Motability Scheme at Holdcroft Stoke Volvo

4.8
Rating 4.8
(106 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
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Contact information

Address
Leek Road
Hanley
Stoke On Trent ST1 6AT
GB
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Phone Number
Call Holdcroft Stoke Volvo on 01782 950570
01782 950570
01782 950570
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Marc Bagguley
  • James Gwynne
  • Alan Bawden
  • Ashley Davis
  • Mark Thorley
  • Elissia Mountford
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Jon Latham
  • Tracey Kelsall
  • Alan Wright
  • Jade Baddeley
We recommend calling and booking an appointment before visiting.
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Accessibility features at Holdcroft Stoke Volvo

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Holdcroft Stoke Volvo

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Holdcroft Stoke Volvo can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Holdcroft Stoke Volvo on 01782950570 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Holdcroft Stoke Volvo

  • Rating 5.0
    Greeted with a lovely cup of hot chocolate and biscuits while I waited for the exchange of cars prompt and fast service from ash again impressed
  • Rating 5.0
    Alan was very professional and all our needs were looked after
    Response from Holdcroft Stoke Volvo
    Dear Elsie,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that Alan was able to provide you with professional service and meet all your needs. At Holdcroft Stoke Volvo, we strive to ensure that our customers have the best experience possible, and your feedback is greatly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Chris Delport
    Holdcroft Stoke Volvo Team
  • Rating 5.0
    Ash at Holdcroft Volvo went out of his way and was very helpful
    Response from Holdcroft Stoke Volvo
    Dear Jozef,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that Ash was able to provide you with exceptional service at Holdcroft Volvo. Your feedback is incredibly valuable to us, and it’s wonderful to know that Ash went out of his way to assist you. We strive to ensure that all our customers have a great experience, and your kind words are a testament to our team's dedication.

    If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Best regards,

    The Holdcroft Stoke Volvo Team
  • Rating 5.0
    Ash was very helpful and completed the forms and secured the vehicle I required.

    The lady who made drinks I didn't get her name was also really pleasant. The dealership as a whole seemed to have happy staff.
    Response from Holdcroft Stoke Volvo
    Hello Daniel,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that Ash was able to assist you effectively and secure the vehicle you needed. It's also wonderful to know that you found our team, including the lady who made drinks, to be pleasant and welcoming. We strive to create a happy and supportive environment for both our staff and customers, and your feedback is truly appreciated.

    If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Holdcroft Stoke Volvo
  • Rating 5.0
    Perfect experience,all went smoothly
    Response from Holdcroft Stoke Volvo
    Dear Yvonne,

    Thank you so much for taking the time to share your experience with us at Holdcroft Stoke Volvo. We are thrilled to hear that everything went smoothly and that you had a perfect experience. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Holdcroft Stoke Volvo Team
  • Rating 5.0
    Very helpful friendly and polite
    Response from Holdcroft Stoke Volvo
    Hello Jamie,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team to be helpful, friendly, and polite. Your feedback is incredibly valuable to us, and it motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Holdcroft Stoke Volvo
  • Rating 5.0
    I was greeted by mark who made me feel welcome and comfortable made me a hot drink and talked me through everything. I struggle with daily tasks and he made sure I was comfortable and understood through out.

    Grate customer service
    Thanks again mark
    Response from Holdcroft Stoke Volvo
    Hello Lewis,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Mark made you feel welcome and comfortable during your visit. It's wonderful to know that he was able to assist you effectively and ensure you understood everything throughout the process.

    Providing excellent customer service is our top priority, and your feedback is incredibly valuable to us. We will make sure to pass along your kind words to Mark and the rest of our team.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The Motability Scheme Team at Holdcroft Stoke Volvo
  • Rating 5.0
    He was very helpful and polite
  • Rating 4.0
    Felt rushed in the hand over.
  • Rating 5.0
    Toʻp noʻtch
  • Rating 5.0
    So knowledgeable and treated you as an individual with respect
  • Rating 5.0
    Smooth, very efficient, answered my questions well, treated with respect. Recommend this dealer.
  • Rating 5.0
    Very polite and informative about the car we ordered.
  • Rating 5.0
    Absolutely outstanding
  • Rating 5.0
    Very good
    Response from Holdcroft Stoke Volvo
    Hello Stephen,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a very good experience with us at Holdcroft Stoke Volvo. Your feedback is incredibly valuable, and it’s wonderful to know that we met your expectations. If there’s anything else we can assist you with or if you have any further comments, please feel free to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Holdcroft Stoke Volvo
  • Rating 5.0
    Ash was brilliant with me really helpful and explained everything
    Response from Holdcroft Stoke Volvo
    Hello Philip S.,

    Thank you so much for taking the time to share your experience with us. We're thrilled to hear that Ash was able to assist you effectively and provide clear explanations. Your feedback is incredibly valuable and motivates us to continue delivering excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Holdcroft Stoke Volvo
  • Rating 5.0
    Very helpful and upbeat, made me feel important even though I was motobility, made sure everything was set up and I new how to work everything before I left
    Response from Holdcroft Stoke Volvo
    Dear Caroline,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a positive experience at Holdcroft Stoke Volvo. Our team strives to make every customer feel valued and ensure they are comfortable with their new equipment before leaving. It's fantastic to know that we succeeded in making you feel important and well-informed.

    Your kind words and perfect rating mean a lot to us and motivate us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Warm regards,

    The Holdcroft Stoke Volvo Team
  • Rating 4.0
    Really helpful
    Response from Holdcroft Stoke Volvo
    Hello John,

    Thank you for taking the time to leave us a review. We're delighted to hear that you found our service really helpful. Your feedback is incredibly valuable to us as we strive to provide the best experience for our customers. If there's anything more we can do to improve your experience or if you have any suggestions, please feel free to let us know. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Holdcroft Stoke Volvo
  • Rating 5.0
    absolutely brilliant
    Response from Holdcroft Stoke Volvo
    Dear Lynnette S.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you found your experience with the Motability Scheme at Holdcroft Stoke Volvo to be absolutely brilliant. Your satisfaction is our top priority, and your kind words mean a lot to our team.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Chris Delport
    Holdcroft Stoke Volvo Team
  • Rating 5.0
    Very friendly staff, left us to look around at our own pace, no pressure at all
    Response from Holdcroft Stoke Volvo
    Dear Caroline,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with us at Holdcroft Stoke Volvo. Our team strives to create a welcoming and pressure-free environment, and it's great to know that you felt comfortable exploring at your own pace. Your feedback is truly appreciated and motivates us to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Holdcroft Stoke Volvo Team

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