Motability Scheme at Arthurs Vauxhall Oswestry

Motability Scheme at Arthurs Vauxhall Oswestry

4.7
Rating 4.7
(72 reviews)
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today
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Contact information

Address
Lower Brook Street
Oswestry SY11 2HJ
GB
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Phone Number
Call Arthurs Vauxhall Oswestry on 01691 652235
01691 652235
01691 652235
Website

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Email

jonathanjones@arthurscars.co.uk

Reviews

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Service centre details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Anthony Jones
  • Alison Walker
  • Megan Courtney-Jones
  • Max Lowry
We recommend calling and booking an appointment before visiting.

Accessibility features at Arthurs Vauxhall Oswestry

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.
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Welcome to Arthurs Vauxhall Oswestry

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Our trained Motability specialists are here to support you throughout the duration of your lease.

Arthurs Vauxhall Oswestry can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Arthurs Vauxhall Oswestry on 01691652235 to make an appointment with our Motability specialist.

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Reviews at Arthurs Vauxhall Oswestry

  • Rating 5.0
    Fabulous service. Lewis and Craig were very caring and very professional. Car had been washed and cleaned inside. One very happy customer!
  • Rating 5.0
    Excellent service
  • Rating 5.0
    The staff are great, always polite, service done on time and car washed and vacuumed which was much appreciated
  • Rating 5.0
    Excellent experience
  • Rating 5.0
    Fantastic
  • Rating 5.0
    Cleaned the the car so well. Very helpful and fitted me in for the next day to do the brakes.
  • Rating 5.0
    Can’t do enough for you from the minute you walk through the door to when you leave can’t recommend this garage enough from sale to service outstanding Llinos Jarvis
  • Rating 5.0
    Very good customer service
  • Rating 5.0
    Great service.many thanks
  • Rating 5.0
    Great handover.very pleased
  • Rating 5.0
    Great customer service, polite, helpful and wouldn't go anywhere else.
  • Rating 1.0
    Even though the staff at the dealership where very kind and polite, however what am not happy with is that I did not get the specifications that I was told when I ordered the car. When I went to sit in the car I realised that it did not have the fully electric seat. After test driving the astra ultimate, I was told by Ian that the astra sports tourer GS line will have the fully electrical seat also. I was also told that it will have an electrical powered tail gate/boot, as this is what I was looking for.
    As I said when I sat in the car I had difficulty adjusting the seat, causing a lot of pain, so much that Craig the salesman had to adjust my seat. I told Craig about what I was expecting from what I was told by Ian, and this will cause so much discomfort. Craig apologised and said, there's not much we can do now all I suggest is try it, and if its not suitable you can call mobility and tell them what you've told me and do an early termination due to the vehicle is not suitable for you.

    Now when I arrived at the sales room I sat down with Craig and signed all the paperwork, one of the sheets where about showing me the car. Craig said this was showing you the controls so you have a knowledge before I drive off. When I drove off I went to morrisons about half a mile away, thats where I noticed that the boot would not open using the key fob, so I went back to the dealership and spoke to Craig about this, who told me that it does not have an electronic boot. I explained once again Ian told me this also. Once again Craig said as I said call motability and do an early termination. I also spoke to the manager I told the manager that tis is not Craigs fault, and that he has been brilliant. I told him am not happy as I was expecting what I was told by Ian. After we had I nice conversation where the manager apologised, I new this was not there fault, but at the same time I was not happy as I just got the car and now have to go through the whole process again of finding another car.

    I called motability and told them the whole story. They said why did I enter the pin and except the car if it was not suitable for me. I told them I did not enter the pin, and that I give the paperwork to Craig, and when I noticed the first issue thats when I was told that there's not much we can so now and told to try it out, and if its not suitable which it looks like it won't then call motability and do an early termination.

    Regards

    Mr C. McGuire
  • Rating 5.0
    Great as always
    KP
  • Rating 5.0
    Great communication, great lead time information from the beginning and arrived when stated. Handover was great. All features explained and even offered a follow up call to make sure al is well. Very happy with service
  • Rating 5.0
    great customer service
  • Rating 5.0
    Fantastic customer service! Our Motability dealer was very professional and friendly. He made me feel very at ease and gave excellent advice and a great handover for collection of my new Motability car. Always kept me updated on the progress of when my new car might be delivered. Overall, Arthurs of Oswestry was fantastic and highly recommended. Great thanks! 🚗💛
  • Rating 5.0
    Craig was excellent in all aspects of the handover. It's a great shame that we won't be dealing with him from a motability perspective again
  • Rating 4.0
    Great
  • Rating 1.0
    Very efficient service when we collected our new car
    Craig was very helpful with the change over
    He said not to hesitate to contact him if we need any advice
  • Rating 5.0
    The team were great and kept me informed throughout the process.

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