Motability Scheme at Holdcroft Stoke Volvo

4.8
Rating 4.8
(90 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
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Contact information

Address
Leek Road
Hanley
Stoke On Trent ST1 6AT
GB
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Phone Number
Call Holdcroft Stoke Volvo on 01782 950570
01782 950570
01782 950570
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Marc Bagguley
  • James Gwynne
  • Alan Bawden
  • Ashley Davis
  • Mark Thorley
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Jon Latham
  • Tracey Kelsall
  • Alan Wright
  • Jade Baddeley
We recommend calling and booking an appointment before visiting.
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Accessibility features at Holdcroft Stoke Volvo

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Holdcroft Stoke Volvo

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Holdcroft Stoke Volvo can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Holdcroft Stoke Volvo on 01782950570 to make an appointment with our Motability specialist.

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Reviews at Holdcroft Stoke Volvo

  • Rating 5.0
    Very good
  • Rating 4.0
    Really helpful
  • Rating 5.0
    absolutely brilliant
  • Rating 5.0
    Very friendly staff, left us to look around at our own pace, no pressure at all
    Response from Holdcroft Stoke Volvo
    Dear Caroline,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with us at Holdcroft Stoke Volvo. Our team strives to create a welcoming and pressure-free environment, and it's great to know that you felt comfortable exploring at your own pace. Your feedback is truly appreciated and motivates us to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Holdcroft Stoke Volvo Team
  • Rating 5.0
    Friendly, knowledgeable and helpful staff
    Response from Holdcroft Stoke Volvo
    Hello Yvonne,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff friendly, knowledgeable, and helpful. Providing excellent service is our top priority, and it’s always rewarding to know that we’ve met your expectations.

    If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again at Holdcroft Stoke Volvo.

    Best regards,

    Motability Scheme Team
  • Rating 5.0
    Alan , was pleasant , approachable, polite, and very helpful
    Response from Holdcroft Stoke Volvo
    Hello Craig,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Alan provided you with a pleasant and helpful experience. Your feedback is incredibly valuable to us, and it’s great to know that our team is meeting your expectations. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Holdcroft Stoke Volvo
  • Rating 5.0
    The transaction was easy, simple and straightforward. Marc was very nice and helpful.
    Response from Holdcroft Stoke Volvo
    Hello Anna R.,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that your transaction was easy, simple, and straightforward. Marc will be delighted to know that you found his assistance helpful. Your feedback is incredibly valuable to us, and we are grateful for your 5-star rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Holdcroft Stoke Volvo
  • Rating 5.0
    Excellent.
    Response from Holdcroft Stoke Volvo
    Hello Michael G.,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had an excellent experience with us at Holdcroft Stoke Volvo. Your feedback is incredibly valuable, and it motivates our team to continue providing top-notch service. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Holdcroft Stoke Volvo Team
  • Rating 5.0
    Super friendly staff, extremely helpful and answered all of my questions clearly which there was alot.
    Response from Holdcroft Stoke Volvo
    Dear Naomi S.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that our staff were able to assist you effectively and answer all your questions. Providing excellent service is our top priority, and your feedback is incredibly valuable to us. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Motability Scheme Team at Holdcroft Stoke Volvo
  • Rating 5.0
    The staff were very polite, friendly and helpful, the process was very easy, Marc sorted everything out on the day and ordered the car the same day, and was very professional. Thank you
    Response from Holdcroft Stoke Volvo
    Dear William K.,

    Thank you so much for taking the time to share your positive experience with us at Holdcroft Stoke Volvo. We are thrilled to hear that our staff, particularly Marc, provided you with polite, friendly, and helpful service. It's wonderful to know that the process was smooth and that everything was sorted out efficiently on the same day. Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering exceptional service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Holdcroft Stoke Volvo Team
  • Rating 5.0
    Really understanding and not judgmental.
    Response from Holdcroft Stoke Volvo
    Hello Naomi S.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team understanding and non-judgmental. At Holdcroft Stoke Volvo, we strive to provide the best possible service to all our customers, and your feedback is a great testament to our efforts. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Holdcroft Stoke Volvo Team
  • Rating 5.0
    Excellent service all round very helpful in everyday & went out of his way & more well recommended 10/10
    Response from Holdcroft Stoke Volvo
    Good day Carole,

    Thank you very much for your review and recommendation. I am glad to hear our team has left looked after you. Many Thanks Chris - New Car Sales Manager
  • Rating 5.0
    Absolutely excellent. We visited several car dealerships but they didn't come close to the professionalism I experienced at Holdcroft Volvo in Stoke
    Response from Holdcroft Stoke Volvo
    Hello Philip M.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience at Holdcroft Volvo in Stoke. Our team strives to provide the highest level of professionalism and service, and it’s incredibly rewarding to know that we stood out during your visits to various dealerships. Your kind words and perfect rating mean a lot to us. If there’s anything more we can do for you, please don’t hesitate to reach out. We look forward to welcoming you back in the future!

    Best regards,
    Sarah Rhodes
    New Car Manager
  • Rating 5.0
    Mark was excellent and nothing was too much trouble. Would recommend him and the dealership to anyone
    Response from Holdcroft Stoke Volvo
    Dear Andrea,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Mark provided you with excellent service and that you found your experience at Holdcroft Stoke Volvo to be so positive. Your recommendation means a lot to us, and we are grateful for your kind words. If there is anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    Sarah Rhodes
    New Car Manager
  • Rating 5.0
    Excellent salesman highly recommend mark hudson helped me all way explained everything
    Response from Holdcroft Stoke Volvo
    Hello Marie M.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Mark Hudson. It's fantastic to know that he was able to assist you thoroughly and explain everything clearly. Your recommendation means a lot to us, and we are delighted to have been able to meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Holdcroft Stoke Volvo
  • Rating 5.0
    Good helpful service and knowledge and attentive staff
    Response from Holdcroft Stoke Volvo
    Hello Cheryl A.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service helpful and our staff attentive and knowledgeable. Your feedback is incredibly valuable to us, and it’s great to know that we were able to meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Holdcroft Stoke Volvo.

    Best regards,
  • Rating 5.0
    Absolutely fabulous service from the team at Holdcroft Volvo and in particular from Alan Bawden. Would definitely highly recommend.
    Response from Holdcroft Stoke Volvo
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Alan receives the recognition he deserves. Many thanks Sarah
  • Rating 5.0
    Very good Aren’t very helpful
    Response from Holdcroft Stoke Volvo
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Brilliant experience through the whole process. Thanks
    Response from Holdcroft Stoke Volvo
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards Sarah
  • Rating 5.0
    Nothing was to much trouble great guy great experience every think went well so happy with new car
    Response from Holdcroft Stoke Volvo
    We are delighted to hear that you had a positive experience that the staff were friendly and helpful. Thank you for choosing us for your Motability car! We look forward to seeing you again soon.

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