice us walk in, anyway we waited a bit the service advisor to come out, she handed us our keys, I asked where it was parked? The reply "it's out there somewhere".. thanks.
    We then went out to our car when it became clear it hadn't been washed or vacuumed in the front footwells, checked the service book and guess what, yes not updated, just stamped for this service in the 2nd year service box.
    I went back into the showroom but the service advisor wasn't around, I spoke to the showroom host and explained everything, she said she would go speak to her and call me straight back, 2 weeks later and nothing.
    Thanks
    Response from Steven Eagell Toyota Birmingham
    Thank you for posting a review Michelle and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. If you could send your official complaint in full, including your contact details to feedback@steveneagell.co.uk, it will be addressed by Senior Management. Thank you.
  • Rating 5.0
    Excellent Service.
    Response from Steven Eagell Toyota Birmingham
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Lynda. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    The customer service adviser was exteremly professional and helpful. The whole process with ordering the vehicle went exceptionally smooth.
    Response from Steven Eagell Toyota Birmingham
    Thank you so much for your kind words, Hamza. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
  • Rating 5.0
    Excellent service
    Response from Steven Eagell Toyota Birmingham
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Shaheen. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    Really helpful and great service from the team
    Response from Steven Eagell Toyota Birmingham
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Samantha. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    Excellent service
    Response from Steven Eagell Toyota Birmingham
    Hi Yusuf, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Great service
    Very happy with how everything was handled . Car was picked and dropped at home address.
    Response from Steven Eagell Toyota Birmingham
    Hi Syed, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    The gentleman was very kind and very helpful explaining everything that I had a question about
    Response from Steven Eagell Toyota Birmingham
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Aliyah. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    1st class service.
    Response from Steven Eagell Toyota Birmingham
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Lesley. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    Thanks
    Response from Steven Eagell Toyota Birmingham
    Hi Parviz, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Very happy with the service
    Response from Steven Eagell Toyota Birmingham
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Vassell. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    Great
    Response from Steven Eagell Toyota Birmingham
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Sehzad. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    Great costumers service and excellent adviser
    Response from Steven Eagell Toyota Birmingham
    Thank you so much for your kind words, Aliyah. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
  • Rating 5.0
    Excellent service
    Response from Steven Eagell Toyota Birmingham
    Hi Shazia, we're happy to hear you had an excellent service! Please come see us again soon.

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