Motability Scheme at Steven Eagell Toyota Birmingham

4.8
Rating 4.8
(321 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30
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Welcome to Steven Eagell Toyota Birmingham

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Steven Eagell Toyota Birmingham can help you by: * Confirming your eligibility for the Motability Scheme * Supporting you in choosing the right car * Arranging a test drive * Ordering and supplying your new Motability Scheme car * Servicing and maintaining your car Contact Steven Eagell Toyota Birmingham on 01218262606 to make an appointment with our Motability specialist.

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Contact information

Address
6 Wingfoot Way, Fort Dunlop
Erdington
Birmingham B24 9HF
GB
Get directions
Phone Number
Call Steven Eagell Toyota Birmingham on 0121 826 2606
0121 826 2606
0121 826 2606
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Steven Doe
  • Edwin Lin
  • Kasim Mirza
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Drew Coleman
  • Christian Stephenson
  • Jo Cashmore
  • Tristan Roberts
We recommend calling and booking an appointment before visiting.
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Accessibility features at Steven Eagell Toyota Birmingham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Steven Eagell Toyota Birmingham

  • Rating 5.0
    “Very good experience with the Motability Scheme at Steven Eagell Toyota Birmingham. They always explain what they are going to do from start to finish, which is very reassuring. The staff are warm and friendly, and they even offer free coffee in the store — a big bonus as I love my coffee. Overall, a reliable and welcoming environment.”
    Response from Steven Eagell Toyota Birmingham
    Dear Noor K.,

    Thank you so much for taking the time to share your wonderful feedback about your experience with the Motability Scheme at Steven Eagell Toyota Birmingham. We are thrilled to hear that you found our team to be warm and friendly and that you appreciated the clear communication throughout your visit. It's great to know that you enjoyed the complimentary coffee as well!

    Your kind words and perfect rating are truly appreciated, and they motivate us to continue providing a reliable and welcoming environment for all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    We look forward to welcoming you back soon!
  • Rating 5.0
    It was a great experience the man taking care of us Steven Doe, was an absolute pleasure to work with; he answered all questions regarding the car, the delivery, the insurance and everything he could was touched on. Just an amazing service, very friendly and kind
    Response from Steven Eagell Toyota Birmingham
    Dear Lena G.,

    Thank you so much for taking the time to share your wonderful experience with us at Steven Eagell Toyota Birmingham. We are thrilled to hear that Steven Doe provided you with such exceptional service and was able to answer all your questions thoroughly. It's fantastic to know that you found the service friendly and kind, as we strive to ensure every customer feels valued and supported.

    Your feedback is greatly appreciated and will be shared with Steven and the team. We look forward to welcoming you back in the future and assisting you with any further needs.
  • Rating 4.0
    IT is all ways good to see the staf at tyota Birmingham .Because they are all ways so helpful and friendly Thanks from Margaret s
    Response from Steven Eagell Toyota Birmingham
    Hello Margaret S.,

    Thank you for taking the time to rate your experience with us at Steven Eagell Toyota Birmingham. We’re pleased to see you had a positive experience and appreciate your feedback. If there’s anything specific you think we could improve on, please feel free to let us know. We’re always looking to enhance our service and ensure our customers are fully satisfied.
  • Rating 5.0
    Îs good
    Response from Steven Eagell Toyota Birmingham
    Hello David A.,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a positive experience with us at Steven Eagell Toyota Birmingham. Your feedback is greatly appreciated and motivates our team to continue delivering excellent service. If there's anything else we can assist you with, please don't hesitate to reach out.
  • Rating 5.0
    Very polite staff excellent customer service striaght forwaed in purchasing car not issues very happy
    Response from Steven Eagell Toyota Birmingham
    Hello Fahim K.,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you found our staff polite and our customer service excellent. It's wonderful to know that your car purchasing process was straightforward and that you are very happy with your experience. Your feedback is greatly appreciated and motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
  • Rating 5.0
    Steve was really nice with me I think him is the best
    Response from Steven Eagell Toyota Birmingham
    Hello Creg,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a great experience with Steve at Steven Eagell Toyota Birmingham. It's fantastic to know that he made such a positive impression on you. Your feedback is greatly appreciated and will be shared with Steve and the team. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
  • Rating 5.0
    Very helpful and friendly! Highly recommend
    Response from Steven Eagell Toyota Birmingham
    Hello Daisy M.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team helpful and friendly. Your recommendation means a lot to us, and we are delighted to have been able to assist you. If you ever need anything else or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!
  • Rating 5.0
    Yes, the mobility dealer was very helpful and courteous throughout the whole process. And very knowledgeable.
    Response from Steven Eagell Toyota Birmingham
    Dear David T.,

    Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you found our team at Steven Eagell Toyota Birmingham to be helpful and courteous throughout your experience. Your satisfaction is our top priority, and your kind words are truly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
  • Rating 5.0
    Had a very good experience, the gentleman was very polite and gave all the information needed.
    Response from Steven Eagell Toyota Birmingham
    Hello Bilal, Thank you so much for taking the time to share your positive experience with us at Toyota Birmingham. We are thrilled to hear that you had a very good experience and that our team member was polite and provided you with the information you needed. Your feedback is greatly appreciated and will be shared with the team. We look forward to serving you again in the future.
  • Rating 5.0
    10/10 service from steve who helped me with my order and kept me updated and when the car arrived he sat with me told me all the features really good to have you help me thanks again
    Response from Steven Eagell Toyota Birmingham
    Dear Mohammad, Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a 10/10 experience with Steve at Toyota Birmingham. It's great to know that he was able to assist you with your order and keep you updated throughout the process. We are also pleased that he took the time to go through all the features of your new car with you. Your feedback is incredibly valuable to us, and we are delighted to have been able to help you. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
  • Rating 5.0
    Excellent, very professional and they kept me informed. Also the gentleman that called to let me know my car was on its way back, left his card for me to call if I had any problems. Highly recommend.
    Response from Steven Eagell Toyota Birmingham
    Dear Amanda, Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our service professional and informative. It's great to know that our team member was able to assist you effectively and provide you with the necessary contact information for any future needs. Your recommendation means a lot to us, and we are delighted to have met your expectations. If you have any further questions or require assistance, please don't hesitate to reach out. We look forward to serving you again in the future.
  • Rating 3.0
    Keep me waiting to long
    Response from Steven Eagell Toyota Birmingham
    Hi Nazim, thank you for the feedback. We’re always looking to improve the service we offer and would like to hear more about your experience. If you could send any issues you had in full, including your contact details and the branch you have dealt with to feedback@steveneagell.co.uk, we will investigate further. Thank you.
  • Rating 5.0
    Toyota are very friendly and helpful,plus I really like the car I have from there.
    Response from Steven Eagell Toyota Birmingham
    Thank you so much for taking the time to share your wonderful feedback with us! If you ever need any assistance or have any questions in the future, please don't hesitate to reach out. We wish you many happy motoring miles.
  • Rating 5.0
    Excellent
    Response from Steven Eagell Toyota Birmingham
    Dear Mohammed, thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had an excellent experience with us at Toyota Birmingham. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
  • Rating 5.0
    Very pleasant, I was kept updated at all times.
    Response from Steven Eagell Toyota Birmingham
    Hello Zain, thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a pleasant experience and felt well-informed throughout your visit. Keeping our customers updated is a top priority for us, and it's great to know we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Toyota Birmingham.
  • Rating 5.0
    Was very good
    Response from Steven Eagell Toyota Birmingham
    Thank you for the review, Badar. Come back and visit anytime!
  • Rating 5.0
    He was very attentive. He dealt with me with professional approach and was very helpful. Extremely supportive. Happy with everything and the car.
    Response from Steven Eagell Toyota Birmingham
    Your satisfaction is our top priority, and your kind words motivate us to continue delivering excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Toyota Birmingham!
  • Rating 5.0
    Very great, Steve was certainly a pleasure and a nice guy, really helped sorting everything and getting everything in check. Made it all smoother and a comfortable experience overall.
    Response from Steven Eagell Toyota Birmingham
    Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
  • Rating 5.0
    Excellent
    Response from Steven Eagell Toyota Birmingham
    Hi Mohammed, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Lovely man. Very helpful. Thank you Steve!!
    Response from Steven Eagell Toyota Birmingham
    Dear Deborah, thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with Steve at Toyota Birmingham. Your kind words and perfect rating mean a lot to us, and we are delighted that Steve was able to assist you effectively. We strive to provide the best service possible, and feedback like yours encourages us to continue doing our best for all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you once again for your feedback and for choosing the Motability Scheme with us.

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