Motability Scheme at Holdcroft Nissan Hanley
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Leek Road
Stoke-On-Trent ST1 6AL
GB
Phone Number
Call Holdcroft Nissan Hanley on 01782 204040
01782 204040
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00Toggle Hours
Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:00 |
| Tuesday | 09:00 - 18:00 |
| Wednesday | 09:00 - 18:00 |
| Thursday | 09:00 - 18:00 |
| Friday | 09:00 - 18:00 |
| Saturday | 09:00 - 18:00 |
| Sunday | 11:00 - 17:00 |
Motability Scheme specialists:
- Kerry Poole
- Mark Sanders
- Jordan Robinson
- Joshua Trahair
We recommend calling and booking an appointment before visiting.
Service centre details 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today Toggle Hours
Service centre details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 17:30 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Louise Brunt
- Kaleisha Emmens
- Tanisha Dallas
- Ellie Mae Pearson
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Holdcroft Nissan Hanley
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Holdcroft Nissan Hanley
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Holdcroft Nissan Hanley can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Holdcroft Nissan Hanley on 01782204040 to make an appointment with our Motability specialist.
Reviews at Holdcroft Nissan Hanley
- Rating 5.0Mar 14, 2025Good see nice peopleResponse from Holdcroft Nissan HanleyMar 17, 2025We are so happy to hear you had such a great experience.
- Rating 5.0Mar 12, 2025Very goodResponse from Holdcroft Nissan HanleyMar 17, 2025We pride ourselves on our customer services and continue to review all our policies and procedures to give the best experience possible, Regards, Louise
- Rating 5.0Mar 10, 2025Brilliant and caring .Response from Holdcroft Nissan HanleyMar 17, 2025Thank you for your kind words - we're glad to have been of service, Regards Louise
- Rating 4.0Mar 5, 2025Generally very good but they had no internet which limited certain things (paperwork) being sorted efficiently. They now charge Mobility customers £30 to collect there car and they try to get £30 off you for a courtesy car admin fee change over.Response from Holdcroft Nissan HanleyMar 17, 2025Thank you for your feedback, our loan vehicles are still free of charge and insured on your own policy. Our head office changed the free collection charge at the beginning of the year and this is something we continue to review to give all of our customers a great experience, Regards, Louise
- Rating 5.0Feb 28, 2025Perfect in every wayResponse from Holdcroft Nissan HanleyMar 17, 2025Thank you for taking the time to leave us this great 5 star review May! Kind regards,Louise
- Rating 5.0Feb 27, 2025Excellent serviceResponse from Holdcroft Nissan HanleyMar 17, 2025thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details onto the management team at the dealership
- Rating 5.0Feb 24, 2025Kerry the sales lady was excellent explained everything would certainly recommend to friends
- Rating 5.0Feb 24, 2025Staff a very helpful.
- Rating 5.0Feb 18, 2025Kerry was a excellent salesperson. She is a credit to holdcroft nissan.
- Rating 4.0Feb 17, 2025Associate had good knowledge of the car and let me know the main points.
- Rating 5.0Feb 7, 202510 out of 10 for the holdcroft staff everything went wellResponse from Holdcroft Nissan HanleyMar 17, 2025Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure we keep to this level, Regards Louise
- Rating 5.0Feb 5, 2025Very good service. TanksResponse from Holdcroft Nissan HanleyFeb 6, 2025We are delighted to hear that you had a positive experience that the staff were friendly and helpful.
- Rating 1.0Feb 3, 2025Very poor unfortunately. We did not know much about cars and were directed towards Nissan in order to see a large SUV for my family’s disability needs. We came to this Nissan and directed towards a car in which we were informed that all these colours are available within one week delivery. We came again the following week and then ordered the vehicle but then told this colour in the car will take 3 weeks to our astonishment. I felt misled and disheartening for my disabled husband and son. I went online and found the same vehicle same exact model same colour available online on the Nissan website. There were two available. If Nissan turn around and say it’s not “Holdcroft” then this is further misleading customers especially the ones who are disabled and no one to help them understand. I rang Holdrcroft Nissan and then ignored again and told “Josh will ring you tomorrow” this was last week and no one called us. It had to take reviews like these to get through these people, why? Why can you just not stick to your word and call back? Is it because you have now got our signatures and we now mean nothing? Extremely misled and dissatisfied customer. I should have seen their reviews online before I made this decision. Sadly to make it worse, this Louise Brunt who posted a response post above, requesting a “reach out to me to discuss further” and yes I did email her and again received no reply. Two more days. Thank you for your blind false message Louise Brunt.Response from Holdcroft Nissan HanleyFeb 6, 2025Good morning,
I am sorry that you have not been contacted as yet this will be dealt with today and someone will reach out to you. Once again please accept my sincere apologies on behalf of Holdcroft Nissan.
Regards,
Louise
Good afternoon,
We are sorry that your experience with us hasn't been satisfactory on this occasion.
Would you reach out to me direct please to discuss further.
louise.brunt@holdcroft.com
Regards,
Louise Brunt
Service Manager - Rating 5.0Jan 28, 2025Very pleasant and helpfulResponse from Holdcroft Nissan HanleyFeb 3, 2025Thank you for your 5* review
- Rating 5.0Jan 23, 2025Collected and returned the car within the allocated timeResponse from Holdcroft Nissan HanleyFeb 3, 2025Thank you for another 5* review
- Rating 5.0Jan 21, 2025Excellent service would recommend to friendsResponse from Holdcroft Nissan HanleyFeb 3, 2025We really appreciate your positive feedback, thank you for your 5* review
- Rating 4.0Jan 21, 2025It was ok. Bit rushed. Salesman was polite and helpful.Response from Holdcroft Nissan HanleyFeb 3, 2025Thank you for your positive feedback, we are sorry the process felt rushed, let us know next time and we will happily tailor to your requirements.
- Rating 5.0Jan 20, 2025Great service, all my questions were answered. I was kept fully updated throughout the process. On collection of the car I was shown everything I needed to know
Thanks JordanResponse from Holdcroft Nissan HanleyFeb 3, 2025Thanks for your 5* review we will pass on your lovely comments to Jordan - Rating 5.0Jan 17, 2025Lovely young man
Really accommodating towards me and my wifeResponse from Holdcroft Nissan HanleyFeb 3, 2025Thank you for your high star rating. - Rating 5.0Jan 15, 2025The staff were excellent and made me feel at ease throughout the buying processResponse from Holdcroft Nissan HanleyFeb 3, 2025We are so happy to hear you had such a great experience.