Motability Scheme at Holdcroft Nissan Hanley

4.8
Rating 4.8
(335 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
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Contact information

Address
Leek Road
Stoke-On-Trent ST1 6AL
GB
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Phone Number
Call Holdcroft Nissan Hanley on 01782 204040
01782 204040
01782 204040
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Kerry Poole
  • Jordan Robinson
  • Joshua Trahair
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Louise Brunt
  • Kaleisha Emmens
  • Tanisha Dallas
  • Ellie Mae Pearson
We recommend calling and booking an appointment before visiting.
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Accessibility features at Holdcroft Nissan Hanley

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Holdcroft Nissan Hanley

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Holdcroft Nissan Hanley can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Holdcroft Nissan Hanley on 01782204040 to make an appointment with our Motability specialist.

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Reviews at Holdcroft Nissan Hanley

  • Rating 1.0
    Very poor unfortunately. We did not know much about cars and were directed towards Nissan in order to see a large SUV for my family’s disability needs. We came to this Nissan and directed towards a car in which we were informed that all these colours are available within one week delivery. We came again the following week and then ordered the vehicle but then told this colour in the car will take 3 weeks to our astonishment. I felt misled and disheartening for my disabled husband and son. I went online and found the same vehicle same exact model same colour available online on the Nissan website. There were two available. If Nissan turn around and say it’s not “Holdcroft” then this is further misleading customers especially the ones who are disabled and no one to help them understand. I rang Holdrcroft Nissan and then ignored again and told “Josh will ring you tomorrow” this was last week and no one called us. It had to take reviews like these to get through these people, why? Why can you just not stick to your word and call back? Is it because you have now got our signatures and we now mean nothing? Extremely misled and dissatisfied customer. I should have seen their reviews online before I made this decision. Sadly
    Response from Holdcroft Nissan Hanley
    Good afternoon,
    We are sorry that your experience with us hasn't been satisfactory on this occasion.
    Would you reach out to me direct please to discuss further.
    louise.brunt@holdcroft.com

    Regards,
    Louise Brunt
    Service Manager
  • Rating 5.0
    Very pleasant and helpful
    Response from Holdcroft Nissan Hanley
    Thank you for your 5* review
  • Rating 5.0
    Collected and returned the car within the allocated time
    Response from Holdcroft Nissan Hanley
    Thank you for another 5* review
  • Rating 5.0
    Excellent service would recommend to friends
    Response from Holdcroft Nissan Hanley
    We really appreciate your positive feedback, thank you for your 5* review
  • Rating 4.0
    It was ok. Bit rushed. Salesman was polite and helpful.
    Response from Holdcroft Nissan Hanley
    Thank you for your positive feedback, we are sorry the process felt rushed, let us know next time and we will happily tailor to your requirements.
  • Rating 5.0
    Great service, all my questions were answered. I was kept fully updated throughout the process. On collection of the car I was shown everything I needed to know
    Thanks Jordan
    Response from Holdcroft Nissan Hanley
    Thanks for your 5* review we will pass on your lovely comments to Jordan
  • Rating 5.0
    Lovely young man
    Really accommodating towards me and my wife
    Response from Holdcroft Nissan Hanley
    Thank you for your high star rating.
  • Rating 5.0
    The staff were excellent and made me feel at ease throughout the buying process
    Response from Holdcroft Nissan Hanley
    We are so happy to hear you had such a great experience.
  • Rating 5.0
    Excellent
    Response from Holdcroft Nissan Hanley
    Thank you for taking the time to leave us this great 5 star review May! Kind regards, Louise
  • Rating 5.0
    Very friendly staff and very helpful.
    Response from Holdcroft Nissan Hanley
    We are delighted to hear that you had a positive experience that the staff were friendly and helpful.
  • Rating 5.0
    Excellent
  • Rating 5.0
    We were greeted by Josh who was excellent with us throughout, very helpful and explained everything to us in detail, very happy with our experience!
  • Rating 5.0
    Salesman was polite, easy to talk with and very helpful.
  • Rating 5.0
    Very good thank you
  • Rating 5.0
    Brilliant service very professional will definitely go back for my next car
  • Rating 5.0
    Friendly, fast and super efficient.
  • Rating 5.0
    The motoability team was amazing all through.
  • Rating 5.0
    The car is absolutely amazing and the staff are first class very friendly and pleasant would definitely recommend
  • Rating 5.0
    It was good service
  • Rating 5.0
    Cannot fault the collection and service and return of my vehicle
    Response from Holdcroft Nissan Hanley
    Thank you for your kind words - we're glad to have been of service!

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