Motability Scheme at Holdcroft Stoke Volvo
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Leek Road
Hanley
Stoke On Trent ST1 6AT
GB
Phone Number
Call Holdcroft Stoke Volvo on 01782 950570
01782 950570
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00Toggle Hours
Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:00 |
| Tuesday | 09:00 - 18:00 |
| Wednesday | 09:00 - 18:00 |
| Thursday | 09:00 - 18:00 |
| Friday | 09:00 - 18:00 |
| Saturday | 09:00 - 18:00 |
| Sunday | 11:00 - 17:00 |
Motability Scheme specialists:
- Marc Bagguley
- Sarah Lacey
- Alan Bawden
- Ashley Davis
- Mark Hudson
- Robert Ingham
- Mark Thorley
We recommend calling and booking an appointment before visiting.
Service centre details 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today Toggle Hours
Service centre details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 17:30 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Jon Latham
- Tracey Kelsall
- Alan Wright
- Jade Baddeley
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Holdcroft Stoke Volvo
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Holdcroft Stoke Volvo
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Holdcroft Stoke Volvo can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Holdcroft Stoke Volvo on 01782950570 to make an appointment with our Motability specialist.
Reviews at Holdcroft Stoke Volvo
- Rating 5.0Nov 22, 2024No problems, sorted collection and return. Car was returned sparkling clean.
- Rating 5.0Nov 18, 2024Amazing great communication and nothing to much trouble highly recommend
- Rating 5.0Nov 11, 2024Alan was very helpful and had lots of personal experience with the vehicle we were referring to.
- Rating 5.0Nov 4, 2024I found James very professional in the way he dealt with myself and my husband.
- Rating 5.0Nov 3, 2024One has been submitted.Response from Holdcroft Stoke VolvoNov 4, 2024Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Oct 29, 2024Alan was very pleasant and helpfulResponse from Holdcroft Stoke VolvoOct 30, 2024Thank you for the great review! We really appreciate you taking the time to give feedback. We look forward to welcoming you back to the business again soon. Kind regards Anthony Cox Franchise Director
- Rating 5.0Oct 29, 2024Looked about but got the best deal at Volvo, StokeResponse from Holdcroft Stoke VolvoOct 30, 2024Thank you for the great review! We really appreciate you taking the time to give feedback. We look forward to welcoming you back to the business again soon. Kind regards Anthony Cox Franchise Director
- Rating 5.0Oct 28, 2024Excellent service from start to finish made process clear and smoothResponse from Holdcroft Stoke VolvoOct 30, 2024Thank you for the great review! We really appreciate you taking the time to give feedback. We look forward to welcoming you back to the business again soon. Kind regards Anthony Cox Franchise Director
- Rating 5.0Oct 22, 2024Very happyResponse from Holdcroft Stoke VolvoOct 25, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 3.0Aug 7, 2024Private and Confidential.
Thank you for the opportunity to comment. My historic discussions with Holdcroft Volvo management left me feeling excluded. I found HV management to be particularly parochial and insular. Therefore, my concern that customer personal information remains unsafe at HV continues to be relevant. I continue to be dissatissfied.Response from Holdcroft Stoke VolvoOct 25, 2024Dear Anthony. I'm sorry to hear that you feel this way and if you would like to discuss further, please do not hesitate to contact myself directly. Kind regards - Rating 5.0Jun 19, 2024Always polite helpful nothing too much troubleResponse from Holdcroft Stoke VolvoOct 25, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 3.0Mar 15, 2024I enjoyed. Beautiful stuffResponse from Holdcroft Stoke VolvoOct 25, 2024Thank you for your high star rating. We are so happy to hear you had such a great experience.
- Rating 5.0Dec 6, 2023GoodResponse from Holdcroft Stoke VolvoDec 7, 2023Hi Diane G, thank you for your 5* review, we do appreciate it and hope to be of service to you for many years to come.
- Rating 3.0Aug 8, 2023I waited 2 hours 15 minutes while a pre-booked MoT was carried out. I was told it would take about an hour! The seats in the waiting area were comfortable and coffee etc was available, but motoring magazines from 2121!! And no articles about Volvos. The car was professionally valeted and staff were pleasant but the wait was unacceptable.Response from Holdcroft Stoke VolvoOct 25, 2024Hello Janet L.. Thank you for taking the time to leave us a review about your visit. We pride ourselves on our customer services and I apologies for the delay in completing the MOT. You should have been advised that it would take longer than an hour but equally it should not have taken two and a half. Please accept my sincere apologies
- Rating 5.0Aug 4, 2023Friendly and i was provided with a great courtesy car during the service and mot ,i can't fault volvo over the last 3 years and the lady on service reception was always helpful and pleasant.Response from Holdcroft Stoke VolvoAug 7, 2023Hello Andrew, thank you for this wonderful review, we really do appreciate it. The Aftersales team will be delighted to know you were happy with the service provided over the years and look forward to seeing you again in the future. Kindest regards.
- Rating 5.0Jul 28, 2023Fantastic service. Fetched car from HA. Brought it back washed and even left a packet of mints in the car, with a bottle of water.Response from Holdcroft Stoke VolvoJul 31, 2023Hello Nicholas, thank you for this wonderful review, it's so good to know you were happy with the service provided. The Aftersales team will be thrilled with your comments. Kind regards, Volvo, Stoke.
- Rating 5.0Jul 27, 2023Great informative serviceResponse from Holdcroft Stoke VolvoJul 28, 2023Hello Zoe, thank you for this 5* review, our Aftersales team will be delighted to know you are happy with the service you received. We hope we can welcome you back again in the near future. Best wishes.
- Rating 5.0Jul 25, 2023Car picked up driver very pleasant .dropped car off job well done .ten out of ten👍Response from Holdcroft Stoke VolvoJul 26, 2023Hi David, thank you for taking the time to leave us this 5* review, it's great to know you are happy with the service you received. Wishing you safe motoring until we see you again. Kind regards.
- Rating 5.0Jul 24, 2023Exceptions service.Response from Holdcroft Stoke VolvoJul 25, 2023Hello Benjamin, thank you for taking the time to leave us this great review, we really do appreciate it. The Aftersales team will be delighted to hear you were happy with the service you received. Kind regards.
- Rating 5.0Jul 21, 2023Great job, from a great teamResponse from Holdcroft Stoke VolvoJul 24, 2023Hi Jeanette, thank you for this fabulous review! The Aftersales team will be delighted to know you were happy with the service you received and look forward to seeing you again next time. Kind regards.